Mastering Jira® with Atlassian® Intelligence (AI) & Rovo® from Udemy

Disclaimer

Jira®, Rovo®, Atlassian®, and related trademarks are the property of Atlassian (Atlassian Pty Ltd.)

This course is not endorsed by, sponsored by, or affiliated with Atlassian Pty Ltd. It is intended solely for educational purposes and does not constitute an official Atlassian certification.

About the Course

If you are a project manager, developer, business analyst, or team member struggling to keep projects organized, you’ve probably asked yourself: How can I reduce wasted time, cut through endless tasks, and actually keep my team aligned? Or maybe you’ve been wondering how AI and new Atlassian® tools like Rovo® can make Jira® smarter, faster, and more powerful for your daily work.

This course, Mastering Jira® with Atlassian® Intelligence (AI) & Rovo®, is designed to give you not just the basics of Jira®, but also the cutting-edge features that transform it into an AI-powered teammate. You’ll move step-by-step from setting up projects and workflows, to automations, reporting, and finally into the world of Atlassian® Intelligence and Rovo®—so you can supercharge your productivity and your team’s collaboration.

In this course, you will:

Develop the skills to set up Jira® workspaces, projects, and boards tailored to your team.
Master workflows, transitions, and work item types for seamless task management.
Automate repetitive processes using templates, manual setups, and Atlassian® Intelligence.
Streamline reporting with dashboards, project views, and advanced filters.
Enable business users to raise, track, and monitor requests inside Jira®.
Leverage Atlassian® Intelligence for smart task creation and AI-powered automations.
Supercharge your Jira® with Rovo® Search, Chat, Knowledge Cards, and Rovo® Agents as AI teammates.

Why is this important? Because Jira® is one of the most widely used project management tools globally—but many teams only scratch the surface. With Atlassian® Intelligence and Rovo®, Jira® is no longer just a tracker—it becomes a proactive assistant that helps you find answers, take actions, and keep everyone on the same page without endless searching or manual work.

Throughout the course, you’ll complete practical activities: configuring boards, building automations, creating reports, setting up business workflows, and experimenting with Rovo® AI capabilities. You’ll see demonstrations, follow real-world scenarios, and gain hands-on practice so you can apply these skills directly to your projects.

What makes this course different is its focus on the future of Jira®—not just the standard features, but also the newest AI capabilities Atlassian® is bringing to teams. As an instructor with expertise in both product management and Atlassian® tools, I’ll guide you through each concept in simple, practical terms so you can confidently bring AI-powered Jira® to your workplace.

So, are you ready to stop juggling spreadsheets, endless tickets, and repetitive tasks—and instead let Jira® + AI work for you?Join me inside and start mastering Jira® with Atlassian® Intelligence and Rovo® today.

What's inside

Learning objectives

Set up jira® workspaces, projects, and boards tailored to your team’s needs.
Define and manage workflows with statuses, transitions, and resolutions.
Create and organize tasks, issues, and business requests efficiently in jira®.
Apply atlassian® intelligence to generate tasks, assign work, and structure swimlanes automatically.
Build automations using templates, manual rules, and ai-powered configurations.

Monitor and optimize project progress using reports, dashboards, and filters.
Explore project views, basic search, advanced search, and ai-driven queries in jira®.
Enable business users by setting up accounts, roles, and request forms for smooth collaboration.
Discover how to use rovo® search, knowledge cards, and chat to find answers and take actions faster.
Deploy and manage rovo® agents as ai teammates to supercharge team productivity in jira®.

Set up jira® workspaces, projects, and boards tailored to your team’s needs.
Define and manage workflows with statuses, transitions, and resolutions.
Create and organize tasks, issues, and business requests efficiently in jira®.
Apply atlassian® intelligence to generate tasks, assign work, and structure swimlanes automatically.
Build automations using templates, manual rules, and ai-powered configurations.
Monitor and optimize project progress using reports, dashboards, and filters.
Explore project views, basic search, advanced search, and ai-driven queries in jira®.
Enable business users by setting up accounts, roles, and request forms for smooth collaboration.
Discover how to use rovo® search, knowledge cards, and chat to find answers and take actions faster.
Deploy and manage rovo® agents as ai teammates to supercharge team productivity in jira®.

