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Daniel C. Yeomans and IBM Skills Network Team

Program managers are highly valued professionals who can earn up to $245,870 p.a. (Glassdoor). This course is ideal for anyone interested in starting a career in program management. This includes project managers, product managers, product owners, and scrum masters who want a focused introduction to the role of program manager.

Program managers oversee multiple related projects to achieve strategic business objectives. In this course, you'll develop essential program management skills to get you started.

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Program managers are highly valued professionals who can earn up to $245,870 p.a. (Glassdoor). This course is ideal for anyone interested in starting a career in program management. This includes project managers, product managers, product owners, and scrum masters who want a focused introduction to the role of program manager.

Program managers oversee multiple related projects to achieve strategic business objectives. In this course, you'll develop essential program management skills to get you started.

You’ll discover how to define programs and investigate the phases of the program management lifecycle, addressing challenges and solutions. You’ll look at program management offices (PMOs) and learn about stakeholder management using tools like RACI charts. Plus, you’ll look at PMI-PgMP certification requirements, consider other certifications, and explore program manager career paths and the essential skills required for success.

Throughout this course, you'll get instructional guidance through videos and valuable hands-on practice in online labs to reinforce your learning. Then a final project will enable you to analyze program manager job postings and develop your learning plan to work in this role.

Enroll now to kickstart your journey to becoming a prized program manager!

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What's inside

Syllabus

Program Manager Profession Overview
In this module, you will gain the fundamental knowledge and skills required for successful program management. You will begin by defining programs, their initiation, and their critical role in organizational success. You will gain insights into key program strategy management relationships and the skills and competencies of a program manager. Additionally, you will learn about Program Management Offices (PMOs), their functionalities, and the activities they perform.
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Traffic lights

Read about what's good
what should give you pause
and possible dealbreakers
Develops program lifecycle management, hands-on implementation, and stakeholder management, which are core skills for the role
Explores program management lifecycle, phases, and related challenges, which is standard in industry
Taught by Daniel C. Yeomans, IBM Skills Network Team, who are recognized for their thought leadership in program management best practices
Examines program manager career opportunities, skills, and the application process, which is highly relevant to the learning objective
Provides hands-on practice in online labs to reinforce learning, which helps learners prepare for practical implementation
Requires prerequisites such as being a project manager, product manager, or project owner

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Reviews summary

Foundational program management for career growth

According to students, this course provides a largely positive and clear introduction to program management, making it an excellent foundation for those aspiring to the role or transitioning from project management. Learners found the lectures to be engaging and the concepts well-explained. The included online labs and final project are frequently cited as useful for practical application, particularly for understanding concepts like stakeholder management and PMOs. While highly praised by newcomers, some experienced professionals noted it might be too basic and could benefit from deeper, more advanced scenarios.
Provides valuable hands-on practice, though some desire more complexity.
"The labs were incredibly useful for hands-on practice..."
"The hands-on activities, though short, were helpful."
"While the theoretical explanations were good, the 'hands-on' elements could be more challenging."
Excellent starting point for new learners or those transitioning into the role.
"This course was exactly what I needed to kickstart my understanding of program management."
"As a project manager looking to move into program management, this course provided an excellent overview and filled in many gaps in my knowledge."
"Highly recommend for aspiring program managers!"
Offers practical tools and insights highly relevant for career development.
"The labs were incredibly useful for hands-on practice, especially the RACI chart exercise."
"The final project helped me organize my thoughts on career planning."
"I appreciated the discussion around PMI-PgMP certification, which helped me understand the next steps in my career journey."
Provides a highly clear and concise introduction to program management.
"The content is super clear, and the instructor explains complex topics in a very approachable way."
"This course demystified program management for me. The videos are engaging, and the concepts are explained simply without being patronizing."
"The course does an excellent job of defining program management and its distinctions from project management."
May be too basic or repetitive for highly experienced project managers.
"My only minor feedback is that some topics felt a bit high-level, and I wish there were more advanced examples."
"I found some of the content a bit repetitive, especially if you already have a strong background in project management."
"Honestly, I was a bit disappointed. I came in as an experienced project manager hoping for deeper insights..."

