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David James
This course focuses on a range of management techniques. You’ll discover the main skills and competencies of effective leaders, and how to distinguish between management and leadership. The course will cover team dynamics, how to build effective relationships, key motivation theories, and how to use communication to best effect.
This course forms part of a specialisation from the University of London designed to help you develop and build the essential business, academic, and cultural skills necessary to succeed in international business, or in further study.
Read more
This course focuses on a range of management techniques. You’ll discover the main skills and competencies of effective leaders, and how to distinguish between management and leadership. The course will cover team dynamics, how to build effective relationships, key motivation theories, and how to use communication to best effect.
This course forms part of a specialisation from the University of London designed to help you develop and build the essential business, academic, and cultural skills necessary to succeed in international business, or in further study.
Read more
This course focuses on a range of management techniques. You’ll discover the main skills and competencies of effective leaders, and how to distinguish between management and leadership. The course will cover team dynamics, how to build effective relationships, key motivation theories, and how to use communication to best effect.
This course forms part of a specialisation from the University of London designed to help you develop and build the essential business, academic, and cultural skills necessary to succeed in international business, or in further study.
If completed successfully, your certificate from this specialisation can also be used as part of the application process for the University of London Global MBA programme, particularly for early career applicants. If you would like more information about the Global MBA, please visit https://mba.london.ac.uk/.
This course is endorsed by CMI
Register for this course and see more details by visiting:
OpenCourser.com/course/zxamyy/management
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What's inside
Syllabus
How to Measure a Manager's Level of Effectiveness
This week we will be looking to explore the following key areas;
* the key aspects of management, both in theory and reality
* the similarities and differences between leadership and management
* how the stakeholder added value of a manager’s contribution can be measured
* the essential requirement for a manager to embrace and successfully manage change
At the end of this week, learners will be;
(1) able to understand and apply the key attributes of a manager
(2) aware of the possible differences between a leader and a manager
(3) able to measure levels of a manager’s performance and organisational added value
(4) familiar with the key stages of effective change management
Read more
Syllabus
How to Measure a Manager's Level of Effectiveness
This week we will be looking to explore the following key areas;
* the key aspects of management, both in theory and reality
* the similarities and differences between leadership and management
* how the stakeholder added value of a manager’s contribution can be measured
* the essential requirement for a manager to embrace and successfully manage change
At the end of this week, learners will be;
(1) able to understand and apply the key attributes of a manager
(2) aware of the possible differences between a leader and a manager
(3) able to measure levels of a manager’s performance and organisational added value
(4) familiar with the key stages of effective change management
* the key aspects of management, both in theory and reality
* the similarities and differences between leadership and management
* how the stakeholder added value of a manager’s contribution can be measured
* the essential requirement for a manager to embrace and successfully manage change
At the end of this week, learners will be;
(1) able to understand and apply the key attributes of a manager
(2) aware of the possible differences between a leader and a manager
(3) able to measure levels of a manager’s performance and organisational added value
(4) familiar with the key stages of effective change management
Read more
*a range of techniques when communicating in the workplace
*selecting the most appropriate delivery channel
*the differences and similarities between verbal/non-verbal communication
*the need to understand and manage the grapevine
At the end of this week the key learning objectives will be:
(1)to have an awareness of several approaches to effective communication in the workplace
(2)to understand and apply the key criteria when selecting the best available delivery channel
(3)to have have an understanding of the importance and key aspects of verbal and non-verbal communication
(4)to have an awareness of the inevitable existence of the grapevine and how it’s impact can be managed
Traffic lights
Traffic lights
Read about what's good
what should give you pause and
possible dealbreakers
Explores management techniques used in business and in academic settings
Highlights key differences between leadership and management styles
Provides insights into motivational techniques for effective team management
Taught by an experienced leader and management instructor, David James
Suitable for career advancement or further academic pursuits related to business
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Reviews summary
Foundational management skills for global context
According to learners, this course provides a solid foundation in core management skills, particularly for those new or relatively new to the field. The lectures are consistently described as very clear and easy to follow, covering essential topics like distinguishing leadership from management, understanding team dynamics, and exploring key motivation theories. Many students highlight the practical applicability of the concepts learned, finding them useful for their current or future roles in business. However, some reviewers with significant experience found the content to be quite basic and sometimes repetitive. Feedback on the structure and quality of peer review assignments was mixed, with the quality of feedback varying among participants. While the course is aimed at an international context, some reviewers noted a lack of deep focus on specific global business challenges.
