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Mediation and Conflict Resolution

Negotiation, Mediation and Conflict Resolution,

Mediation is a crucial means to reaching peaceful and agreed solutions in today’s world – on an international, political, industrial, peace-keeping or social level. With the course you will be able to choose and lead a mediation process. You will gain a deeper understanding of workplace and international conflict resolution. Fundamentals of Negotiation are required to complete this MOOC. You can acquire them through our MOOC "Negotiation Fundamentals". After this course, you will be able to: Define what a mediation is and choose when to use it; List different types of mediation; Identify typical challenges and difficulties that most mediators face; Choose the adequate strategies within a repertoire of options; Identify the do’s and don’ts in mediation. This MOOC offers video lectures from leading experts, interactive questions, case studies, practice and graded quizzes. Designed as a logical follow on from the suite of ESSEC IRENE online courses in negotiation, this course about mediation and conflict resolution teaches a whole set of additional skills and approaches. Developed by one of Europe’s leading institutes of research and education in negotiation and mediation, ESSEC IRENE, this course provides you with a meaningful and effective bouquet of practical cases, tools, approaches and skills to put your mediation into high-impact practice.

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Rating 5.0 based on 9 ratings
Length 6 weeks
Effort 1-2 hours/week
Starts Jun 26 (44 weeks ago)
Cost $79
From ESSEC Business School via Coursera
Instructors Alan Jenkins, Aurélien Colson, Joseph Maila
Download Videos On all desktop and mobile devices
Language English
Subjects Business
Tags Business Personal Development Leadership And Management

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What people are saying

teach skills each professional

As the first courses of this serie, this is also a great class that teach skills each professional should have.

as the first courses

highly recommended - clear

Highly recommended - clear and concise.

peaceful conflict resolution

Peaceful conflict resolution.

mediate with success

Now I have some tools that can help me to mediate with success!

excellent first approach

Excellent first approach on what is mediation and on how to carry it out successfully.

it was nice

It was nice and lucid.

all need

We all need more of that.

can help

carry it

great class

need more

Careers

An overview of related careers and their average salaries in the US. Bars indicate income percentile.

Resolution Representative $37k

Resolution Coordinator $39k

Loan Resolution $47k

Resolution Advocate $48k

Resolution Advocate $48k

Resolution Auditor $50k

A/R Resolution Specialist $55k

Remote Services Resolution $67k

Conflict Prevention Officer $86k

Conflict of Interest Program Manager $87k

Supervisor Conflict Specialist $96k

Senior Conflict Specialist $101k

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Rating 5.0 based on 9 ratings
Length 6 weeks
Effort 1-2 hours/week
Starts Jun 26 (44 weeks ago)
Cost $79
From ESSEC Business School via Coursera
Instructors Alan Jenkins, Aurélien Colson, Joseph Maila
Download Videos On all desktop and mobile devices
Language English
Subjects Business
Tags Business Personal Development Leadership And Management

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