Applying the Digital Playbook in Government: Industry-based Scenarios for Achieving Adoption and Growth in Government from edX

This course is the last in the Digital Transformation Playbook for Government professional certificate. It culminates the experience so you can apply your skills to a simulation of digital transformation in government based on real-world experiences.

The Smith School of Business and Clark School of Engineering have teamed up to organize courses in a series that samples our best across digital strategy, marketing, planning, and delivery to bring you a series of essential lessons.

This third course starts with adding additional key concepts of digital transformation to government, looking through the Zone-To-Win strategy by Geoffrey Moore. In almost all cases, the opportunities for governments to transform will be through improving infrastructure and operations, since business models are established by legislation and either agency policy or Defense department doctrine.

The course then goes into the journey of a systems engineering GS-14 ready to lead the change at the National Archives to move from server-based electronic records to a cloud-based storage solution. Every year, millions of requests come to the National Archives and the organization was only recently responding through use of server-based technologies that couldn’t scale to meet the petabytes of data to be stored and retrieved in the digital age from all federal agencies.

The course looks at the disruption in the form of cloud computing, big data and predictive technologies, and social engagement technologies on the National Archives and how it radically changed the way records are managed and accessed by the public for enabling research and open democracy.

This course is a lean, forged pathway to implement change in your own new strategy to innovate your program, your unit, or your business by seizing the opportunities to play offense and defense against disruptive digital technologies using the best techniques from the Clark School of Engineering.

What you'll learn

How to apply Digital Disruption concepts in a government framework
How to navigate the application and development of new emerging technologies
Leverage contracting opportunities to bring in new dynamic capabilities to the agency
Concepts on contracting and organizing for Agile teams in government
Driving adoption in a federal agency of new ways of working and leveraging agile strategies and planning to drive those adoptions
How to leverage DevOps to drive alignment amongst department stakeholders
Key risks and pitfalls to avoid in the implementation digital transformation journey
How to engage the public and evolve an offering with early adopter feedback for direct Government-to-Citizen services

Good to know

Know what's good

, what to watch for

, and possible dealbreakers

Helps learners understand and apply Geoffrey Moore's popular Zone-to-Win strategy to government, which may be valuable to certain audiences, including civil sevants and military leaders

Teaches the concepts of digital disruption, emerging technologies, and contracting, which are highly relevant to government agencies facing tech transformation

Provides guidance on navigating the adoption of new technologies and ways of working in a federal agency, which may be particularly beneficial for leaders and managers in government tech

Covers DevOps, agile strategies, and public engagement, which are valuable topics for government agencies seeking to deliver citizen-centric services

Taught by instructors from the University of Maryland's Smith School of Business and Clark School of Engineering, who have expertise in digital transformation

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Applying the Digital Playbook in Government: Industry-based Scenarios for Achieving Adoption and Growth in Government with these activities:

Read 'Digital Transformation Playbook for Government'

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Gain a comprehensive understanding of the course subject matter by reviewing the foundational book on which the course is based.

View Downward spiral: Collapsing public standards... on Amazon

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Purchase or borrow a copy of the book.
Read the book in its entirety, taking notes and highlighting important concepts.
Review your notes and highlight sections to go back and re-read.

Review Cloud Computing Fundamentals

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Strengthen understanding of cloud computing concepts before starting the course for a smoother learning experience.

Browse courses on Cloud Computing

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Enroll in an online course on cloud computing basics.
Complete the course at your own pace, making sure to understand the key concepts of cloud computing.
Review the course material and take practice quizzes to reinforce your learning.

Join a Study Group

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Collaborate with peers to enhance your understanding and retention of course material.

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Connect with classmates through the course discussion forum or social media.
Set up regular study sessions to discuss course topics, work on projects, and quiz each other.
Share notes, resources, and insights with your study group members.

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Practice Data Analysis and Visualization Techniques

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Enhance your data analysis and visualization skills to effectively communicate insights from digital transformation initiatives.

Browse courses on Data Analysis

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Enroll in an online course or workshop on data analysis and visualization.
Complete the course or workshop, practicing the techniques and tools covered.
Work on personal projects or contribute to open-source projects to apply your data analysis and visualization skills.

Practice Agile and DevOps Techniques

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Develop proficiency in Agile and DevOps techniques to enhance your understanding and application of these concepts in the course.

Browse courses on Agile

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Join an online community or forum dedicated to Agile and DevOps.
Participate in discussions, ask questions, and share your experiences.
Work on personal projects or contribute to open-source projects to apply Agile and DevOps principles.

Contribute to an Open-Source Digital Transformation Project

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Gain hands-on experience with digital transformation by contributing to an open-source project in the field.

Browse courses on Open Source

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Identify an open-source project that aligns with your interests and the course topics.
Join the project's community and start contributing in a meaningful way.
Collaborate with other contributors to improve the project's functionality and impact.

Design a Cloud-Based Storage Solution

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Apply your knowledge of cloud computing and digital transformation to create a practical solution for a real-world problem.

Browse courses on Cloud Storage

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Identify a specific data storage requirement within your organization or a government agency.
Research cloud-based storage solutions and evaluate their features and capabilities.
Design a cloud-based storage solution that meets the identified requirements.
Develop a detailed plan for implementing and managing the solution.

Develop a Digital Transformation Strategy Proposal

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Demonstrate your understanding of digital transformation by creating a comprehensive strategy proposal that addresses the course's key concepts.

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Research best practices and case studies of successful digital transformation initiatives in government.
Identify specific areas within your own organization or a government agency that could benefit from digital transformation.
Develop a detailed proposal outlining your strategy, including goals, objectives, timelines, and expected outcomes.
Present your proposal to your instructor or a relevant audience for feedback and discussion.

