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Chris Hope
Take your people management skills to the next level
No organisation can thrive unless its individuals are thriving too. On this four-week course from the University of Adelaide, you’ll learn how to draw connections between individual, team, and organisational performance, and unlock tangible strategies for optimising all three.
From SMART goals and coaching techniques to methods for measuring success, you’ll gain the tools you need to create a culture of high performance.
Explore the role of goal setting as a performance management strategy
Read more
Take your people management skills to the next level
No organisation can thrive unless its individuals are thriving too. On this four-week course from the University of Adelaide, you’ll learn how to draw connections between individual, team, and organisational performance, and unlock tangible strategies for optimising all three.
From SMART goals and coaching techniques to methods for measuring success, you’ll gain the tools you need to create a culture of high performance.
Explore the role of goal setting as a performance management strategy
Read more
Take your people management skills to the next level
No organisation can thrive unless its individuals are thriving too. On this four-week course from the University of Adelaide, you’ll learn how to draw connections between individual, team, and organisational performance, and unlock tangible strategies for optimising all three.
From SMART goals and coaching techniques to methods for measuring success, you’ll gain the tools you need to create a culture of high performance.
Explore the role of goal setting as a performance management strategy
Setting goals and expectations is a crucial part of people management. But only goals that are clearly defined and achievable will be conducive to team performance.
You’ll learn how to apply the SMART framework to devise, set, and evaluate goals for your team.
Boost your soft skills by learning how to provide constructive feedback and coaching
Providing constructive feedback and coaching helps to ensure goals are met.
You’ll master effective techniques for rewarding achievement and sensitively addressing issues in your team’s performance.
Discover evidence-based methods for monitoring and improving performance
In the final week of the course, you’ll reflect on how team performance can be measured, monitored, and uplifted. Focusing on evidence-based evaluation methods, you’ll learn how to identify areas for improvement, while celebrating your employees’ successes.
By the end of the course, you’ll have the skills and strategies you need to lead a confident, motivated, and high-performing team.
This course is designed for new and emerging managers or team leaders working in any industry. It may also interest more experienced managers looking to upskill or update their approach to management.
Register for this course and see more details by visiting:
OpenCourser.com/course/47g4od/manage
What's inside
Learning objectives
- Identify the link between organisational performance and individual performance.
- Evaluate the quality and effectiveness of objectives aligned to organisational goals.
- Describe principles for giving meaningful feedback and coaching to employees.
- Identify appropriate strategies for measuring success and handling improvements.
- By the end of the course, you‘ll be able to...
- Identify the link between organisational performance and individual performance.
- Evaluate the quality and effectiveness of objectives aligned to organisational goals.
- Describe principles for giving meaningful feedback and coaching to employees.
- Identify appropriate strategies for measuring success and handling improvements.
- By the end of the course, you‘ll be able to...
Syllabus
Week 1: Line of Sight
Why should we measure performance?- We will discover the importance of measuring and acting on team performance.
Connecting team goals to organisational goals - We will understand the link between team and larger organisation goals.
Read more
Syllabus
Week 1: Line of Sight
Why should we measure performance?- We will discover the importance of measuring and acting on team performance.
Connecting team goals to organisational goals - We will understand the link between team and larger organisation goals.
Read more
Connecting individual goals to team goals - We will discover how individual team member goals impact the overall goals.
Week 2: SMART Goals
What are SMART goals and why are they effective? - We'll discover SMART-goal setting and why it works.
Constructing SMART goals - Let's look at how to construct a SMART goal.
Progress with SMART goals - We’ll consider the link between the goals and organisations and also how to move forward with our goals.
Week 3: Feedback and Coaching
The role of feedback and coaching in performance management and improvement - Understand the role of feedback and coaching in managing teams.
Principles of good feedback - We'll discover the importance of giving good feedback and some techniques to do so.
Coaching techniques and when to use them - Learn how and when to use coaching techniques with your team members.
Week 4: Performance Measurement and Improvement
Evidence-based methods for measuring performance - Discover the importance of having clear metrics for measuring team performance.
