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Chris Caplice, Christopher Cassa, Eva Ponce, and David Correll

There are underlying fundamental principles and concepts that apply to all supply chains, which can be expressed in relatively straightforward models. However, to actually implement them across a real supply chain requires the use of technology across multiple systems. Supply chains have a long history of using technology to improve efficiency and effectiveness. The shear scale and scope of most supply chains require many distinct systems to interact with each other.

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There are underlying fundamental principles and concepts that apply to all supply chains, which can be expressed in relatively straightforward models. However, to actually implement them across a real supply chain requires the use of technology across multiple systems. Supply chains have a long history of using technology to improve efficiency and effectiveness. The shear scale and scope of most supply chains require many distinct systems to interact with each other.

Unfortunately, technology is a moving target. It is constantly evolving and improving so that today's technology is outdated within a few years or months. Rather than focusing on a specific software system, this business and management course will focus on three aspects: fundamental concepts, core systems, and data analysis.

We will start with the introduction of fundamental concepts that are used in all software tools. We will cover IT fundamentals, including project management and software processes, data modeling, UML, relational databases and SQL. We will also introduce Internet technologies, such as XML, web services, and service-oriented architectures. No prior programming experience required.

We will then provide an overview of the main types of supply chain software including ERP, WMS, and TMS systems. We will describe their main functionality, how they work, how they are used, their architecture, data flows, and how they are organized into modules. We will also cover the software selection process and how software upgrade and implementation projects should be organized and managed.

Finally, we will dive into data analysis that is core to all large supply chains. We will introduce visualization and big data analysis techniques that are used in practice today.

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What's inside

Learning objectives

  • Fundamental it concepts
  • Supply chain management systems
  • Analysis of data from supply chain systems

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Develops data analysis techniques that are highly relevant to supply chains
Covers architecture and use of ERP, WMS, and TMS systems used in supply chains
Teaches IT fundamentals, including project management, software processes, data modeling, and UML
Uses relational databases and SQL to convey data modeling fundamentals
Introduces modern Internet technologies, including XML, web services, and service-oriented architectures
No prior programming experience is necessary to take this course

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Supply Chain Technology and Systems with these activities:
Review course syllabus
Helps recall any previously acquired knowledge about supply chain management fundamentals and data analysis techniques.
Show steps
  • Read the course syllabus carefully
  • Identify key topics and learning objectives
  • Review any prerequisites and foundational concepts
Read 'Supply Chain Management: Strategy, Planning, and Operation'
Provides a comprehensive overview of supply chain management principles and best practices, complementing the course content.
Show steps
  • Purchase or borrow the book
  • Read each chapter carefully and take notes
  • Complete the end-of-chapter exercises or case studies
  • Summarize key concepts and their relevance to the course
Answer questions on online forums
Reinforces understanding through explaining concepts to others and engaging in discussions.
Show steps
  • Join online forums or discussion boards related to the course topics
  • Monitor discussions and identify questions that you can answer
  • Provide clear and helpful responses, citing relevant course materials
Four other activities
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Show all seven activities
Create a concept map
Enhances understanding and retention of fundamental concepts and their interconnections in supply chain management.
Show steps
  • Identify key concepts and their relationships
  • Use a visual tool to create a conceptual map
  • Explain the connections and relationships between concepts
Explore supply chain software demos
Provides hands-on experience with different types of supply chain software, deepening the understanding of their functionality.
Browse courses on ERP Systems
Show steps
  • Identify reputable vendors and their software offerings
  • Register for free trials or demos
  • Explore the software's features and interface
Solve data analysis exercises
Strengthens analytical skills and reinforces data analysis concepts covered in the course.
Browse courses on Data Analytics
Show steps
  • Find online resources or textbooks with practice datasets
  • Apply data analysis techniques to solve exercises
  • Interpret and draw insights from the results
Design a supply chain improvement plan
Applies knowledge gained in the course to a real-world scenario, fostering critical thinking and problem-solving skills.
Browse courses on Supply Chain Management
Show steps
  • Identify a specific supply chain challenge or opportunity
  • Research and gather data on the current supply chain
  • Develop and analyze alternative improvement plans
  • Present the recommended plan and justify its benefits

