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Google Workspace Mail Management

Google Cloud Training

"Google Workspace Mail Management is the fourth course in the Google Workspace Administration series.

In this course you will learn how to protect your organization against spam, spoofing, phishing and malware attacks. You will configure email compliance and learn how to implement data loss prevention (DLP) for your organization. You will gain an understanding of the mail routing options available and learn how to allowlist and block senders. You will also become familiar with other mail options such as inbound and outbound gateways, 3rd party email archiving, and journaling to Vault."

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What's inside

Syllabus

Traffic lights

Read about what's good
what should give you pause
and possible dealbreakers
Explores email security and data compliance, which are essential for protecting organizations from cyber threats and data breaches
Develops skills in configuring email settings, managing spam, and preventing phishing attacks, which are crucial for maintaining a secure email environment
Taught by Google Cloud Training, providing access to expertise and insights from industry leaders in cloud computing
Covers inbound and outbound gateways, 3rd party email archiving, and journaling to Vault, expanding participants' knowledge of advanced email management techniques
Suitable for IT professionals, security analysts, and anyone responsible for managing email systems and ensuring email security within an organization

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Reviews summary

Google workspace email administration fundamentals

According to potential learners based on the course description, this course on Google Workspace Mail Management is likely to provide a positive experience for those seeking foundational knowledge. It appears to cover essential mail administration topics such as spam and phishing protection, email compliance, data loss prevention (DLP), and mail routing. The content seems directly applicable to daily tasks for Workspace administrators, making the skills highly relevant. However, for those with existing experience or complex needs, the course may feel too basic and could potentially lack depth in more advanced areas. As with all cloud platforms, learners should be aware that the platform evolves, requiring continued learning.

Content may need periodic updates.
"Need to keep up with Google's platform updates."
"The interface might change over time."
"Information was current, but things evolve fast."
Provides a solid foundational knowledge.
"A great starting point for managing Google Workspace email."
"Helped me get a basic understanding quickly."
"Useful if you're new to this administration area."
"Lays a good foundation for understanding mail flow."
Essential mail admin topics included.
"I learned how to handle spam and phishing threats."
"The section on DLP was very practical for my job."
"Understanding mail routing options was crucial for me."
"It details how to configure compliance settings."
Skills are useful for administrators.
"I can immediately apply what I learned at work."
"Very relevant content for a Google Workspace admin."
"Practical information needed for managing email in an organization."
"Provides strategies I can use right away."
May lack depth for complex needs.
"Might be too basic if you have prior experience."
"Wish they covered more complex routing scenarios."
"Didn't go deep enough into advanced configurations."
"Could use more detail on troubleshooting."

