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Tommy van Schaik
In this course, you will learn to identify the common issues that arise in an IT outsourcing project, and you will be presented with tips and tricks necessary to mitigate these threats to your IT outsourcing project.
Read more
In this course, you will learn to identify the common issues that arise in an IT outsourcing project, and you will be presented with tips and tricks necessary to mitigate these threats to your IT outsourcing project.
Read more
In this course, you will learn to identify the common issues that arise in an IT outsourcing project, and you will be presented with tips and tricks necessary to mitigate these threats to your IT outsourcing project.
Running an outsourcing project presents the project manager with some unique challenges in the areas of culture and team dynamics. In this course, IT Outsourcing - Running an Outsourcing Initiative, you'll learn the pitfalls of managing an outsourcing initiative, and will be presented with tips and tricks you can apply to avoid them. First, you’ll explore ways to create a shared sense of responsibility and how to overcome cultural challenges when working with a foreign team. Next, you’ll examine some of the problems inherent in an outsourced project. Finally, you’ll learn how to tackle the challenge of working with a distributed team, including dealing with time differences, productivity expectations, and communication issues. By the end of this course, you’ll be able to identify common issues that arise when running an outsourcing initiative, and you’ll understand how to mitigate these threats to your outsourcing project.
Register for this course and see more details by visiting:
OpenCourser.com/course/2tlpaa/it
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What's inside
Syllabus
Course Overview
Creating a Shared Sense of Responsibility
Dealing with Cultural Differences
Dealing with Common Issues in Cross-organizational Teams
Read more
Syllabus
Course Overview
Creating a Shared Sense of Responsibility
Dealing with Cultural Differences
Dealing with Common Issues in Cross-organizational Teams
Read more
Working with Distributed Teams
Good to know
Good to know
Know what's good ,
what to watch for , and
possible dealbreakers
Taught by Tommy van Schaik, a recognized expert in the field of IT outsourcing
Explores common pitfalls of managing an outsourcing initiative
Teaches tips and tricks to overcome cultural challenges in cross-organisational teams
Provides guidance on managing distributed teams, addressing issues such as time differences and communication challenges
Examines the unique challenges of working with foreign teams
Teaches strategies for creating a shared sense of responsibility in outsourcing initiatives
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Save IT Outsourcing - Running an Outsourcing Initiative to your list so you can find it easily later:
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Activities
Be better prepared
before
your course. Deepen your understanding
during
and
after
it. Supplement your coursework and achieve mastery of the topics covered
in IT Outsourcing - Running an Outsourcing Initiative with these
activities:
Organize course materials
Show steps
Keep track of all course materials for easy reference and to enhance your understanding of key concepts.
Show steps
-
Create a dedicated folder or notebook
-
Organize materials by topic
-
Review materials regularly
Explore Pluralsight's resources
Show steps
Gain a general understanding of outsourcing before diving into the course.
Browse courses on
Outsourcing
Show steps
-
Go to Pluralsight's website
-
Search for outsourcing
-
Watch at least one video
Review Outsourcing Concepts
Show steps
Enhance understanding of key outsourcing concepts and principles, which will serve as a solid foundation for the course.
Browse courses on
Outsourcing
Show steps
-
Revisit textbooks or online resources to refresh knowledge of core outsourcing concepts
-
Review essential terms and definitions related to outsourcing
-
Identify different types of outsourcing arrangements
Seven other activities
Expand to see all activities and additional details
Show all ten activities
Join or create a study group
Show steps
Connect with other students to discuss course material and learn from different perspectives.
Browse courses on
Outsourcing
Show steps
-
Find other students who are enrolled in the course
-
Set up regular meeting times
-
Discuss course material and work on assignments together
-
Share resources and tips
Attend Industry Conferences
Show steps
Gain insights and connect with professionals in the field to enhance understanding of current outsourcing trends and practices.
Show steps
-
Identify and attend relevant industry conferences or events focused on outsourcing
-
Participate in discussions, workshops, and networking opportunities
Attend industry conferences and events
Show steps
Connect with experts in the field, learn about industry best practices, and stay up-to-date on the latest trends.
Browse courses on
Outsourcing
Show steps
-
Research industry events
-
Register for relevant conferences
-
Attend sessions and workshops
-
Network with attendees
Develop an outsourcing plan
Show steps
Create a comprehensive plan to guide your outsourcing efforts and ensure successful implementation.
