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Drafting Social Media Policies

Social media policies are critical to any strategic social media marketing business plan. Without a firm grasp of what's permissible by law as well as what's needed to drive adoption internally, you could wind up with a policy that is ruled unlawful by the National Labor Relations Board (NLRB). Why does that matter?According to a recent research on 400 companies by Cap Gemini and MIT, digitally mature businesses across all categories generate more revenue, are more profitable and command higher market valuation than businesses that refrain from embracing new media. Social marketing was where we started. Social business is where we're headed.  You can't socialize the organization without rules.  Social media policy development is a critical component of socializing the enterprise. Learn how to draft social media polices for managers and clients.This course will save you time and money by accelerating the development time you need to draft and gain approval for a social media policy. It will also minimize the risk of instituting an unlawful social media policy, like many major organizations have done already. Save your organization the time and expensive of having to learn your lesson in court.You'll also get my world renown social media policy template , to get you off and running quickly with everything you need to be aware of to draft an effective social media policy.  Plus, you'll learn the rationale behind the language, so you can explain to your legal counsel, manager or client. In this course, you get the benefit of my real world experience developing social media policies for major organizations including Edison International, the United States Marine Corps and many others. Social media has become an integral part of our personal lives. Unless you take the time to specify how (not if) employees can use social media at work, you risk forfeiting the chance of alienating the best and the brightest candidates.  If you're a US-based organization, you might unknowingly violate the National Labor Relations Act. But regardless of where you're based, draconian social media policies have the potential to severely tarnish your organization's reputation. Don't follow the International Olympic Committee's example.  Get it right the first time.

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Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Explores social media policy development for both managers and clients
Taught by Eric Schwartzman, who has developed social media policies for major organizations like Edison International and the United States Marine Corps
Helps students minimize the risk of implementing illegal social media policies
Provides clear criteria for drafting effective social media policies
Offers a comprehensive study of social media policy development, including relevant laws and regulations

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Activities

Coming soon We're preparing activities for Drafting Social Media Policies. These are activities you can do either before, during, or after a course.