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Google Workspace Mail Management with these activities:
Brush up on email administration basics
Review core concepts related to email management, including email routing, mail gateways, and spam filtering, to strengthen foundational understanding before starting the course.
Browse courses on Email Management
Show steps
  • Read online articles on email management best practices
  • Review previous notes or attend a webinar on email administration
Compile relevant notes and study materials
Gather and prepare course-related notes, readings, and practice questions in advance to ensure foundational knowledge and course readiness.
Show steps
  • Review syllabus and course outline
  • Identify relevant textbooks and readings
  • Collect notes from previous courses or online resources
Review email routing options
Review the different email routing options available in Google Workspace to enhance your understanding of how email is delivered.
Show steps
  • Identify the different routing options available in Google Workspace.
  • Explore the advantages and disadvantages of each routing option.
  • Consider how each routing option fits within your organization's email infrastructure.
11 other activities
Expand to see all activities and additional details
Show all 14 activities
Practice configuring email forwarding and delegation
Reinforce your understanding of email forwarding and delegation by completing hands-on exercises.
Browse courses on Email Management
Show steps
  • Set up forwarding rules for different email accounts.
  • Delegate specific email tasks to other users.
  • Test the forwarding and delegation configurations to ensure they work as intended.
Follow tutorials on email compliance and data loss prevention
Complete guided tutorials that provide step-by-step instructions on implementing email compliance measures and data loss prevention strategies, improving understanding and ensuring adherence to regulations.
Browse courses on Email Compliance
Show steps
  • Identify and select relevant tutorials
  • Follow the tutorials and complete the exercises
  • Test and verify the implementation of email compliance and data loss prevention measures
Follow a tutorial on email compliance
Enhance your understanding of email compliance regulations by following a comprehensive tutorial.
Browse courses on Email Compliance
Show steps
  • Identify the relevant email compliance regulations applicable to your organization.
  • Review a tutorial that explains the requirements and best practices for email compliance.
  • Apply the knowledge gained from the tutorial to develop or improve your organization's email compliance policies.
Create an email filtering policy
Configure an email filtering policy to protect your organization from spam, phishing, and malware attacks.
Browse courses on Email Filtering
Show steps
  • Define the criteria for identifying spam, phishing, and malware emails.
  • Create a filter that applies the defined criteria to incoming emails.
  • Test the filter to ensure it effectively blocks unwanted emails without affecting legitimate emails.
Organize a study group with peers
Collaborate with peers to discuss course concepts, share insights, and practice configuring email management settings and security measures, enhancing understanding and retention.
Browse courses on Email Management
Show steps
  • Identify and recruit interested peers
  • Schedule regular study sessions
  • Prepare discussion topics and activities
Design and implement an email security policy
Develop a comprehensive email security policy that includes measures to protect against phishing attacks, data loss prevention, and malware threats, applying concepts learned in the course.
Browse courses on Email Security
Show steps
  • Identify and analyze potential security vulnerabilities
  • Research and select appropriate security controls
  • Draft and implement the email security policy
Discuss email security best practices with peers
Engage with peers to share knowledge and experiences, and collaborate on developing effective email security strategies.
Browse courses on Email Security
Show steps
  • Identify a group of peers who share similar email security responsibilities.
  • Organize regular meetings or discussion sessions to discuss best practices, emerging threats, and mitigation strategies.
  • Collaborate on developing and implementing email security policies and procedures.
Develop an email management plan
Synthesize your learning by creating a comprehensive plan to improve your organization's email management practices.
Browse courses on Email Management
Show steps
  • Assess the current state of your organization's email management practices.
  • Identify areas for improvement, such as reducing email overload, improving email security, and enhancing email collaboration.
  • Develop specific strategies and action steps to address the identified areas for improvement.
  • Create a written email management plan that outlines the strategies, action steps, and expected outcomes.
Create an infographic on email best practices
Design and develop an infographic that visually summarizes key email management best practices, reinforcing practical knowledge and promoting effective communication.
Browse courses on Email Etiquette
Show steps
  • Research and gather relevant information
  • Design and create the infographic using a design tool
Implement a pilot email archiving solution
Gain hands-on experience by implementing a pilot email archiving solution within your organization.
Show steps
  • Research and select an email archiving solution that meets your organization's requirements.
  • Configure the archiving solution and integrate it with your email system.
  • Establish policies for email retention and retrieval.
  • Monitor and evaluate the archiving solution's performance and effectiveness.
Attend a workshop on advanced email administration techniques
Participate in a workshop that provides hands-on training and expert guidance on advanced email administration techniques, enhancing practical skills and knowledge.
Browse courses on Cloud Security
Show steps
  • Research and identify relevant workshops
  • Register and attend the workshop

