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Casey Ayers

Effectively managing stakeholder relationships is one of the most vital tasks facing any project leader. In this course, you’ll learn how to identify and collaborate successfully with those who may impact or be impacted by your initiative.

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Effectively managing stakeholder relationships is one of the most vital tasks facing any project leader. In this course, you’ll learn how to identify and collaborate successfully with those who may impact or be impacted by your initiative.

Project teams come together to generate unique value, but for whom? Without stakeholders – those who impact our work, are impacted by it, or perceive themselves to fall into one of those categories even when we don’t – our initiative would be meaningless. In this course, Engaging Project Stakeholders, you’ll learn how to successfully manage the relationship between your project’s stakeholders and your project itself. First, you’ll discover how to identify the wide range of stakeholders related to your initiative and how to understand their perspectives and needs. Next, you’ll explore how to work constructively with stakeholders to achieve shared aims. Finally, you’ll learn how to mediate disputes with and between stakeholders, identify outcomes in the best interests of your initiative, and ensure stakeholders are satisfied with project results. By the end of this course, you’ll have the knowledge needed to form a deeper appreciation for the role and value of constructive stakeholder relationships to any project.

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What's inside

Syllabus

Course Overview
Identifying and Understanding Project Stakeholders
Working with Project Stakeholders
Negotiating with Project Stakeholders
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Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Examines stakeholder relationship management, which is a critical topic for project leaders across industries
Taught by Casey Ayers, who are credited for their work in stakeholder management and project leadership
Provides learners with practical strategies for collaborating with stakeholders in diverse roles and perspectives
Develops skills in stakeholder conflict resolution and mediation, which are essential for successful project outcomes
Emphasizes the importance of stakeholder satisfaction, which can impact project success and organizational reputation
Includes real-world examples and case studies to illustrate the practical application of stakeholder management techniques

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Engaging Project Stakeholders with these activities:
Stakeholder Analysis Refresher
Review the basics of stakeholder analysis to ensure you have a strong foundation for the course.
Browse courses on Stakeholder Analysis
Show steps
  • Review lecture notes or online resources on stakeholder analysis.
  • Identify different types of stakeholders and their interests.
  • Practice creating a stakeholder map.
Stakeholder Management Workshop
Attend a workshop to learn about best practices in stakeholder management and develop your skills.
Browse courses on Stakeholder Engagement
Show steps
  • Research and identify relevant workshops.
  • Register and attend the workshop.
  • Participate actively in discussions and exercises.
  • Network with other attendees.
Mock Stakeholder Interviews
Practice interviewing stakeholders to understand their perspectives and needs.
Show steps
  • Identify a project or initiative.
  • Develop a list of potential stakeholders.
  • Prepare interview questions.
  • Conduct mock stakeholder interviews with a partner.
  • Review and analyze the interview results.
Five other activities
Expand to see all activities and additional details
Show all eight activities
Stakeholder Management Study Group
Join a study group to discuss stakeholder management strategies and share experiences.
Browse courses on Stakeholder Engagement
Show steps
  • Find a group of peers or colleagues.
  • Establish meeting frequency and duration.
  • Develop a discussion agenda.
  • Share knowledge, case studies, and best practices.
Volunteer as a Stakeholder Manager
Gain practical experience in stakeholder management by volunteering for a non-profit or community organization.
Browse courses on Stakeholder Engagement
Show steps
  • Identify organizations related to your interests.
  • Contact and inquire about volunteer opportunities.
  • Interview and get placed in a suitable role.
  • Engage with stakeholders and support the organization's mission.
Stakeholder Communication Plan
Develop a comprehensive communication plan to effectively manage stakeholder relationships throughout the project lifecycle.
Browse courses on Communication Plan
Show steps
  • Identify stakeholders and their communication needs.
  • Develop communication strategies and channels.
  • Create a communication schedule.
  • Monitor and evaluate communication effectiveness.
Contribute to a Stakeholder Management Open-Source Project
Contribute to the development of open-source tools or frameworks for stakeholder management.
Browse courses on Open Source
Show steps
  • Identify relevant open-source projects.
  • Join the project community.
  • Review the codebase and documentation.
  • Identify areas for contribution.
  • Submit pull requests with your contributions.
Stakeholder Management Case Study Competition
Participate in a competition that challenges your ability to manage stakeholders in a simulated business environment.
Browse courses on Case study
Show steps
  • Research and identify relevant competitions.
  • Form a team or work individually.
  • Analyze the case study and develop a comprehensive stakeholder management plan.
  • Submit your plan and present it to a panel of judges.

