Crisis Communication

Save

May 1, 2024 Updated May 10, 2025 17 minute read

Crisis communication is the strategic process organizations and individuals use to address and manage disruptive and unexpected events that threaten to harm their reputation, operations, or stakeholders. It involves a planned approach to sharing information quickly and accurately to mitigate damage, maintain trust, and guide audiences through uncertainty. In an age where information, and misinformation, spreads instantly, the ability to communicate effectively during a crisis is more critical than ever.

Facebook

Copy Link

Today's Public Relations

Save

This comprehensive textbook provides a thorough overview of crisis communication theory and practice and includes case studies written by leaders in the field.

Crisis Communication and Crisis Management

Save

Provides a comprehensive overview of crisis communication in the 21st century and includes case studies from a variety of industries.

The Hybrid Media System

Save

Examines the impact of social media on crisis communication and provides strategies for managing crises in the digital age.

Crisis Communication

Save

Hirst, a former BBC journalist, provides practical advice on communicating effectively during a crisis and includes case studies from a variety of industries.

Corporate Communication Crisis Leadership

Save

This book, written by a former CEO, provides guidance for corporate leaders on how to lead their organizations through crises and how to recover their reputations.

The Power of Corporate Communication

Save

Provides a comprehensive overview of reputation management and includes case studies from a variety of industries.

Crisis Management at the Speed of the Internet

Save

This accessible guide provides a practical overview of crisis management and includes tips and tools for managing crises effectively.

Our mission

OpenCourser helps millions of learners each year. People visit us to learn workspace skills, ace their exams, and nurture their curiosity.

Our extensive catalog contains over 50,000 courses and twice as many books. Browse by search, by topic, or even by career interests. We'll match you to the right resources quickly.

Find this site helpful? Tell a friend about us.

Affiliate disclosure

We're supported by our community of learners. When you purchase or subscribe to courses and programs or purchase books, we may earn a commission from our partners.

Your purchases help us maintain our catalog and keep our servers humming without ads.

Thank you for supporting OpenCourser.

Crisis Communication

Path to Crisis Communication

Share

Reading list