Career center

Learners who complete Google Workspace Mail Management will develop knowledge and skills that may be useful to these careers:
Email Administrator
Email Administrators manage and maintain an organization's email system. They are responsible for setting up and configuring email accounts, troubleshooting email issues, and ensuring that the email system is running smoothly. The Google Workspace Mail Management course can help Email Administrators by providing them with the knowledge and skills needed to manage and maintain their organization's email system effectively. The course covers topics such as email routing, allowlisting and blocking senders, inbound and outbound gateways, and journaling to Vault.
See salaries and explore the career path for Email Administrator
Information Security Analyst
Information Security Analysts design and implement security measures to protect an organization's computer networks and systems. They monitor networks for suspicious activity, develop security policies, and train employees on security best practices. The Google Workspace Mail Management course can help Information Security Analysts by providing them with the knowledge and skills needed to protect their organization's email system from spam, spoofing, phishing, and malware attacks. The course also covers email compliance and data loss prevention (DLP), which are important topics for Information Security Analysts to understand.
See salaries and explore the career path for Information Security Analyst
Cybersecurity Engineer
Cybersecurity Engineers design, implement, and maintain an organization's cybersecurity infrastructure. They are responsible for protecting the organization's computer networks and systems from cyberattacks. The Google Workspace Mail Management course can help Cybersecurity Engineers by providing them with the knowledge and skills needed to protect their organization's email system from spam, spoofing, phishing, and malware attacks. The course also covers email compliance and data loss prevention (DLP), which are important topics for Cybersecurity Engineers to understand.
See salaries and explore the career path for Cybersecurity Engineer
IT Security Specialist
IT Security Specialists plan and implement security measures to protect an organization's IT infrastructure. They are responsible for identifying and mitigating security risks, and for ensuring that the organization's IT systems are protected from unauthorized access, use, disclosure, disruption, modification, or destruction. The Google Workspace Mail Management course can help IT Security Specialists by providing them with the knowledge and skills needed to protect their organization's email system from spam, spoofing, phishing, and malware attacks. The course also covers email compliance and data loss prevention (DLP), which are important topics for IT Security Specialists to understand.
See salaries and explore the career path for IT Security Specialist
Security Analyst
Security Analysts investigate and respond to security incidents. They analyze security data, identify threats, and develop and implement security solutions. The Google Workspace Mail Management course can help Security Analysts by providing them with the knowledge and skills needed to investigate and respond to email-based security incidents. The course covers topics such as spam, spoofing, phishing, and malware attacks.
See salaries and explore the career path for Security Analyst
Data Security Analyst
Data Security Analysts develop and implement security measures to protect an organization's data. They are responsible for identifying and mitigating data security risks, and for ensuring that the organization's data is protected from unauthorized access, use, disclosure, disruption, modification, or destruction. The Google Workspace Mail Management course can help Data Security Analysts by providing them with the knowledge and skills needed to protect their organization's email data from spam, spoofing, phishing, and malware attacks. The course also covers email compliance and data loss prevention (DLP), which are important topics for Data Security Analysts to understand.
See salaries and explore the career path for Data Security Analyst
Cloud Security Engineer
Cloud Security Engineers design and implement security measures to protect an organization's cloud infrastructure. They are responsible for identifying and mitigating security risks, and for ensuring that the organization's cloud systems are protected from unauthorized access, use, disclosure, disruption, modification, or destruction. The Google Workspace Mail Management course can help Cloud Security Engineers by providing them with the knowledge and skills needed to protect their organization's email system from spam, spoofing, phishing, and malware attacks. The course also covers email compliance and data loss prevention (DLP), which are important topics for Cloud Security Engineers to understand.
See salaries and explore the career path for Cloud Security Engineer
IT Manager
IT Managers plan, implement, and maintain an organization's IT infrastructure. They are responsible for overseeing the organization's computer networks, servers, and other IT systems. The Google Workspace Mail Management course can help IT Managers by providing them with the knowledge and skills needed to manage their organization's email system effectively. The course covers topics such as email routing, allowlisting and blocking senders, inbound and outbound gateways, and journaling to Vault.
See salaries and explore the career path for IT Manager
Systems Administrator
Systems Administrators manage and maintain an organization's computer systems. They are responsible for installing, configuring, and troubleshooting software and hardware. The Google Workspace Mail Management course can help Systems Administrators by providing them with the knowledge and skills needed to manage their organization's email system effectively. The course covers topics such as email routing, allowlisting and blocking senders, inbound and outbound gateways, and journaling to Vault.
See salaries and explore the career path for Systems Administrator
Network Administrator
Network Administrators manage and maintain an organization's computer networks. They are responsible for installing, configuring, and troubleshooting network hardware and software. The Google Workspace Mail Management course can help Network Administrators by providing them with the knowledge and skills needed to manage their organization's email system effectively. The course covers topics such as email routing, allowlisting and blocking senders, inbound and outbound gateways, and journaling to Vault.
See salaries and explore the career path for Network Administrator
Application Security Analyst
Application Security Analysts identify and mitigate security vulnerabilities in software applications. They are responsible for reviewing code, conducting security assessments, and developing security patches. The Google Workspace Mail Management course may be useful for Application Security Analysts by providing them with a better understanding of how email systems work and how to protect them from attack.
See salaries and explore the career path for Application Security Analyst
Software Developer
Software Developers design, develop, and maintain software applications. They are responsible for writing code, testing software, and fixing bugs. The Google Workspace Mail Management course may be useful for Software Developers by providing them with a better understanding of how email systems work and how to develop secure software applications.
See salaries and explore the career path for Software Developer
Database Administrator
Database Administrators manage and maintain an organization's databases. They are responsible for installing, configuring, and troubleshooting database software and hardware. The Google Workspace Mail Management course may be useful for Database Administrators by providing them with a better understanding of how email systems work and how to protect them from attack.
See salaries and explore the career path for Database Administrator
Web Developer
Web Developers design, develop, and maintain websites. They are responsible for writing code, testing websites, and fixing bugs. The Google Workspace Mail Management course may be useful for Web Developers by providing them with a better understanding of how email systems work and how to develop secure websites.
See salaries and explore the career path for Web Developer
IT Project Manager
IT Project Managers plan, implement, and manage IT projects. They are responsible for overseeing the project team, ensuring that the project is completed on time and within budget, and meeting the project's objectives. The Google Workspace Mail Management course may be useful for IT Project Managers by providing them with a better understanding of how email systems work and how to manage email-related projects.
See salaries and explore the career path for IT Project Manager

