Manage Team Performance from edX

Take your people management skills to the next level

No organisation can thrive unless its individuals are thriving too. On this four-week course from the University of Adelaide, you’ll learn how to draw connections between individual, team, and organisational performance, and unlock tangible strategies for optimising all three.

From SMART goals and coaching techniques to methods for measuring success, you’ll gain the tools you need to create a culture of high performance.

Explore the role of goal setting as a performance management strategy

Setting goals and expectations is a crucial part of people management. But only goals that are clearly defined and achievable will be conducive to team performance.

You’ll learn how to apply the SMART framework to devise, set, and evaluate goals for your team.

Boost your soft skills by learning how to provide constructive feedback and coaching

Providing constructive feedback and coaching helps to ensure goals are met.

You’ll master effective techniques for rewarding achievement and sensitively addressing issues in your team’s performance.

Discover evidence-based methods for monitoring and improving performance

In the final week of the course, you’ll reflect on how team performance can be measured, monitored, and uplifted. Focusing on evidence-based evaluation methods, you’ll learn how to identify areas for improvement, while celebrating your employees’ successes.

By the end of the course, you’ll have the skills and strategies you need to lead a confident, motivated, and high-performing team.

This course is designed for new and emerging managers or team leaders working in any industry. It may also interest more experienced managers looking to upskill or update their approach to management.

What's inside

Learning objectives

Identify the link between organisational performance and individual performance.
Evaluate the quality and effectiveness of objectives aligned to organisational goals.
Describe principles for giving meaningful feedback and coaching to employees.

Identify appropriate strategies for measuring success and handling improvements.
By the end of the course, you‘ll be able to...

Identify the link between organisational performance and individual performance.
Evaluate the quality and effectiveness of objectives aligned to organisational goals.
Describe principles for giving meaningful feedback and coaching to employees.
Identify appropriate strategies for measuring success and handling improvements.
By the end of the course, you‘ll be able to...

Syllabus

Week 1: Line of Sight

Why should we measure performance?- We will discover the importance of measuring and acting on team performance.

Connecting team goals to organisational goals - We will understand the link between team and larger organisation goals.

Connecting individual goals to team goals - We will discover how individual team member goals impact the overall goals.

Week 2: SMART Goals

What are SMART goals and why are they effective? - We'll discover SMART-goal setting and why it works.

Constructing SMART goals - Let's look at how to construct a SMART goal.

Progress with SMART goals - We’ll consider the link between the goals and organisations and also how to move forward with our goals.

Week 3: Feedback and Coaching

The role of feedback and coaching in performance management and improvement - Understand the role of feedback and coaching in managing teams.

Principles of good feedback - We'll discover the importance of giving good feedback and some techniques to do so.

Coaching techniques and when to use them - Learn how and when to use coaching techniques with your team members.

Week 4: Performance Measurement and Improvement

Evidence-based methods for measuring performance - Discover the importance of having clear metrics for measuring team performance.

Recognising and celebrating success - How to recognise and celebrate team wins.

Identifying areas for improvement in performance - Identify and isolate specific areas of improvement in team performance.

Strategies for uplifting performance - We'll discover strategies to improve the performance of our team where we've identified areas of improvement.

Good to know

Know what's good

, what to watch for

, and possible dealbreakers

Targets mid and senior-level professionals with responsibility for leading teams

Provides practical strategies for improving individual and team performance in an organizational context

Covers essential topics such as goal setting, feedback, coaching and performance measurement

Instructors have expertise and experience in the field of people management

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Manage Team Performance with these activities:

Compile resources on performance management

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Expand your knowledge base by gathering and organizing relevant resources, tools, and case studies on performance management.

Browse courses on Performance Management

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Conduct research to identify reputable sources on performance management.
Create a repository or collection to organize the gathered resources.

Review performance management concepts

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Establish a strong foundation in performance management principles to enhance your understanding of the course materials.

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Revisit key concepts from previous courses or readings on performance management.
Explore online resources or articles to refresh your knowledge on the topic.

Develop SMART goals for your team

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Reinforce your understanding of SMART goal setting by creating specific, measurable, achievable, relevant, and time-bound goals for your team.

Browse courses on SMART Goals

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Identify specific areas where you want to improve team performance.
Break down each goal into smaller, manageable steps.
Establish clear metrics to measure progress towards each goal.
Review and evaluate the effectiveness of the goals regularly.

Four other activities

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Practice giving effective feedback

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Enhance your ability to provide constructive feedback by practicing different techniques and scenarios.

