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7 Quality Tools for Quality Management and Improvements.

Suhas Dakhole

Welcome to the Complete Crash Course on 7 Basic Quality Tools. The course was designed to equip you with the tools and Techniques that are used to solve 90% of quality management related issues within an organization irrespective of the Industry.

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Welcome to the Complete Crash Course on 7 Basic Quality Tools. The course was designed to equip you with the tools and Techniques that are used to solve 90% of quality management related issues within an organization irrespective of the Industry.

The course is easy to follow and equipped with examples which are easy to follow, At the end of every topic the Practical Application and Implementation is demonstrated using MS Excel.

Being a Quality Professional for 15 years I have practically used and applied these tools in multiple Quality Projects thereby resulting in Millions of dollars as cost saving or Revenue Enhancement.

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What's inside

Learning objectives

  • Define and understand the functions of the seven basic tools in business and quality field
  • Help to identify and prioritize problems quickly and more effectively
  • Assist with the decision making process
  • Provide a way of extracting information from data collected.
  • Provide a vehicle for communicating problems and resolutions through-out the business
  • Drive a culture of continuous improvement in your organization at all levels.

Syllabus

Introduction
Introduction to the Course
Basics of Statistics
Measures of Central Tendency
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Measures of Variation
Sampling Using MS Excel
Measures of Central Tendency Using Excel
History of 7 QC Tools
The 7 Quality Tools
Flowchart
Flowchart Using MS Excel
Checksheet
Cause and Effect Diagram
Cause and Effect Diagram Using MS Excel
Histogram
Histogram Using MS Excel
Scatter Diagram
Scatter Diagram Using MS Excel
Pareto Chart
Pareto Chart Using MS Excel
Control Chart
Control Chart Using MS Excel - XBar Chart
Control Chart Using MS Excel - RBar Chart
Congratulations

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Teaches the basics of statistics, measures of central tendency and variance, and sampling, which are highly relevant to modern business environments
Uses MS Excel to demonstrate the practical application and implementation of the 7 basic quality tools, making the course highly accessible
Covers a comprehensive range of 7 basic quality tools, including flowchart, checksheet, cause and effect diagram, histogram, scatter diagram, Pareto chart, and control chart, which are foundational to quality management
Provides a hands-on approach to quality management, empowering learners to apply the tools and techniques directly in their work
Taught by an experienced quality professional with 15 years of practical experience, ensuring the course content is up-to-date and industry-relevant

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in 7 Quality Tools for Quality Management and Improvements. with these activities:
Understand Measures of Central Tendency
Review measures of central tendency to build upon existing knowledge and facilitate deeper learning of the course concepts.
Show steps
  • Analyze the concept of mean, median, and mode.
  • Study different types of data distributions.
  • Practice calculating measures of central tendency using real-world examples.
Review Sampling Techniques
Refresh knowledge on sampling techniques to prepare for the course content on data collection and analysis.
Browse courses on Sampling Techniques
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  • Recall different types of sampling methods.
  • Review the principles of probability sampling.
  • Analyze the advantages and disadvantages of various sampling techniques.
Practice Quality Control Tools
Review and apply the 7 Basic Quality Tools in practical scenarios to reinforce your understanding of their functions and capabilities.
Show steps
  • Review the functions and applications of each tool.
  • Identify real-world quality improvement problems.
  • Apply the appropriate tool to analyze and solve the problems.
  • Evaluate the effectiveness of the solutions.
Six other activities
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Show all nine activities
Identify and Apply Quality Tools
Practice identifying and applying the seven basic quality tools to solve real-world quality management problems.
Show steps
  • Study the different quality tools and their applications.
  • Analyze case studies and identify the appropriate quality tool to use.
  • Apply the selected quality tool to solve the problem.
Follow Tutorials on Quality Control Techniques
Seek out online tutorials or workshops that provide step-by-step guidance on implementing quality control techniques, enhancing your understanding of their practical application.
Show steps
  • Identify reputable sources for tutorials on quality control techniques.
  • Choose tutorials that align with your learning objectives.
  • Follow the instructions and complete the exercises provided in the tutorials.
  • Apply the techniques learned to practical situations.
Attend Quality Management Industry Events
Network with professionals, learn about industry trends, and gain insights into real-world applications of quality management principles.
Browse courses on Quality Management
Show steps
  • Identify relevant industry events.
  • Attend events and participate in discussions.
  • Connect with quality management professionals.
Learn Advanced Techniques for Cause and Effect Diagrams
Seek out tutorials to refine and enhance techniques in constructing and analyzing Cause and Effect diagrams for problem-solving.
Browse courses on Cause and Effect Diagram
Show steps
  • Explore tutorials on advanced Cause and Effect diagram techniques.
  • Study real-world examples of effective Cause and Effect diagrams.
  • Apply the learned techniques to analyze complex quality issues.
Mentor Students in Quality Management
Share your knowledge and experience by mentoring students interested in quality management, reinforcing your understanding of the concepts and solidifying your mastery of the subject matter.
Browse courses on Mentoring
Show steps
  • Identify opportunities to mentor students in quality management.
  • Develop a plan for guiding and supporting the students.
  • Provide guidance and feedback on students' work.
  • Share real-world experiences and case studies.
Conduct a Quality Improvement Project
Apply the learned concepts and techniques to conduct a real-world quality improvement project, demonstrating practical implementation.
Browse courses on Quality Improvement
Show steps
  • Identify a quality issue or problem.
  • Gather data and analyze the current situation.
  • Develop and implement a quality improvement plan.
  • Monitor and evaluate the results of the project.