Browse courses on
Outsourcing
Show steps
-
Define outsourcing goals and objectives
-
Identify potential vendors
-
Conduct due diligence and select a vendor
-
Develop a contract and service-level agreements
-
Monitor and manage the outsourcing relationship
Share Outsourcing Knowledge
Show steps
Reinforce your understanding of outsourcing concepts by actively sharing knowledge with others, fostering a deeper comprehension of the subject matter.
Show steps
-
Volunteer to mentor students or colleagues interested in outsourcing
-
Lead discussions or workshops on outsourcing topics
Simulate managing an outsourcing team and project
Show steps
Put your knowledge into practice and develop skills in managing outsourcing teams and projects.
Browse courses on
Team Dynamics
Show steps
-
Find a simulation platform or tool
-
Create a scenario
-
Play the simulation
-
Repeat the simulation to refine your skills
-
Reflect on your experience and identify areas for improvement
Develop an Outsourcing Case Study
Show steps
Solidify your understanding by documenting and analyzing a real-world outsourcing project, providing valuable insights and learning opportunities.
Show steps
-
Select an outsourcing project that you have worked on or are familiar with
-
Gather data and analyze the project's outcomes, challenges, and lessons learned
-
Write a detailed case study outlining the project's goals, approach, and results
Organize course materials
Show steps
Keep track of all course materials for easy reference and to enhance your understanding of key concepts.
Show steps
Show steps
Show steps
- Create a dedicated folder or notebook
- Organize materials by topic
- Review materials regularly
Explore Pluralsight's resources
Show steps
Gain a general understanding of outsourcing before diving into the course.
Browse courses on
Outsourcing
Show steps
Show steps
Show steps
- Go to Pluralsight's website
- Search for outsourcing
- Watch at least one video
Review Outsourcing Concepts
Show steps
Enhance understanding of key outsourcing concepts and principles, which will serve as a solid foundation for the course.
Browse courses on
Outsourcing
Show steps
Show steps
Show steps
- Revisit textbooks or online resources to refresh knowledge of core outsourcing concepts
- Review essential terms and definitions related to outsourcing
- Identify different types of outsourcing arrangements
Seven other activities
Expand to see all activities and additional details
Show all ten activities
Join or create a study group
Show steps
Connect with other students to discuss course material and learn from different perspectives.
Browse courses on
Outsourcing
Show steps
Show steps
Show steps
- Find other students who are enrolled in the course
- Set up regular meeting times
- Discuss course material and work on assignments together
- Share resources and tips
Attend Industry Conferences
Show steps
Gain insights and connect with professionals in the field to enhance understanding of current outsourcing trends and practices.
Show steps
Show steps
Show steps
- Identify and attend relevant industry conferences or events focused on outsourcing
- Participate in discussions, workshops, and networking opportunities
Attend industry conferences and events
Show steps
Connect with experts in the field, learn about industry best practices, and stay up-to-date on the latest trends.
Browse courses on
Outsourcing
Show steps
Show steps
Show steps
- Research industry events
- Register for relevant conferences
- Attend sessions and workshops
- Network with attendees
Develop an outsourcing plan
Show steps
Create a comprehensive plan to guide your outsourcing efforts and ensure successful implementation.
Browse courses on
Outsourcing
Show steps
Show steps
Show steps
- Define outsourcing goals and objectives
- Identify potential vendors
- Conduct due diligence and select a vendor
- Develop a contract and service-level agreements
- Monitor and manage the outsourcing relationship
Share Outsourcing Knowledge
Show steps
Reinforce your understanding of outsourcing concepts by actively sharing knowledge with others, fostering a deeper comprehension of the subject matter.
Show steps
Show steps
Show steps
- Volunteer to mentor students or colleagues interested in outsourcing
- Lead discussions or workshops on outsourcing topics
Simulate managing an outsourcing team and project
Show steps
Put your knowledge into practice and develop skills in managing outsourcing teams and projects.
Browse courses on
Team Dynamics
Show steps
Show steps
Show steps
- Find a simulation platform or tool
- Create a scenario
- Play the simulation
- Repeat the simulation to refine your skills
- Reflect on your experience and identify areas for improvement
Develop an Outsourcing Case Study
Show steps
Solidify your understanding by documenting and analyzing a real-world outsourcing project, providing valuable insights and learning opportunities.
