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Emmanuel Acheampong
In this 1 hour long project-based course, you will learn how to leverage Vertex AI to summarize and classify text and build a chatbot for a financial institution. We will analyze customer support calls and build a customer support chatbot. We will learn how to use the Vertex AI console in addition to building our own programs in Google Colab calling the various APIs and pre-trained models.
Read more
In this 1 hour long project-based course, you will learn how to leverage Vertex AI to summarize and classify text and build a chatbot for a financial institution. We will analyze customer support calls and build a customer support chatbot. We will learn how to use the Vertex AI console in addition to building our own programs in Google Colab calling the various APIs and pre-trained models.
Read more
In this 1 hour long project-based course, you will learn how to leverage Vertex AI to summarize and classify text and build a chatbot for a financial institution. We will analyze customer support calls and build a customer support chatbot. We will learn how to use the Vertex AI console in addition to building our own programs in Google Colab calling the various APIs and pre-trained models.
This course is aimed at learners who are looking to get into leveraging cloud language AI solutions through Vertex AI. The prerequistes are having a Google cloud account, have some basic knowledge of Google Cloud Vertex AI console (the UI for this is simple and very intuitive even if a learner has not encountered it before), a basic working knowledge of Python including how to call functions, how to import Python modules, how to set variables, how to install Python modules, how API calls work in Python.
Register for this course and see more details by visiting:
OpenCourser.com/course/s6j0gf/generative
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What's inside
Syllabus
Project Overview
Learners will learn how to leverage NLP particularly text classification, summarization, and a chatbot through both the Google Cloud Vertex AI console interface and with the Google Cloud APIs in a Jupyter Notebook to gain insights into their customer service communications.
Good to know
Good to know
Know what's good ,
what to watch for , and
possible dealbreakers
Develops skills and knowledge that are in demand in the financial services industry
Leverages a cloud-based platform, Vertex AI, which is widely used in the industry
Provides practical, hands-on experience in building solutions for the financial sector using NLP
Taught by industry experts with experience in building NLP solutions for financial institutions
Covers a wide range of topics, including text classification, summarization, and building chatbots, which are important skills for financial analysts and customer service representatives
Requires some prerequisite knowledge, including basic Python and Google Cloud Vertex AI console
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Save Generative AI with Vertex AI: Build a customer chatbot to your list so you can find it easily later:
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Activities
Be better prepared
before
your course. Deepen your understanding
during
and
after
it. Supplement your coursework and achieve mastery of the topics covered
in Generative AI with Vertex AI: Build a customer chatbot with these
activities:
Review natural language processing (NLP) fundamentals
Show steps
Review core NLP concepts, including tokenization, stemming, lemmatization, and named entity recognition, to strengthen your foundation for the course.
Browse courses on
Natural Language Processing
Show steps
-
Read introductory articles or textbooks on NLP
-
Complete online tutorials or courses on NLP basics
Practice working with text data using Python
Show steps
Gain hands-on experience by working through Python exercises that involve text cleaning, tokenization, and feature extraction, which are essential skills for the course.
Browse courses on
Python
Show steps
-
Install Python and necessary libraries
-
Find online exercises or projects involving text processing with Python
-
Work through the exercises, debugging and optimizing your code
Explore Vertex AI tutorials
Show steps
Enhance your understanding of Vertex AI by following guided tutorials that provide step-by-step instructions on using its features, such as text classification and summarization.
Browse courses on
Vertex AI
Show steps
-
Visit the Vertex AI documentation and tutorial pages
-
Choose a tutorial relevant to your interests
-
Follow the tutorial instructions, experimenting with different parameters and options
Four other activities
Expand to see all activities and additional details
Show all seven activities
Attend a workshop on Vertex AI or NLP
Show steps
Participate in a workshop led by industry experts to gain practical experience and insights into the latest advancements in Vertex AI or NLP, enhancing your understanding of the course content.
Browse courses on
Vertex AI
Show steps
-
Research upcoming workshops or conferences related to Vertex AI or NLP
-
Register for a workshop that aligns with your interests
-
Attend the workshop, actively participate in discussions, and take notes
Build a text summarization or classification model
Show steps
Apply your knowledge by creating a practical project that involves building and evaluating a text summarization or classification model using Vertex AI or another platform.
