Operations and Supply Chain Management from Udemy

What's inside

Learning objectives

Sequence the components of the supply chain and identify the key drivers of supply chain management
Identify the characteristics of supply chain management in service organizations

Match supply chain strategies of service organizations with their key characteristics
Identify criteria for selecting and combining different supply chain strategies and match supply chain areas with key indicators of their performance

Sequence the components of the supply chain and identify the key drivers of supply chain management
Identify the characteristics of supply chain management in service organizations
Match supply chain strategies of service organizations with their key characteristics
Identify criteria for selecting and combining different supply chain strategies and match supply chain areas with key indicators of their performance

Syllabus

Understand course structure, content and guidelines

The supply chain is a network of operations running across an organization, which are needed to design, make, deliver, and service products or services for customers. Production, inventory, location, transportation, and information are performance drivers that can be managed to produce the capabilities for a given supply chain.

Effective Learning

Course Choice, Skill Development and Prior Knowledge

FAQs

There are several methods to illustrate supply chains that are related to services and products in an organization. These methods differ from organization to organization, as well as between manufacturing and service industries.

Understand course structure, content and guidelines

Sequence the components of the supply chain and identify the key drivers of supply chain management

These supply chain components are representative of the most common factors involved in supply chain management. However, supply chains can differ from company to company depending on a variety of factors.

The Science of Better Learning

Effective supply chain management can have a positive ripple effect through all areas of business, from procurement of raw material to delivery of products and services to customers. It also enables companies to meet customers' individual needs efficiently and effectively.

Effective supply chain management is the result of a combination of choices involving a number of underlying variables or drivers. Decisions affecting any of these drivers have an impact on the supply chain, its effectiveness, and its alignment with the company's overall goals.

Sequence the components of the supply chain and identify the key drivers of supply chain management

Identify the characteristics of supply chain management in service organizations

The effectiveness of your production and delivery processes depends on the efficiency, quality, and structure of your supply chain. An effective supply chain can reduce your costs and help you streamline your business processes.

A business's reliance on people plays a key role in the effectiveness of the value delivery process for services. The delivery of a company's services greatly depends on people and their ability to produce quality work for their customers on time.

Review the four characteristics of supply chain management in service organizations. Supply chains in service organizations have four main characteristics.

Identify the characteristics of supply chain management in service organizations

Match supply chain strategies of service organizations with their key characteristics and identify criteria for selecting and combining different supply chain strategies

A supply chain strategy provides the plan for an organization's supply chain. While business strategies provide direction and guidelines for company processes, a supply chain strategy implements these guidelines by integrating business plans and extending them throughout all aspects of the company.

Lean production is a value-added methodology that aims to eliminate waste and bottlenecks in a process to improve process flow and reduce cost.

Agile is based on the principles of postponement and mass customization. These principles allow for flexibility in the supply chain process, which enables companies to cope with the number of variables that could negatively impact standardized methods. These variables could otherwise cost companies time and money.

Implementing a rigid system to handle fluctuating demand will do more harm than good to a company. Companies must be able to re-evaluate their strategies in response to changing market demand.

The Lean continuous replenishment approach is relevant in situations where replenishment lead times are brief and demand is predictable. Good communication with suppliers helps companies to replenish their stock quickly.

By allowing suppliers to have a clear view of their supply chains, companies can create more certainty over their processes. Taking a Lean approach to supply chains helps eliminate unwanted supplies.

Evaluating the time constraints and the needs of the market will help companies to identify problems in their supply chain management system.

Match supply chain strategies of service organizations with their key characteristics and identify criteria for selecting and combining different supply chain strategies

Concepts, Insights and Inquiries

Match supply chain areas with key indicators of their performance

If you want the operation of your supply chain to be successful, it's not enough to simply select the correct strategy. Analysis of your supply chain's functions is essential to current and future success.

Companies can choose from many measurement methods. And, as a company's needs change, it may need to consider using different performance measurement methods.

Supply chain performance measurement is based on four significant areas: planning, operations, delivery, and post-delivery.

Think about your company's current supply chain performance. What areas can be improved upon, and how can they be improved to achieve better results in the future?

