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Erdong Zhao

In interpersonal communication in an organization, which one is more important, "I" or "We"? In cross-cultural communication, have you ever encountered any embarrassment or pain points in interpersonal communication? In the business activities of modern enterprises, what are the pitfalls and challenges of communication? This course combines modern management communication concepts with traditional Chinese cultural thinking. It is divided into three chapters to describe the scientific understanding of management communication, individual communication skills and organizational communication skills. It focuses on describing the thinking patterns and behaviors of managing communication in Chinese cultural context. This course is offered by Beijing Institute of Technology and recommended by Peking University.

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In interpersonal communication in an organization, which one is more important, "I" or "We"? In cross-cultural communication, have you ever encountered any embarrassment or pain points in interpersonal communication? In the business activities of modern enterprises, what are the pitfalls and challenges of communication? This course combines modern management communication concepts with traditional Chinese cultural thinking. It is divided into three chapters to describe the scientific understanding of management communication, individual communication skills and organizational communication skills. It focuses on describing the thinking patterns and behaviors of managing communication in Chinese cultural context. This course is offered by Beijing Institute of Technology and recommended by Peking University.

Which is more important, “I” or “We”, in interpersonal communication in organizations in China? Have you ever encountered an embarrassing and awkward experience in cross-cultural communication? What are the pitfalls and challenges in communication in operating enterprises in China?

This communications course is divided into three parts: scientific recognition of management communication, personal communication skills and organizational communication skills, by combining the modern management communication ideology and Chinese traditional cultural thinking. Meanwhile, this online course intensively describes the thinking model and behavior mode of management communication in the Chinese cultural context.

If you are beginning your career, a working professional, or planning to work and study in China, this course will help you effectively communicate with Chinese people and understand the Chinese way of management behavior.

Realize your personal value and achieve your organizational objectives.

This course is offered by Beijing Institute of Technology University, recommended by the Peking University.

Course background:In less than five years since this course was launched in China, 160,000 people have studied this course online. Many students said that "this is an applied course that has given us direct gains." "The stories told by Teacher Zhao are something I will never forget." The course instructor graduated from Wuhan University, one of the most humanistic universities in China, and studied at Harvard University in the United States. He has taught economic management for "Fortune 500 companies" for more than ten years. He has professional experience in professional courses and won first prize in the National College Teaching Competition sponsored by the Ministry of Education of China. Partners who want to reap value, what are they waiting for? come together!

Course Background:Professor Zhao graduated from Wuhan University, which is one of the most famous universities and rich in humanistic environment and talents in China, and pursued advanced researches in Harvard University in the U.S. and he has possessed more than ten years’ professional experience in teaching economic & management courses for World Top 500 enterprises. He was also the First-Prize winner of the national university teaching contest sponsored by China’s Ministry of Education.

FAQ Course Features/What might attract you most?More than seven hundred years ago, Marco Polo showed China’s products, culture and art to the world. Today, under the premise of global economic integration, how to understand China, how to understand Chinese thinking, especially those friends who need to work in Chinese companies or deal with Chinese people, how to achieve effective communication with Chinese people, this course will From the perspective of communication, we will provide you with a Marco Polo-style tour guide in the Internet era, allowing you to systematically understand the interpersonal world and organizational behavior built by the Chinese people's unique psychological culture.

FAQ Features/ What will most possibly attract you?Over seven hundred years ago, the abound resources, magnificent culture and art of China were unfolded to the world by Marco Polo. With the deepening of the economic globalization, nowadays, how to understand China, how to obtain a better understanding of the Chinese way of thinking, and how to achieve the effective communication with the Chinese, especially for those who need work in China and make contact with the Chinese? From the perspective of communication, this course will conduct a Marco Polo-styled guided tour in the times of internet for you, and facilitate the systematic recognition of the interpersonal world and organizational behavior constructed by the Chinese in their unique psychological culture.

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What's inside

Learning objectives

  • The behavior principles, strategy of management communication within and outside the enterprises
  • The skills for team communication, speeches, meetings, negotiations and interviews with your employees
  • The skills of non-verbal communication, such as weighing a person’s words and closely watching his expression
  • The chinese culture in communication
  • Communication capability with the chinese and the chinese enterprises
  • If you are a newcomer to the workplace, you will learn the behavioral principles of management communication, learn the strategies for internal and external corporate communication, and master the skills of observing words and emotions through non-verbal communication; if you are a corporate manager, you will you will learn team communication skills, presentation skills, meeting skills, negotiation skills and interview skills with employees, etc. if you have plans to work or study in china, or you are confused when getting along with chinese colleagues, this course will help you understand the chinese communication culture and improve your ability to communicate with chinese people and chinese companies.

