Leadership and Resilience in Healthcare Risk Management from edX

The course will explore the leadership principles necessary during times of crises, and how these principles positively influence crisis management processes in healthcare. You will learn about the importance of self-care and communication strategies for leaders during disasters, and explore effective decision-making and the challenges of misinformation within healthcare settings. The course will also explore the need for post-crisis assessments and examine how crises impact infrastructure, community, workforce, and finances in the short- and long-term. Throughout the course, you will learn how to integrate lessons learned into future operations and discover how to conduct your own post-crisis assessment.

What you'll learn

Learn how effective leadership and its principles positively influences the crisis management process.
Learn about the significance of communication from leadership in a disaster.
Learn about the risk finances present in a crisis.
Learn about the post-crisis assessment, and develop resiliency techniques for your organization.
Learn about the implications of a crisis on infrastructure, community, the workforce and finances.
Learn about the process that should follow a disaster to ensure hazard mitigation in the future.

Good to know

Know what's good

, what to watch for

, and possible dealbreakers

Teaches principles of leadership during crises, which is essential in the healthcare industry

Provides strategies for self-care and communication for leaders during disasters

Examines the challenges of misinformation within healthcare settings

Develops techniques for post-crisis assessments and resilience

Explores the impact of crises on infrastructure, community, workforce, and finances in the short- and long-term

Taught by Dr. Matthew Strehlow and Dr. M. Meredith Masters, who are experienced in healthcare leadership and crisis management

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Leadership and Resilience in Healthcare Risk Management with these activities:

Review key concepts of crisis management

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Refreshes essential concepts of crisis management before the course begins, setting a stronger foundation for learning.

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Read the course overview and syllabus to familiarize yourself with the topics covered.
Review notes or textbooks from previous courses on crisis management or related topics.
Complete online quizzes or practice tests to assess your current knowledge.

Identify mentors in the field of crisis management

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Connects students with experienced professionals who can provide guidance, support, and insights into the field of crisis management.

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Attend industry events or workshops.
Join professional organizations related to crisis management.
Reach out to individuals in your network who have experience in the field.

Organize and synthesize course materials

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Facilitates effective learning by organizing and reviewing notes, assignments, and other course materials, enhancing retention and understanding.

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Create a system for note-taking that works for you.
Review notes regularly after class.
Compile assignments and quizzes for future reference.
Use flashcards or other tools to reinforce learning.

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Assist classmates with understanding course concepts

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Enhances understanding of course material by explaining concepts to others, reinforcing learning and fostering a supportive learning environment.

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Identify classmates who may need assistance.
Offer to review concepts, answer questions, or provide study materials.
Meet regularly to discuss course content and provide support.

Explore best practices in crisis communication

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Expands knowledge of effective crisis communication strategies, enhancing a student's ability to manage reputation and deliver timely information.

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Review industry reports or academic articles on best practices in crisis communication.
Watch videos or attend webinars featuring experts in the field.
Participate in online discussion forums to exchange ideas with peers.

Role-play crisis simulations

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Offers hands-on practice in implementing crisis management strategies, enhancing understanding and decision-making skills.

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Form a group with classmates and assign roles.
Develop a scenario and simulate a crisis situation.
Take turns responding to the crisis, following principles learned in the course.
Evaluate the effectiveness of the response and identify areas for improvement.

Develop a case study analysis on a recent crisis event

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Encourages critical thinking and analytical skills by examining a real-world crisis and its implications, fostering a deeper understanding of crisis management principles.

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Select a recent crisis event that aligns with the course topics.
Research and gather information from multiple sources.
Analyze the event using crisis management frameworks.
Develop recommendations for improving response strategies.
Present your findings in a written report or presentation.

Develop a crisis management plan for your organization

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Provides an opportunity to apply knowledge gained from the course to a real-world scenario, promoting critical thinking and problem-solving skills.

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Identify potential vulnerabilities and risks for your organization.
Establish a crisis management team and define their roles and responsibilities.
Develop protocols for communication, decision-making, and resource allocation.
Incorporate lessons learned from past crises or case studies.
Present your plan to organizational stakeholders for feedback and implementation.

Career center

Learners who complete Leadership and Resilience in Healthcare Risk Management will develop knowledge and skills that may be useful to these careers:

Disaster Relief Coordinator

A Disaster Relief Coordinator is responsible for coordinating disaster relief efforts. This role may be filled by relief organizations, government agencies, or other organizations. As a Disaster Relief Coordinator, you will use your skills in effective leadership and decision-making to manage crisis situations. You may also draw upon the communication skills acquired in this course to inform the public, manage the media, and keep stakeholders updated.

See salaries and explore the career path for Disaster Relief Coordinator

Emergency Manager

An Emergency Manager helps their employer prepare for, respond to, and recover from emergencies. This course will help you build a foundation in effective communication and decision-making, which will allow you to keep stakeholders informed, manage the media, and make critical decisions during emergencies.

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Healthcare Administrator

Healthcare Administrators oversee the day-to-day operations of healthcare facilities. As a Healthcare Administrator, you will be tasked with managing finances, personnel, and infrastructure. The information in this course will be useful to you when managing finances during a crisis and minimizing its impact on staff and infrastructure.

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Health Educator

A Health Educator helps to improve community health outcomes through education. This course will help you develop the communication skills necessary to teach community members about health risks and how to mitigate them. It will also help you develop leadership skills so that you can promote community health initiatives.

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Infection Control Nurse

An Infection Control Nurse helps healthcare facilities prevent and control infections. You will use the decision-making and communication skills developed in this course to work with other professionals in your organization to create policies and procedures to prevent and control infections.

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Nurse Manager

Nurse Managers oversee the day-to-day operations of nursing units. The communication and decision-making skills you will develop in this course will help you manage your staff, prioritize patient care, and make critical decisions during emergencies.

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Patient Advocate

Patient Advocates help patients navigate the healthcare system. As a Patient Advocate, you will draw on the communication skills developed in this course to help patients understand their rights and options, and to ensure that they receive the care they need.

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Pharmacist

Pharmacists dispense medications and provide information about their use. This course will help you understand the financial risks associated with medication errors and how to communicate with patients about their medications.

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Physician

Physicians diagnose and treat illnesses and injuries. As a Physician, you will use the decision-making skills developed in this course to make critical decisions about patient care. You will also use the communication skills developed in this course to communicate with patients and their families.

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Public Health Nurse

Public Health Nurses help to prevent and control diseases and promote health in communities. As a Public Health Nurse, you will use the leadership and communication skills developed in this course to work with communities to improve health outcomes. You will also use the information in this course to assess community needs and develop health promotion programs.

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Risk Manager

Risk Managers help organizations identify, assess, and mitigate risks. As a Risk Manager, you will use the decision-making and communication skills developed in this course to help your organization manage risks, including those related to healthcare.

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Safety Manager

Safety Managers help organizations create and maintain safe work environments. As a Safety Manager, you will use the decision-making and communication skills developed in this course to develop and implement safety policies and procedures.

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Social Worker

Social Workers help people cope with life challenges. As a Social Worker, you will use the communication and decision-making skills developed in this course to help clients navigate the healthcare system and access the resources they need.

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Teacher

Teachers educate students. As a Teacher, you may use the skills developed in this course to teach students about health risks and how to mitigate them. You may also use your leadership skills to promote healthy behaviors in your classroom.

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Writer

Writers create content for a variety of purposes. As a Writer, you may use the communication skills developed in this course to write about health risks and how to mitigate them. You may also use your leadership skills to promote healthy behaviors in your writing.

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