Match supply chain areas with key indicators of their performance

Practical Activity: Evaluating and Designing a Supply Chain Strateg

Course wrap-up

Operations and Supply Chain Management

Course review and wrap-up

Takeaways, Practical Applications and Endorsements

What's next?

Good to know

Know what's good

, what to watch for

, and possible dealbreakers

Introduces supply chain management principles for manufacturing and service organizations

Examines key characteristics of supply chain strategies in service organizations

Provides criteria for selecting and combining different supply chain strategies

Defines key indicators for evaluating supply chain performance

Teaches structured methods for sequence supply chain components

Appropriate for anyone involved in operations management or other functional areas seeking to comprehend operations functions in service or manufacturing organizations

Reviews summary

Top-rated course in operations and supply chain management

Learners say this course is an excellent match for those interested in operations and supply chain management. Students appreciate the instructor's practical teaching style and say the information provided is exactly what they were looking for. They also find the exercises useful and recommend it to others.

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Operations and Supply Chain Management with these activities:

Review 'Supply Chain Management: Strategy, Planning, and Operation'

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Reviewing this book will provide you with a comprehensive overview of supply chain management, including strategy, planning, and operations.

View Supply Chain Management: Strategy, Planning,... on Amazon

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Read through the book's introduction and first six chapters.
Take notes on the key concepts and definitions.
Complete the practice exercises at the end of each chapter.

Follow Tutorials on Supply Chain Analytics

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Following tutorials on supply chain analytics will help you develop the skills and knowledge needed to analyze supply chain data and make informed decisions.

Browse courses on Supply Chain Analytics

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Identify reputable online platforms or courses that offer supply chain analytics tutorials.
Select tutorials that align with your learning goals and skill level.
Follow the tutorials step-by-step, completing any exercises or assignments.
Apply the techniques you learn to analyze your own supply chain data.

Join a Study Group or Online Forum

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Participating in a study group or online forum will allow you to connect with other students, discuss course material, and clarify your understanding.

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Identify or create a study group or join an online forum related to supply chain management.
Actively participate in discussions and ask questions to enhance your understanding.
Collaborate with other students on assignments or projects.

Two other activities

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Volunteer in a Supply Chain-Related Organization

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Volunteering in a supply chain-related organization will provide you with hands-on experience and insights into the practical aspects of supply chain management.

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Identify local organizations involved in supply chain management or logistics.
Contact the organization and inquire about volunteer opportunities.
Participate in volunteer activities and learn from experienced professionals.

Develop a Supply Chain Case Study

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Developing a supply chain case study will help you analyze real-world supply chain challenges and develop effective solutions.

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Identify a specific supply chain issue or challenge.
Gather data and information from various sources.
Analyze the data and identify potential solutions.
Develop a detailed case study report.
Present your case study to your instructor or peers for feedback.

Career center

Learners who complete Operations and Supply Chain Management will develop knowledge and skills that may be useful to these careers:

Supply Chain Manager

Supply Chain Managers plan, implement, and manage the flow of goods and services from suppliers to customers. They are responsible for ensuring that the right products are delivered to the right place at the right time and at the right cost. The Operations and Supply Chain Management course provides a comprehensive overview of supply chain management, including topics such as supply chain design, inventory management, transportation, and logistics. The course also covers key performance metrics for supply chain management, which are essential for measuring and improving supply chain performance. With its focus on both theoretical and practical aspects of supply chain management, this course is ideal for aspiring Supply Chain Managers.

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Operations Manager

An Operations Manager plans, coordinates, and oversees operational activities within an organization, ensuring efficient and effective production of goods and services. The Operations and Supply Chain Management course provides a strong foundation for this role by teaching the principles of supply chain management, including planning, execution, and control. The course covers topics such as production, inventory, location, transportation, and information management, all of which are essential for success in operations management. Additionally, the course discusses key drivers of supply chain management, such as cost, quality, and customer service, and provides strategies for improving supply chain performance.

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Logistics Manager

Logistics Managers plan, implement, and manage the movement of goods and services from suppliers to customers. They are responsible for ensuring that goods are transported efficiently and cost-effectively while minimizing risks and delays. The Operations and Supply Chain Management course provides a solid foundation for Logistics Managers by teaching the principles of logistics management, including transportation, warehousing, and inventory management. The course also covers key performance metrics for logistics management, which are essential for measuring and improving logistics performance. With its focus on both theoretical and practical aspects of logistics management, this course is ideal for aspiring Logistics Managers.

