Looking to get ECBA®, CCBA®, or CBAP® certified or recertified? - This course qualifies for 3.5 PD Hours/CDUs.
Discover how to model process flowcharts that bring business processes to life, mapping them out clearly, enabling lower costs and improved efficiency for the organization.
When a problem arises in a business it isn’t always easy to see why that problem is happening – often, all you end up seeing are the symptoms.
One of the core requirements of any successful Business Analyst is using Business Analysis techniques to create practical process maps and process flowcharts.
Read more
Looking to get ECBA®, CCBA®, or CBAP® certified or recertified? - This course qualifies for 3.5 PD Hours/CDUs.
Discover how to model process flowcharts that bring business processes to life, mapping them out clearly, enabling lower costs and improved efficiency for the organization.
When a problem arises in a business it isn’t always easy to see why that problem is happening – often, all you end up seeing are the symptoms.
One of the core requirements of any successful Business Analyst is using Business Analysis techniques to create practical process maps and process flowcharts.
Looking to get ECBA®, CCBA®, or CBAP® certified or recertified? - This course qualifies for 3.5 PD Hours/CDUs.
Discover how to model process flowcharts that bring business processes to life, mapping them out clearly, enabling lower costs and improved efficiency for the organization.
When a problem arises in a business it isn’t always easy to see why that problem is happening – often, all you end up seeing are the symptoms.
One of the core requirements of any successful Business Analyst is using Business Analysis techniques to create practical process maps and process flowcharts.
Having clearly set-out visual tools makes it easier to read and understand exactly what should be happening, as well as who is responsible for each task. Thus, allowing organizations to react to problems that come up and changes in the marketplace.
Course enrollment grants you lifetime access, with no expiration, to all the course lectures, activities, handouts, and quizzes. In addition, you’ll also receive 1-on-1 support for any questions or uncertainties that come up. And this all comes with a money-back guarantee. You have nothing to lose and so much to gain.
Note - All of the teaching, templates, and solutions in the flowchart courses make use of Draw io – a free online flowcharting tool – instead of a paid program, in order to ensure all students are able to follow along with activities.
What’s included in this course?
This course will teach you from the ground up, dealing with everything from flowcharting concepts, various symbols and their uses, flow chart levels, and beyond.
High-Quality Video Lectures explain the complex terms and confusing jargon to ensure you get a concrete understanding of the concepts being discussed
Downloadable Handouts enhance your understanding further
Quizzes and over a dozen different activities validate your learning and increase information retention as well as understanding.
1-on-1 Support means that any confusion or questions you have can be addressed and cleared up easily (no more frantically googling trying to figure out what your course instructor means).
Lifetime Access with NO Expiration so you can learn at your own pace, and come back at any time you feel unsure or need a refresher
This is the most comprehensive process mapping course on the market, and it’ll walk you through, step-by-step, everything you need to know in a practical and easy to understand way.
Each lesson and subsequent activities build upon the previous skills you’ve learned, so by the end, you’ll be completely comfortable creating flowcharts for any business processes you encounter.
Just ask the students who’ve already taken this course:
" I thought I had a good understanding of flowcharts, I was incorrect. It's more than knowing what shapes to use. This course taught me what I need to know, especially for organizing the shapes into a meaningful flowchart. I really love that I'll be able to use and understand swim lanes (I didn't even know what they were called).” - Jamie
“Very informative and easy to understand. For someone who has not experienced any lessons on flowcharts, I seem to have grasped how flowcharts can be made and how it can impact certain business processes.” – Rouel
“This course is very insightful and at the right speed for beginners wanting to know basics in process mapping. The activities are very helpful and at the right difficulty level where you do learn things and it is not just a very simple exercise that you could have done without the course.” – Maria
The BA Guide’s This technique will help ensure you with total comprehension of the topic at hand and maximum information retention long after the course is finished.
TEACH – You first learn the concept, in detail, from the ground up. But I won’t simply teach you the concept in isolation – you’ll learn HOW and WHEN to use it too.
SHOW – Once you fully understand the concept, we enhance that by walking you step-by-step through real-world examples – so you can see exactly how the concept would pan out if you were to apply it in the real world.
DO – Firmly cement everything you’ve learned so far and put your new knowledge to the test by completing the included activities and quizzes. Validate you’ve fully understood the concept and greatly increase your ability to retain the information you’ve learned.
“Tell me and I forget. Teach me and I remember. Involve me and I learn” – Benjamin Franklin
What bonuses are included?
As anyone who has studied one of my courses before will know, it simply wouldn’t be a course by The BA Guide if I didn’t include some value-packed bonus material.
Draw io Process Flowchart Template
Draw io Process Flowchart Template – Multi-Levels
PowerPoint Slide decks (in PDF form)
Source files for activity solutions
And more… (seriously. There are like 40 downloads for this course. )
In addition to all the tools you’ll need to start modeling process flowcharts, you’ll also get a foot into the industry by way of an industry expert…
I’m not just the instructor who wrote this course, I will also act as both a resource and a mentor to guide you to a long and rewarding career in Business Analysis.
You will love this course, just like these students did.