Show steps
Show steps
Show steps
- Select an outsourcing project that you have worked on or are familiar with
- Gather data and analyze the project's outcomes, challenges, and lessons learned
- Write a detailed case study outlining the project's goals, approach, and results
Career center
Learners who complete IT Outsourcing - Running an Outsourcing Initiative will develop knowledge and skills
that may be useful to these careers:
Outsourcing Manager
Outsourcing Manager
In your role as an Outsourcing Manager, you will be responsible for managing outsourcing relationships and ensuring the successful delivery of outsourced services. This course can be highly valuable as it provides you with a comprehensive understanding of the outsourcing lifecycle, from vendor selection to contract negotiation and performance management. You will learn strategies for optimizing outsourcing outcomes, managing stakeholder expectations, and mitigating risks, enabling you to effectively manage outsourcing relationships and achieve desired business outcomes.
Chief Technology Officer (CTO)
Chief Technology Officer (CTO)
In your role as a Chief Technology Officer (CTO), you will lead and manage an organization's technology strategy and operations, including outsourcing initiatives. This course can be highly valuable as it provides you with a comprehensive understanding of the technical and operational aspects of IT outsourcing. You will gain insights into the decision-making process, risk management, and vendor management, enabling you to make informed decisions and effectively lead your team in successful outsourcing initiatives.
IT Project Manager
IT Project Manager
In your role as an IT Project Manager, you will be responsible for planning, executing, and closing IT projects. This course can be highly beneficial as it provides you with a comprehensive understanding of the common challenges that arise in IT outsourcing projects and equips you with practical techniques to address them. You will gain valuable insights into creating a shared sense of responsibility, dealing with cultural differences, and managing cross-organizational teams, all of which are crucial skills for successful IT project management.
Chief Information Officer (CIO)
Chief Information Officer (CIO)
As a Chief Information Officer (CIO), you will lead and manage an organization's IT strategy and operations, including outsourcing initiatives. This course can be highly valuable as it provides you with a comprehensive understanding of the strategic and operational aspects of IT outsourcing. You will gain insights into the decision-making process, risk management, and vendor management, enabling you to make informed decisions and effectively lead your team in successful outsourcing initiatives.
IT Director
IT Director
As an IT Director, you will lead and manage an organization's IT department, including IT outsourcing initiatives. This course can be highly beneficial as it provides you with a strategic perspective on IT outsourcing. You will gain insights into the decision-making process, risk management, and vendor management, enabling you to make informed decisions and effectively lead your team in successful outsourcing initiatives.
Vendor Manager
Vendor Manager
In your role as a Vendor Manager, you will be responsible for managing relationships with outsourcing vendors and ensuring the successful delivery of outsourced services. This course can be highly beneficial as it provides you with a deep understanding of vendor management practices and strategies. You will learn how to build and maintain strong relationships with vendors, monitor performance, and manage risks, enabling you to effectively manage outsourcing relationships and achieve desired business outcomes.
IT Consultant
IT Consultant
As an IT Consultant, you will advise clients on IT-related matters, including IT outsourcing. This course can be valuable as it provides you with a deep understanding of the challenges and opportunities associated with IT outsourcing. It will help you develop strategies for successful outsourcing initiatives, enabling you to provide informed advice to clients and assist them in achieving their business objectives through effective IT outsourcing.
IT Risk Manager
IT Risk Manager
In your role as an IT Risk Manager, you will identify, assess, and mitigate risks associated with an organization's IT systems and processes. This course can be useful as it provides you with a comprehensive understanding of the risks and challenges involved in IT outsourcing. You will gain valuable insights into managing these risks effectively, ensuring business continuity and minimizing the impact of potential disruptions to IT operations.
IT Service Manager
IT Service Manager
As an IT Service Manager, you will be responsible for managing the delivery of IT services to an organization's users. This course can be useful as it provides you with a comprehensive understanding of the challenges and opportunities associated with outsourcing IT services. You will learn how to manage service level agreements, ensure service quality, and build effective relationships with outsourcing vendors, enabling you to deliver reliable and efficient IT services to users.
Information Technology Manager
Information Technology Manager
As an Information Technology Manager, you will oversee the planning, implementation, and maintenance of an organization's IT systems. This course can be useful as it provides you with essential tips and tricks to avoid pitfalls when running an IT outsourcing initiative, helping you to effectively manage and mitigate risks associated with outsourcing IT projects. It will also equip you with strategies for overcoming cultural challenges when working with foreign teams and managing distributed teams, which are common in the IT industry.