Recognising and celebrating success - How to recognise and celebrate team wins.
Identifying areas for improvement in performance - Identify and isolate specific areas of improvement in team performance.
Strategies for uplifting performance - We'll discover strategies to improve the performance of our team where we've identified areas of improvement.
Good to know
Good to know
Know what's good ,
what to watch for , and
possible dealbreakers
Targets mid and senior-level professionals with responsibility for leading teams
Provides practical strategies for improving individual and team performance in an organizational context
Covers essential topics such as goal setting, feedback, coaching and performance measurement
Instructors have expertise and experience in the field of people management
Save this course
Save Manage Team Performance to your list so you can find it easily later:
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Activities
Be better prepared
before
your course. Deepen your understanding
during
and
after
it. Supplement your coursework and achieve mastery of the topics covered
in Manage Team Performance with these
activities:
Compile resources on performance management
Show steps
Expand your knowledge base by gathering and organizing relevant resources, tools, and case studies on performance management.
Browse courses on
Performance Management
Show steps
-
Conduct research to identify reputable sources on performance management.
-
Create a repository or collection to organize the gathered resources.
Review performance management concepts
Show steps
Establish a strong foundation in performance management principles to enhance your understanding of the course materials.
Browse courses on
Performance Management
Show steps
-
Revisit key concepts from previous courses or readings on performance management.
-
Explore online resources or articles to refresh your knowledge on the topic.
Develop SMART goals for your team
Show steps
Reinforce your understanding of SMART goal setting by creating specific, measurable, achievable, relevant, and time-bound goals for your team.
Browse courses on
SMART Goals
Show steps
-
Identify specific areas where you want to improve team performance.
-
Break down each goal into smaller, manageable steps.
-
Establish clear metrics to measure progress towards each goal.
-
Review and evaluate the effectiveness of the goals regularly.
Four other activities
Expand to see all activities and additional details
Show all seven activities
Practice giving effective feedback
Show steps
Enhance your ability to provide constructive feedback by practicing different techniques and scenarios.
Browse courses on
Feedback
Show steps
-
Identify common areas where feedback is needed on your team.
-
Prepare specific examples of both positive and constructive feedback.
-
Role-play giving feedback to a colleague or friend.
Explore best practices for measuring team performance
Show steps
Supplement your knowledge of performance measurement strategies by exploring industry best practices and case studies.
Browse courses on
Performance Measurement
Show steps
-
Identify industry leaders or organizations known for their effective performance measurement systems.
-
Review their methodologies, tools, and approaches to performance measurement.
-
Consider how you can adapt these best practices to your own team or organization.
Implement performance improvement strategies
Show steps
Apply your learnings by implementing specific strategies to improve performance within your team.
Browse courses on
Performance Improvement
Show steps
-
Identify areas for improvement based on your team's performance evaluation.
-
Develop and implement a comprehensive plan to address the identified areas.
-
Monitor progress regularly and make adjustments as needed.
-
Evaluate the effectiveness of the implemented strategies.
Volunteer as a mentor or coach
Show steps
Enhance your understanding of performance management by sharing your knowledge and skills with others as a mentor or coach.
Browse courses on
Mentoring
Show steps
-
Identify organizations or individuals who could benefit from your expertise.
-
Reach out and offer your services as a volunteer mentor or coach.
-
Provide guidance, support, and feedback to individuals seeking to improve their performance.
Compile resources on performance management
Show steps
Expand your knowledge base by gathering and organizing relevant resources, tools, and case studies on performance management.
Browse courses on
Performance Management
Show steps
Show steps
Show steps
- Conduct research to identify reputable sources on performance management.
- Create a repository or collection to organize the gathered resources.
Review performance management concepts
Show steps
Establish a strong foundation in performance management principles to enhance your understanding of the course materials.
Browse courses on
Performance Management
Show steps
Show steps
Show steps
- Revisit key concepts from previous courses or readings on performance management.
- Explore online resources or articles to refresh your knowledge on the topic.
