Management Skills for International Business from Coursera

This course focuses on a range of management techniques. You’ll discover the main skills and competencies of effective leaders, and how to distinguish between management and leadership. The course will cover team dynamics, how to build effective relationships, key motivation theories, and how to use communication to best effect.

This course forms part of a specialisation from the University of London designed to help you develop and build the essential business, academic, and cultural skills necessary to succeed in international business, or in further study.

If completed successfully, your certificate from this specialisation can also be used as part of the application process for the University of London Global MBA programme, particularly for early career applicants. If you would like more information about the Global MBA, please visit https://mba.london.ac.uk/.

This course is endorsed by CMI

What's inside

Syllabus

How to Measure a Manager's Level of Effectiveness

This week we will be looking to explore the following key areas;
* the key aspects of management, both in theory and reality
* the similarities and differences between leadership and management
* how the stakeholder added value of a manager’s contribution can be measured
* the essential requirement for a manager to embrace and successfully manage change

At the end of this week, learners will be;
(1) able to understand and apply the key attributes of a manager
(2) aware of the possible differences between a leader and a manager
(3) able to measure levels of a manager’s performance and organisational added value
(4) familiar with the key stages of effective change management

How to Achieve Optimum Team Delivery

By the end of week two, learners will be able to understand and explain the main features and roles of a team, have an understanding of how to resource and develop a team, and how to achieve and measure optimum team delivery. At the end of the week, learners will be given a peer review assessment, where they will be asked to reflect on a scenario and share their answers to the set questions.

How a Manager Can Motivate Their Team

Week three introduces learners to a range of conceptual motivation frameworks. Learners will gain an understanding of the reasons employees come to work, the ways in which a manager can motivate their team, individually and collectively. By the end of the week, learners will be able to understand and apply motivational theories to the workplace, and have a good understanding of a range of techniques to motivate employees.

Managing Change

This week we will be looking to explore the following key area:

*a range of techniques when communicating in the workplace
*selecting the most appropriate delivery channel
*the differences and similarities between verbal/non-verbal communication
*the need to understand and manage the grapevine

At the end of this week the key learning objectives will be:

(1)to have an awareness of several approaches to effective communication in the workplace
(2)to understand and apply the key criteria when selecting the best available delivery channel
(3)to have have an understanding of the importance and key aspects of verbal and non-verbal communication
(4)to have an awareness of the inevitable existence of the grapevine and how it’s impact can be managed

Good to know

Know what's good

, what to watch for

, and possible dealbreakers

Explores management techniques used in business and in academic settings

Highlights key differences between leadership and management styles

Provides insights into motivational techniques for effective team management

Taught by an experienced leader and management instructor, David James

Suitable for career advancement or further academic pursuits related to business

Reviews summary

Internationally focused management learning

Students say that Management Skills for International Business is a good course that provides practical and useful knowledge. It is an engaging course with real-world examples and interviews with industry experts. Other key features include discussions of key management skills for international business, case studies, peer-graded assignments, and a certificate upon completion. Most students found the coursework to be helpful and informative and agreed that it can be applied in the workplace.

In-depth examination of management skills for international business.

"Being able to communicate clearly, coordinate and motivate staff, as well as plan tasks effectively are vital skills that all managers need."

"Management skills are important because they can help your company run like a well-oiled machine, as well as help your own career flourish."

Insights and knowledge from experienced leaders and managers.

"One of the main reason being there are interviews with experienced leaders from various industry and it specifically explains how they have led their organization."

"Great MOOC! In my opinion this MOOC is very interesting and useful. I liker peer-graded assignment about Steve Jobs and Sir Alex Ferguson."

Engaging and applicable assignments with real-world examples.

"Good practical content, especially the second and fouth week assignments which test one's understanding and principle application skills."

"This is a very helpful course which provides you with many realistic and practical skills you do need to learn and master in the workplace."

Real-world examples, interviews, case studies, and insights from experts.

"The course was really interesting and informative with lots of interviews and case studies."

"We would comprehensively explore some astonishing vast views on theoretical and practical key management skills in particular organisational scenarios."

Mixed opinions on peer review, with some finding it challenging.

"The peer review is quite difficult to pass :)"

"if you can conduct writing assessments like structure of quiz it will better than than the peers grade assessments."

Mixed opinions on program length, with some finding it too long.

