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Implementing and Managing Slack

Doru Catana

This course will teach you the A-Z of Slack management. Become the ultimate Slack admin by learning about setting up workspaces, understanding user dynamics, integrating vital apps, and ensuring streamlined communication and top-notch security.

In a world where remote work and digital communication are the norm, choosing the right communication platform and using it efficiently is critical. In this course, Implementing and Managing Slack, you’ll learn to set up and manage Slack for optimal communication flow. First, you’ll explore the nuances of channel and user group management. Next, you’ll discover the steps to master the user lifecycle, from authentication to deactivation. Finally, you’ll learn how to integrate various apps to enhance functionality while ensuring security. When you’re finished with this course, you’ll have the skills and knowledge of Slack needed to foster effective and secure team interactions.

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What's inside

Syllabus

Course Overview

Orientation

Slack Essentials and Setup

Workspace Management

Channel and User Group Management

User Management

App Integration and Management

Streamlining Communication

Slack Security

The Slack Admin Guidebook

Moving Forward

Good to know

Know what's good

, what to watch for

, and possible dealbreakers

Provides a comprehensive overview of Slack management, covering key aspects such as workspace setup, user management, app integration, and security

Taught by experienced instructors, Doru Catana, who are recognized for their expertise in the field of Slack management

Prepares learners to become proficient Slack administrators, enabling them to streamline communication and enhance team efficiency

Covers both the fundamentals of Slack management and advanced techniques, making it suitable for learners of varying experience levels

Provides hands-on experience through practical exercises, enabling learners to apply their knowledge and skills immediately

May require learners to have some prior familiarity with Slack or similar collaboration platforms, as it is not explicitly designed for absolute beginners

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Career center

Learners who complete Implementing and Managing Slack will develop knowledge and skills that may be useful to these careers:

Communication Manager

Communication Managers play a critical role in organizations, ensuring the smooth flow of information both internally and externally. This course, Implementing and Managing Slack, provides a solid foundation for those aspiring to or currently working in this field. By understanding how to set up and manage Slack effectively, Communication Managers can streamline communication, enhance collaboration, and foster a more productive and engaged workforce.

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Project Manager

Project Managers are responsible for planning, executing, and closing projects successfully. This course can be particularly valuable for Project Managers who use or plan to use Slack as a collaboration tool. By mastering Slack management, Project Managers can effectively coordinate team members, track project progress, and ensure timely delivery.

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Digital Marketing Manager

Digital Marketing Managers are responsible for developing and executing digital marketing campaigns across various channels. Slack is an essential tool for team collaboration and project management in digital marketing. This course provides Digital Marketing Managers with the skills to leverage Slack effectively, enabling them to streamline workflows, improve communication, and drive successful marketing initiatives.

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Virtual Event Planner

Virtual Event Planners are responsible for planning and executing virtual events, such as webinars, conferences, and workshops. This course can be highly beneficial for Virtual Event Planners as it provides the knowledge and skills to use Slack effectively for team collaboration, attendee management, and event promotion.

See salaries and explore the career path for Virtual Event Planner

Remote Team Manager

Remote Team Managers are responsible for leading and managing teams that work remotely. Slack is an essential tool for communication and collaboration in remote work environments. This course provides Remote Team Managers with the skills to use Slack effectively, enabling them to foster team cohesion, ensure effective communication, and drive productivity.

See salaries and explore the career path for Remote Team Manager

Knowledge Manager

Knowledge Managers are responsible for creating, managing, and sharing knowledge within an organization. Slack is a valuable tool for knowledge sharing and collaboration. This course provides Knowledge Managers with the skills to leverage Slack effectively, enabling them to build and maintain a robust knowledge base, facilitate knowledge transfer, and drive organizational learning.

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Community Manager

Community Managers are responsible for building and managing online communities. Slack is a popular platform for community engagement and collaboration. This course can be beneficial for Community Managers as it provides the skills to use Slack effectively, enabling them to engage with community members, foster a sense of belonging, and drive community growth.

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Technical Writer

Technical Writers are responsible for creating and maintaining technical documentation, such as user manuals, white papers, and knowledge base articles. Slack can be a valuable tool for collaboration and knowledge sharing among technical writers. This course provides Technical Writers with the skills to use Slack effectively, enabling them to streamline their workflow, improve communication, and produce high-quality documentation.

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Customer Success Manager

Customer Success Managers are responsible for ensuring customer satisfaction and retention. Slack is a valuable tool for communication and collaboration between Customer Success Managers and their customers. This course provides Customer Success Managers with the skills to use Slack effectively, enabling them to build strong customer relationships, resolve issues promptly, and drive customer loyalty.

See salaries and explore the career path for Customer Success Manager

Social Media Manager

Social Media Managers are responsible for developing and executing social media campaigns. Slack is an essential tool for team collaboration and content sharing in social media marketing. This course provides Social Media Managers with the skills to use Slack effectively, enabling them to streamline workflows, improve communication, and drive successful social media initiatives.

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Business Analyst

Business Analysts are responsible for analyzing business processes and identifying areas for improvement. Slack can be a valuable tool for collaboration and knowledge sharing among Business Analysts. This course may be helpful for Business Analysts as it provides the skills to use Slack effectively, enabling them to gather requirements, document processes, and develop solutions that meet the needs of the business.

See salaries and explore the career path for Business Analyst

Software Engineer

Software Engineers are responsible for designing, developing, and maintaining software applications. Slack is a popular tool for team collaboration and project management in software development. This course may be helpful for Software Engineers as it provides the skills to use Slack effectively, enabling them to streamline workflows, improve communication, and deliver high-quality software products.

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Data Analyst

Data Analysts are responsible for collecting, analyzing, and interpreting data to identify trends and patterns. Slack can be a valuable tool for collaboration and knowledge sharing among Data Analysts. This course may be helpful for Data Analysts as it provides the skills to use Slack effectively, enabling them to share data insights, collaborate on projects, and make data-driven decisions.

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Administrative Assistant

Administrative Assistants are responsible for providing administrative and clerical support to executives and managers. Slack can be a valuable tool for communication and collaboration between Administrative Assistants and their superiors. This course may be helpful for Administrative Assistants as it provides the skills to use Slack effectively, enabling them to manage schedules, arrange travel, and support their superiors efficiently.

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IT Support Specialist

IT Support Specialists are responsible for providing technical support to users within an organization. Slack can be a valuable tool for communication and collaboration between IT Support Specialists and their users. This course may be helpful for IT Support Specialists as it provides the skills to use Slack effectively, enabling them to resolve technical issues, provide support remotely, and improve user satisfaction.

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Reading list

We've selected ten books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Implementing and Managing Slack.

Fundraising For Dummies

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This beginner-friendly book that will teach you how to use Slack effectively. It covers everything from setting up your workspace to managing your channels and users.

Fundraising For Dummies 3e

Paperback

Fundraising For Dummies? (For Dummies (Lifestyles...

Paperback

$$$

The Social Design Reader

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Guide to using Slack for business. It covers topics such as setting up a workspace, managing users, and using integrations. It's a valuable resource for anyone who wants to use Slack to improve communication and collaboration in their business.

Implementing and Managing Slack

What's inside

Syllabus

Good to know

Save this course

Activities

Career center

Reading list

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