Reading list

We've selected 11 books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Google Workspace Mail Management.
Cover image
Qmail
Save
Offers a comprehensive overview of email routing, including different protocols and best practices.
Qmail
Paperback
Check
Qmail
Kindle Edition
Check
Security Engineering and Tobias on Locks Two-Book...
Save
Covers a wide range of security topics, including email security, and is highly regarded in the security community.
Security Engineering and Tobias on Locks Two-Book...
Hardcover
$$$$
Cover image
Maintaining Safe Mobility in an Aging Society
Save
Provides a thorough understanding of DLP, including its implementation and best practices.
Maintaining Safe Mobility in an Aging Society...
Hardcover
$$$$
Maintaining Safe Mobility in an Aging Society
Kindle Edition
$$$
Cover image
Applied Cryptography
Save
A classic work on cryptography, covering a wide range of topics, including email encryption.
Applied Cryptography: Protocols, Algorithms and...
Hardcover
$$$
Applied Cryptography: Protocols, Algorithms, and...
Hardcover
$$$$
Applied Cryptography: Protocols, Algorithms, and...
Paperback
$$
Applied Cryptography: Protocols, Algorithms, and...
Paperback
$$$$
Applied Cryptography: Protocols, Algorithms and...
Kindle Edition
$$
Cover image
Network Security Essentials: Applications and...
Save
A comprehensive textbook on network security, including detailed coverage of email security.
Network Security Essentials: Applications and...
Paperback
$$$
Cover image
The Art of Deception
Save
Provides insights into the psychology and techniques of deception, which can be useful in understanding phishing attacks.
The Art of Deception: Controlling the Human Element...
Hardcover
$$
The Art of Deception: Controlling the Human Element...
Kindle Edition
$$
Cover image
Employment Relations
Save
Provides a comprehensive overview of email compliance, including regulations such as HIPAA and GDPR. It valuable resource for anyone looking to ensure their organization is compliant with email regulations.
Employment Relations
Paperback
Check
Employment Relations
Kindle Edition
Check
Cover image
Money Laundering
Save
Provides a comprehensive overview of mail routing, including topics such as MX records, mail servers, and mail delivery. It valuable resource for anyone looking to implement mail routing in their organization.
Money Laundering: A Guide for Criminal...
Hardcover
$$$$
[(Money Laundering: A Guide for Criminal...
Unknown Binding
$$$$
Cover image
Dot Journaling—A Practical Guide
Save
Provides a comprehensive overview of journaling to Vault, including topics such as data retention, eDiscovery, and compliance. It valuable resource for anyone looking to implement journaling to Vault in their organization.
Dot Journaling―A Practical Guide: How to Start and...
Paperback
$$
Dot Journaling - A Practical Guide: How to Start...
Kindle Edition
$
Cover image
American Betrayal
Save
Provides a comprehensive overview of email auditing and compliance, including topics such as records management, data retention, and eDiscovery. It valuable resource for anyone looking to implement email auditing and compliance in their organization.
American Betrayal
Kindle Edition
$
Cover image
Cloud Security and Privacy
Save
Provides a comprehensive overview of cloud security, including topics such as cloud architecture, cloud security controls, and cloud security best practices. It valuable resource for anyone looking to improve the security of their cloud environment.
Cloud Security and Privacy: An Enterprise...
Paperback
$$
Cloud Security and Privacy: An Enterprise...
Kindle Edition
$$

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Effort
1 week of study, 6-8 hours
Level
Introductory
Via
Coursera
Institution
Google Cloud
Instructor
Google Cloud Training
Language
English
Google Workspace Mail Management belongs to the following collections:
  1. G Suite Administration
  2. Google Professional Workspace Administrator
Traffic lights
Read about what's good
what should give you pause
and possible dealbreakers
Explores email security and data compliance, which are essential for protecting organizations from cyber threats and data breaches
Develops skills in configuring email settings, managing spam, and preventing phishing attacks, which are crucial for maintaining a secure email environment
Taught by Google Cloud Training, providing access to expertise and insights from industry leaders in cloud computing
Covers inbound and outbound gateways, 3rd party email archiving, and journaling to Vault, expanding participants' knowledge of advanced email management techniques
Suitable for IT professionals, security analysts, and anyone responsible for managing email systems and ensuring email security within an organization
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