Browse courses on
Text Summarization
Show steps
-
Define the problem and gather a suitable dataset
-
Choose an appropriate model architecture and train your model
-
Evaluate the model's performance using metrics such as accuracy and F1 score
-
Deploy the model and make predictions on new text data
Write a blog post or article on a topic related to the course
Show steps
Deepen your understanding by creating a written piece that explores a specific topic or application of NLP or Vertex AI, sharing your insights and contributing to the community's knowledge base.
Show steps
-
Choose a topic that interests you and aligns with the course material
-
Research the topic thoroughly, gathering information from credible sources
-
Organize your thoughts and outline the structure of your writing
-
Write and edit your blog post or article, ensuring clarity and accuracy
Mentor a junior student or colleague on Vertex AI or NLP
Show steps
Reinforce your understanding by sharing your knowledge and guiding others, providing support and encouragement while expanding your own perspective.
Browse courses on
Mentoring
Show steps
-
Identify a junior student or colleague who is interested in learning about Vertex AI or NLP
-
Offer your support and guidance, sharing your insights and experiences
-
Work together on projects or provide feedback on their work
Review natural language processing (NLP) fundamentals
Show steps
Review core NLP concepts, including tokenization, stemming, lemmatization, and named entity recognition, to strengthen your foundation for the course.
Browse courses on
Natural Language Processing
Show steps
Show steps
Show steps
- Read introductory articles or textbooks on NLP
- Complete online tutorials or courses on NLP basics
Practice working with text data using Python
Show steps
Gain hands-on experience by working through Python exercises that involve text cleaning, tokenization, and feature extraction, which are essential skills for the course.
Browse courses on
Python
Show steps
Show steps
Show steps
- Install Python and necessary libraries
- Find online exercises or projects involving text processing with Python
- Work through the exercises, debugging and optimizing your code
Explore Vertex AI tutorials
Show steps
Enhance your understanding of Vertex AI by following guided tutorials that provide step-by-step instructions on using its features, such as text classification and summarization.
Browse courses on
Vertex AI
Show steps
Show steps
Show steps
- Visit the Vertex AI documentation and tutorial pages
- Choose a tutorial relevant to your interests
- Follow the tutorial instructions, experimenting with different parameters and options
Four other activities
Expand to see all activities and additional details
Show all seven activities
Attend a workshop on Vertex AI or NLP
Show steps
Participate in a workshop led by industry experts to gain practical experience and insights into the latest advancements in Vertex AI or NLP, enhancing your understanding of the course content.
Browse courses on
Vertex AI
Show steps
Show steps
Show steps
- Research upcoming workshops or conferences related to Vertex AI or NLP
- Register for a workshop that aligns with your interests
- Attend the workshop, actively participate in discussions, and take notes
Build a text summarization or classification model
Show steps
Apply your knowledge by creating a practical project that involves building and evaluating a text summarization or classification model using Vertex AI or another platform.
Browse courses on
Text Summarization
Show steps
Show steps
Show steps
- Define the problem and gather a suitable dataset
- Choose an appropriate model architecture and train your model
- Evaluate the model's performance using metrics such as accuracy and F1 score
- Deploy the model and make predictions on new text data
Write a blog post or article on a topic related to the course
Show steps
Deepen your understanding by creating a written piece that explores a specific topic or application of NLP or Vertex AI, sharing your insights and contributing to the community's knowledge base.
Show steps
Show steps
Show steps
- Choose a topic that interests you and aligns with the course material
- Research the topic thoroughly, gathering information from credible sources
- Organize your thoughts and outline the structure of your writing
- Write and edit your blog post or article, ensuring clarity and accuracy
Mentor a junior student or colleague on Vertex AI or NLP
Show steps
Reinforce your understanding by sharing your knowledge and guiding others, providing support and encouragement while expanding your own perspective.
Browse courses on
Mentoring
Show steps
Show steps
Show steps
- Identify a junior student or colleague who is interested in learning about Vertex AI or NLP
- Offer your support and guidance, sharing your insights and experiences
- Work together on projects or provide feedback on their work
Career center
Learners who complete Generative AI with Vertex AI: Build a customer chatbot will develop knowledge and skills
that may be useful to these careers:
Machine Learning Engineer
Machine Learning Engineer
Machine Learning Engineers build and maintain machine learning models. This course in Generative AI can help you gain the skills you need to become a Machine Learning Engineer. You will learn how to use Vertex AI to build a chatbot that can understand and respond to customer queries. These skills are in high demand in the tech industry and can help you qualify for a Machine Learning Engineer role. This course provides you with the opportunity to learn from experts in the field and get hands-on experience with the tools and techniques used by Machine Learning Engineers.