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Suitable for individuals starting their careers or planning to work and study in China, this course can enhance communication effectiveness and understanding of Chinese management behavior
Explores management communication principles, strategies and skills in both domestic and international business environments
Taught by an experienced instructor with over ten years of teaching and professional experience in economic and management courses for Fortune 500 companies in China and an advanced degree from Harvard University
Provides insights into non-verbal communication in a Chinese context, emphasizing observing body language and weighing words to enhance communication effectiveness
Offers opportunities to develop and practice team communication, presentation, negotiation, and interview skills crucial in corporate environments

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Management Communication 管理沟通 with these activities:
Review Organizational Behavior Theories
Refresh your knowledge of the major theories and models in organizational behavior.
Browse courses on Organizational Behavior
Show steps
  • Review your notes or textbooks on organizational behavior theories.
  • Create a mind map or summary table to organize the different theories and their key concepts.
  • Identify real-world examples of how these theories are applied in organizational settings.
Review Basic Statistics
Refresh your understanding of statistical concepts and techniques.
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  • Review the concepts of descriptive statistics (mean, median, mode, range, standard deviation).
  • Practice calculating and interpreting statistical measures using real-world datasets.
  • Identify different types of statistical tests and their applications.
Join a Study Group
Collaborate with peers to enhance understanding and retention of course material.
Show steps
  • Identify a group of classmates with similar learning goals and schedules.
  • Meet regularly to discuss course material, share notes, and work on assignments together.
  • Provide feedback and support to each other's learning journey.
Eight other activities
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Read 'The Psychology of Organizational Behavior'
Gain a foundational understanding of the psychological principles that drive organizational behavior and dynamics.
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  • Read Chapters 1-5, taking notes on key concepts and theories.
  • Summarize the main points of each chapter in your own words.
  • Identify real-world examples of organizational behavior that align with the concepts discussed in the book.
演讲练习
练习演讲技能,有助于提高在团体前的沟通能力,并建立自信心。
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  • 准备演讲稿
  • 反复练习演讲
谈判模拟
通过模拟谈判场景,提升谈判技巧,提高协商和利益维护能力。
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  • 了解谈判技巧
  • 准备谈判方案
  • 参与模拟谈判
会议模拟
通过模拟会议场景,掌握会议管理、流程掌控、意见整合等技巧。
Show steps
  • 了解会议流程
  • 准备会议材料
  • 参与模拟会议
Practice Negotiation Skills
Enhance your ability to negotiate effectively in business settings.
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  • Identify common negotiation strategies and techniques.
  • Role-play different negotiation scenarios with a peer or colleague.
  • Analyze the outcomes of your negotiations and identify areas for improvement.
Attend a Workshop on Intercultural Communication
Gain insights into the nuances and challenges of communication across cultures.
Show steps
  • Identify and register for a workshop on intercultural communication.
  • Attend the workshop and actively participate in discussions and exercises.
  • Apply the learned strategies and techniques to your own communication in intercultural settings.
Develop a Communication Plan
Apply the principles of communication theory to develop a comprehensive communication plan for an organization.
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  • Define the communication objectives and target audience.
  • Identify the key messages and communication channels.
  • Create a timeline and budget for the communication plan.
Contribute to an Open Source Communication Platform
Gain practical experience in communication and software development by contributing to open source projects.
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  • Identify an open source communication platform that aligns with your interests and skills.
  • Review the documentation and contribute code, bug reports, or documentation improvements.
  • Collaborate with other developers and engage in discussions on the platform's development.

