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Leading Across Differences

Deepening Impact with Cultural Fluency

Nouman Ashraf

How can leaders actually lead across differences, enable meaningful impact, and see equity, diversity, and inclusion not simply as assignments, but as being central and critical to our impact across sectors? This course explores leadership in personal, interpersonal, and organizational dimensions and helps you to deepen your impact through the practice of Cultural Fluency in the three dimensions. The journey will start by exploring how your personal identity and interactions with others impact organizational culture and how stereotype threat and model-minority pressure operate in organizations. You will discover how to use Cultural Fluency to move beyond sensitivity and enable equitable engagement, embrace the discomfort of new routines that enable your growth and revisit past leadership moments to design future leadership moments that leave a just legacy.

What's inside

Learning objectives

  • Skills to use the 3d model to promote positive outcomes to improve organizational culture and climate.
  • The ability to articulate strategies to address roadblocks to meaningful engagement in the workplace.
  • The cultural fluency model and how to apply it to organizational life.
  • Skills to build the conditions for the day-to-day application of tools and frameworks such as cultural fluency.
  • The ability to reflect on critical leadership moments with a learning mindset and design future leadership moments to leave a just legacy that aligns intent with outcomes.

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Develops skills to promote positive organizational culture and climate, which is in high demand in today's workplace
Helps learners articulate strategies to address roadblocks and enable meaningful engagement in the workplace, a critical skill for today's workforce
Introduces the Cultural Fluency model and provides learners with hands-on experience applying it, valuable for building inclusive and equitable workplaces
Builds conditions for the application of tools and frameworks like Cultural Fluency, essential for creating lasting change in organizations

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Leading Across Differences: Deepening Impact with Cultural Fluency with these activities:
Review the concept of cultural fluency
Cultural fluency is a key concept in this course, so reviewing it will help you prepare for the course content.
Show steps
  • Read about cultural fluency online or in a book.
  • Consider your own experiences with different cultures.
  • Identify areas where you can improve your cultural fluency.
Find a mentor who can support your leadership development
A mentor can provide guidance and support as you apply the concepts of cultural fluency in your leadership roles.
Browse courses on Leadership Development
Show steps
  • Identify the qualities you are looking for in a mentor.
  • Reach out to potential mentors and ask for their support.
Review the book 'Cultural Intelligence' by David Livermore
This book provides a comprehensive overview of cultural intelligence and how it can be applied in leadership roles.
Show steps
  • Read the book.
  • Take notes on the key concepts.
  • Consider how you can apply the concepts to your own leadership practice.
Five other activities
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Attend a workshop on cultural fluency
attending a workshop will allow you to learn from experts and network with other professionals who are also interested in cultural fluency.
Show steps
  • Research different cultural fluency workshops.
  • Register for a workshop that meets your needs.
  • Attend the workshop and participate fully.
Practice applying the principles of cultural fluency in your daily interactions
Deliberately practicing cultural fluency will help you develop the skills and habits you need to be an effective leader across differences.
Show steps
  • Be mindful of your own cultural biases and assumptions.
  • Listen attentively to others and seek to understand their perspectives.
  • Adapt your communication style to your audience.
Engage in peer discussions about cultural fluency
Discussing cultural fluency with your peers will help you to learn from different perspectives and deepen your understanding.
Show steps
  • Find a peer group to join.
  • Participate in discussions about cultural fluency.
Design a cultural fluency training program
Creating a training program will help you apply the concepts of cultural fluency and deepen your understanding.
Show steps
  • Identify the goals and objectives of the training program.
  • Research different cultural fluency models.
  • Develop the content of the training program.
  • Pilot the training program with a small group.
Develop a cultural fluency plan for your organization
A cultural fluency plan will provide a roadmap for your organization to become more inclusive and equitable.
Show steps
  • Assess the current state of cultural fluency in your organization.
  • Identify areas for improvement.
  • Develop a plan to address the areas for improvement.
  • Implement the plan.
  • Evaluate the effectiveness of the plan.

Career center

Learners who complete Leading Across Differences: Deepening Impact with Cultural Fluency will develop knowledge and skills that may be useful to these careers:

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