Develop SMART goals for your team
Show steps
Reinforce your understanding of SMART goal setting by creating specific, measurable, achievable, relevant, and time-bound goals for your team.
Browse courses on
SMART Goals
Show steps
Show steps
Show steps
- Identify specific areas where you want to improve team performance.
- Break down each goal into smaller, manageable steps.
- Establish clear metrics to measure progress towards each goal.
- Review and evaluate the effectiveness of the goals regularly.
Four other activities
Expand to see all activities and additional details
Show all seven activities
Practice giving effective feedback
Show steps
Enhance your ability to provide constructive feedback by practicing different techniques and scenarios.
Browse courses on
Feedback
Show steps
Show steps
Show steps
- Identify common areas where feedback is needed on your team.
- Prepare specific examples of both positive and constructive feedback.
- Role-play giving feedback to a colleague or friend.
Explore best practices for measuring team performance
Show steps
Supplement your knowledge of performance measurement strategies by exploring industry best practices and case studies.
Browse courses on
Performance Measurement
Show steps
Show steps
Show steps
- Identify industry leaders or organizations known for their effective performance measurement systems.
- Review their methodologies, tools, and approaches to performance measurement.
- Consider how you can adapt these best practices to your own team or organization.
Implement performance improvement strategies
Show steps
Apply your learnings by implementing specific strategies to improve performance within your team.
Browse courses on
Performance Improvement
Show steps
Show steps
Show steps
- Identify areas for improvement based on your team's performance evaluation.
- Develop and implement a comprehensive plan to address the identified areas.
- Monitor progress regularly and make adjustments as needed.
- Evaluate the effectiveness of the implemented strategies.
Volunteer as a mentor or coach
Show steps
Enhance your understanding of performance management by sharing your knowledge and skills with others as a mentor or coach.
Browse courses on
Mentoring
Show steps
Show steps
Show steps
- Identify organizations or individuals who could benefit from your expertise.
- Reach out and offer your services as a volunteer mentor or coach.
- Provide guidance, support, and feedback to individuals seeking to improve their performance.
Career center
Learners who complete Manage Team Performance will develop knowledge and skills
that may be useful to these careers:
Manager
Manager
As a Manager, you will oversee and provide direction to a team of employees. Developing people management skills like those taught in Manage Team Performance can help you maximize your ability to foster a high-performing team. You can learn about setting clear goals and objectives, providing constructive feedback, and recognizing success in this course.
Human Resources Manager
Human Resources Manager
As a Human Resources Manager, you will lead initiatives and policies related to human resources, such as employee training, performance management, and recruitment. Taking the Manage Team Performance course will allow you to develop the skills needed to establish and track performance metrics, set development goals, and more.
Team Leader
Team Leader
In a Team Leader role, you will be responsible for guiding and motivating a team towards achieving shared goals. By taking the Manage Team Performance course, you will learn about setting SMART goals, providing effective feedback, and creating a high-performance team environment.
Consultant
Consultant
As a Consultant, you will provide expert advice and support to clients on a variety of business issues. Taking the Manage Team Performance course will help you develop the skills needed to assess client needs, develop solutions, and manage client relationships.
Project Manager
Project Manager
As a Project Manager, you will plan, execute, and manage projects to ensure successful completion. The Manage Team Performance course can equip you with tools for defining project goals, managing stakeholder expectations, and leading teams effectively.
Business Analyst
Business Analyst
As a Business Analyst, you will analyze business needs and develop solutions to improve efficiency and productivity. The Manage Team Performance course can enhance your ability to gather requirements, understand business processes, and create effective solutions.
Operations Manager
Operations Manager
As an Operations Manager, you will ensure the smooth and efficient functioning of an organization's operations. The Manage Team Performance course may be useful in developing your skills in optimizing processes, managing resources, and improving efficiency.
Sales Manager
Sales Manager
As a Sales Manager, you will lead and motivate a sales team to achieve revenue targets. The Manage Team Performance course may be useful in honing your ability to set sales goals, provide performance feedback, and build a strong sales culture.