Career center

Learners who complete Engaging Project Stakeholders will develop knowledge and skills that may be useful to these careers:
Project Manager
Interpersonal skills are essential for a successful Project Manager. This course, by teaching you how to build relationships with stakeholders and negotiate with them, can be a huge help in improving your abilities in those areas. Resolving disputes and identifying constructive means to meet shared objectives are taught in-depth concepts that transfer directly to the project management field.
Business Analyst
A Business Analyst requires proficiency in interpersonal relations, especially when working with stakeholders. The knowledge of how to identify and understand stakeholder needs makes the course Engaging Project Stakeholders a perfect fit for anybody who wants to become a Business Analyst. 
Product Manager
A large part of a Product Manager's job is to coordinate between many different stakeholders. Engaging Project Stakeholders provides the knowledge to work with stakeholders and mediate negotiations, which directly relates to job requirements. Managing relationships effectively is a large part of Product Management, and this course can help improve your ability to do that.
Consultant
Consultants provide guidance and expertise to clients, demanding skill in stakeholder management. By taking Engaging Project Stakeholders, you can learn how to identify stakeholder needs, communicate effectively, and satisfy clients. Consultants work with multiple stakeholders on various projects, and this course will directly translate to improved performance.
Program Manager
Program Managers collaborate with stakeholders to manage and coordinate project teams. This course gives you the expertise to become an effective Program Manager who can plan and prioritize projects, especially in the implementation phase.
Operations Manager
Operations Managers may be responsible for leading projects and interacting with stakeholders during their daily work. Engaging Project Stakeholders gives you the skills to manage stakeholder relationships and ensure project success.
Change Manager
Change Managers need to build relationships with stakeholders and negotiate with them to implement and manage change. Engaging Project Stakeholders provides you with the tools you need to understand different perspectives, manage expectations, and navigate organizational change.
Risk Manager
Risk Managers often work closely with stakeholders to assess and mitigate risks. This course can help Risk Managers better understand stakeholder needs and concerns, which will lead to better risk management outcomes.
Project Coordinator
Project Coordinators work closely with stakeholders to ensure that projects are completed on time and within budget. This course will help you develop the skills you need to manage stakeholder relationships and expectations.
IT Project Manager
IT Project Managers work with stakeholders to plan and execute IT projects. This course will help you develop the skills you need to identify and understand stakeholder needs.
Quality Assurance Manager
Quality Assurance Managers are responsible for ensuring that the quality of products and services meets stakeholder requirements. This course will help you understand stakeholder needs and translate them into quality assurance objectives.
Senior Project Manager
Senior Project Managers lead and manage complex projects, often with multiple stakeholders. This course will help you develop the skills you need to manage stakeholder relationships and expectations.
Chief Operating Officer
Chief Operating Officers are responsible for the day-to-day operations of an organization. This course will help you develop the skills you need to manage stakeholder relationships and expectations, which is essential for success in this role.
Chief Executive Officer
Chief Executive Officers are responsible for the overall success of an organization. This course will help you develop the skills you need to manage stakeholder relationships and expectations, which is essential for success in this role.
Executive Director
Executive Directors are responsible for the overall operations of an organization. This course will help you develop the skills you need to manage stakeholder relationships and expectations, which is essential for success in this role.

Reading list

We've selected eight books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Engaging Project Stakeholders.
Provides a practical guide to stakeholder engagement. It covers all aspects of stakeholder engagement, from planning and preparing for engagement to implementing and evaluating engagement activities.
Presents a comprehensive framework for assessing and improving stakeholder management maturity. It provides a step-by-step guide to help organizations identify and address their stakeholder management challenges.
Provides a comprehensive and practical guide to stakeholder engagement. It covers all aspects of stakeholder engagement, from planning and preparing for engagement to implementing and evaluating engagement activities.
Provides a comprehensive overview of stakeholder management, covering the key concepts, tools, and techniques needed to successfully manage stakeholder relationships. It valuable resource for both new and experienced project managers.
Provides a practical guide to stakeholder management in projects. It covers all aspects of stakeholder management, from identifying stakeholders to engaging with them and managing their expectations.
Provides a comprehensive overview of stakeholder engagement. It valuable resource for project managers and business leaders who need to understand the importance of stakeholder engagement and how to do it effectively.
Provides a comprehensive overview of stakeholder management. It valuable resource for project managers and business leaders who need to understand the importance of stakeholder management and how to do it effectively.
Provides a comprehensive overview of stakeholder management. It valuable resource for project managers and business leaders who need to understand the importance of stakeholder management and how to do it effectively.

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