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Business English - Management & Leadership

Francis Carlisle: Last Minute English

"Business English for Management & Leadership" is a targeted course for those who want to improve their Business English skills, especially in the areas of management and leadership.

Whether you are currently in a management role or aspire to be in one, and if you interact in an English-speaking business environment, this course is specifically designed for you.

Who Should Enroll:

Read more

"Business English for Management & Leadership" is a targeted course for those who want to improve their Business English skills, especially in the areas of management and leadership.

Whether you are currently in a management role or aspire to be in one, and if you interact in an English-speaking business environment, this course is specifically designed for you.

Who Should Enroll:

  • Managers and Aspiring Managers: Enhance your Business English for effective management in an English-speaking business context.

  • Students and Professionals: Prepare to step into management roles in English-speaking business settings.

What You'll Learn:

Unit 1 - Course Introduction; Key Management Vocab: Start with the basics of Business English and key vocabulary related to management. Build a strong foundation in English for management.

Unit 2 - Leading Meetings & Presentations in Business English: Master Business English for conducting and leading meetings and presentations, essential for management roles.

Unit 3 - Giving & Receiving Feedback in a Management Setting: Learn the art of giving and receiving feedback in Business English, a vital skill for effective management.

Unit 4 - Conflict Resolution in Business English: Develop your Business English skills for managing conflicts, a common challenge in leadership and management roles.

Unit 5 - Write like a Leader in Business English: Enhance your written Business English to communicate effectively in management, including emails and reports.

Unit 6 - Course Conclusion: Conclude your journey in Business English for management with key insights and practical takeaways.

Why This Course:

  • Expertise and Experience: With over 12 years of teaching experience, including as a former IELTS Examiner with the British Council, I bring both expertise and real-world experience to teaching Business English for management.

  • Real-World Application: Lessons are based on real management scenarios, ensuring that your learning in Business English is practical and applicable.

  • Proven Success: Join over 100,000 students who have improved their Business English and management skills through my courses on Udemy.

Key Outcomes:

  • Improved fluency and confidence in Business English, with a focus on management.

  • Enhanced skills for leading and participating in meetings, giving presentations, and writing in a business context.

  • Practical knowledge for handling management situations in English.

Enroll Now:

Ready to elevate your Business English for a management role? Join us in "Business English for Management & Leadership" and start your journey to becoming an effective, English-speaking business leader.

Enroll now

What's inside

Learning objectives

  • You'll learn business english words and phrases all about management & leadership
  • You'll learn to elicit, give, and receive feedback in perfect business english
  • You'll learn amazing business english writing skills including emails, memos and instant messages
  • You'll learn how to lead meetings & presentations using accurate business english phrases