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Introduction to Program Management with these activities:
Review: A Guide to the Project Management Body of Knowledge
Review the foundational principles of project management before taking the course to better prepare yourself for success.
Show steps
  • Read a chapter each week to familiarize yourself with the key concepts of project management, specifically program management.
  • Take notes on the important points and concepts you encounter in the readings.
  • Engage with online forums or discussion groups to discuss the concepts you are learning and get clarification on any questions you may have.
Participate in a Program Management Study Group
Engage with fellow learners to discuss program management concepts, share knowledge, and provide support in a collaborative environment.
Browse courses on Program Management
Show steps
  • Find or create a study group with other individuals interested in program management.
  • Meet regularly to discuss course materials, case studies, and real-world program management scenarios.
  • Collaborate on projects or assignments to gain practical experience.
Follow Tutorials on Program Management Tools
Enhance your knowledge of program management tools and techniques by following guided tutorials and practicing their application.
Show steps
  • Identify the most commonly used program management tools and their key features.
  • Find video tutorials or online courses that provide step-by-step instructions on using these tools.
  • Follow the tutorials and practice using the tools in a simulated program management environment.
Four other activities
Expand to see all activities and additional details
Show all seven activities
Practice Identifying Program Management Responsibilities
Improve your understanding of the key responsibilities of a program manager by completing a series of practice exercises.
Browse courses on Stakeholder Management
Show steps
  • Find online quizzes or practice exercises that focus on identifying program management responsibilities.
  • Complete the practice exercises regularly to reinforce your understanding.
  • Review the correct answers to solidify your knowledge.
Create a Program Management Plan Outline
Develop a comprehensive outline of a program management plan to gain practical experience in planning and organizing program activities.
Browse courses on Program Management
Show steps
  • Research and gather information on the key components of a program management plan.
  • Create an outline that includes sections for each component, such as project scope, objectives, timeline, budget, and stakeholder management.
  • Review your outline and make any necessary revisions or additions.
Develop a Case Study Proposal for a Program Management Project
Apply your understanding of program management principles by developing a detailed proposal for a program management project.
Browse courses on Program Management
Show steps
  • Define the problem or opportunity that the program management project will address.
  • Develop a project charter that outlines the project's objectives, scope, and timeline.
  • Identify the key stakeholders and their roles in the project.
  • Create a budget and resource plan for the project.
  • Write a proposal that summarizes the project's objectives, approach, and expected outcomes.
Create a Program Management Simulation
Engage in a hands-on simulation to manage a program from start to finish, applying your knowledge and skills in a realistic environment.
Browse courses on Program Management
Show steps
  • Define the project scope, objectives, and constraints.
  • Identify and track project dependencies.
  • Manage project resources, including budget, time, and personnel.
  • Communicate with stakeholders and manage risks.
  • Monitor project progress and make necessary adjustments.

Career center

Learners who complete Introduction to Program Management will develop knowledge and skills that may be useful to these careers:

