May 1, 2024
Updated May 9, 2025
18 minute read
Performance measurement is, at its core, a systematic way to assess how well something is working. Think of it as a report card for an individual, a team, or an entire organization. It involves collecting and analyzing information to see if goals are being met efficiently and effectively. This process helps to understand progress, make informed decisions, and identify areas that need improvement.
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Reading list
We've selected 31 books
that we think will supplement your
learning. Use these to
develop background knowledge, enrich your coursework, and gain a
deeper understanding of the topics covered in
Performance Measurement.
Introduces the Balanced Scorecard, a performance measurement framework that has been adopted by organizations around the world. It shows how to use the Balanced Scorecard to align an organization's goals and objectives, and to track progress towards those goals.
This foundational text introduces the Balanced Scorecard framework, a widely adopted performance measurement system that links strategic objectives with a comprehensive set of financial and non-financial measures. It is essential for gaining a broad understanding of how to align performance measurement with organizational strategy. is commonly used as a textbook in business schools and by professionals implementing strategic performance management.
Challenges the notion that certain things are immeasurable and provides practical methods for quantifying seemingly intangible assets and concepts. It's highly relevant for anyone needing to measure performance in areas like IT, HR, or R&D, where traditional financial metrics may fall short. This book is valuable for both broad understanding and deepening one's grasp of measurement principles, and useful reference tool.
Offers a more contemporary perspective on performance measurement, emphasizing the behavioral and organizational aspects. It discusses how measurement systems can influence behavior and how to create a measurement system that fosters a high-performance culture. It's valuable for deepening understanding and exploring modern challenges in performance measurement.
Provides a practical methodology, the PuMP Blueprint, for developing meaningful and engaging performance measures. It focuses on avoiding common pitfalls in KPI development and useful guide for practitioners looking for a structured approach. It's particularly helpful for solidifying understanding through practical application.
Offers a critical look at the potential dysfunctional consequences of performance measurement systems. It draws on economic and psychological perspectives to explain why measurement can sometimes lead to unintended negative outcomes. It's valuable for a deeper, more nuanced understanding of the complexities involved.
Provides a concise overview of 75 essential financial and non-financial KPIs that managers should be aware of. It's a practical guide for identifying relevant measures and understanding their importance. It serves as a useful reference tool for practitioners.
Provides a comprehensive overview of performance measurement in the public sector. It covers topics such as setting goals, developing metrics, and using data to improve performance.
Specifically addresses performance measurement in the public sector, which often has different objectives and challenges compared to private organizations. It provides relevant frameworks and examples for measuring the effectiveness and efficiency of public services. It adds breadth by focusing on a specific context of performance measurement.
Links accounting principles to business decision-making, strategy assessment, and control, all of which rely on effective performance measurement. It helps bridge the gap between financial data and strategic outcomes, deepening the understanding of how measurement informs strategy.
Focuses on measuring organizational performance specifically in the context of entrepreneurship and strategic management research. It provides a framework for understanding the implications of selecting performance measures in these areas. It's valuable for those interested in the academic and research aspects of performance measurement.
This textbook covers performance measurement within operations and supply chain contexts, including metrics related to efficiency, quality, and timeliness. It provides a broad understanding of how performance is measured in these functional areas.
This textbook covers managerial accounting principles, which are fundamental to understanding and using financial performance measures within an organization. It provides the necessary background knowledge for interpreting financial data used in performance measurement.
Provides a simple and easy-to-understand introduction to performance measurement. It is written for non-experts and includes case studies and examples.
Provides a comprehensive overview of the performance measurement revolution. It includes case studies and examples from organizations around the world.
Provides a practical guide to best practices for performance measurement in business. It includes case studies and examples from organizations around the world.
Provides a comprehensive overview of software project performance measurement. It includes case studies and examples from software projects around the world.
For more information about how these books relate to this course, visit:
OpenCourser.com/topic/g53t1m/performance
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