Syllabus

Easily Confused Vocabulary in Management & Leadership
Different Types of Leader
Different Leadership Styles
What is Your Communication Style in Business English?
Read more
Introduction to Business English - Management & Leadership
Key Business English Vocabulary
Quiz Results - Business English Communication Style
You'll get great Business English language for meetings and presentations
Improve Your English Further
Small Talk in Business English Contexts
Useful Business English Expressions for Small Talk
How to Start a Meeting (Key Management & Leadership Skill)
Inviting People to Speak in a Business English Meeting
How to Change Topic in a Business English Meeting
How to Ask for Opinions in a Business English Meeting
How to Give Opinions in a Business English Meeting
How to Wrap Up a Business English Meeting
How to Organise a Business English Presentation
Useful Business English Expressions for Meetings and Presentations
How to Start a Presentation with Business English
How to use Signposting in a Presentation
How to Finish a Presentation in Business English
Quiz Time!
Extra Business English Resources
You'll learn a very important management and leadership skill - how to deal with feedback in Business English
Introduction to Feedback for Business English
How to Elicit Feedback from your Team
How to Use Surveys & Questionnaires in Business English Situations
How to Get Feedback from Notices
How to Get Feedback from Emails
How to Give Feedback using Perfect Business English
How to Make Feedback Specific
Business English phrases for giving Bad News
Business English phrases for giving Constructive Criticism
How to Respond to Feedback with Perfect Business English
How to Respond to Positive Feedback in a Natural Way
Promising to Take Action
How to Present Alternative Viewpoints using Natural Business English
Practice Time!
Feedback Quiz
You'll learn how to solve conflicts using excellent Business English skills; a talent which will hugely improve your management and leadership skills
Introduction to Conflict Resolution in Management
How to use Moderate Vocabulary in Conflict Resolution
Understanding the Conflict as a Leader
How to Show Empathy using Business English
Communication Conflicts in Business English
Role Conflicts in Business English
How to Offer Solutions as a Manager
Ethical Conflicts in Business English
How to Defend Yourself & Others using Business English
How to Agree to Disagree
How to End the Exchange
Conflict Resolution Quiz
You'll learn really important words, phrases and rules for making your Business English Writing as professional as possible
Business English Writing in Management & Leadership
How to Write the Subject Line of an Email
How to Write Salutations using Business English
How to Write the Opening Line using Business English
How to Write the Closing Line & Signoff using Business English
The Differences between Emails & Letters
How to Write Memos using Business English
How to Write Instant Messages using Business English
How to Apologise as a Manager
How to Give Instructions as a Manager
Great Business English Phrases for Explaining
How to Schedule as a Manager
Business English Writing Quiz
We'll conclude this Business English - Management & Leadership course by looking forward to your next steps in improving your Business English
Course Conclusion - Business English - Management & Leadership
You'll get 5 videos from our new Business English Networking course for free
Networking Etiquette Introduction
Perfect Business English Greetings & Polite Questions for Networking
How to Offer Information as a Networking Tool
How to Show Interest as a Networking Tool using Business English
How to Give Compliments using Perfect Business English

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Business English - Management & Leadership with these activities:
Review Key Business English Vocabulary
Reinforce your understanding of essential business English terms to better grasp the course material.
Browse courses on Business Vocabulary
Show steps
  • Review the list of key vocabulary provided in the course introduction.
  • Create flashcards or use a vocabulary app to memorize the terms.
  • Practice using the vocabulary in example sentences related to management and leadership.
Review 'The 7 Habits of Highly Effective People'
Gain a deeper understanding of leadership principles that will enhance your communication and management skills.
View The 7 Habits of Highly Effective People: 30th... on Amazon
Show steps
  • Read 'The 7 Habits of Highly Effective People'.
  • Identify how each habit relates to effective communication in a business setting.
  • Reflect on how you can apply these habits in your management role.
Role-play Meeting Scenarios
Improve your fluency and confidence in leading meetings by practicing common scenarios.
Show steps
  • Choose a meeting scenario from the course materials.
  • Practice leading the meeting, using the key phrases and expressions learned in the course.
  • Record yourself and review your performance, focusing on clarity and fluency.
  • Repeat the role-play, incorporating feedback from your review.
Four other activities
Expand to see all activities and additional details
Show all seven activities
Write a Business English Email
Solidify your understanding of business English writing by crafting professional emails.
Show steps
  • Choose a common management scenario, such as apologizing for a mistake or giving instructions.
  • Draft an email using the appropriate business English phrases and tone.
  • Review your email for grammar, spelling, and clarity.
  • Share your email with a peer or mentor for feedback.
Review 'Business Grammar Builder'
Improve your business writing skills by reviewing grammar rules and best practices.
View Essential Business Vocabulary Builder on Amazon
Show steps
  • Read 'Business Grammar Builder'.
  • Focus on the sections related to email writing and report writing.
  • Practice writing emails and reports using the grammar rules you have learned.
Create a Business English Style Guide
Deepen your understanding of business English by creating a comprehensive style guide for your team or organization.
Show steps
  • Research best practices for business English writing and communication.
  • Compile a list of key grammar rules, vocabulary, and style guidelines.
  • Create a template for common business documents, such as emails, memos, and reports.
  • Share your style guide with your team or organization and solicit feedback.
Tutor other students
Reinforce your understanding of business English by helping other students with their coursework.
Show steps
  • Offer to tutor other students in the course.
  • Prepare for tutoring sessions by reviewing the course materials.
  • Provide clear and concise explanations of key concepts.
  • Offer constructive feedback on student work.