Reading list

We've selected 50 books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Introduction to Program Management.
Classic text on project management that provides a comprehensive overview of the field. It great resource for anyone who wants to learn about project management or improve their skills.
Is the foundational standard for program management according to the Project Management Institute (PMI). It provides a comprehensive framework, principles, and performance domains essential for understanding the discipline. It's a crucial reference for anyone starting in program management and is often used as a basis for professional certification.
Melissa Perri addresses the common pitfall of focusing on output (features built) rather than outcomes (value delivered to customers and the business). provides strategies for shifting to an outcome-driven product organization. It's highly relevant for contemporary product management challenges and helps solidify understanding of value creation.
Provides a comprehensive and detailed guide to the mechanics of Scrum, explaining the roles, artifacts, and events with clear illustrations. It's a valuable reference for anyone starting out or seeking to deepen their understanding of the framework's elements. It is often used as a textbook and is highly regarded for its practical approach.
Provides a practical, step-by-step guide to applying Lean Startup principles to product development. It focuses on innovating with Minimum Viable Products (MVPs) and leveraging customer feedback for product-market fit. It's an excellent resource for gaining a practical understanding of lean methodologies in product management.
A deep dive into the Product Owner role, this book guides readers through maximizing value with Scrum, including strategy, backlog management, and stakeholder collaboration. It's a must-read for Product Owners seeking to enhance their skills and understanding of their critical accountability within the Scrum framework. It offers practical advice for a key Scrum role.
Focuses on integrating continuous discovery practices into the product development process. It provides actionable techniques for ongoing customer interviews and experimentation to ensure teams are building the right products. It's a valuable resource for deepening understanding of customer-centric product management and is highly relevant to contemporary practices.
Managing Successful Programmes (MSP) widely recognized framework for program management. outlines the principles, themes, and processes for managing programs effectively to achieve strategic objectives and realize benefits. It's a valuable resource for understanding a structured approach to program management and is the basis for MSP certification.
Angela Duckworth presents the concept of 'grit' as the key to achieving long-term goals, emphasizing the importance of passion and perseverance over talent alone. is highly relevant for anyone facing challenges or setbacks in their career journey, providing inspiration and strategies for developing resilience.
This practical guide teaches you how to conduct effective customer interviews to gather unbiased feedback and validate product ideas. It's essential for product discovery and understanding customer needs. helps solidify understanding of customer research techniques.
Comprehensive guide to project management that provides answers to common questions. It great resource for anyone who wants to learn more about project management or solve specific problems.
Practical guide to agile project management that is full of tips and advice. It great resource for anyone who wants to learn how to use agile methods to improve their project management skills.
Reinforces the importance of focusing on customer behavior and desired outcomes rather than simply delivering features. It provides a framework for identifying and measuring the right metrics to ensure product efforts drive real value. It's highly relevant to contemporary product management practices.
Provides a comprehensive overview of RACI charts, including their benefits, how to create them, and how to use them effectively. It valuable resource for project managers and team members who want to improve their project coordination and communication.
A follow-up to 'Inspired,' this book focuses on building and leading empowered product teams. It delves into the organizational aspects of product management and how to create a culture of innovation. While building on foundational concepts, it offers deeper insights into product leadership and team dynamics, making it valuable for those looking to deepen their understanding.
Introduces the concepts of fixed and growth mindsets and their impact on achievement. Understanding and developing a growth mindset is fundamental for navigating challenges, learning new skills, and persisting in career development. It provides a strong psychological foundation for personal and professional resilience.
Practical guide to project management that is full of insights and advice. It great resource for anyone who wants to learn how to manage projects more effectively.
Retrospectives are a vital Scrum event for continuous improvement. provides a wealth of practical exercises and guidance for facilitating effective retrospectives that help teams learn and adapt. It's an essential resource for Scrum Masters and teams looking to deepen their inspection and adaptation capabilities.
Targeting young adults, this book emphasizes the importance of the twenties as a critical period for making foundational life and career decisions. It provides insights and practical advice for navigating work, relationships, and identity formation during this crucial decade. is highly relevant for high school and undergraduate students beginning to think about their career paths.
Delves into the emerging field of Product Operations, explaining how it helps streamline product development processes, improve communication, and enable product teams to scale effectively. It's highly relevant for understanding contemporary challenges in larger product organizations.
Cornerstone for Scrum Masters and agile coaches looking to develop their coaching skills. It provides frameworks and techniques for guiding teams towards self-organization and high performance, crucial aspects of a mature Scrum team. It complements the mechanical understanding of Scrum with essential interpersonal skills.