Syllabus

Introduction to Jira® with Atlassian® Intelligence (AI) & Rovo®

Introduction to the Course & Know your Instructor

Why Jira and How We’ll Learn It

Career center

Learners who complete Mastering Jira® with Atlassian® Intelligence (AI) & Rovo® will develop knowledge and skills that may be useful to these careers:

Jira System Specialist

A Jira System Specialist is responsible for the administration, configuration, and optimization of Jira® instances to meet an organization's specific needs. This includes setting up projects, managing users, and customizing workflows. This course, Mastering Jira® with Atlassian® Intelligence (AI) & Rovo®, is an exceptionally direct path to success for a Jira System Specialist, providing comprehensive, hands-on training on every aspect of advanced Jira® configuration. You will master setting up workspaces, projects, boards, and meticulously defining workflows with statuses, transitions, and resolutions. Crucially, the course delves into implementing automations, including AI-powered configurations, and deploying Rovo® Search, Knowledge Cards, and Rovo® Agents. This makes you adept at transforming Jira® into an AI-powered teammate, ready to supercharge any team's productivity and collaboration.

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Project Manager

A Project Manager orchestrates the planning, execution, and completion of initiatives, ensuring objectives are met efficiently. This role demands mastery of task organization, resource allocation, and progress tracking. This course, Mastering Jira® with Atlassian® Intelligence (AI) & Rovo®, helps build a strong foundation for success by providing advanced capabilities in managing projects within Jira®, a globally recognized project management tool. Learners develop expertise in configuring Jira® workspaces, establishing tailored workflows, and automating repetitive processes using templates and Atlassian® Intelligence. The course specifically enhances a Project Manager's ability to streamline reporting with custom dashboards and leverage Rovo® Search and AI Agents, transforming Jira® into a proactive assistant. Taking this course offers practical, hands-on experience to confidently bring AI-powered Jira® into the workplace, significantly improving team alignment and overall project productivity.

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Scrum Master

A Scrum Master facilitates agile development processes, helping teams adhere to Scrum principles and maximize efficiency. This involves managing backlogs, sprints, and ensuring team collaboration. This course, Mastering Jira® with Atlassian® Intelligence (AI) & Rovo®, helps a Scrum Master by providing in-depth knowledge of how to set up Jira® boards, define complex workflows, and manage work item types crucial for agile teams. You will learn to automate repetitive tasks and generate insightful reports and dashboards to monitor sprint progress effectively. The integration of Atlassian® Intelligence for smart task creation and Rovo® Agents as AI teammates offers powerful new ways for a Scrum Master to streamline daily stand-ups, backlog refinement, and overall team productivity, enhancing their ability to unblock teams and improve delivery cycles.

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Business Analyst

A Business Analyst acts as a bridge between business needs and technical solutions, defining requirements, analyzing processes, and ensuring continuous improvement. This course, Mastering Jira® with Atlassian® Intelligence (AI) & Rovo®, helps build a strong foundation for a Business Analyst by providing extensive training in setting up and managing projects and workflows within Jira®. Learners will master defining and tracking business requests, using advanced search and filters for data analysis, and building automations that streamline information flow. The course's focus on Atlassian® Intelligence and Rovo® allows a Business Analyst to leverage AI for quicker insights, smart task creation, and efficient knowledge retrieval through Rovo® Search and Knowledge Cards. This empowers them to better understand, document, and optimize business processes.

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Product Owner

A Product Owner is responsible for maximizing the value of a product by managing the product backlog, defining user stories, and prioritizing features based on business value. This course, Mastering Jira® with Atlassian® Intelligence (AI) & Rovo®, helps a Product Owner excel by providing mastery in configuring Jira® projects and boards to effectively manage product backlogs and releases. You will learn to define and organize tasks, issues, and requests, and to streamline reporting with dashboards and advanced filters to monitor product development. The application of Atlassian® Intelligence for smart task creation and Rovo® Search for accessing knowledge cards offers powerful tools for a Product Owner to quickly refine requirements, gain insights, and ensure the development team is focused on high-priority items, ultimately enhancing product delivery and stakeholder communication.