Career center

Learners who complete Management Communication 管理沟通 will develop knowledge and skills that may be useful to these careers:
Corporate Communications Manager
For individuals pursuing a career as a Corporate Communications Manager, Management Communication is a highly recommended course. It offers a deep dive into strategic communication planning, media relations, crisis management, and reputation management. The course provides valuable insights into the role of communications in shaping corporate image, managing stakeholder relationships, and protecting an organization's reputation.
Technical Writer
Individuals interested in a career as a Technical Writer will find Management Communication to be a valuable asset. The course provides a strong foundation in clear and concise communication, technical writing principles, and the ability to convey complex technical information to diverse audiences. It equips aspiring technical writers with the skills needed to create effective user manuals, technical reports, and other documentation.
Editor
This course, Management Communication, offers valuable insights for individuals seeking a career as an Editor. It provides a comprehensive understanding of editing principles, grammar, style, and the use of language. The course covers the techniques and processes involved in editing various types of written content, making it beneficial for those aspiring to become skilled editors in publishing, journalism, and other fields.
Speechwriter
This course, Management Communication, can equip individuals with the skills needed to become effective Speechwriters. It provides a comprehensive understanding of speechwriting techniques, audience analysis, and persuasive communication strategies. The course covers the art of crafting speeches that engage, inform, and inspire audiences, making it valuable for those aspiring to careers in public speaking and speechwriting.
Communications Specialist
The Management Communication course is tailored to individuals seeking careers as Communications Specialists. It provides a comprehensive understanding of communication theories, strategies, and best practices. The course covers effective written, verbal, and nonverbal communication techniques, enabling aspiring communications specialists to excel in developing and executing communication campaigns, managing media relations, and building brand reputation.
Consultant
Consultants can greatly benefit from Management Communication to enhance their consulting practice. The course provides valuable insights into communication techniques that are essential for building strong client relationships, effectively conveying complex information, and influencing stakeholders. It can equip consultants with the skills needed to excel in their roles.
Project Manager
By taking Management Communication, Project Managers can enhance their communication skills to effectively lead and manage projects. The course covers strategies for team communication, conflict resolution, stakeholder engagement, and progress reporting. These skills are vital for project managers to ensure smooth project execution and successful delivery.
Sales Manager
Management Communication is highly recommended for those aspiring to become Sales Managers. This course provides a comprehensive understanding of communication principles and strategies in organizational settings. It covers effective communication techniques for sales professionals, enabling them to build strong customer relationships, close deals, and drive revenue.
Business Analyst
Management Communication is highly relevant to Business Analysts, as it provides a solid foundation in communication principles and techniques. The course covers effective communication strategies, stakeholder management, and the ability to convey complex technical information in a clear and concise manner. These skills are crucial for business analysts to succeed in gathering requirements, analyzing data, and communicating insights to stakeholders.
Journalist
Management Communication is highly relevant to those pursuing a career in Journalism. The course provides a foundation in communication principles, newsgathering techniques, and ethical considerations in journalism. It covers effective writing, reporting, and interviewing skills, enabling aspiring journalists to gather accurate information, write compelling stories, and inform the public.
Human Resources Manager
Management Communication is recommended for those interested in Human Resources Management. The course covers essential communication skills for interpersonal and organizational settings, including team communication, presentations, and conflict resolution. These skills are critical for HR professionals in managing employee relations, conducting performance evaluations, and fostering a positive work environment.
Public relations manager
This course, Management Communication, can prepare students for a career in Public Relations Management by providing them with the knowledge and skills needed to effectively communicate in various interpersonal and organizational situations. It covers principles of effective communication as well as the practice of public relations.
Marketing Manager
A Marketing Manager can benefit from taking Management Communication to build a foundation in communication for interpersonal and organizational settings. It provides specific strategies for effective communication within and outside of organizations, which is a key aspect of marketing.
Lawyer
This course, Management Communication, can be beneficial for those interested in a career as a Lawyer. It provides a foundation in communication skills, legal terminology, and persuasive writing techniques. The course covers the art of presenting arguments effectively, negotiating settlements, and drafting legal documents, making it valuable for those aspiring to succeed in the legal profession.
Professor
Management Communication may be useful for those considering a career as a Professor. The course provides a foundation in communication theories, teaching methodologies, and the principles of effective instruction. It covers strategies for engaging students, fostering critical thinking, and creating a positive learning environment, making it beneficial for those aspiring to teach in higher education.

Reading list

We've selected 18 books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Management Communication 管理沟通.
This handbook provides a comprehensive overview of the field of Chinese linguistics, covering a wide range of topics from phonology and morphology to syntax and semantics.
本书为非暴力沟通理论的奠基之作,提出了一种基于同理心和尊重的沟通方式,强调在沟通中表达感受和需要,避免指责和评判,帮助读者建立更和谐有效的人际关系。
Provides a practical framework for understanding and navigating cultural differences in business settings. It offers insights into the cultural dimensions that affect communication, negotiation, decision-making, and leadership, and provides practical advice for adapting to different cultural contexts.
Provides a comprehensive overview of business communication and its application in various workplace contexts, with a focus on the development of practical communication skills.
Collection of essays and articles on intercultural communication, covering a wide range of topics such as the history of intercultural communication, the role of culture in communication, and the challenges of intercultural communication. It is valuable for gaining a deeper understanding of the theoretical foundations of intercultural communication.
Provides a practical guide to navigating difficult conversations, with a focus on building trust, understanding different perspectives, and finding mutually acceptable solutions.
Provides a comprehensive overview of nonverbal communication, covering topics such as the different types of nonverbal cues, the functions of nonverbal communication, and the challenges of interpreting nonverbal communication. It is valuable for understanding the role of nonverbal communication in management communication and for developing effective nonverbal communication skills.
Classic guide to negotiation, providing a step-by-step framework for preparing for, conducting, and concluding negotiations. It is valuable for understanding the principles of negotiation and for developing effective negotiation skills.
Provides a comprehensive overview of the job interview process, including preparation, common interview formats, and effective interviewing skills.
本书为沟通学领域的经典著作,从社会心理学的角度分析了沟通的本质和功能,探讨了沟通中的权力、控制和人际关系,帮助读者理解沟通在人际交往和社会生活中发挥的重要作用。
Provides a practical guide to intercultural business communication, covering topics such as the challenges of intercultural communication, the role of culture in business communication, and the strategies for effective intercultural business communication. It is valuable for developing effective intercultural business communication skills.
本书为社会心理学领域的经典教材,从社会心理学的角度分析了个人在社会环境中的心理和行为,帮助读者理解社会影响、态度、群体行为和人际关系等方面的内容。
本书为中国管理学领域的经典著作,从中国文化的角度分析了中国式管理的特征和优势,探讨了中国式管理在企业经营和社会发展中的作用,帮助读者理解中国式管理的精髓和奥秘。

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