NLP Engineer
NLP Engineer
NLP Engineers build and maintain natural language processing models. This course in Generative AI can provide you with the foundation to become an NLP Engineer. You will learn how to use Vertex AI to analyze text from customer support calls and build a chatbot. These skills are in high demand in the tech industry and can help you qualify for an NLP Engineer role. This course can help you build a foundation in NLP and get hands-on experience with the tools and techniques used by NLP Engineers.
Data Scientist
Data Scientist
Data Scientists analyze data to extract insights and build models. This course in Generative AI can help you build a foundation that can lead to a career as a Data Scientist. You will learn how to use Vertex AI to analyze customer support calls and build a chatbot. These skills are in high demand in the tech industry and can help you qualify for a Data Scientist role. This course gives you hands-on experience with the tools and techniques used by Data Scientists.
Cloud Architect
Cloud Architect
Cloud Architects design and manage cloud computing systems. This course in Generative AI may be helpful to you if you are interested in becoming a Cloud Architect. You will learn how to use Vertex AI, a cloud-based platform for building and deploying AI models. This course can help you learn about the cloud computing landscape and gain experience with the tools and techniques used by Cloud Architects.
Data Analyst
Data Analyst
Data Analysts collect, analyze, and interpret data to help businesses make decisions. This course in Generative AI may be helpful to you if you are interested in becoming a Data Analyst. You will learn how to use Vertex AI to analyze customer support calls and build a chatbot. These skills can help you qualify for a Data Analyst role. The course also provides you with the opportunity to learn from experts in the field and get hands-on experience with the tools and techniques used by Data Analysts.
Technical Writer
Technical Writer
Technical Writers create and maintain technical documentation. This course in Generative AI may be helpful to you if you are interested in becoming a Technical Writer. You will learn how to use Vertex AI to summarize and classify text. These skills can help you qualify for a Technical Writer role. The course also provides you with the opportunity to learn from experts in the field and get hands-on experience with the tools and techniques used by Technical Writers.
Software Engineer
Software Engineer
Software Engineers design, develop, and maintain software systems. This course in Generative AI may be helpful to you if you are interested in becoming a Software Engineer. You will learn how to use Vertex AI to build a chatbot. This course can help you learn about the software development process and gain experience with the tools and techniques used by Software Engineers. The course also emphasizes Python, a popular programming language used by Software Engineers.
Product Manager
Product Manager
Product Managers manage the development and launch of new products. This course in Generative AI may be helpful to you if you are interested in becoming a Product Manager. You will learn how to use Vertex AI to analyze customer feedback and build a chatbot. These skills can help you qualify for a Product Manager role. The course also provides you with the opportunity to learn from experts in the field and get hands-on experience with the tools and techniques used by Product Managers.
UX Designer
UX Designer
UX Designers design the user experience for websites and apps. This course in Generative AI may be helpful to you if you are interested in becoming a UX Designer. You will learn how to use Vertex AI to build a chatbot. This course can help you learn about the UX design process and gain experience with the tools and techniques used by UX Designers.
Business Analyst
Business Analyst
Business Analysts analyze business processes and identify opportunities for improvement. This course in Generative AI may be helpful to you if you are interested in becoming a Business Analyst. You will learn how to use Vertex AI to analyze customer feedback and build a chatbot. These skills can help you qualify for a Business Analyst role. The course also provides you with the opportunity to learn from experts in the field and get hands-on experience with the tools and techniques used by Business Analysts.
Customer Success Manager
Customer Success Manager
Customer Success Managers help customers get the most value from a product or service. This course in Generative AI may be helpful to you if you are interested in becoming a Customer Success Manager. You will learn how to use Vertex AI to analyze customer feedback and build a chatbot. These skills can help you qualify for a Customer Success Manager role. The course also provides you with the opportunity to learn from experts in the field and get hands-on experience with the tools and techniques used by Customer Success Managers.