Browse courses on Feedback

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Identify common areas where feedback is needed on your team.
Prepare specific examples of both positive and constructive feedback.
Role-play giving feedback to a colleague or friend.

Explore best practices for measuring team performance

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Supplement your knowledge of performance measurement strategies by exploring industry best practices and case studies.

Browse courses on Performance Measurement

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Identify industry leaders or organizations known for their effective performance measurement systems.
Review their methodologies, tools, and approaches to performance measurement.
Consider how you can adapt these best practices to your own team or organization.

Implement performance improvement strategies

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Apply your learnings by implementing specific strategies to improve performance within your team.

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Identify areas for improvement based on your team's performance evaluation.
Develop and implement a comprehensive plan to address the identified areas.
Monitor progress regularly and make adjustments as needed.
Evaluate the effectiveness of the implemented strategies.

Volunteer as a mentor or coach

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Enhance your understanding of performance management by sharing your knowledge and skills with others as a mentor or coach.

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Identify organizations or individuals who could benefit from your expertise.
Reach out and offer your services as a volunteer mentor or coach.
Provide guidance, support, and feedback to individuals seeking to improve their performance.

Career center

Learners who complete Manage Team Performance will develop knowledge and skills that may be useful to these careers:

Manager

As a Manager, you will oversee and provide direction to a team of employees. Developing people management skills like those taught in Manage Team Performance can help you maximize your ability to foster a high-performing team. You can learn about setting clear goals and objectives, providing constructive feedback, and recognizing success in this course.

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Human Resources Manager

As a Human Resources Manager, you will lead initiatives and policies related to human resources, such as employee training, performance management, and recruitment. Taking the Manage Team Performance course will allow you to develop the skills needed to establish and track performance metrics, set development goals, and more.

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Team Leader

In a Team Leader role, you will be responsible for guiding and motivating a team towards achieving shared goals. By taking the Manage Team Performance course, you will learn about setting SMART goals, providing effective feedback, and creating a high-performance team environment.

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Consultant

As a Consultant, you will provide expert advice and support to clients on a variety of business issues. Taking the Manage Team Performance course will help you develop the skills needed to assess client needs, develop solutions, and manage client relationships.

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Project Manager

As a Project Manager, you will plan, execute, and manage projects to ensure successful completion. The Manage Team Performance course can equip you with tools for defining project goals, managing stakeholder expectations, and leading teams effectively.

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Business Analyst

As a Business Analyst, you will analyze business needs and develop solutions to improve efficiency and productivity. The Manage Team Performance course can enhance your ability to gather requirements, understand business processes, and create effective solutions.

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Operations Manager

As an Operations Manager, you will ensure the smooth and efficient functioning of an organization's operations. The Manage Team Performance course may be useful in developing your skills in optimizing processes, managing resources, and improving efficiency.

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Sales Manager

As a Sales Manager, you will lead and motivate a sales team to achieve revenue targets. The Manage Team Performance course may be useful in honing your ability to set sales goals, provide performance feedback, and build a strong sales culture.

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Marketing Manager

As a Marketing Manager, you will develop and execute marketing strategies to promote products or services. The Manage Team Performance course may be useful in enhancing your skills in setting marketing objectives, managing campaigns, and analyzing performance.

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Account Manager

As an Account Manager, you will manage client relationships and drive revenue growth. The Manage Team Performance course may be useful in developing your ability to build strong customer relationships, understand client needs, and achieve sales targets.

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Financial Analyst

As a Financial Analyst, you will analyze financial data and make recommendations on investment decisions. The Manage Team Performance course may be helpful in enhancing your ability to interpret financial statements, evaluate investment opportunities, and make sound financial decisions.

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Data Analyst

As a Data Analyst, you will collect, analyze, and interpret data to identify trends and patterns. The Manage Team Performance course may be useful in developing your ability to collect and analyze data, draw insights, and communicate findings effectively.

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Software Engineer

As a Software Engineer, you will design, develop, and maintain software applications. The Manage Team Performance course may be useful in developing your ability to work in a team environment, manage projects, and deliver high-quality software solutions.

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Web Developer

As a Web Developer, you will design, develop, and maintain websites and web applications. The Manage Team Performance course may be useful in developing your ability to work in a team environment, manage projects, and deliver high-quality web solutions.

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Graphic designer

As a Graphic Designer, you will create visual concepts and designs for various media. The Manage Team Performance course may be useful in developing your ability to work in a team environment, manage projects, and deliver high-quality design solutions.

See salaries and explore the career path for Graphic designer