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Inventory Manager

Inventory Managers are responsible for managing the flow of inventory within their organizations. They are responsible for ensuring that the right products are in the right place at the right time and at the right cost. The Operations and Supply Chain Management course provides a solid foundation for Inventory Managers by teaching the principles of inventory management, including inventory planning, forecasting, and control. The course also covers key performance metrics for inventory management, which are essential for measuring and improving inventory performance.

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Transportation Manager

Transportation Managers are responsible for planning, implementing, and managing the movement of goods and services by various modes of transportation, including truck, rail, air, and sea. They are responsible for ensuring that goods are transported efficiently and cost-effectively while minimizing risks and delays. The Operations and Supply Chain Management course provides a strong foundation for Transportation Managers by teaching the principles of transportation management, including transportation planning, routing, and scheduling. The course also covers key performance metrics for transportation management, which are essential for measuring and improving transportation performance.

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Procurement Manager

Procurement Managers are responsible for sourcing and purchasing goods and services for their organizations. They are responsible for negotiating contracts with suppliers, ensuring that goods are delivered on time and within budget, and managing supplier relationships. The Operations and Supply Chain Management course provides a strong foundation for Procurement Managers by teaching the principles of procurement management, including supplier selection, contract negotiation, and supplier performance management. The course also covers key performance metrics for procurement management, which are essential for measuring and improving procurement performance.

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Production Planner

Production Planners are responsible for planning and scheduling the production of goods and services. They are responsible for ensuring that the production process is efficient and cost-effective and that products are produced on time and to specification. The Operations and Supply Chain Management course may be useful for Production Planners by providing a general overview of supply chain management principles and practices.

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Quality Control Manager

Quality Control Managers are responsible for ensuring that products and services meet quality standards. They are responsible for developing and implementing quality control procedures and for monitoring and inspecting products and services to ensure that they meet specifications. The Operations and Supply Chain Management course may be useful for Quality Control Managers by providing a general overview of supply chain management principles and practices.

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Business Analyst

Business Analysts are responsible for analyzing business processes and identifying opportunities for improvement. They are responsible for developing and implementing solutions to improve efficiency and effectiveness. The Operations and Supply Chain Management course may be useful for Business Analysts by providing a general overview of supply chain management principles and practices.

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Warehouse Manager

Warehouse Managers are responsible for managing the day-to-day operations of warehouses, including the receipt, storage, and distribution of goods and materials. They are responsible for ensuring that goods are stored safely and securely and that they are shipped out on time and in good condition. The Operations and Supply Chain Management course may be useful for Warehouse Managers by providing a general overview of supply chain management principles and practices.

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Consultant

Consultants provide advice and guidance to organizations on a variety of business issues. They are responsible for helping organizations improve their performance and achieve their goals. The Operations and Supply Chain Management course may be useful for Consultants by providing a general overview of supply chain management principles and practices.

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Entrepreneur

Entrepreneurs are individuals who start and run their own businesses. They are responsible for all aspects of their businesses, including operations, marketing, and finance. The Operations and Supply Chain Management course may be useful for Entrepreneurs by providing a general overview of supply chain management principles and practices.

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Customer Service Manager

Customer Service Managers are responsible for managing the relationship between an organization and its customers. They are responsible for ensuring that customers are satisfied with the products and services they receive and that complaints are resolved quickly and efficiently. The Operations and Supply Chain Management course may be useful for Customer Service Managers by providing a general overview of supply chain management principles and practices.

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Project Manager

Project Managers are responsible for planning, executing, and closing projects. They are responsible for ensuring that projects are completed on time, within budget, and to specification. The Operations and Supply Chain Management course may be useful for Project Managers by providing a general overview of supply chain management principles and practices.

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Teacher

Teachers are responsible for educating students at all levels, from elementary school to university. They are responsible for developing and delivering lesson plans, assessing student learning, and providing feedback. The Operations and Supply Chain Management course may be useful for Teachers by providing a general overview of supply chain management principles and practices.

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