"However, IMHO , for a MOOC the course is way too too lengthy and long-winded and therefore despite the interesting content it unfortunaltely gets boring sometimes..."

"the course has informative content. However I find that there are too many interviews and it is too long winded."

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Management Skills for International Business with these activities:

Connect with a Management Professional

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Seek guidance and insights from an experienced professional.

Browse courses on Mentorship

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Identify a management professional who you admire.
Reach out to them and request a meeting.
Prepare for the meeting by researching the person's work.

Join a Study Group

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Collaborate with classmates to enhance your learning journey.

Browse courses on Teamwork

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Find a group of classmates to study with.
Meet regularly to discuss course material and work on assignments together.
Support each other and learn from each other's experiences.

Perfecting Skills

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Get your mind back into the game.

Browse courses on Team Management

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Take notes or study old materials from previous courses.
Think back to previous skills and processes learned.
Read up on related topics or research case studies.
Polish up your interviewing skills.

Five other activities

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Read The Effective Manager by Peter Drucker

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Gain insights from an expert in the field.

View Hbr's 10 Must Reads for New Managers Collection on Amazon

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Read the book and take notes.
Summarize the key points of the book.
Apply the concepts from the book to your own work.

Team Management Scenarios

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A repetitive exercise that will solidify your leadership knowledge.

Browse courses on Team Dynamics

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Participate in a team-building activity.
Take a practice team management test.
Engage in role-playing exercises with a partner.

Attend a Management Conference

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Connect with professionals in the field.

Browse courses on Leadership Development

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Research upcoming management conferences.
Register for a conference and attend the sessions that interest you most.
Network with other attendees and learn from their experiences.

Create a Workshop on Effective Communication

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Showcase your communication skills and benefit others.

Browse courses on Effective Communication

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Develop a presentation on effective communication techniques.
Deliver the workshop to a group of colleagues or friends.
Get feedback on your presentation and make improvements.

Develop a Change Management Plan

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Put your knowledge into practice and create a valuable resource.

Browse courses on Change Management

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Identify a change that needs to be made in your organization.
Develop a plan for managing the change.
Implement the plan and track its progress.

Career center

Learners who complete Management Skills for International Business will develop knowledge and skills that may be useful to these careers:

Manager

Managers oversee and direct the activities of an organization or department. The Management Skills for International Business course can help you develop the skills needed to be an effective manager. The course covers topics such as team dynamics, motivation theories, and communication, which are all essential skills for managers. Additionally, the course is endorsed by CMI, which is a leading professional body for management and leadership, so taking this course can help you build credibility and demonstrate your commitment to the profession.

See salaries and explore the career path for Manager

Consultant

Consultants advise organizations and provide expertise in a specific area such as management or business. Taking the Management Skills for International Business course can help you develop the skills needed to be a successful consultant. The course covers topics such as team dynamics, motivation theories, and communication, which are all essential skills for consultants. Additionally, the course is endorsed by CMI, which is a leading professional body for management and leadership, so taking this course can help you build credibility and demonstrate your commitment to the profession.

See salaries and explore the career path for Consultant

Project Manager

Project managers plan and execute projects. The Management Skills for International Business course can help you develop the skills needed to be a successful project manager. The course covers topics such as team dynamics, motivation theories, and communication, which are all essential skills for project managers. Additionally, the course is endorsed by CMI, which is a leading professional body for management and leadership, so taking this course can help you build credibility and demonstrate your commitment to the profession.

See salaries and explore the career path for Project Manager

Sales Manager

Sales managers oversee the sales department of an organization. The Management Skills for International Business course can help you develop the skills needed to be a successful sales manager. The course covers topics such as team dynamics, motivation theories, and communication, which are all essential skills for sales managers. Additionally, the course is endorsed by CMI, which is a leading professional body for management and leadership, so taking this course can help you build credibility and demonstrate your commitment to the profession.

See salaries and explore the career path for Sales Manager

Business Analyst

Business analysts analyze business processes and make recommendations for improvement. The Management Skills for International Business course can help you develop the skills needed to be a successful business analyst. The course covers topics such as team dynamics, motivation theories, and communication, which are all essential skills for business analysts. Additionally, the course is endorsed by CMI, which is a leading professional body for management and leadership, so taking this course can help you build credibility and demonstrate your commitment to the profession.