Learn skills applicable to real work.
"Found the motivation theories introduced to be highly relevant and well explained. I can apply these immediately."
"Gave me practical tools and perspectives I can use in my current job."
"The concepts taught are immediately applicable to real-world business situations."
Excellent starting point for new managers.
"Provided a solid foundation for understanding key management principles."
"This course gave me a great starting point for developing my management capabilities."
"It’s a good introduction to the essential skills needed in a managerial role."
Course content is easy to understand.
"The content is well-structured and easy to digest."
"The lectures were very clear and easy to follow, even for someone new to formal management training."
"I found the explanations provided throughout the modules to be exceptionally clear and well-organized."
Doesn't deeply explore global nuances.
"Wished there was more depth on specific challenges in different international markets."
"It stayed quite general regarding international business, rather than exploring regional differences."
"Expected more case studies or examples focused on diverse international settings."
Assignment feedback quality is inconsistent.
"The peer review assignments felt a bit unstructured and the feedback quality varied greatly."
"Some peer reviews were helpful, others were not detailed or missed the point."
"I wish there was a more formal grading system or clearer guidelines for the peer assessments."
May be too basic for experienced pros.
"As an experienced manager, I found much of the content to be quite basic and repetitive. Better for beginners."
"Probably too introductory for someone who has been in management for several years."
"If you have significant prior management training, this might be a bit redundant."
Activities
Be better prepared
before
your course. Deepen your understanding
during
and
after
it. Supplement your coursework and achieve mastery of the topics covered
in Management Skills for International Business with these
activities:
Connect with a Management Professional
Show steps
Seek guidance and insights from an experienced professional.
Browse courses on
Mentorship
Show steps
-
Identify a management professional who you admire.
-
Reach out to them and request a meeting.
-
Prepare for the meeting by researching the person's work.
Join a Study Group
Show steps
Collaborate with classmates to enhance your learning journey.
Browse courses on
Teamwork
Show steps
-
Find a group of classmates to study with.
-
Meet regularly to discuss course material and work on assignments together.
-
Support each other and learn from each other's experiences.
Perfecting Skills
Show steps
Get your mind back into the game.
Browse courses on
Team Management
Show steps
-
Take notes or study old materials from previous courses.
-
Think back to previous skills and processes learned.
-
Read up on related topics or research case studies.
-
Polish up your interviewing skills.
Five other activities
Expand to see all activities and additional details
Show all eight activities
Read The Effective Manager by Peter Drucker
Show steps
Gain insights from an expert in the field.
View
Hbr's 10 Must Reads for New Managers Collection
on Amazon
Show steps
-
Read the book and take notes.
-
Summarize the key points of the book.
-
Apply the concepts from the book to your own work.
Team Management Scenarios
Show steps
A repetitive exercise that will solidify your leadership knowledge.
Browse courses on
Team Dynamics
Show steps
-
Participate in a team-building activity.
-
Take a practice team management test.
-
Engage in role-playing exercises with a partner.
Attend a Management Conference
Show steps
Connect with professionals in the field.
Browse courses on
Leadership Development
Show steps
-
Research upcoming management conferences.
-
Register for a conference and attend the sessions that interest you most.
-
Network with other attendees and learn from their experiences.
Create a Workshop on Effective Communication
Show steps
Showcase your communication skills and benefit others.
Browse courses on
Effective Communication
Show steps
-
Develop a presentation on effective communication techniques.
