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Communicating with Diverse Audiences

During this course you will cover the following subjects: Week 1: The role of culture and language in communication Week 2: Language and unconscious bias Week 3: Using English as a lingua franca with speakers from different linguistic backgrounds Week 4: Using language to establish interpersonal relationships Most FutureLearn courses run multiple times. Every run of a course has a set start date but you can join it and work through it after it starts. Find out more This course is designed for professionals looking to improve their ability to communicate across linguistic and cultural boundaries.

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Reviews summary

Practical cross-cultural communication skills

According to students, this course is a largely positive and highly practical guide for improving communication across cultural and linguistic boundaries. Many found the content, particularly on unconscious bias and English as a lingua franca, to be incredibly insightful and immediately applicable in professional settings. The course structure is often praised for being logical and easy to follow. While it provides a solid foundation for understanding diverse communication, some learners with prior experience found certain elements to be a bit basic or desired more advanced scenarios and deeper exploration of complex topics.

The course follows a logical and easy-to-understand progression.

"The course structure was logical and easy to follow."

"The weekly topics built upon each other effectively."

"The course flow was smooth."

Highlights specific modules as particularly eye-opening and valuable.

"The modules on unconscious bias and using English as a lingua franca were particularly eye-opening."

"I found the breakdown of cultural nuances in communication to be extremely valuable."

"The focus on English as a lingua franca was particularly insightful."

Equips learners with immediately applicable communication strategies.

"This course was incredibly insightful and practical. ... I feel much more equipped to handle diverse communication challenges in my professional life."

"As an HR professional, this has directly impacted how I approach team interactions."

"I immediately started applying the strategies in my work."

Some aspects of video delivery or discussion facilitation could be improved.

"My only minor critique is that some video segments were a bit dry."

"The discussions were okay, but not always facilitated effectively."

Some felt certain topics lacked depth or were too generic for complex situations.

"Some of the material felt a bit generic. ... I felt it wasn't explored in enough depth for practical application in complex situations."

"Disappointed with the lack of depth. ... I was hoping for more actionable strategies and less theoretical discussion."

"The core video content felt a bit superficial."

Provides a solid foundation, better suited for beginners than advanced learners.

"Some parts felt a bit basic for someone with prior experience, but the refreshers were still useful."

"It feels more like an introductory overview than a substantial learning experience for professionals."

"It's fine for absolute beginners but not for intermediate learners seeking deeper understanding."

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Learners who complete Communicating with Diverse Audiences will develop knowledge and skills that may be useful to these careers:

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Working Across Cultures

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Provides a practical guide to the field of intercultural communication, with a focus on how to communicate effectively across cultures.

Communicating with Diverse Audiences

Topics Covered

Topics Covered

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Reviews summary

Practical cross-cultural communication skills

Activities

Career center

Reading list

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