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Business Process Consultant

A Business Process Consultant advises organizations on optimizing their operational workflows and improving efficiency by analyzing current practices and recommending strategic changes. This course, Mastering Jira® with Atlassian® Intelligence (AI) & Rovo®, helps a Business Process Consultant by providing an in-depth understanding of how to implement and optimize processes within a leading project management tool. You will develop expertise in defining and managing complex workflows, creating automations, and streamlining reporting to provide data-driven recommendations. The course's emphasis on leveraging Atlassian® Intelligence for smart task creation and Rovo® for knowledge management offers a unique advantage. This enables a Business Process Consultant to design and implement AI-enhanced, efficient workflows in real-world scenarios, directly contributing to organizational productivity and strategic improvement for their clients.

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Technical Project Coordinator

A Technical Project Coordinator supports project managers and technical teams, handling administrative tasks, scheduling, and ensuring smooth communication and documentation throughout a project lifecycle. This course, Mastering Jira® with Atlassian® Intelligence (AI) & Rovo®, helps build a strong foundation for a Technical Project Coordinator by providing comprehensive skills in managing and organizing technical projects within Jira®. You will become proficient in setting up projects and boards, defining work item types, and creating tasks and business requests. The ability to build automations using templates and AI-powered configurations will significantly streamline administrative burdens. Furthermore, mastering reporting with dashboards and utilizing Rovo® for efficient search and knowledge access empowers a Technical Project Coordinator to provide invaluable support, track progress meticulously, and ensure team alignment, making them indispensable to project success.

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Process Automation Engineer

A Process Automation Engineer designs, develops, and implements automated solutions to improve efficiency and reduce manual effort across various business functions. This role is central to digital transformation initiatives. This course, Mastering Jira® with Atlassian® Intelligence (AI) & Rovo®, helps build a strong foundation for a Process Automation Engineer by providing practical expertise in automating workflows within a widely used platform. Learners will gain specialized skills in creating automations using templates, manual rules, and particularly, AI-powered configurations with Atlassian® Intelligence. The ability to define and manage complex workflows, combined with leveraging AI teammates like Rovo® Agents, directly supports the core responsibilities of a Process Automation Engineer, enabling them to design and implement smarter, faster, and more powerful automated processes within the Atlassian® ecosystem.

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Engineering Manager

An Engineering Manager leads and mentors software development teams, overseeing project execution, resource allocation, and ensuring timely delivery of high-quality products. This course, Mastering Jira® with Atlassian® Intelligence (AI) & Rovo®, helps an Engineering Manager by providing advanced capabilities to manage engineering projects and track team progress with precision. You will develop skills in configuring Jira® workspaces, projects, and boards tailored to development needs, and master workflows for seamless task management. The course's focus on automating repetitive processes and streamlining reporting with comprehensive dashboards and advanced filters is crucial for efficient team oversight. Leveraging Atlassian® Intelligence for smart task creation and Rovo® Agents enhances an Engineering Manager's ability to optimize team productivity and foster collaboration, allowing for better strategic decision-making.

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Information Technology Service Manager

An Information Technology Service Manager oversees the delivery and support of IT services, focusing on incident, problem, and request management to ensure seamless operations. This course, Mastering Jira® with Atlassian® Intelligence (AI) & Rovo®, helps an Information Technology Service Manager by providing invaluable skills to organize and streamline service requests and issue tracking. You will learn to set up projects, define workflows for managing incoming requests, and monitor them effectively using reports and dashboards. The course's modules on enabling business users to raise, track, and monitor requests inside Jira®, coupled with leveraging Rovo® Search and Knowledge Cards for quick issue resolution, directly enhance service delivery capabilities. This offers a powerful approach to improving response times, managing service level agreements, and enhancing overall customer satisfaction within an IT service framework.

