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Becoming a People Manager

Taking Charge with Care

Tatiana Kolovou, Ray Luther, Brenda Bailey-Hughes, and Timothy Baldwin (1958-2022)

This course is focused on the challenge of taking charge and effectively making the transition from peer to manager while sustaining your own health, well-being and happiness. You will be introduced to tools that promote building trust, managing your time, delegating work and “keeping score” of how you and your team are doing.

What you'll learn

Build trust among your people
Establish goals and a success scorecard
Create productive habits of interaction and communication
Avoid the most common and dysfunctional rookie mistakes

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What's inside

Learning objectives

Build trust among your people
Establish goals and a success scorecard

Create productive habits of interaction and communication
Avoid the most common and dysfunctional rookie mistakes

Build trust among your people
Establish goals and a success scorecard
Create productive habits of interaction and communication
Avoid the most common and dysfunctional rookie mistakes

Good to know

Know what's good

, what to watch for

, and possible dealbreakers

Develops strategies and skills that are key for new leaders

Explores common challenges faced by new managers

Provides tools for building trust, managing time, and delegating work

Utilizes a balanced mix of videos, readings, and discussions

Led by a team of experienced instructors

Requires students to have some prior management experience

Does not cover specific industry-related management skills

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Becoming a People Manager: Taking Charge with Care with these activities:

Compile relevant notes, assignments, and quizzes

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Helps set up a good environment for when the course begins by gathering necessary materials.

Browse courses on Time Management

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Review the course syllabus to identify key topics
Gather notes and assignments from previous courses or resources related to the key topics
Organize the materials by topic or module

Review effective communication principles

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Refreshes critical communication skills that are crucial in managerial roles.

Browse courses on Communication

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Review resources on communication best practices and theory
Identify areas for improvement in communication skills
Practice active listening and empathy in daily interactions

Explore case studies and examples of successful transitions to management

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Provides practical insights and examples to understand the challenges and strategies involved in transitioning to management.

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Identify case studies or articles that highlight successful transitions to management
Analyze the strategies and approaches used in these case studies
Reflect on how these insights can be applied to your own transition

Five other activities

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Read 'The First 90 Days: Proven Strategies for Getting Up to Speed Faster and Making a Positive Impact' by Michael Watkins

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Provides valuable insights and guidance for navigating the initial transition period in a managerial role.

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Purchase or borrow the book
Read the book and take notes
Identify key takeaways and strategies that can be applied to your own transition

Practice delegating tasks effectively

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Provides opportunities to apply delegation skills and receive feedback, fostering improvement.

Browse courses on Delegation

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Identify tasks that can be delegated to others
Select team members who have the appropriate skills and experience
Provide clear instructions and expectations
Monitor progress and provide support

Join a peer support group for managers in transition

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Offers opportunities to connect with others going through similar experiences, providing support and sharing insights.

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Identify or create a peer support group for managers in transition
Attend meetings or participate in online forums
Share experiences, challenges, and best practices

Develop a personal development plan for transitioning to management

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Helps establish clear goals and identify areas for growth, facilitating a focused approach to professional development.

Browse courses on Personal Development

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Identify your current strengths and areas for improvement
Research and identify skills and competencies required for successful managers
Set specific, achievable, and measurable goals
Create a plan outlining the steps you will take to achieve your goals
Regularly review and adjust your plan as needed

Seek out mentors who have successfully transitioned to management roles.

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Provides access to experienced professionals who can offer guidance and support throughout the transition.

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Identify potential mentors through networking events, professional organizations, or LinkedIn
Reach out to potential mentors and express your interest in their guidance
Establish clear expectations and goals for the mentorship relationship

Career center

Learners who complete Becoming a People Manager: Taking Charge with Care will develop knowledge and skills that may be useful to these careers:

Human Resources Manager

Human Resources Managers are responsible for managing and developing employees within an organization. These professionals must be able to build trust among their team, establish goals, and create a positive and productive work environment. This course will help you develop the skills you need to succeed as a Human Resources Manager. It will teach you how to build trust among your people, establish goals and a success scorecard, create productive habits of interaction and communication, and avoid the most common rookie mistakes.

See salaries and explore the career path for Human Resources Manager

Marketing Manager

Marketing Managers are responsible for developing and executing marketing campaigns for organizations. These professionals must be able to build trust with clients and partners, and create effective marketing materials. This course will help you develop the skills you need to succeed as a Marketing Manager. It will teach you how to build trust among your people, establish goals and a success scorecard, create productive habits of interaction and communication, and avoid the most common rookie mistakes.

See salaries and explore the career path for Marketing Manager

Project Manager

Project Managers are responsible for planning, organizing, and directing the implementation of projects. These professionals must be able to build trust among their team, establish goals, and create a positive and productive work environment. This course will help you develop the skills you need to succeed as a Project Manager. It will teach you how to build trust among your people, establish goals and a success scorecard, create productive habits of interaction and communication, and avoid the most common rookie mistakes.