Career center

Learners who complete Drafting Social Media Policies will develop knowledge and skills that may be useful to these careers:
Marketing Policy Analyst
As a Marketing Policy Analyst, you will be responsible for developing, reviewing, and analyzing marketing policies to ensure that the organization is compliant with all applicable laws and regulations. You will also advise senior management on the implications of proposed marketing policies. Taking this course on Drafting Social Media Policies will provide you with the necessary knowledge and skills to develop effective social media policies that protect both your organization and your customers.
Public relations manager
As a Public Relations Manager, you will be responsible for developing and implementing public relations campaigns to promote your organization's image and reputation. You will also be responsible for managing relationships with the media and other stakeholders. Taking this course on Drafting Social Media Policies will provide you with the knowledge and skills you need to develop effective social media strategies and policies that will help you achieve your public relations goals.
Social Media Manager
As a Social Media Manager, you will be responsible for developing and implementing social media strategies and campaigns to achieve your organization's marketing and communications goals. You will also be responsible for managing your organization's social media presence and creating engaging content that will attract and engage your target audience. Taking this course on Drafting Social Media Policies will provide you with the knowledge and skills you need to develop effective social media policies that will protect your organization and your customers.
Digital Marketing Manager
As a Digital Marketing Manager, you will be responsible for developing and implementing digital marketing campaigns to achieve your organization's marketing and communications goals. You will also be responsible for managing your organization's digital marketing presence and creating engaging content. Taking this course on Drafting Social Media Policies will provide the necessary foundation you need to develop effective social media policies.
Marketing Manager
As a Marketing Manager, you will be responsible for developing and implementing marketing campaigns to achieve your organization's marketing and communications goals. You will also be responsible for managing your organization's marketing budget and team. Taking this course on Drafting Social Media Policies may provide you with some useful insights into developing effective social media policies.
Communications Manager
As a Communications Manager, you will be responsible for developing and implementing communications strategies and campaigns to achieve your organization's communications goals. You will also be responsible for managing relationships with the media and other stakeholders. Taking this course on Drafting Social Media Policies may be useful for developing more effective social media policies.
Human Resources Manager
As a Human Resources Manager, you will be responsible for developing and implementing human resources policies and procedures to ensure that the organization is compliant with all applicable laws and regulations. You will also be responsible for advising senior management on human resources issues. Taking this course on Drafting Social Media Policies may be useful for understanding the legal implications of social media policies.
Compliance Officer
As a Compliance Officer, you will be responsible for developing and implementing compliance policies and procedures to ensure that the organization is compliant with all applicable laws and regulations. You will also be responsible for advising senior management on compliance issues. Taking this course on Drafting Social Media Policies may provide a strong foundation in drafting effective social media policies.
Legal Counsel
As a Legal Counsel, you will be responsible for providing legal advice to your clients on a variety of issues, including social media law. Taking this course on Drafting Social Media Policies may provide you with some useful insights for advising your clients on social media policies.
Government Affairs Manager
As a Government Affairs Manager, you will be responsible for developing and implementing government affairs strategies and campaigns to achieve your organization's goals. You will also be responsible for managing relationships with government officials and other stakeholders. Taking this course on Drafting Social Media Policies may provide you with some useful insights for developing effective social media policies.
Ethics Officer
As an Ethics Officer, you will be responsible for developing and implementing ethics policies and procedures to ensure that your organization is compliant with all applicable laws and regulations. You will also be responsible for advising senior management on ethics issues. Taking this course on Drafting Social Media Policies may provide you with some useful insights for developing effective social media policies.
Risk Manager
As a Risk Manager, you will be responsible for identifying and assessing risks to your organization, including risks associated with social media. Taking this course on Drafting Social Media Policies may provide you with some useful insights for developing effective social media policies.
Public Affairs Manager
As a Public Affairs Manager, you will be responsible for developing and implementing public affairs strategies and campaigns to achieve your organization's goals. You will also be responsible for managing relationships with the media and other stakeholders. Taking this course on Drafting Social Media Policies may provide you with some useful insights for developing effective social media policies.
Policy Analyst
As a Policy Analyst, you will be responsible for developing and analyzing policies to address a variety of issues, including social media. Taking this course on Drafting Social Media Policies may provide a strong foundation for developing effective social media policies.
Media Relations Manager
As a Media Relations Manager, you will be responsible for developing and implementing media relations strategies and campaigns to achieve your organization's goals. You will also be responsible for managing relationships with the media and other stakeholders. Taking this course on Drafting Social Media Policies may provide you with some useful insights for developing effective social media policies.

Reading list

We've selected ten books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Drafting Social Media Policies.
Provides a social media policy template that can be used to develop a social media policy for an organization. It includes a rationale for the language used in the template, so that it can be explained to legal counsel, managers, or clients.
Provides a comprehensive guide to social media for beginners. It covers the basics of social media, as well as how to use social media to connect with others and grow your business.
Provides a practical guide to measuring and analyzing social media metrics. It covers the different metrics that can be tracked, as well as how to use them to improve your social media marketing efforts.
Provides a practical guide to creating and managing a successful social media campaign. It covers the different aspects of social media marketing, as well as how to use social media to drive traffic and generate leads.
Provides guidance on how to measure the return on investment (ROI) of social media marketing. It valuable resource for anyone looking to justify the cost of their social media marketing efforts.
Provides a comprehensive overview of social media marketing. It valuable resource for anyone who is looking to improve their social media marketing skills.
Provides a comprehensive overview of social media marketing. It valuable resource for anyone who is looking to improve their social media marketing skills.
Provides a comprehensive overview of social media marketing. It valuable resource for anyone who is new to social media marketing.
Provides a comprehensive overview of social media marketing. It valuable resource for anyone who is looking to improve their social media marketing skills.

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