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Quality Assurance Lead

A Quality Assurance Lead manages testing processes, ensures software quality, and coordinates defect tracking to deliver reliable products. This role requires meticulous attention to detail and process optimization. This course, Mastering Jira® with Atlassian® Intelligence (AI) & Rovo®, helps a Quality Assurance Lead by providing advanced skills in leveraging Jira® for comprehensive quality management. You will master setting up projects and boards to manage test cases, track defects, and define workflows for issue resolution. The course's focus on automating repetitive processes and streamlining reporting with dashboards and advanced filters is crucial for monitoring quality metrics and identifying trends. Leveraging Atlassian® Intelligence for smart task creation and Rovo® for quick access to knowledge allows a Quality Assurance Lead to enhance defect triage, improve team communication, and drive higher standards of software quality.

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Release Manager

A Release Manager coordinates the planning, scheduling, and control of software releases, ensuring that deployments are efficiently executed and align with organizational goals. This role requires meticulous tracking and communication. This course, Mastering Jira® with Atlassian® Intelligence (AI) & Rovo®, helps a Release Manager by providing advanced capabilities in using Jira® for comprehensive release management. You will master setting up projects to track releases, defining detailed workflows for deployment stages, and automating processes to ensure smooth transitions. The course's focus on streamlining reporting with dashboards and advanced filters is vital for monitoring release progress and identifying bottlenecks. Furthermore, leveraging Atlassian® Intelligence for smart task creation and Rovo® for quick information retrieval empowers a Release Manager to proactively manage dependencies, communicate status, and ensure successful, on-time software delivery.

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Knowledge Management Specialist

A Knowledge Management Specialist is dedicated to organizing, sharing, and optimizing an organization's intellectual capital to improve decision-making and efficiency. This role involves curating information and ensuring its accessibility. This course, Mastering Jira® with Atlassian® Intelligence (AI) & Rovo®, helps a Knowledge Management Specialist by extensively covering Rovo®, a tool designed to revolutionize knowledge access. You will gain expertise in utilizing Rovo® Search to find documents, accessing Knowledge Cards for contextual information, and using Rovo® Chat to transform questions into actions. This specific focus on AI-powered knowledge retrieval and organization within Jira® is exceptionally relevant, providing a Knowledge Management Specialist with practical skills to deploy AI teammates and improve how teams discover, share, and act upon critical information, making knowledge truly actionable.

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Solutions Architect

A Solutions Architect designs and integrates complex technological solutions, balancing technical feasibility with business objectives. This often involves defining project structures and workflows. This course, Mastering Jira® with Atlassian® Intelligence (AI) & Rovo®, helps a Solutions Architect by deepening their understanding of how project management and workflow tools function at an advanced level. You will gain insights into setting up scalable Jira® workspaces, defining robust workflows, and integrating automations, including AI-powered ones, into solution designs. This knowledge enables a Solutions Architect to conceptualize and recommend effective project tracking and collaboration strategies. Understanding Rovo®'s AI capabilities also helps in designing systems that promote efficient knowledge sharing and proactive assistance, ensuring the architectural choices support streamlined development and operational processes.

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Operations Manager

An Operations Manager oversees daily operations, ensuring efficiency, productivity, and smooth execution of processes across various departments. This involves optimizing workflows and resource management. This course, Mastering Jira® with Atlassian® Intelligence (AI) & Rovo®, helps an Operations Manager by providing robust skills in managing and tracking diverse operational tasks and projects. You will learn to set up customized Jira® workspaces and boards, define workflows for different operational processes, and automate repetitive tasks to reduce manual effort. The ability to streamline reporting with dashboards and advanced filters provides critical insights into operational performance. Leveraging Atlassian® Intelligence and Rovo® for smart task creation and knowledge retrieval can significantly enhance an Operations Manager's capacity to drive efficiency, improve team coordination, and proactively address operational challenges.

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