See salaries and explore the career path for Project Manager

Sales Manager

Sales Managers are responsible for leading and motivating teams of salespeople to achieve sales goals. These professionals must be able to build trust among their team, establish goals, and create a positive and productive work environment. This course will help you develop the skills you need to succeed as a Sales Manager. It will teach you how to build trust among your people, establish goals and a success scorecard, create productive habits of interaction and communication, and avoid the most common rookie mistakes.

See salaries and explore the career path for Sales Manager

Business Analyst

Business Analysts study business needs and develop solutions that leverage technology. As a Business Analyst, communication skills are vital to your success; you must be able to interact with both technical and non-technical personnel. This course will help you create productive habits of interaction and communication, and will teach you how to avoid common rookie mistakes. This will help you present a more professional demeanor, and will help you succeed in this role.

See salaries and explore the career path for Business Analyst

Operations Manager

Operations Managers are responsible for planning, organizing, and directing the operations of an organization. These professionals must be able to build trust among their team, establish goals, and create a positive and productive work environment. This course will help you develop the skills you need to succeed as an Operations Manager. It will teach you how to build trust among your people, establish goals and a success scorecard, create productive habits of interaction and communication, and avoid the most common rookie mistakes.

See salaries and explore the career path for Operations Manager

Communications Manager

Communications Managers develop and execute communications strategies for organizations. These professionals must be able to clearly articulate a brand's message and key information to stakeholders, media, and the general public. Taking this course will help you build trust among your people, as well as establish goals and a success scorecard. This course will also help you create productive habits of interaction and communication, and will teach you how to avoid common rookie mistakes. This course will help you establish a solid foundation for success in this role.

See salaries and explore the career path for Communications Manager

Training and Development Manager

Training and Development Managers are responsible for planning, developing, and implementing training and development programs for employees within an organization. These professionals must be able to build trust among their team, establish goals, and create a positive and productive learning environment. This course will help you develop the skills you need to succeed as a Training and Development Manager. It will teach you how to build trust among your people, establish goals and a success scorecard, create productive habits of interaction and communication, and avoid the most common rookie mistakes.

See salaries and explore the career path for Training and Development Manager

Consultant

Consultants provide expert advice to organizations on a variety of topics, such as business strategy, operations, and technology. These professionals must be able to quickly establish trust with clients and build strong relationships with stakeholders. This course will help you achieve this goal. It will also teach you how to set goals and establish a success scorecard, create productive habits of interaction and communication, and avoid the most common rookie mistakes. Overall, this course will help you develop the skills you need to succeed as a Consultant.

See salaries and explore the career path for Consultant

Entrepreneur

Entrepreneurs are individuals who start and operate their own businesses. These professionals must be able to manage their time effectively, set goals, and build strong relationships with customers and partners. This course will help you develop the skills you need to succeed as an Entrepreneur. It will teach you how to build trust among your people, establish goals and a success scorecard, create productive habits of interaction and communication, and avoid the most common rookie mistakes.

See salaries and explore the career path for Entrepreneur

Software Development Manager

Software Development Managers are responsible for planning, organizing, and directing the development of software products. These professionals must be able to build trust among their team, establish goals, and create a positive and productive work environment. This course will help you develop the skills you need to succeed as a Software Development Manager. It will teach you how to build trust among your people, establish goals and a success scorecard, create productive habits of interaction and communication, and avoid the most common rookie mistakes.

See salaries and explore the career path for Software Development Manager

Nonprofit Manager

Nonprofit Managers are responsible for leading and managing nonprofit organizations. These professionals must be able to build trust among their team, establish goals, and create a positive and productive work environment. This course will help you develop the skills you need to succeed as a Nonprofit Manager. It will teach you how to build trust among your people, establish goals and a success scorecard, create productive habits of interaction and communication, and avoid the most common rookie mistakes.

See salaries and explore the career path for Nonprofit Manager

Team Leader

Team Leaders are responsible for leading and motivating teams of employees to achieve organizational goals. These professionals must be able to build trust among their team, establish goals, and create a positive and productive work environment. This course will help you develop the skills you need to succeed as a Team Leader. It will teach you how to build trust among your people, establish goals and a success scorecard, create productive habits of interaction and communication, and avoid the most common rookie mistakes.

See salaries and explore the career path for Team Leader

Manager

Managers are responsible for leading and motivating teams of employees to achieve organizational goals. These professionals must be able to build trust among their team, establish goals, and create a positive and productive work environment. This course will help you develop the skills you need to succeed as a Manager. It will teach you how to build trust among your people, establish goals and a success scorecard, create productive habits of interaction and communication, and avoid the most common rookie mistakes.

See salaries and explore the career path for Manager

Supervisory Trainer

Supervisory Trainers are responsible for training and developing employees within an organization. These professionals must be able to build trust among their team, establish goals, and create a positive and productive learning environment. This course will help you develop the skills you need to succeed as a Supervisory Trainer. It will teach you how to build trust among your people, establish goals and a success scorecard, create productive habits of interaction and communication, and avoid the most common rookie mistakes.

See salaries and explore the career path for Supervisory Trainer

Reading list

We've selected 11 books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Becoming a People Manager: Taking Charge with Care.