Creating Trust & Support from Coursera

Welcome to Leading StandOut Teams: Creating Trust & Support!

This course will explore what it means to create the conditions in which a team feels they can trust that everyone is being open and real; how to create the team relatedness that generates a sense of support among team members; and the dynamic of how having faith in your team generates trust.

By the end of the course, you will be able to:

- Describe what it means to create a team environment of trust and confidence that lets everyone be open and real.

- Create a sense of relatedness with your team so that they can count on support from one another.

- Learn to model faith in your team and explore strategies and practices that generate trust.

Modules Include:

One: Teammate Trust. Explore what it means to create the conditions in which a team feels they can trust that everyone is being open and real.

Two: Relying on Teammates. Explore how to create the team relatedness that generates a sense of support among team members.

Three: Having Your Team Members’ Backs. Explore the dynamic of how having faith in your team generates trust.

This is a beginner's course, intended for team leaders with an interest in Leading StandOut Teams. It includes lecture videos by StandOut Strengths Coaches, practice quizzes, graded quizzes, peer-reviewed assignments, discussion prompts, and activity guides to facilitate ongoing learning and provide a structure to make sense of learning so that it can be embedded into real change.

To succeed in this course, you should be willing to self-reflect and open to shifting perspectives. Making the effort will result in a positive and fulfilling response.

What's inside

Syllabus

Module 1: Building Trust in Communication

Welcome to Leading StandOut Teams, Course 5: Creating Trust & Support! Module 1 will explore what it means to create the conditions in which a team feels they can trust that everyone is being open and real. By the end of this module, you will learn techniques and tools that help you create an environment of trust and support on your team.

Module 2: Helping Teammates Do Their Best Work

Welcome back to Leading StandOut Teams, Course 5: Creating Trust & Support! Module 2 will explore how to create the team relatedness that generates a sense of support among team members.

Module 3: Being a Trusted Team Leader

Welcome back to Leading StandOut Teams: Course 5: Creating Trust & Support! Module 3 will explore the dynamic of how having faith in your team generates trust.

Good to know

Know what's good

, what to watch for

, and possible dealbreakers

Develops the core skill of creating trust on a team

Explores essential components of team-building

Designed for beginners who need to strengthen their leadership skills

Provides practical tools and techniques for building trust and support on teams

Taught by StandOut Strengths Coaches who are recognized for their work in team-building

Teaches strategies for improving communication and collaboration

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Creating Trust & Support with these activities:

Review Course Materials

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Taking some time to review the course materials before class can help you get a head start on the learning process and ensure that you're prepared for the discussions.

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Read the course syllabus
Review the lecture notes
Complete the assigned readings

Active Listening Drills

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Active listening is a key component of building trust. Active listening drills can help you improve your listening skills and become a more effective communicator.

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Find a partner to practice with
Take turns speaking and listening
Focus on really listening to what your partner is saying

Watch YouTube Videos on Creating Trustworthy Teams

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Watching YouTube videos on how to create trustworthy teams can help you learn from the experts and hear their perspectives on developing trust within teams.

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Search for YouTube videos on creating trustworthy teams
Watch several videos to get a wide range of perspectives
Take notes on the key takeaways from each video

Five other activities

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Show all eight activities

Read The 5 Dysfunctions of a Team

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Reading The 5 Dysfunctions of a Team will help you understand the 5 common reasons why teams fail. By understanding the underlying causes, you can begin to develop strategies to build a more trusting and supportive team environment.

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Read the book from beginning to end
Take notes on the key concepts, theories and practices
Identify and analyze the 5 dysfunctions of a team in connection with your own team's functioning

Attend a Team-Building Workshop

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Attending a team-building workshop can help you learn new skills and strategies for developing trust within teams. You can also network with other professionals who are interested in the same topic.

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Research team-building workshops in your area
Choose a workshop that meets your needs and interests
Register for the workshop
Attend the workshop

Start a Team-Building Project

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Starting a team-building project can help you practice the skills you need to build trust within your team. You and your team will have the opportunity to problem solve, collaborate, and communicate together towards a common goal.

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Identify a team-building project that you can work on
Assemble a team of people to work on the project with you
Develop a plan for your project
Execute your plan

Lead a Study Group

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Leading a study group can help you solidify your understanding of the course material and share your knowledge with others. You can also develop your leadership and communication skills.

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Gather a group of students to study with
Choose a topic to focus on
Create a study plan
Lead the study group

Write a Blog Post on Trust in Teams

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Writing a blog post on trust in teams can help you crystallize your own understanding of how to develop trust in teams. You will also have the opportunity to share your knowledge with others.

