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International and Cross-Cultural Negotiation

Negotiation, Mediation and Conflict Resolution,

All of us are aware that cultural differences are significant and that they affect how we interact with others in business and in leisure activities. But what is culture exactly, and how does it impact on negotiation, in particular? This course will help you to be more precise about different dimensions of culture, from one region or country to another, while helping you to avoid simplifications, clichés and stereotypes. It will also lead you to a better overall awareness of your own culture. In addition the course modules will guide you to a better understanding of when and how cultural differences are likely to influence the different dimensions of a negotiation - the people, problems and processes. Armed with that understanding, your awareness, preparation and strategy will be enhanced when you are faced with negotiators from cultures and regions different from your own. Your ability to anticipate and react, your negotiation flexibility, will be improved and refined. The course also gives you a concrete look at quite different national and regional negotiation styles (we look at the French, Chinese, North American and Middle Eastern). In addition, an examination of negotiation in two multicultural settings (European Union institutions, on the one hand, and the recent COP 21 climate conference in Paris, on the other) highlights the importance of well-designed negotiation processes for getting both efficiency and fairness.

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Rating 4.7 based on 34 ratings
Length 5 weeks
Effort 4 weeks of study, about 1 hour/ week exept for week 4, about 3 hours.
Starts Jul 10 (41 weeks ago)
Cost $79
From ESSEC Business School via Coursera
Instructors Aurélien Colson, Alan Jenkins
Download Videos On all desktop and mobile devices
Language English
Subjects Business
Tags Business Leadership And Management

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What people are saying

answer sometimes so close

(B) Several of the quizzes are poorly worded, with the "correct" answer sometimes so close to a cultural cliché that I would have thought it an obvious trap.

balanced everyday human interaction

This course adequately prepares a Negotiator for multi cultural negotiation and a balanced everyday human interaction.

giving too much information

Very insightful, without giving too much information, simply some guidelines and tools to help you when going into an international negotiation.

my free time.absolutely recommended

Hofstede's) a bit more in detail in my free time.Absolutely recommended!

read regarding specific cultures

I would have liked some suggestions on what to read regarding specific cultures and how their negotiation style is This course gives a really detailed overview in how far cultures differ in their negotiation behaviour.

do powerpoint slides

Has no one taught them or assisted the profs how to do Powerpoint slides?

most valuable aspects

on COP21) at the end of the course were one of the most valuable aspects.

not always explained

(A) Some of the videos are quite "theoretical", discussing frameworks and mentioning names of concepts which are not always explained in detail.

answers were ambiguous

In some other cases the questions and answers were ambiguous.

but please

if possible

If possible I would suggest expanding the number of examples and the level of detail, and integrating them throughout the course rather than in the final module.

looking forward

Looking forward to complete the two more modules!

Careers

An overview of related careers and their average salaries in the US. Bars indicate income percentile.

WorkFirst Advisor/Inter-Cultural Center Coordinator $35k

Ticketing & Cultural Events Specialist $39k

Program Coordinator, Cultural Competence and Health Literacy $39k

Instructor and Cultural Program Coordinator $43k

Cultural / Community Outreach Interpreter $50k

Program Leader, Personal & Cultural Enrichment in Continuing Education $57k

Cultural Resources Program Manager Lead $62k

Cultural Resource Specialist Lead $72k

Assistant Adjunct Professor in Cultural Anthropology and the Middle East $72k

Cultural Resources Information Specialist $76k

Senior Cultural Resource Specialist Manager $107k

Principal Cultural Resource Specialist $126k

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Rating 4.7 based on 34 ratings
Length 5 weeks
Effort 4 weeks of study, about 1 hour/ week exept for week 4, about 3 hours.
Starts Jul 10 (41 weeks ago)
Cost $79
From ESSEC Business School via Coursera
Instructors Aurélien Colson, Alan Jenkins
Download Videos On all desktop and mobile devices
Language English
Subjects Business
Tags Business Leadership And Management

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