Career center

Learners who complete 7 Quality Tools for Quality Management and Improvements. will develop knowledge and skills that may be useful to these careers:
Quality Control Manager
A Quality Control Manager is responsible for developing and implementing quality control systems and procedures. They work to ensure that products and services meet the highest standards of quality. This course can help you to develop the skills and knowledge necessary to be a successful Quality Control Manager. You will learn how to use the seven basic quality tools to identify and resolve problems, develop and implement quality control systems, and ensure that products and services meet the highest standards of quality.
Quality Analyst
A Quality Analyst works to identify and resolve errors and other problems that occur during the development of a product or service. They use a variety of tools and techniques to analyze data and identify areas for improvement. This course can help you to develop the skills and knowledge necessary to be a successful Quality Analyst. You will learn how to use the seven basic quality tools to solve problems, identify and prioritize issues, and make informed decisions.
Quality Engineer
A Quality Engineer is responsible for designing and implementing quality control systems and procedures. They work to improve the quality of products and services by identifying and resolving problems. This course can help you to develop the skills and knowledge necessary to be a successful Quality Engineer. You will learn how to use the seven basic quality tools to identify and resolve problems, design and implement quality control systems, and improve the quality of products and services.
Manufacturing Engineer
A Manufacturing Engineer is responsible for designing and implementing manufacturing processes. They work to improve the efficiency and quality of manufacturing processes. This course can help you to develop the skills and knowledge necessary to be a successful Manufacturing Engineer. You will learn how to use the seven basic quality tools to identify and resolve problems, design and implement manufacturing processes, and improve the efficiency and quality of manufacturing processes.
Reliability Engineer
A Reliability Engineer is responsible for designing and implementing systems and products that are highly reliable. They work to identify and resolve problems that can lead to failures. This course can help you to develop the skills and knowledge necessary to be a successful Reliability Engineer. You will learn how to use the seven basic quality tools to identify and resolve problems, design and implement reliable systems and products, and improve the reliability of systems and products.
Data Analyst
A Data Analyst is responsible for collecting, analyzing, and interpreting data. They use data to identify trends, patterns, and insights that can be used to make informed decisions. This course can help you to develop the skills and knowledge necessary to be a successful Data Analyst. You will learn how to use the seven basic quality tools to collect, analyze, and interpret data, identify trends, patterns, and insights, and make informed decisions.
Operations Manager
An Operations Manager is responsible for planning, organizing, and directing the operations of an organization. They work to improve the efficiency and effectiveness of operations. This course can help you to develop the skills and knowledge necessary to be a successful Operations Manager. You will learn how to use the seven basic quality tools to identify and resolve problems, plan, organize, and direct operations, and improve the efficiency and effectiveness of operations.
Project Manager
A Project Manager is responsible for planning, organizing, and directing the execution of projects. They work to ensure that projects are completed on time, within budget, and to the required quality standards. This course can help you to develop the skills and knowledge necessary to be a successful Project Manager. You will learn how to use the seven basic quality tools to identify and resolve problems, plan, organize, and direct projects, and ensure that projects are completed on time, within budget, and to the required quality standards.
Business Analyst
A Business Analyst is responsible for gathering, analyzing, and interpreting data to identify opportunities for improvement. They work with businesses to develop and implement solutions that can improve efficiency, effectiveness, and profitability. This course can help you to develop the skills and knowledge necessary to be a successful Business Analyst. You will learn how to use the seven basic quality tools to gather, analyze, and interpret data, identify opportunities for improvement, and develop and implement solutions that can improve efficiency, effectiveness, and profitability.