Career center

Learners who complete Business English - Management & Leadership will develop knowledge and skills that may be useful to these careers:
Team Lead
A team lead guides a group of individuals toward achieving common goals. This course helps one to excel as a team lead in an English-speaking business environment. It provides training in areas such as leading meetings, giving feedback, and resolving conflicts, all crucial for effectively managing a team. The "Business English for Management & Leadership" course provides the skills to confidently communicate with team members, stakeholders, and senior management. The course's emphasis on written communication also prepare a team lead to clearly and concisely convey information through emails and reports.
See salaries and explore the career path for Team Lead
Project Manager
A project manager oversees the planning, execution, and completion of specific projects. This course helps project managers to improve their Business English skills in leadership and management. The course covers essential topics such as leading meetings and presentations, which are fundamental for project kickoffs and status updates. Improved communication skills help project managers to articulate project goals, manage team expectations, and provide constructive criticism effectively. A project manager will also learn how to navigate complex project-related conflicts while communicating professionally with team members and stakeholders.
See salaries and explore the career path for Project Manager
Human Resources Manager
A human resources manager oversees the employee lifecycle, including recruitment, training, and employee relations. This course provides value to HR professionals who need to communicate effectively in English-speaking business environments. The course's training on giving and receiving feedback is directly applicable to performance management. The conflict resolution training helps HR managers to address workplace disputes fairly and professionally. The writing skills component enables clear and concise communications regarding company policies and procedures. A human resources manager who takes the course will be better prepared to lead meetings and presentations about employee benefits and company initiatives.
See salaries and explore the career path for Human Resources Manager
Training Coordinator
A training coordinator organizes and delivers training programs to enhance employee skills and knowledge. This course provides training coordinators with the Business English skills required to develop and deliver training programs. The course's modules on leading meetings and presentations will help training coordinators to present information clearly and engage participants effectively. Training coordinators can improve their ability to provide constructive feedback. The course's emphasis on writing helps training coordinators to create clear and concise training guides and documentation.
See salaries and explore the career path for Training Coordinator
Communications Manager
A communications manager develops and executes communication strategies to promote a company's brand and message. A professional in this role would find this course to be useful, because it focuses on writing clear and concise emails, memos, and reports. The course helps one to lead meetings and presentations in English, which communications managers might use for internal communications and stakeholder engagement. A communications manager who understands management principles can improve their ability to communicate effectively with internal teams and external stakeholders.
See salaries and explore the career path for Communications Manager
Executive Assistant
An executive assistant provides high-level administrative support to senior management. This course helps executive assistants to improve their Business English skills in management and leadership settings. The course focuses on improving communication skills, which are required to effectively communicate with executives, clients, and other stakeholders. Executive assistants learn to write professional emails, memos, and reports. The course provides training for an executive assistant to lead meetings and presentations on behalf of executives.
See salaries and explore the career path for Executive Assistant
Office Manager
An office manager oversees the daily operations of an office, ensuring a smooth and efficient work environment. This course may be useful for office managers who operate in an English-speaking business context. The course can help one lead meetings, manage conflicts, and communicate effectively with employees and vendors. The course's modules on writing skills help office managers to communicate clearly and professionally in emails and memos. An office manager who takes this course may further their career by improving their leadership and communication skills.
See salaries and explore the career path for Office Manager
Business Development Manager
A business development manager is responsible for identifying and pursuing new business opportunities to drive growth and revenue. This course may be useful for a business development manager to communicate effectively in English-speaking business settings. The course helps business development managers to improve their presentation and negotiation skills, which are essential for client interactions and deal closures. By taking this course, a business development manager can enhance their ability to build relationships with clients and partners.