This handbook offers practical, real-world advice on program management. It covers essential topics such as stakeholder management, risk management, and program performance analysis. It useful reference tool for program managers at all levels and has been used as a textbook in academic institutions.
Is crucial for Scrum Teams to effectively manage their work. It covers various techniques for estimating and planning in an agile environment, directly applicable to Scrum's sprint planning and release planning. It provides practical methods to address key questions about timelines and cost, deepening the team's ability to forecast and commit.
Specifically addresses the unique challenges and considerations of managing AI-powered products. It covers topics such as understanding AI technologies, defining AI product strategies, and working with data science teams. It's highly relevant for product managers working on or interested in contemporary AI products.
Explores the journey of a Scrum Master and provides practical guidance and insights into the role beyond the basic framework. It's a helpful resource for new and experienced Scrum Masters looking to understand the mindset and practices of an effective servant-leader in a Scrum environment.
For organizations scaling Scrum, this book introduces the Nexus Framework, an approach for multiple Scrum teams collaborating on a single product. It's essential for understanding how to apply Scrum principles at scale and addresses the challenges of integration and dependency management in larger contexts. It's a valuable resource for those dealing with scaled Scrum.
Challenges the traditional linear view of career progression and encourages individuals to embrace a more fluid and adaptable approach. It's highly relevant for navigating the contemporary job market, which often involves non-linear paths and multiple transitions.
While not solely about Scrum, this book is essential for understanding how to effectively capture and manage requirements in an agile context using user stories, a common practice in Scrum. It provides a comprehensive guide valuable for Product Owners and Development Teams to deepen their understanding of backlog management. It's a practical reference for a key Scrum artifact.
Based on Product School's curriculum, this book offers a comprehensive guide to the product management role, covering essential concepts and practices from ideation to launch. It's a solid resource for gaining a broad understanding and is often recommended for aspiring product managers.
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Challenges the idea that early specialization is always the key to success, arguing that a broader range of experiences and skills can be more advantageous in a complex and rapidly changing world. It's particularly relevant for individuals navigating interdisciplinary fields or considering career pivots.
Offers practical guidance on creating and evolving product strategies and roadmaps in a lean and agile environment. It provides a structured approach to strategic product management and is valuable for deepening understanding in this area.
Based on interviews with successful product leaders, this book explores the traits, techniques, and challenges of leading product teams and delivering successful products. It's a valuable resource for those aspiring to or currently in product leadership roles, offering insights to deepen their understanding.
Focuses specifically on benefits realization management (BRM), a critical aspect of program management that ensures programs deliver tangible value aligned with strategic goals. It provides a framework and guidance for maximizing business value through effective BRM practices. This is valuable for deepening understanding in a key program management area.
This practical guide focuses on the process of benefits realization management. It provides a step-by-step approach to identifying, planning, and realizing benefits from projects and programs. It's a valuable resource for program managers focused on delivering measurable outcomes.
In a fast-paced world, this book emphasizes the importance of long-term strategic thinking for career success. It provides guidance on setting priorities, making deliberate choices, and building a sustainable career path.
Addresses the anxieties and uncertainties surrounding career development in the modern world. It provides strategies for developing resilience, adapting to change, and future-proofing your career in the face of technological advancements and economic shifts.
Offers a realistic and practical look at the day-to-day challenges and realities of working as a product manager. It complements more theoretical books by providing actionable advice and insights into common scenarios. It's particularly useful for gaining a practical understanding of the role.
Following up on 'The Squiggly Career,' this book offers practical coaching exercises and tools to help individuals take ownership of their career development. It's a hands-on guide for self-reflection and action planning. is valuable for those who want to actively manage their career path.
Delves into the strategic aspects of benefits realization, connecting it to portfolios and organizational change management. It provides a practical approach for implementing BRM and is aligned with PMI standards. It's a useful resource for understanding how programs contribute to broader organizational change and value creation.
Aimed at practitioners, this book delves into common challenges faced when implementing Scrum and provides guidance on overcoming them to maximize agility. It's valuable for those looking to deepen their understanding of applying Scrum in complex situations and achieving its full potential.
Provides a roadmap for successfully transitioning into a new role or organization. It outlines key strategies for assessing the situation, building relationships, and achieving early wins. This is an essential guide for anyone starting a new job or taking on new responsibilities.
This guide offers a practical perspective on program management for managers. It covers key aspects of leading and managing programs, emphasizing the role of the program manager in driving change and delivering benefits. It's a good resource for both new and experienced program managers seeking actionable guidance.

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