Marketing Manager
Marketing Manager
Marketing Managers plan and execute marketing campaigns. This course in Generative AI may be helpful to you if you are interested in becoming a Marketing Manager. You will learn how to use Vertex AI to analyze customer feedback and build a chatbot. These skills can help you qualify for a Marketing Manager role. The course also provides you with the opportunity to learn from experts in the field and get hands-on experience with the tools and techniques used by Marketing Managers.
Sales Engineer
Sales Engineer
Sales Engineers help customers understand and purchase products or services. This course in Generative AI may be helpful to you if you are interested in becoming a Sales Engineer. You will learn how to use Vertex AI to summarize and classify text. These skills can help you qualify for a Sales Engineer role. The course also provides you with the opportunity to learn from experts in the field and get hands-on experience with the tools and techniques used by Sales Engineers.
Project Manager
Project Manager
Project Managers plan and execute projects. This course in Generative AI may be helpful to you if you are interested in becoming a Project Manager. You will learn how to use Vertex AI to summarize and classify text. These skills can help you qualify for a Project Manager role. The course also provides you with the opportunity to learn from experts in the field and get hands-on experience with the tools and techniques used by Project Managers.
Operations Manager
Operations Manager
Operations Managers oversee the day-to-day operations of a business. This course in Generative AI may be helpful to you if you are interested in becoming an Operations Manager. You will learn how to use Vertex AI to analyze customer feedback and build a chatbot. These skills can help you qualify for an Operations Manager role. The course also provides you with the opportunity to learn from experts in the field and get hands-on experience with the tools and techniques used by Operations Managers.
For more career information including salaries, visit:
OpenCourser.com/course/s6j0gf/generative
Reading list
We've selected nine books
that we think will supplement your
learning. Use these to
develop background knowledge, enrich your coursework, and gain a
deeper understanding of the topics covered in
Generative AI with Vertex AI: Build a customer chatbot.
Provides a practical guide to natural language processing (NLP) using Python. It covers topics such as text preprocessing, text classification, and sentiment analysis, which are all relevant to the course on generative AI and building a customer chatbot.
Provides a comprehensive overview of natural language processing (NLP) using Python and the Natural Language Toolkit (NLTK). It covers topics such as text preprocessing, text classification, and sentiment analysis, which are all relevant to the course on generative AI and building a customer chatbot.
Provides a comprehensive overview of machine learning using Scikit-Learn, Keras, and TensorFlow. It covers topics such as supervised learning, unsupervised learning, and reinforcement learning, which are all relevant to the course on generative AI and building a customer chatbot.
Provides a comprehensive overview of artificial intelligence for natural language processing (NLP). It covers topics such as machine learning for NLP, deep learning for NLP, and neural networks for NLP, which are all relevant to the course on generative AI and building a customer chatbot.
Provides a comprehensive overview of deep learning using Python. It covers topics such as convolutional neural networks, recurrent neural networks, and transformers, which are all relevant to the course on generative AI and building a customer chatbot.
Provides a comprehensive overview of speech and language processing. It covers topics such as phonetics, phonology, morphology, syntax, semantics, and pragmatics, which are all relevant to the course on generative AI and building a customer chatbot.
Provides a comprehensive overview of machine learning using R. It covers topics such as supervised learning, unsupervised learning, and reinforcement learning, which are all relevant to the course on generative AI and building a customer chatbot.
Provides a comprehensive overview of Python for data analysis. It covers topics such as data manipulation, data visualization, and machine learning, which are all relevant to the course on generative AI and building a customer chatbot.
Provides a comprehensive overview of data science from scratch. It covers topics such as data collection, data preprocessing, and data analysis, which are all relevant to the course on generative AI and building a customer chatbot.
For more information about how these books relate to this course, visit:
OpenCourser.com/course/s6j0gf/generative
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Effort
1 hour
Level
Intermediate
Via
Coursera
Institution
Coursera Project Network
Instructor
Emmanuel Acheampong
Language
English
Transcripts
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Good to know
Develops skills and knowledge that are in demand in the financial services industry
Leverages a cloud-based platform, Vertex AI, which is widely used in the industry
Provides practical, hands-on experience in building solutions for the financial sector using NLP
Taught by industry experts with experience in building NLP solutions for financial institutions
Covers a wide range of topics, including text classification, summarization, and building chatbots, which are important skills for financial analysts and customer service representatives
Requires some prerequisite knowledge, including basic Python and Google Cloud Vertex AI console
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