-
Deliver the workshop to a group of colleagues or friends.
-
Get feedback on your presentation and make improvements.
Develop a Change Management Plan
Show steps
Put your knowledge into practice and create a valuable resource.
Browse courses on
Change Management
Show steps
-
Identify a change that needs to be made in your organization.
-
Develop a plan for managing the change.
-
Implement the plan and track its progress.
Connect with a Management Professional
Show steps
Seek guidance and insights from an experienced professional.
Browse courses on
Mentorship
Show steps
Show steps
Show steps
- Identify a management professional who you admire.
- Reach out to them and request a meeting.
- Prepare for the meeting by researching the person's work.
Join a Study Group
Show steps
Collaborate with classmates to enhance your learning journey.
Browse courses on
Teamwork
Show steps
Show steps
Show steps
- Find a group of classmates to study with.
- Meet regularly to discuss course material and work on assignments together.
- Support each other and learn from each other's experiences.
Perfecting Skills
Show steps
Get your mind back into the game.
Browse courses on
Team Management
Show steps
Show steps
Show steps
- Take notes or study old materials from previous courses.
- Think back to previous skills and processes learned.
- Read up on related topics or research case studies.
- Polish up your interviewing skills.
Five other activities
Expand to see all activities and additional details
Show all eight activities
Read The Effective Manager by Peter Drucker
Show steps
Gain insights from an expert in the field.
View
Hbr's 10 Must Reads for New Managers Collection
on Amazon
Show steps
Show steps
Show steps
- Read the book and take notes.
- Summarize the key points of the book.
- Apply the concepts from the book to your own work.
Team Management Scenarios
Show steps
A repetitive exercise that will solidify your leadership knowledge.
Browse courses on
Team Dynamics
Show steps
Show steps
Show steps
- Participate in a team-building activity.
- Take a practice team management test.
- Engage in role-playing exercises with a partner.
Attend a Management Conference
Show steps
Connect with professionals in the field.
Browse courses on
Leadership Development
Show steps
Show steps
Show steps
- Research upcoming management conferences.
- Register for a conference and attend the sessions that interest you most.
- Network with other attendees and learn from their experiences.
Create a Workshop on Effective Communication
Show steps
Showcase your communication skills and benefit others.
Browse courses on
Effective Communication
Show steps
Show steps
Show steps
- Develop a presentation on effective communication techniques.
- Deliver the workshop to a group of colleagues or friends.
- Get feedback on your presentation and make improvements.
Develop a Change Management Plan
Show steps
Put your knowledge into practice and create a valuable resource.
Browse courses on
Change Management
Show steps
Show steps
Show steps
- Identify a change that needs to be made in your organization.
- Develop a plan for managing the change.
- Implement the plan and track its progress.
Career center
Learners who complete Management Skills for International Business will develop knowledge and skills
that may be useful to these careers:
Consultant
Consultant
Consultants advise organizations and provide expertise in a specific area such as management or business. Taking the Management Skills for International Business course can help you develop the skills needed to be a successful consultant. The course covers topics such as team dynamics, motivation theories, and communication, which are all essential skills for consultants. Additionally, the course is endorsed by CMI, which is a leading professional body for management and leadership, so taking this course can help you build credibility and demonstrate your commitment to the profession.
Manager
Manager
Managers oversee and direct the activities of an organization or department. The Management Skills for International Business course can help you develop the skills needed to be an effective manager. The course covers topics such as team dynamics, motivation theories, and communication, which are all essential skills for managers. Additionally, the course is endorsed by CMI, which is a leading professional body for management and leadership, so taking this course can help you build credibility and demonstrate your commitment to the profession.
Business Analyst
Business Analyst
Business analysts analyze business processes and make recommendations for improvement. The Management Skills for International Business course can help you develop the skills needed to be a successful business analyst. The course covers topics such as team dynamics, motivation theories, and communication, which are all essential skills for business analysts. Additionally, the course is endorsed by CMI, which is a leading professional body for management and leadership, so taking this course can help you build credibility and demonstrate your commitment to the profession.