Marketing Manager
Marketing Manager
As a Marketing Manager, you will develop and execute marketing strategies to promote products or services. The Manage Team Performance course may be useful in enhancing your skills in setting marketing objectives, managing campaigns, and analyzing performance.
Account Manager
Account Manager
As an Account Manager, you will manage client relationships and drive revenue growth. The Manage Team Performance course may be useful in developing your ability to build strong customer relationships, understand client needs, and achieve sales targets.
Financial Analyst
Financial Analyst
As a Financial Analyst, you will analyze financial data and make recommendations on investment decisions. The Manage Team Performance course may be helpful in enhancing your ability to interpret financial statements, evaluate investment opportunities, and make sound financial decisions.
Data Analyst
Data Analyst
As a Data Analyst, you will collect, analyze, and interpret data to identify trends and patterns. The Manage Team Performance course may be useful in developing your ability to collect and analyze data, draw insights, and communicate findings effectively.
Software Engineer
Software Engineer
As a Software Engineer, you will design, develop, and maintain software applications. The Manage Team Performance course may be useful in developing your ability to work in a team environment, manage projects, and deliver high-quality software solutions.
Web Developer
Web Developer
As a Web Developer, you will design, develop, and maintain websites and web applications. The Manage Team Performance course may be useful in developing your ability to work in a team environment, manage projects, and deliver high-quality web solutions.
Graphic designer
Graphic designer
As a Graphic Designer, you will create visual concepts and designs for various media. The Manage Team Performance course may be useful in developing your ability to work in a team environment, manage projects, and deliver high-quality design solutions.
For more career information including salaries, visit:
OpenCourser.com/course/47g4od/manage
Reading list
We've selected 11 books
that we think will supplement your
learning. Use these to
develop background knowledge, enrich your coursework, and gain a
deeper understanding of the topics covered in
Manage Team Performance.
Provides a simple and effective framework for coaching employees. It shows how to ask powerful questions, listen actively, and provide feedback that helps employees learn and grow.
Provides practical advice on how to have difficult conversations with employees. It shows how to approach these conversations in a constructive way, avoid defensiveness, and reach a mutually acceptable solution.
This classic book provides a framework for personal and professional success. It teaches how to be proactive, set goals, prioritize tasks, and build relationships.
Identifies the five common dysfunctions that can prevent a team from performing at its best. It provides practical advice on how to overcome these dysfunctions and build a high-performing team.
Provides a step-by-step guide to leading change in organizations. It shows how to create a sense of urgency, build a guiding coalition, develop a vision for change, and overcome resistance.
Save
Provides a practical framework for negotiating win-win agreements. It shows how to separate the people from the problem, focus on interests instead of positions, and create options for mutual gain.
Explores the science of motivation and provides practical advice on how to motivate yourself and others. It shows how to create work that is meaningful, challenging, and autonomous.
Argues that happiness is not just a result of success, but a cause of it. It provides practical tips and exercises for increasing happiness and improving performance.
Challenges the traditional view of leadership and argues that introverts can be just as successful as extroverts. It provides practical advice on how to harness the power of introversion and create a more inclusive workplace.
Save
Explores the power of vulnerability and how it can help us live more authentic and fulfilling lives. It provides practical advice on how to embrace vulnerability, overcome shame, and build resilience.
Save
Explores the science of habit formation and provides practical advice on how to change our habits and improve our lives. It provides a framework for understanding how habits work and how to create new ones.
For more information about how these books relate to this course, visit:
OpenCourser.com/course/47g4od/manage
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Effort
1 to 2 hours per week for 4 weeks
Level
Introductory
Via
edX
Institution
University of Adelaide
Instructor
Chris Hope
Language
English
Transcript
English
Good to know
Targets mid and senior-level professionals with responsibility for leading teams
Provides practical strategies for improving individual and team performance in an organizational context
Covers essential topics such as goal setting, feedback, coaching and performance measurement
Instructors have expertise and experience in the field of people management
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