IT Architect
IT Architect
In your role as an IT Architect, you will design and develop the architecture for an organization's IT systems. This course can be useful as it provides you with insights into the challenges and opportunities associated with outsourcing IT infrastructure and services. You will learn strategies for designing and implementing outsourcing solutions that meet the organization's technical and business requirements, ensuring the scalability, reliability, and efficiency of IT systems.
IT Security Analyst
IT Security Analyst
As an IT Security Analyst, you will be responsible for protecting an organization's IT systems and data from cyber threats. This course can be useful as it provides you with an understanding of the security risks associated with IT outsourcing. You will learn strategies for assessing and mitigating these risks, enabling you to develop and implement effective security measures to safeguard sensitive information and maintain the integrity of IT systems.
Procurement Manager
Procurement Manager
As a Procurement Manager, you will be responsible for acquiring goods and services for an organization, including IT outsourcing services. This course can be useful as it provides you with insights into the procurement process and strategies for evaluating and selecting outsourcing vendors. You will learn how to develop sourcing strategies, negotiate contracts, and manage supplier relationships, enabling you to procure cost-effective and high-quality IT outsourcing services that meet the organization's needs.
IT Business Analyst
IT Business Analyst
As an IT Business Analyst, you will analyze business needs and design IT solutions to meet those needs. This course can be useful as it provides you with a foundation in understanding the business drivers behind IT outsourcing. You will learn how to assess the feasibility and potential benefits of outsourcing, enabling you to make informed recommendations and develop effective IT solutions that align with business objectives.
IT Auditor
IT Auditor
In your role as an IT Auditor, you will evaluate the effectiveness and efficiency of an organization's IT systems and processes. This course can be useful as it provides you with insights into the potential risks and challenges associated with IT outsourcing. By understanding these risks, you will be better equipped to assess and mitigate them, ensuring the integrity and security of IT systems and data.
For more career information including salaries, visit:
OpenCourser.com/course/2tlpaa/it
Reading list
We've selected ten books
that we think will supplement your
learning. Use these to
develop background knowledge, enrich your coursework, and gain a
deeper understanding of the topics covered in
IT Outsourcing - Running an Outsourcing Initiative.
Comprehensive guide to outsourcing, covering everything from the basics of outsourcing to the specific challenges of managing an outsourced relationship. It would be a valuable resource for anyone considering outsourcing or who is already managing an outsourced relationship.
Provides a comprehensive overview of outsourcing, covering topics such as strategic planning, vendor management, and performance measurement.
Provides a practical guide to outsourcing, covering topics such as vendor selection, contract negotiation, and project management.
Provides a comparative analysis of outsourcing, covering the different types of outsourcing arrangements, the key benefits and challenges of outsourcing, and the key factors to consider when making outsourcing decisions.
Save
Provides a comprehensive overview of the outsourcing industry, including the benefits and challenges of outsourcing, the different types of outsourcing arrangements, and the key legal and regulatory issues to consider.
Save
Provides a comprehensive overview of IT outsourcing, covering topics such as planning, implementation, and management.
Provides a comprehensive overview of international outsourcing, covering topics such as legal issues, cultural differences, and risk management.
This journal provides a collection of articles on outsourcing, covering the latest trends, best practices, and research in the field of outsourcing.
Provides a comprehensive dictionary of outsourcing terms, covering the key concepts, processes, and technologies used in outsourcing.
Comprehensive resource on outsourcing, covering topics such as planning, implementation, and management.
For more information about how these books relate to this course, visit:
OpenCourser.com/course/2tlpaa/it
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Time
80 hours
Level
Introductory
Via
Pluralsight
Instructor
Tommy van Schaik
Language
English
This course belongs to a
collection
called
IT Outsourcing. It's comprised of four courses:
- IT Outsourcing - Preparing for an Outsourcing Initiative
- IT Outsourcing - Vendor Selection and Contracting
- IT Outsourcing - Running an Outsourcing Initiative (viewing)
- IT Outsourcing - Dealing with Outsourcing Risks
Good to know
Taught by Tommy van Schaik, a recognized expert in the field of IT outsourcing
Explores common pitfalls of managing an outsourcing initiative
Teaches tips and tricks to overcome cultural challenges in cross-organisational teams
Provides guidance on managing distributed teams, addressing issues such as time differences and communication challenges
Examines the unique challenges of working with foreign teams
Teaches strategies for creating a shared sense of responsibility in outsourcing initiatives
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