See salaries and explore the career path for Business Analyst

Operations Manager

Operations managers oversee the day-to-day operations of an organization. The Management Skills for International Business course can help you develop the skills needed to be a successful operations manager. The course covers topics such as team dynamics, motivation theories, and communication, which are all essential skills for operations managers. Additionally, the course is endorsed by CMI, which is a leading professional body for management and leadership, so taking this course can help you build credibility and demonstrate your commitment to the profession.

See salaries and explore the career path for Operations Manager

Training and Development Manager

Training and development managers oversee the training and development programs for an organization. The Management Skills for International Business course can help you develop the skills needed to be a successful training and development manager. The course covers topics such as team dynamics, motivation theories, and communication, which are all essential skills for training and development managers. Additionally, the course is endorsed by CMI, which is a leading professional body for management and leadership, so taking this course can help you build credibility and demonstrate your commitment to the profession.

See salaries and explore the career path for Training and Development Manager

Human Resources Manager

Human resources managers oversee the human resources department of an organization. The Management Skills for International Business course can help you develop the skills needed to be a successful human resources manager. The course covers topics such as team dynamics, motivation theories, and communication, which are all essential skills for human resources managers. Additionally, the course is endorsed by CMI, which is a leading professional body for management and leadership, so taking this course can help you build credibility and demonstrate your commitment to the profession.

See salaries and explore the career path for Human Resources Manager

Account Manager

Account managers oversee the relationship between an organization and its customers. The Management Skills for International Business course can help you develop the skills needed to be a successful account manager. The course covers topics such as team dynamics, motivation theories, and communication, which are all essential skills for account managers. Additionally, the course is endorsed by CMI, which is a leading professional body for management and leadership, so taking this course can help you build credibility and demonstrate your commitment to the profession.

See salaries and explore the career path for Account Manager

Customer Service Manager

Customer service managers oversee the customer service department of an organization. The Management Skills for International Business course can help you develop the skills needed to be a successful customer service manager. The course covers topics such as team dynamics, motivation theories, and communication, which are all essential skills for customer service managers. Additionally, the course is endorsed by CMI, which is a leading professional body for management and leadership, so taking this course can help you build credibility and demonstrate your commitment to the profession.

See salaries and explore the career path for Customer Service Manager

Marketing Manager

Marketing managers oversee the marketing department of an organization. The Management Skills for International Business course can help you develop the skills needed to be a successful marketing manager. The course covers topics such as team dynamics, motivation theories, and communication, which are all essential skills for marketing managers. Additionally, the course is endorsed by CMI, which is a leading professional body for management and leadership, so taking this course can help you build credibility and demonstrate your commitment to the profession.

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Event Manager

Event managers plan and execute events. The Management Skills for International Business course can help you develop the skills needed to be a successful event manager. The course covers topics such as team dynamics, motivation theories, and communication, which are all essential skills for event managers. Additionally, the course is endorsed by CMI, which is a leading professional body for management and leadership, so taking this course can help you build credibility and demonstrate your commitment to the profession.

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Entrepreneur

Entrepreneurs start and run their own businesses. The Management Skills for International Business course can help you develop the skills needed to be a successful entrepreneur. The course covers topics such as team dynamics, motivation theories, and communication, which are all essential skills for entrepreneurs. Additionally, the course is endorsed by CMI, which is a leading professional body for management and leadership, so taking this course can help you build credibility and demonstrate your commitment to the profession.

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Teacher

Teachers instruct and educate students. The Management Skills for International Business course can help you develop the skills needed to be a successful teacher. The course covers topics such as team dynamics, motivation theories, and communication, which are all essential skills for teachers. Additionally, the course is endorsed by CMI, which is a leading professional body for management and leadership, so taking this course can help you build credibility and demonstrate your commitment to the profession.

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Nonprofit Manager

Nonprofit managers oversee the operations of nonprofit organizations. The Management Skills for International Business course can help you develop the skills needed to be a successful nonprofit manager. The course covers topics such as team dynamics, motivation theories, and communication, which are all essential skills for nonprofit managers. Additionally, the course is endorsed by CMI, which is a leading professional body for management and leadership, so taking this course can help you build credibility and demonstrate your commitment to the profession.

See salaries and explore the career path for Nonprofit Manager