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Brainstorm a list of ideas for your blog post
Write an outline for your blog post
Write the first draft of your blog post
Revise and edit your blog post
Publish your blog post

Career center

Learners who complete Creating Trust & Support will develop knowledge and skills that may be useful to these careers:

Team Lead

This course is specifically designed for team leaders looking to improve their skills in creating a more trusting and supportive team environment. The course covers topics such as building trust in communication, helping teammates do their best work, and being a trusted team leader. By taking this course, team leads can gain valuable insights and tools to help them build stronger and more cohesive teams.

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Project Manager

Project managers are responsible for leading and managing projects, which often involves working with teams of people. This course can help project managers develop the skills needed to create a more trusting and supportive work environment for their teams. By learning how to build trust, create a sense of relatedness, and have faith in their teams, project managers can help their teams achieve greater success.

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Human Resources Manager

Human resources managers are responsible for managing the human resources of an organization, which includes creating and maintaining a positive work environment. This course can help HR managers develop the skills needed to create a more trusting and supportive work environment for their employees. By learning how to build trust, create a sense of relatedness, and have faith in their teams, HR managers can help create a more positive and productive work environment.

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Organizational Development Manager

Organizational development managers are responsible for developing and implementing programs and initiatives to improve the effectiveness of an organization. This course can help organizational development managers develop the skills needed to create a more trusting and supportive work environment within their organizations. By learning how to build trust, create a sense of relatedness, and have faith in their teams, organizational development managers can help create a more positive and productive work environment.

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Training and Development Manager

Training and development managers are responsible for developing and implementing training programs for employees. This course can help training and development managers develop the skills needed to create a more trusting and supportive learning environment for their employees. By learning how to build trust, create a sense of relatedness, and have faith in their teams, training and development managers can help create a more positive and productive learning environment.

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Manager

Managers are responsible for leading and managing teams of people. This course can help managers develop the skills needed to create a more trusting and supportive work environment for their teams. By learning how to build trust, create a sense of relatedness, and have faith in their teams, managers can help their teams achieve greater success.

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Supervisor

Supervisors are responsible for overseeing the work of a group of employees. This course can help supervisors develop the skills needed to create a more trusting and supportive work environment for their employees. By learning how to build trust, create a sense of relatedness, and have faith in their teams, supervisors can help their employees achieve greater success.

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Coach

Coaches help people achieve their goals. This course can help coaches develop the skills needed to create a more trusting and supportive relationship with their clients. By learning how to build trust, create a sense of relatedness, and have faith in their clients, coaches can help their clients achieve greater success.

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Mentor

Mentors provide guidance and support to people who are new to a field or who are looking to advance their careers. This course can help mentors develop the skills needed to create a more trusting and supportive relationship with their mentees. By learning how to build trust, create a sense of relatedness, and have faith in their mentees, mentors can help their mentees achieve greater success.

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Consultant

Consultants provide advice and guidance to organizations on how to improve their performance. This course can help consultants develop the skills needed to create a more trusting and supportive relationship with their clients. By learning how to build trust, create a sense of relatedness, and have faith in their clients, consultants can help their clients achieve greater success.

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Therapist

Therapists help people improve their mental health. This course may be useful for therapists who are looking to develop the skills needed to create a more trusting and supportive relationship with their clients. By learning how to build trust, create a sense of relatedness, and have faith in their clients, therapists can help their clients achieve greater success.

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Social Worker

Social workers help people who are facing challenges in their lives. This course may be useful for social workers who are looking to develop the skills needed to create a more trusting and supportive relationship with their clients. By learning how to build trust, create a sense of relatedness, and have faith in their clients, social workers can help their clients achieve greater success.

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Counselor

Counselors help people make decisions and solve problems. This course may be useful for counselors who are looking to develop the skills needed to create a more trusting and supportive relationship with their clients. By learning how to build trust, create a sense of relatedness, and have faith in their clients, counselors can help their clients achieve greater success.

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Teacher

Teachers help students learn and grow. This course may be useful for teachers who are looking to develop the skills needed to create a more trusting and supportive learning environment for their students. By learning how to build trust, create a sense of relatedness, and have faith in their students, teachers can help their students achieve greater success.

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Nurse

Nurses provide care and support to patients. This course may be useful for nurses who are looking to develop the skills needed to create a more trusting and supportive relationship with their patients. By learning how to build trust, create a sense of relatedness, and have faith in their patients, nurses can help their patients achieve greater success.

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