Project Manager
Project Manager
Project managers plan and execute projects. The Management Skills for International Business course can help you develop the skills needed to be a successful project manager. The course covers topics such as team dynamics, motivation theories, and communication, which are all essential skills for project managers. Additionally, the course is endorsed by CMI, which is a leading professional body for management and leadership, so taking this course can help you build credibility and demonstrate your commitment to the profession.
Operations Manager
Operations Manager
Operations managers oversee the day-to-day operations of an organization. The Management Skills for International Business course can help you develop the skills needed to be a successful operations manager. The course covers topics such as team dynamics, motivation theories, and communication, which are all essential skills for operations managers. Additionally, the course is endorsed by CMI, which is a leading professional body for management and leadership, so taking this course can help you build credibility and demonstrate your commitment to the profession.
Human Resources Manager
Human Resources Manager
Human resources managers oversee the human resources department of an organization. The Management Skills for International Business course can help you develop the skills needed to be a successful human resources manager. The course covers topics such as team dynamics, motivation theories, and communication, which are all essential skills for human resources managers. Additionally, the course is endorsed by CMI, which is a leading professional body for management and leadership, so taking this course can help you build credibility and demonstrate your commitment to the profession.
Training and Development Manager
Training and Development Manager
Training and development managers oversee the training and development programs for an organization. The Management Skills for International Business course can help you develop the skills needed to be a successful training and development manager. The course covers topics such as team dynamics, motivation theories, and communication, which are all essential skills for training and development managers. Additionally, the course is endorsed by CMI, which is a leading professional body for management and leadership, so taking this course can help you build credibility and demonstrate your commitment to the profession.
Marketing Manager
Marketing Manager
Marketing managers oversee the marketing department of an organization. The Management Skills for International Business course can help you develop the skills needed to be a successful marketing manager. The course covers topics such as team dynamics, motivation theories, and communication, which are all essential skills for marketing managers. Additionally, the course is endorsed by CMI, which is a leading professional body for management and leadership, so taking this course can help you build credibility and demonstrate your commitment to the profession.
Sales Manager
Sales Manager
Sales managers oversee the sales department of an organization. The Management Skills for International Business course can help you develop the skills needed to be a successful sales manager. The course covers topics such as team dynamics, motivation theories, and communication, which are all essential skills for sales managers. Additionally, the course is endorsed by CMI, which is a leading professional body for management and leadership, so taking this course can help you build credibility and demonstrate your commitment to the profession.
Account Manager
Account Manager
Account managers oversee the relationship between an organization and its customers. The Management Skills for International Business course can help you develop the skills needed to be a successful account manager. The course covers topics such as team dynamics, motivation theories, and communication, which are all essential skills for account managers. Additionally, the course is endorsed by CMI, which is a leading professional body for management and leadership, so taking this course can help you build credibility and demonstrate your commitment to the profession.
Customer Service Manager
Customer Service Manager
Customer service managers oversee the customer service department of an organization. The Management Skills for International Business course can help you develop the skills needed to be a successful customer service manager. The course covers topics such as team dynamics, motivation theories, and communication, which are all essential skills for customer service managers. Additionally, the course is endorsed by CMI, which is a leading professional body for management and leadership, so taking this course can help you build credibility and demonstrate your commitment to the profession.
Event Manager
Event Manager
Event managers plan and execute events. The Management Skills for International Business course can help you develop the skills needed to be a successful event manager. The course covers topics such as team dynamics, motivation theories, and communication, which are all essential skills for event managers. Additionally, the course is endorsed by CMI, which is a leading professional body for management and leadership, so taking this course can help you build credibility and demonstrate your commitment to the profession.
Entrepreneur
Entrepreneur
Entrepreneurs start and run their own businesses. The Management Skills for International Business course can help you develop the skills needed to be a successful entrepreneur. The course covers topics such as team dynamics, motivation theories, and communication, which are all essential skills for entrepreneurs. Additionally, the course is endorsed by CMI, which is a leading professional body for management and leadership, so taking this course can help you build credibility and demonstrate your commitment to the profession.