Quality Assurance Manager
A Quality Assurance Manager is responsible for developing and implementing quality assurance systems and procedures. They work to ensure that products and services meet the highest standards of quality. This course can help you to develop the skills and knowledge necessary to be a successful Quality Assurance Manager. You will learn how to use the seven basic quality tools to identify and resolve problems, develop and implement quality assurance systems and procedures, and ensure that products and services meet the highest standards of quality.
Industrial Engineer
An Industrial Engineer is responsible for designing and implementing systems and processes to improve the efficiency and effectiveness of organizations. They work to identify and resolve problems, improve productivity, and reduce costs. This course can help you to develop the skills and knowledge necessary to be a successful Industrial Engineer. You will learn how to use the seven basic quality tools to identify and resolve problems, design and implement systems and processes, and improve the efficiency and effectiveness of organizations.
Six Sigma Black Belt
A Six Sigma Black Belt is a highly trained expert in quality management. They work to identify and resolve problems, improve processes, and reduce costs. This course can help you to develop the skills and knowledge necessary to be a successful Six Sigma Black Belt. You will learn how to use the seven basic quality tools to identify and resolve problems, improve processes, and reduce costs.
Quality Inspector
A Quality Inspector is responsible for inspecting products and services to ensure that they meet the required quality standards. They work to identify and resolve problems, and to ensure that products and services are safe and reliable. This course can help you to develop the skills and knowledge necessary to be a successful Quality Inspector. You will learn how to use the seven basic quality tools to identify and resolve problems, inspect products and services, and ensure that they meet the required quality standards.
Technical Writer
A Technical Writer is responsible for writing and editing technical documents, such as manuals, reports, and presentations. They work to ensure that technical information is clear, concise, and accurate. This course may be helpful to you if you are interested in a career as a Technical Writer. You will learn how to use the seven basic quality tools to identify and resolve problems, write and edit technical documents, and ensure that technical information is clear, concise, and accurate.
Customer Service Representative
A Customer Service Representative is responsible for providing support to customers. They work to resolve problems, answer questions, and ensure that customers are satisfied. This course may be helpful to you if you are interested in a career as a Customer Service Representative. You will learn how to use the seven basic quality tools to identify and resolve problems, provide support to customers, and ensure that customers are satisfied.

Reading list

We've selected eight books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in 7 Quality Tools for Quality Management and Improvements..
This textbook covers the 7 QC Tools and other statistical quality control methodologies. Particularly valuable for learners seeking a more in-depth understanding of the tools.
This handbook provides a comprehensive overview of quality management, including coverage of the 7 QC Tools. Particularly useful for learners preparing for the Certified Manager of Quality/Operational Excellence certification.
This textbook provides a practical guide to quality management tools and techniques, including the 7 QC Tools. Suitable for learners with some prior knowledge of quality management.
Provides practical guidance on using the 7 QC Tools for quality improvement. Particularly valuable for learners looking to apply the tools in real-world scenarios.
While not specifically devoted to the 7 QC Tools, this handbook is considered a foundational reference in the field of quality management. Provides valuable insights into the broader context of quality management.
While not specifically devoted to the 7 QC Tools, this book provides insights into the Toyota Production System, which uses the 7 QC Tools as part of its continuous improvement process.
While not specifically focused on the 7 QC Tools, this book valuable resource for learners in the food industry seeking to apply statistical methods for quality control.

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