May 1, 2024
Updated May 9, 2025
18 minute read
Performance measurement is, at its core, a systematic way to assess how well something is working. Think of it as a report card for an individual, a team, or an entire organization. It involves collecting and analyzing information to see if goals are being met efficiently and effectively. This process helps to understand progress, make informed decisions, and identify areas that need improvement.
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Reading list
We've selected 31 books
that we think will supplement your
learning. Use these to
develop background knowledge, enrich your coursework, and gain a
deeper understanding of the topics covered in
Performance Measurement.
Introduces the Balanced Scorecard, a performance measurement framework that has been adopted by organizations around the world. It shows how to use the Balanced Scorecard to align an organization's goals and objectives, and to track progress towards those goals.
This foundational text introduces the Balanced Scorecard framework, a widely adopted performance measurement system that links strategic objectives with a comprehensive set of financial and non-financial measures. It is essential for gaining a broad understanding of how to align performance measurement with organizational strategy. is commonly used as a textbook in business schools and by professionals implementing strategic performance management.
Challenges the notion that certain things are immeasurable and provides practical methods for quantifying seemingly intangible assets and concepts. It's highly relevant for anyone needing to measure performance in areas like IT, HR, or R&D, where traditional financial metrics may fall short. This book is valuable for both broad understanding and deepening one's grasp of measurement principles, and useful reference tool.
Provides a practical guide to developing and implementing key performance indicators (KPIs). It includes case studies and examples from organizations around the world.
A practical guide focused specifically on Key Performance Indicators (KPIs). offers a step-by-step approach to developing and implementing effective KPIs that drive performance. It's an excellent resource for practitioners and provides a solid foundation for understanding the practical application of performance measurement.
Popularized the Objectives and Key Results (OKR) framework, a goal-setting and performance measurement system used by many successful organizations. It provides insights into setting ambitious goals and tracking progress with key results. It's highly relevant for contemporary approaches to performance measurement and goal alignment.
Offers a more contemporary perspective on performance measurement, emphasizing the behavioral and organizational aspects. It discusses how measurement systems can influence behavior and how to create a measurement system that fosters a high-performance culture. It's valuable for deepening understanding and exploring modern challenges in performance measurement.
Provides a practical methodology, the PuMP Blueprint, for developing meaningful and engaging performance measures. It focuses on avoiding common pitfalls in KPI development and useful guide for practitioners looking for a structured approach. It's particularly helpful for solidifying understanding through practical application.
Explores how to leverage business intelligence and analytics to enhance performance measurement beyond traditional frameworks like the Balanced Scorecard. It delves into using data more effectively for decision-making and is relevant for contemporary topics in performance measurement.
A comprehensive textbook covering the concepts and practices of performance management, with a significant focus on performance measurement as a core component. It's widely used in academic settings and provides a strong theoretical and practical foundation. is excellent for gaining a broad understanding and useful reference.
Offers a critical look at the potential dysfunctional consequences of performance measurement systems. It draws on economic and psychological perspectives to explain why measurement can sometimes lead to unintended negative outcomes. It's valuable for a deeper, more nuanced understanding of the complexities involved.
Provides a concise overview of 75 essential financial and non-financial KPIs that managers should be aware of. It's a practical guide for identifying relevant measures and understanding their importance. It serves as a useful reference tool for practitioners.
This introductory book provides a basic understanding of what KPIs are and how they are used to measure success in a business context. It's suitable for those new to the topic and provides foundational knowledge for further study.
Provides a practical guide to performance measurement in nonprofit organizations. It includes case studies and examples from nonprofit organizations around the world.
Specifically addresses performance measurement in the public sector, which often has different objectives and challenges compared to private organizations. It provides relevant frameworks and examples for measuring the effectiveness and efficiency of public services. It adds breadth by focusing on a specific context of performance measurement.
Provides a comprehensive overview of performance measurement in the public sector. It covers topics such as setting goals, developing metrics, and using data to improve performance.
This collection of articles from Harvard Business Review offers diverse perspectives on performance management, including insights on reinventing performance management and getting 360-degree feedback right. It provides a good overview of key ideas and contemporary thinking in the field.
Links accounting principles to business decision-making, strategy assessment, and control, all of which rely on effective performance measurement. It helps bridge the gap between financial data and strategic outcomes, deepening the understanding of how measurement informs strategy.
While focusing on performance management, this book provides essential context on how performance measurement fits into a broader system of managing employee and organizational performance. It covers practical aspects of implementing performance management processes, making it a valuable reference for HR professionals and managers.
Focuses on measuring organizational performance specifically in the context of entrepreneurship and strategic management research. It provides a framework for understanding the implications of selecting performance measures in these areas. It's valuable for those interested in the academic and research aspects of performance measurement.
This textbook covers performance measurement within operations and supply chain contexts, including metrics related to efficiency, quality, and timeliness. It provides a broad understanding of how performance is measured in these functional areas.
While primarily about coaching, this classic book is highly relevant to performance measurement as it focuses on setting goals, understanding reality, exploring options, and establishing the will to improve performance. It provides a powerful framework for individual and team performance improvement that complements measurement systems.
This textbook covers managerial accounting principles, which are fundamental to understanding and using financial performance measures within an organization. It provides the necessary background knowledge for interpreting financial data used in performance measurement.
For more information about how these books relate to this course, visit:
OpenCourser.com/topic/g53t1m/performance
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