Career center

Learners who complete Applying the Digital Playbook in Government: Industry-based Scenarios for Achieving Adoption and Growth in Government will develop knowledge and skills that may be useful to these careers:

Systems Engineer

Systems Engineers are responsible for designing, developing, and implementing complex systems. This course may be useful for Systems Engineers who want to learn how to apply digital transformation concepts in a government framework. The course also covers topics such as contracting and organizing for Agile teams in government, which can be helpful for Systems Engineers who work on government projects.

See salaries and explore the career path for Systems Engineer

Program Manager

Program Managers are responsible for planning, organizing, and directing the implementation of programs. This course may be useful for Program Managers who want to learn how to drive adoption of new ways of working and leverage agile strategies and planning. The course also covers topics such as key risks and pitfalls to avoid in the implementation digital transformation journey, which can be helpful for Program Managers who are leading digital transformation initiatives.

See salaries and explore the career path for Program Manager

Product Manager

Product Managers are responsible for defining, developing, and launching products. This course may be useful for Product Managers who want to learn how to engage the public and evolve an offering with early adopter feedback for direct Government-to-Citizen services. The course also covers topics such as leveraging contracting opportunities to bring in new dynamic capabilities to the agency, which can be helpful for Product Managers who work on government products.

See salaries and explore the career path for Product Manager

Business Analyst

Business Analysts are responsible for analyzing business needs and developing solutions. This course may be useful for Business Analysts who want to learn how to apply digital disruption concepts in a government framework. The course also covers topics such as navigating the application and development of new emerging technologies, which can be helpful for Business Analysts who work on digital transformation projects.

See salaries and explore the career path for Business Analyst

Chief Data Officer

Chief Data Officers are responsible for leading the development and implementation of data strategies. This course may be useful for Chief Data Officers who want to learn how to apply digital disruption concepts in a government framework. The course also covers topics such as navigating the application and development of new emerging technologies, which can be helpful for Chief Data Officers who work on government projects.

See salaries and explore the career path for Chief Data Officer

Chief Technology Officer

Chief Technology Officers are responsible for leading the development and implementation of technology strategies. This course may be useful for Chief Technology Officers who want to learn how to apply digital disruption concepts in a government framework. The course also covers topics such as navigating the application and development of new emerging technologies, which can be helpful for Chief Technology Officers who work on government projects.

See salaries and explore the career path for Chief Technology Officer

Chief Information Officer

Chief Information Officers are responsible for leading the development and implementation of information technology strategies. This course may be useful for Chief Information Officers who want to learn how to apply digital disruption concepts in a government framework. The course also covers topics such as navigating the application and development of new emerging technologies, which can be helpful for Chief Information Officers who work on government projects.

See salaries and explore the career path for Chief Information Officer

Chief Innovation Officer

Chief Innovation Officers are responsible for leading the development and implementation of innovation strategies. This course may be useful for Chief Innovation Officers who want to learn how to apply digital disruption concepts in a government framework. The course also covers topics such as navigating the application and development of new emerging technologies, which can be helpful for Chief Innovation Officers who work on government projects.

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Chief Digital Officer

Chief Digital Officers are responsible for leading the development and implementation of digital strategies. This course may be useful for Chief Digital Officers who want to learn how to apply digital disruption concepts in a government framework. The course also covers topics such as navigating the application and development of new emerging technologies, which can be helpful for Chief Digital Officers who work on government projects.

See salaries and explore the career path for Chief Digital Officer

Digital Transformation Manager

Digital Transformation Managers are responsible for leading the development and implementation of digital transformation strategies. This course may be useful for Digital Transformation Managers who want to learn how to apply digital disruption concepts in a government framework. The course also covers topics such as navigating the application and development of new emerging technologies, which can be helpful for Digital Transformation Managers who work on government projects.

See salaries and explore the career path for Digital Transformation Manager

Data Scientist

Data Scientists are responsible for collecting, analyzing, and interpreting data. This course may be useful for Data Scientists who want to learn how to leverage big data and predictive technologies. The course also covers topics such as using DevOps to drive alignment amongst department stakeholders, which can be helpful for Data Scientists who work on government projects.

See salaries and explore the career path for Data Scientist

Chief Analytics Officer

Chief Analytics Officers are responsible for leading the development and implementation of analytics strategies. This course may be useful for Chief Analytics Officers who want to learn how to apply digital disruption concepts in a government framework. The course also covers topics such as navigating the application and development of new emerging technologies, which can be helpful for Chief Analytics Officers who work on government projects.

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Software Engineer

Software Engineers are responsible for designing, developing, and testing software. This course may be useful for Software Engineers who want to learn how to apply digital disruption concepts in a government framework. The course also covers topics such as navigating the application and development of new emerging technologies, which can be helpful for Software Engineers who work on government projects.

See salaries and explore the career path for Software Engineer

DevOps Engineer

DevOps Engineers are responsible for bridging the gap between development and operations teams. This course may be useful for DevOps Engineers who want to learn how to use DevOps to drive alignment amongst department stakeholders. The course also covers topics such as key risks and pitfalls to avoid in the implementation digital transformation journey, which can be helpful for DevOps Engineers who work on government projects.

See salaries and explore the career path for DevOps Engineer

Information Technology Manager

Information Technology Managers are responsible for planning, organizing, and directing the implementation of information technology systems. This course may be useful for Information Technology Managers who want to learn how to apply digital disruption concepts in a government framework. The course also covers topics such as navigating the application and development of new emerging technologies, which can be helpful for Information Technology Managers who work on government projects.

See salaries and explore the career path for Information Technology Manager