See salaries and explore the career path for Business Development Manager
Sales Manager
A sales manager leads and motivates a team of sales professionals to achieve sales targets and revenue goals. This course may be useful for sales managers who need to communicate effectively in English-speaking business environments. The course can help sales managers to conduct effective sales meetings, provide constructive feedback to team members, and resolve conflicts with clients. By taking this course, sales managers can enhance their leadership skills and drive better sales performance within their teams.
See salaries and explore the career path for Sales Manager
Customer Service Manager
A customer service manager leads a team of customer service representatives to provide excellent service and resolve customer issues. This course may be useful for customer service managers who need to communicate effectively in English-speaking business contexts. The course can help customer service managers to lead team meetings, provide feedback to representatives, and handle customer complaints professionally. The course's modules on conflict resolution can help customer service managers address challenging customer situations effectively.
See salaries and explore the career path for Customer Service Manager
Marketing Manager
A marketing manager develops and implements marketing strategies to promote products, services, or brands. Marketing managers might find this course to be useful, because it can help enhance communication skills, especially within a business setting. The course helps marketing managers to present marketing plans, provide feedback to team members, and communicate effectively with stakeholders. By taking this course, a marketing manager may improve their interpersonal skills in the workplace.
See salaries and explore the career path for Marketing Manager
Operations Manager
An operations manager oversees the day-to-day operations of an organization to ensure efficiency and productivity. This course may be useful for operations managers who need to communicate effectively in English-speaking business environments. The course can help operations managers to conduct meetings, give feedback to employees, and resolve conflicts in the workplace. An operations manager who takes this course may improve their leadership skills.
See salaries and explore the career path for Operations Manager
Analyst
An analyst examines data to draw conclusions and make recommendations for business improvement. This course may be useful for analysts who need to communicate their findings and recommendations effectively in English-speaking business settings. The course can help analysts to present data and insights clearly, participate in meetings, and communicate effectively with stakeholders. The course's emphasis on writing skills helps analysts to create clear and concise reports and presentations.
See salaries and explore the career path for Analyst
Public Relations Specialist
A public relations specialist manages a company's reputation and public image through strategic communication. This course helps public relations specialists to communicate effectively in English-speaking business environments. The course teaches professionals to write compelling press releases, manage media relations, and handle crisis communications. A public relations specialist who takes this course can present information clearly and persuasively to both internal and external stakeholders.
See salaries and explore the career path for Public Relations Specialist
Technical Writer
A technical writer creates documentation for technical products and services. This course helps technical writers to improve their Business English skills, especially in management and leadership contexts. While not directly technical, the course can enhance communication skills, enabling technical writers to collaborate effectively with subject matter experts and project managers. The course's focus on writing clear and concise documents helps technical writers to create user-friendly guides and manuals.
See salaries and explore the career path for Technical Writer

Reading list

We've selected two books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Business English - Management & Leadership.
Essential Business Vocabulary Builder
Save
Comprehensive guide to business grammar, focusing on the specific language needs of professionals. It covers a wide range of topics, from basic grammar rules to more advanced concepts, with clear explanations and practical examples. It is particularly useful for those who want to improve their writing skills and communicate more effectively in a business context. This book is best used as a reference tool.
Essential Business Vocabulary Builder
Paperback
Check
Essential Business Vocabulary Builder
Kindle Edition
Check
Cover image
The 7 Habits of Highly Effective People
Save
Provides a foundational understanding of effective leadership and management principles. It offers insights into personal and interpersonal effectiveness, which are crucial for success in any management role. While not specifically focused on Business English, the principles discussed will enhance your ability to communicate and lead effectively in an English-speaking environment. This book is best used as additional reading to supplement the course.
The 7 Habits of Highly Effective People: 30th...
Hardcover
$$

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Effort
7 total hours
Via
Udemy
Instructor
Francis Carlisle: Last Minute English
Language
English
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