Nonprofit Manager
Nonprofit Manager
Nonprofit managers oversee the operations of nonprofit organizations. The Management Skills for International Business course can help you develop the skills needed to be a successful nonprofit manager. The course covers topics such as team dynamics, motivation theories, and communication, which are all essential skills for nonprofit managers. Additionally, the course is endorsed by CMI, which is a leading professional body for management and leadership, so taking this course can help you build credibility and demonstrate your commitment to the profession.
Teacher
Teacher
Teachers instruct and educate students. The Management Skills for International Business course can help you develop the skills needed to be a successful teacher. The course covers topics such as team dynamics, motivation theories, and communication, which are all essential skills for teachers. Additionally, the course is endorsed by CMI, which is a leading professional body for management and leadership, so taking this course can help you build credibility and demonstrate your commitment to the profession.
For more career information including salaries, visit:
OpenCourser.com/course/zxamyy/management
Reading list
We've selected 11 books
that we think will supplement your
learning. Use these to
develop background knowledge, enrich your coursework, and gain a
deeper understanding of the topics covered in
Management Skills for International Business.
This textbook provides a comprehensive overview of the key concepts and theories of management, with a focus on practical application. It covers a wide range of topics, from planning and organizing to leading and controlling, and is written in a clear and accessible style.
This textbook provides a comprehensive overview of the theories and practices of leadership and management, with a focus on the latest research and best practices. It covers a wide range of topics, from the nature of leadership to the challenges of managing in a globalized world, and is written in a clear and engaging style.
Provides a practical guide to emotional intelligence for managers, with a focus on how to develop the skills necessary to build strong relationships, motivate employees, and manage conflict. It is written in a clear and accessible style and is based on the latest research on emotional intelligence.
Provides a practical guide to personal and professional effectiveness, with a focus on the seven habits that highly effective people share. It is written in a clear and engaging style and has been translated into more than 40 languages.
Save
Provides a new understanding of what motivates people, with a focus on the three elements that drive intrinsic motivation: autonomy, mastery, and purpose. It is written in a clear and engaging style and is based on the latest research on motivation.
Provides a practical guide to teamwork and collaboration for managers, with a focus on how to create and manage high-performing teams. It is written in a clear and accessible style and is based on the latest research on teamwork and collaboration.
Provides a practical guide to communication for managers, with a focus on how to communicate effectively in a variety of situations. It is written in a clear and accessible style and is based on the latest research on communication.
Save
Provides a practical guide to managing change for managers, with a focus on how to plan, implement, and sustain change in a variety of organizations. It is written in a clear and accessible style and is based on the latest research on change management.
Save
Provides a practical guide to cross-cultural management for managers, with a focus on how to manage effectively in a variety of cultural contexts. It is written in a clear and accessible style and is based on the latest research on cross-cultural management.
Provides a comprehensive overview of the international business environment, with a focus on the challenges and opportunities that businesses face when operating in a global marketplace. It is written in a clear and accessible style and is based on the latest research on international business.
Provides a comprehensive overview of international marketing, with a focus on the key concepts and strategies that businesses need to succeed in a global marketplace. It is written in a clear and accessible style and is based on the latest research on international marketing.
For more information about how these books relate to this course, visit:
OpenCourser.com/course/zxamyy/management
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Effort
4 weeks of study, 5 hours per week
Via
Coursera
Institution
University of London
Instructor
David James
Language
English
Transcripts
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Português
Deutsch
Italiano
中文
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فارسی
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tiếng Việt
پښتو
آذربایجان دیلی
This course belongs to a
collection
called
International Business Essentials. It's comprised of six courses:
- Professional Skills for International Business
- International Business Environment
- Quantitative Foundations for International Business
- International Business Capstone
- Statistics for International Business
- Management Skills for International Business (viewing)
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