"He has a very good way to explain things, and also thinking in not native English speakers like me, he has a very understandable accent. I enjoyed very much this course, I'm going to apply what I learned here in a real project. This is the perfect first course to learn process mapping, and I'm sure after this I'm going to be able to learn more just reading about process mapping.” – Marcos
"Jeremy does what many instructors in Udemy fail: explains concepts thoroughly without being repetitive or boring. I really enjoyed this course. Some say that you know you had a great learning session when you end up with more questions. I do, and I would like to know many more concepts that the course did not explore, but now I feel confident on how to approach further into Process Flowcharts. I even used it for my job. Cannot recommend it highly enough.” - Jose
Why should I enroll?
Process flowcharting is an essential part of business at any level – since you will be seeing and working with process flowcharts no matter your role, this course will be useful to you even if you are not a Business Analyst.
If you’re an aspiring Business Analyst these skills will give your resume a huge boost as well as provide you with the knowledge to confidently answer any related interview questions.
For current Business Analysts, these skills will result in more effective problem solving. Any issues that arise in your organization’s business processes will be easily dealt with thanks to the clear and comprehensive process charts you’ve produced for them.
Finally, I believe in respecting my students’ time – and I want to teach you what you need to know to successfully utilize these models without bogging you down in unnecessary details or theory. That’s why the process flowchart modeling techniques taught in this course are taught with no fluff added.
Still not convinced?
And if you’re still not sure – here’s my promise to you:
This course comes with a 30-day money-back guarantee. That means, if you aren’t completely satisfied with your purchase, I’ll give you a refund – no questions asked.
By the end of this course, you’ll understand the fundamentals of creating process flowcharts to give you a clear overview of how your organization’s business processes work – allowing you easily spot problems or inefficiencies, and deal with them effectively.
So, if you’re ready to save your organization time and money and be known as the go-to problem-solving Business Analyst who has a knack for finding out exactly what’s gone wrong every time, then enroll today and start learning how best to map process flowcharts.
What's inside
Learning objectives
- Learn the ins and outs of the process flowchart
- Gain tangible, real-world experience with 14 student activities!
- Create your own clean and easy to read process flowcharts!
- Confidently ace your process flowchart interview questions
- Learn how to utilize a free process flowchart tool, draw io
- Learn the ins and outs of the process flowchart
- Gain tangible, real-world experience with 14 student activities!
- Create your own clean and easy to read process flowcharts!
- Confidently ace your process flowchart interview questions
- Learn how to utilize a free process flowchart tool, draw io
Syllabus
Course Kickoff
Welcome to the Course!
IMPORTANT LINKS - Please review and bookmark
In this lecture, we provide you a ZIP file that contains all of the downloadable resources for the course. While those downloads are still available on appropriate lectures throughout the course, we're providing this ZIP file for convenience and to avoid some of the nuances and issues with downloading the files individually. It is our recommendation that you download this file now and then pull up the files as they are referenced within the course. Happy learning!
Read more
Syllabus
In this lecture, we provide you a ZIP file that contains all of the downloadable resources for the course. While those downloads are still available on appropriate lectures throughout the course, we're providing this ZIP file for convenience and to avoid some of the nuances and issues with downloading the files individually. It is our recommendation that you download this file now and then pull up the files as they are referenced within the course. Happy learning!
This quiz will make sure you understand the fundamental reasons when a process flowchart is valuable and know it's creation purpose.
This assignment will get you involved in rough drafting your first (of many) process flowcharts.
Practice makes perfect! Here is another exercise for you to document a base process flowchart in Draw.io
This quiz will ensure you understood the 7 steps to creating a process flowchart
This assignment will challenge you to utilize your newly acquired decision symbol knowledge to update your Insurance Claims Process.
This assignment will challenge you to utilize your newly acquired input/output symbol knowledge to update your Insurance Claims Process.
Draw IO changed one of their defaults, so this text lectures walks you through changing it back.
This quiz validates your understanding of the new symbols you've learned
Here is another assignment that will challenge you to put together all of the knowledge you have learned to this point to create a Quiz Application process flowchart.
This quiz confirms you understand the concepts taught about swimlanes.
In this activity, we have greatly expanded upon the Mac and Cheese example we discussed early in the course. Unfortunately, we missed some key aspects throughout.
This quiz will validate you are understanding the concepts of flowchart levels
In this activity, you will be taking the level 2 flowcharts from the Mac and Cheese example and merging them into one flowchart.
Save this course
Save
Reviews summary
Beginner's practical guide to process flowcharts
Learn using Draw.io at no extra cost.
Instructor is engaging and knowledgeable.
Hands-on exercises solidify understanding.
Concepts are easy to grasp for beginners.
Activities
Review Basic Business Process Concepts
Show steps
Solidify your understanding of core business process concepts to better grasp the purpose and application of process flowcharts.
Show steps
-
Review definitions of key terms like 'process', 'input', 'output', and 'stakeholder'.
-
Identify examples of common business processes in different industries.
-
Summarize the benefits of documenting and analyzing business processes.
Read 'The Goal: A Process of Ongoing Improvement'
Show steps
Understand the principles of process improvement and bottleneck identification, which are essential for effective process flowcharting.