Career center

Learners who complete Supply Chain Technology and Systems will develop knowledge and skills that may be useful to these careers:
Supply Chain Analyst
Supply Chain Analysts help organizations optimize their supply chains by improving efficiency and reducing costs. This course provides a foundation in the fundamental concepts of supply chain management, as well as an overview of the main types of supply chain software used in the industry. By taking this course, you will gain the knowledge and skills needed to succeed as a Supply Chain Analyst.
Production Planner
Production Planners are responsible for planning and scheduling the production of goods and services. This course provides a foundation in the fundamental concepts of supply chain management, as well as an overview of the main types of supply chain software used in the industry. By taking this course, you will gain the knowledge and skills needed to succeed as a Production Planner.
Transportation Manager
Transportation Managers are responsible for planning and managing the transportation of goods and materials. This course provides a foundation in the fundamental concepts of supply chain management, as well as an overview of the main types of supply chain software used in the industry. By taking this course, you will gain the knowledge and skills needed to succeed as a Transportation Manager.
Warehouse Manager
Warehouse Managers are responsible for the efficient operation of warehouses and distribution centers. This course provides a foundation in the fundamental concepts of supply chain management, as well as an overview of the main types of supply chain software used in the industry. By taking this course, you will gain the knowledge and skills needed to succeed as a Warehouse Manager.
Procurement Manager
Procurement Managers are responsible for sourcing and purchasing goods and services for an organization. This course provides a foundation in the fundamental concepts of supply chain management, as well as an overview of the main types of supply chain software used in the industry. By taking this course, you will gain the knowledge and skills needed to succeed as a Procurement Manager.
Inventory Manager
Inventory Managers are responsible for planning and managing the flow of inventory through a supply chain. This course provides a foundation in the fundamental concepts of supply chain management, as well as an overview of the main types of supply chain software used in the industry. By taking this course, you will gain the knowledge and skills needed to succeed as an Inventory Manager.
Demand Planner
Demand Planners are responsible for forecasting demand for products and services. This course provides a foundation in the fundamental concepts of supply chain management, as well as an overview of the main types of supply chain software used in the industry. By taking this course, you will gain the knowledge and skills needed to succeed as a Demand Planner.
Supply Chain Consultant
Supply Chain Consultants help organizations improve their supply chains by identifying and solving problems. This course provides a foundation in the fundamental concepts of supply chain management, as well as an overview of the main types of supply chain software used in the industry. By taking this course, you will gain the knowledge and skills needed to succeed as a Supply Chain Consultant.
Logistics Manager
Logistics Managers are responsible for planning, organizing, and coordinating the movement of goods and services from suppliers to customers. This course provides a foundation in the fundamental concepts of supply chain management, as well as an overview of the main types of supply chain software used in the industry. By taking this course, you will gain the knowledge and skills needed to succeed as a Logistics Manager.
Operations Research Analyst
Operations Research Analysts use mathematical and analytical techniques to solve problems in a variety of industries, including supply chain management. This course provides a foundation in the fundamental concepts of supply chain management, as well as an overview of the main types of supply chain software used in the industry. By taking this course, you will gain the knowledge and skills needed to succeed as an Operations Research Analyst.
Data Analyst
Data Analysts collect, analyze, and interpret data to help organizations make better decisions. This course provides a foundation in the fundamental concepts of supply chain management, as well as an overview of the main types of supply chain software used in the industry. By taking this course, you will gain the knowledge and skills needed to succeed as a Data Analyst in the supply chain field.
Project Manager
Project Managers plan, organize, and execute projects. This course provides a foundation in the fundamental concepts of supply chain management, as well as an overview of the main types of supply chain software used in the industry. By taking this course, you will gain the knowledge and skills needed to succeed as a Project Manager in the supply chain field.
Business Analyst
Business Analysts help organizations improve their business processes by identifying and solving problems. This course provides a foundation in the fundamental concepts of supply chain management, as well as an overview of the main types of supply chain software used in the industry. By taking this course, you will gain the knowledge and skills needed to succeed as a Business Analyst in the supply chain field.
Software Engineer
Software Engineers design, develop, and maintain software applications. This course provides a foundation in the fundamental concepts of supply chain management, as well as an overview of the main types of supply chain software used in the industry. By taking this course, you will gain the knowledge and skills needed to succeed as a Software Engineer in the supply chain field.
IT Manager
IT Managers plan, organize, and direct the IT resources of an organization. This course provides a foundation in the fundamental concepts of supply chain management, as well as an overview of the main types of supply chain software used in the industry. By taking this course, you will gain the knowledge and skills needed to succeed as an IT Manager in the supply chain field.

Reading list

We've selected 25 books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Supply Chain Technology and Systems.
Will help students understand the fundamentals of supply chain management, including strategy, planning, and operation.
Provides a comprehensive overview of supply chain management, covering topics such as strategy, planning, and operations. It valuable resource for students and professionals who want to learn more about this field.
Provides comprehensive coverage of supply chain management concepts and practices, including planning, sourcing, production, logistics, and customer service.
Will help students learn about the different aspects of supply chain logistics management, including transportation, warehousing, and inventory management.
This textbook provides a comprehensive overview of supply chain management and logistics. It covers all aspects of supply chain management, from transportation and warehousing to inventory management and customer service.
Presents the fundamental concepts of supply chain management and logistics. It would be helpful as background reading for students new to the field, as it provides a comprehensive overview of the topics covered in the course.
This textbook provides a comprehensive overview of supply chain management from a logistics perspective. It covers all aspects of supply chain management, from transportation and warehousing to inventory management and customer service.
Provides a mathematical and quantitative approach to supply chain management. It would be suitable for students with a strong background in mathematics and computer science who are interested in developing optimization models for supply chains.
Provides a mathematical introduction to supply chain engineering. It covers topics such as network design, inventory management, and transportation. It valuable resource for students and professionals who want to learn more about this field.
Provides a comprehensive overview of logistics and supply chain management, covering topics such as transportation, warehousing, and inventory management.
Provides a practical guide to supply chain management. It covers topics such as supply chain strategy, planning, and operations. It valuable resource for students and professionals who want to learn more about this field.
Provides a basic introduction to supply chain management. It covers topics such as supply chain strategy, planning, and operations. It valuable resource for students and professionals who want to learn more about this field.
Provides a comprehensive overview of supply chain management and logistics, covering topics such as transportation, warehousing, and inventory management.
Provides a quantitative approach to supply chain management. It covers topics such as supply chain strategy, planning, and operations. It valuable resource for students and professionals who want to learn more about this field.
Will help students learn about information technology for supply chain management.
Provides a comprehensive overview of supply chain management concepts and practices, covering topics such as supply chain design, planning, and operations.

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