Mediation and Conflict Resolution
Negotiation, Mediation and Conflict Resolution,
Mediation is a crucial means to reaching peaceful and agreed solutions in today’s world – on an international, political, industrial, peace-keeping or social level. With the course you will be able to choose and lead a mediation process. You will gain a deeper understanding of workplace and international conflict resolution. Fundamentals of Negotiation are required to complete this MOOC. You can acquire them through our MOOC "Negotiation Fundamentals". After this course, you will be able to: Define what a mediation is and choose when to use it; List different types of mediation; Identify typical challenges and difficulties that most mediators face; Choose the adequate strategies within a repertoire of options; Identify the do’s and don’ts in mediation. This MOOC offers video lectures from leading experts, interactive questions, case studies, practice and graded quizzes. Designed as a logical follow on from the suite of ESSEC IRENE online courses in negotiation, this course about mediation and conflict resolution teaches a whole set of additional skills and approaches. Developed by one of Europe’s leading institutes of research and education in negotiation and mediation, ESSEC IRENE, this course provides you with a meaningful and effective bouquet of practical cases, tools, approaches and skills to put your mediation into high-impact practice.
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Rating | 5.0★ based on 9 ratings |
---|---|
Length | 6 weeks |
Effort | 1-2 hours/week |
Starts | Jun 26 (44 weeks ago) |
Cost | $79 |
From | ESSEC Business School via Coursera |
Instructors | Alan Jenkins, Aurélien Colson, Joseph Maila |
Download Videos | On all desktop and mobile devices |
Language | English |
Subjects | Business |
Tags | Business Personal Development Leadership And Management |
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What people are saying
teach skills each professional
As the first courses of this serie, this is also a great class that teach skills each professional should have.
as the first courses
highly recommended - clear
Highly recommended - clear and concise.
peaceful conflict resolution
Peaceful conflict resolution.
mediate with success
Now I have some tools that can help me to mediate with success!
excellent first approach
Excellent first approach on what is mediation and on how to carry it out successfully.
it was nice
It was nice and lucid.
all need
We all need more of that.
can help
carry it
great class
need more
Careers
An overview of related careers and their average salaries in the US. Bars indicate income percentile.
Resolution Representative $37k
Resolution Coordinator $39k
Loan Resolution $47k
Resolution Advocate $48k
Resolution Advocate $48k
Resolution Auditor $50k
A/R Resolution Specialist $55k
Remote Services Resolution $67k
Conflict Prevention Officer $86k
Conflict of Interest Program Manager $87k
Supervisor Conflict Specialist $96k
Senior Conflict Specialist $101k
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Rating | 5.0★ based on 9 ratings |
---|---|
Length | 6 weeks |
Effort | 1-2 hours/week |
Starts | Jun 26 (44 weeks ago) |
Cost | $79 |
From | ESSEC Business School via Coursera |
Instructors | Alan Jenkins, Aurélien Colson, Joseph Maila |
Download Videos | On all desktop and mobile devices |
Language | English |
Subjects | Business |
Tags | Business Personal Development Leadership And Management |
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