View
The Goal: A Process of Ongoing Improvement -...
on Amazon
Show steps
-
Read the book, paying attention to the challenges faced by the protagonist.
-
Identify the key concepts of the Theory of Constraints as presented in the book.
-
Reflect on how these concepts relate to the creation and analysis of process flowcharts.
Map Everyday Processes
Show steps
Reinforce your understanding of flowchart symbols and structure by mapping out familiar, everyday processes.
Show steps
-
Choose a simple process like making coffee or doing laundry.
-
Identify the steps involved and represent them using appropriate flowchart symbols.
-
Refine your flowchart for clarity and accuracy.
Four other activities
Expand to see all activities and additional details
Show all seven activities
Document a Complex Process at Work
Show steps
Apply your flowcharting skills to a real-world business process, enhancing your ability to analyze and document complex workflows.
Show steps
-
Select a complex process within your workplace or a familiar organization.
-
Interview stakeholders to understand the process steps, decision points, and data flows.
-
Create a multi-level process flowchart using Draw.io or similar tool.
-
Share your flowchart with stakeholders for feedback and validation.
Review 'Business Process Mapping: Improving Customer Satisfaction'
Show steps
Gain a deeper understanding of how process mapping can be used to improve customer satisfaction and business outcomes.
View
Putting Knowledge to Work
on Amazon
Show steps
-
Read the book, focusing on the case studies and examples provided.
-
Identify the key benefits of business process mapping as highlighted in the book.
-
Reflect on how these benefits can be applied to your own work or organization.
Optimize a Process Flowchart
Show steps
Apply your knowledge to identify inefficiencies in an existing process flowchart and propose improvements.
Show steps
-
Obtain a process flowchart from your workplace or a publicly available source.
-
Analyze the flowchart for potential bottlenecks, redundancies, or areas for simplification.
-
Redesign the flowchart to address these issues, using the techniques learned in the course.
-
Present your optimized flowchart and justify your changes.
Tutor a Colleague in Process Flowcharting
Show steps
Solidify your understanding by teaching the concepts to someone else, reinforcing your knowledge and identifying areas where you may need further clarification.
Show steps
-
Identify a colleague or friend who is interested in learning about process flowcharting.
-
Prepare a brief presentation or tutorial covering the key concepts and symbols.
-
Guide them through the process of creating a simple flowchart.
-
Answer their questions and provide feedback on their work.
Review Basic Business Process Concepts
Show steps
Solidify your understanding of core business process concepts to better grasp the purpose and application of process flowcharts.
Show steps
- Review definitions of key terms like 'process', 'input', 'output', and 'stakeholder'.
- Identify examples of common business processes in different industries.
- Summarize the benefits of documenting and analyzing business processes.
Read 'The Goal: A Process of Ongoing Improvement'
Show steps
Understand the principles of process improvement and bottleneck identification, which are essential for effective process flowcharting.
View
The Goal: A Process of Ongoing Improvement -...
on Amazon
Show steps
- Read the book, paying attention to the challenges faced by the protagonist.
- Identify the key concepts of the Theory of Constraints as presented in the book.
- Reflect on how these concepts relate to the creation and analysis of process flowcharts.
Map Everyday Processes
Show steps
Reinforce your understanding of flowchart symbols and structure by mapping out familiar, everyday processes.
Show steps
- Choose a simple process like making coffee or doing laundry.
- Identify the steps involved and represent them using appropriate flowchart symbols.
- Refine your flowchart for clarity and accuracy.
Document a Complex Process at Work
Show steps
Apply your flowcharting skills to a real-world business process, enhancing your ability to analyze and document complex workflows.
Show steps
- Select a complex process within your workplace or a familiar organization.
- Interview stakeholders to understand the process steps, decision points, and data flows.
- Create a multi-level process flowchart using Draw.io or similar tool.
- Share your flowchart with stakeholders for feedback and validation.
Review 'Business Process Mapping: Improving Customer Satisfaction'
Show steps
Gain a deeper understanding of how process mapping can be used to improve customer satisfaction and business outcomes.
View
Putting Knowledge to Work
on Amazon
Show steps
- Read the book, focusing on the case studies and examples provided.
- Identify the key benefits of business process mapping as highlighted in the book.
- Reflect on how these benefits can be applied to your own work or organization.
Optimize a Process Flowchart
Show steps
Apply your knowledge to identify inefficiencies in an existing process flowchart and propose improvements.
Show steps
- Obtain a process flowchart from your workplace or a publicly available source.
- Analyze the flowchart for potential bottlenecks, redundancies, or areas for simplification.
- Redesign the flowchart to address these issues, using the techniques learned in the course.
- Present your optimized flowchart and justify your changes.
Tutor a Colleague in Process Flowcharting
Show steps
Solidify your understanding by teaching the concepts to someone else, reinforcing your knowledge and identifying areas where you may need further clarification.
Show steps
- Identify a colleague or friend who is interested in learning about process flowcharting.
- Prepare a brief presentation or tutorial covering the key concepts and symbols.
- Guide them through the process of creating a simple flowchart.
- Answer their questions and provide feedback on their work.
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