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IT Outsourcing - Vendor Selection and Contracting

Tommy van Schaik

IT outsourcing is commonplace in modern IT. This course will teach you how to select the best vendor for your outsourcing project and how to set up a strong IT outsourcing contract.

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IT outsourcing is commonplace in modern IT. This course will teach you how to select the best vendor for your outsourcing project and how to set up a strong IT outsourcing contract.

Vendor selection and vendor contracting are outsourcing-specific activities that have a significant impact on the success rate of outsourcing projects. This course, IT Outsourcing - Vendor Selection and Contracting, covers important topics in these fields, which are unfamiliar terrain for most IT-project and team managers. First, you will discover the tools and techniques needed for setting up a long list of potential vendors for your project. Next, you will zoom in on the process of narrowing down your long list until you reach the most fit-for-purpose vendor. Finally, you will explore the various parts of an IT contract that are of interest to you as a project manager, and how you can use these clauses to steer the project to a successful outcome. After completing this course, you will have enough knowledge of the concepts involved in vendor selection and vendor contracts that you can execute these activities in your own projects.

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What's inside

Syllabus

Course Overview
Introduction to Vendor Selection and Contracting
The Vendor Selection Process
Outsourcing Contracts: Setting up the Main Transaction
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Outsourcing Contracts: Specifying the Work or Service
Outsourcing Contracts: Minding the Security and Legal Details

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Explores vendor selection and vendor contracting, which are essential for successful outsourcing projects
Taught by Tommy van Schaik, who is recognized for their work in IT outsourcing
Provides a comprehensive understanding of outsourcing-specific activities, such as vendor selection and contract setup
Covers important aspects of IT contracts for project managers
Requires no prerequisites, making it accessible to a wide range of learners

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in IT Outsourcing - Vendor Selection and Contracting with these activities:
Explore Vendor Selection and Due Diligence Resources
Familiarize yourself with best practices and guidance for vendor selection and due diligence to enhance your understanding in this course.
Show steps
  • Identify reputable industry sources and research firms.
  • Review case studies and white papers on successful vendor selection processes.
  • Attend webinars or online courses on vendor selection best practices.
Practice Vendor Evaluation Matrix Exercise
Reinforce your understanding of vendor evaluation by completing practice exercises to assess vendor capabilities and fit.
Show steps
  • Create a vendor evaluation matrix template.
  • Identify key vendor evaluation criteria.
  • Gather data and evaluate potential vendors using the matrix.
Join a Study Group for Vendor Selection and Contracting
Connect with other learners interested in IT outsourcing to exchange knowledge, support, and insights on vendor selection and contracting.
Show steps
  • Identify or create a peer study group on a platform or forum.
  • Establish meeting times and communication channels.
  • Discuss course topics, share resources, and support each other's learning.
Three other activities
Expand to see all activities and additional details
Show all six activities
Develop a Sample IT Outsourcing Contract Outline
Solidify your understanding of IT outsourcing contracts by creating a sample outline that includes key clauses and considerations.
Show steps
  • Research different types of IT outsourcing contracts.
  • Identify core contract clauses and their significance.
  • Draft a sample contract outline that addresses relevant aspects.
  • Seek feedback and review your outline with an expert or mentor.
Offer to Mentor Junior IT Professionals on Outsourcing
Deepen your knowledge by sharing your expertise and mentoring others on the fundamentals of IT outsourcing.
Show steps
  • Identify a mentoring platform or reach out to colleagues.
  • Offer your mentorship on IT outsourcing fundamentals.
  • Guide others in understanding key concepts, best practices, and potential pitfalls.
Contribute to Open-Source Projects Related to IT Outsourcing
Gain hands-on experience and contribute to the IT outsourcing community by participating in open-source projects or developing tools.
Show steps
  • Identify open-source projects related to IT outsourcing.
  • Contribute code, documentation, or other resources.
  • Participate in discussions and issue tracking.

Career center

Learners who complete IT Outsourcing - Vendor Selection and Contracting will develop knowledge and skills that may be useful to these careers:
IT Vendor Manager
An IT Vendor Manager is primarily responsible for overseeing the relationship between a company and its IT vendors. The manager is responsible for managing all aspects of the relationship, including vendor selection, contract negotiation, and performance management. This course would be beneficial to professionals who seek to advance or begin a career as an IT Vendor Manager. The information about vendor selection and IT outsourcing would be crucial to the success of a professional who is in charge of working with vendors.
IT Procurement Manager
IT Procurement Managers are in charge of sourcing and purchasing hardware and software for their organizations. They also manage vendor relationships, and ensure that goods and services are delivered on time and within budget. Professionals who take part in this course and complete the program will gain knowledge in many key areas that directly relate to IT Procurement. The information regarding vendor selection, IT outsourcing, and IT contracts will be critical for an individual who wants to succeed as an IT Procurement Manager.
IT Project Manager
An IT project manager is responsible for planning, executing, and closing out IT projects. Project Managers have to ensure that the project is completed on time, within budget, and to the required quality standards. Project Management overlaps with both vendor selection and IT outsourcing. Therefore, this course can help IT Project Managers with these key areas. It will also be useful for Project Managers to have a better understanding of IT contracts as these often have a major impact on the success of IT projects.
IT Consultant
Individuals who work as IT Consultants provide expert advice and guidance to organizations on a variety of IT-related issues. Consultants help organizations with strategic planning, systems integration, and project management. This course would be useful for IT Consultants who want to improve their understanding of vendor selection and contract management as these areas can impact the success of the projects they work on.
Business Analyst
Business Analysts work with stakeholders to understand their business needs and then translate those needs into technical requirements. Business Analysts may also be involved in vendor selection and contract management. This course would be useful for Business Analysts who want to gain a better understanding of IT outsourcing and contract management.
IT Auditor
IT Auditors are responsible for evaluating the effectiveness of an organization's IT controls. Auditors also make recommendations for improvements to IT controls. This course would be useful for IT Auditors who want to gain a better understanding of IT outsourcing and contract management.
IT Security Manager
IT Security Managers are responsible for developing and implementing security measures to protect an organization's IT systems and data. Security Managers may also be involved in vendor selection and contract management. This course would be useful for IT Security Managers who want to gain a better understanding of IT outsourcing and contract management.
IT Risk Manager
IT Risk Managers are responsible for identifying and assessing IT risks. Risk Managers also make recommendations for mitigating IT risks. This course would be useful for IT Risk Managers who want to gain a better understanding of IT outsourcing and contract management.
IT Compliance Manager
IT Compliance Managers are responsible for ensuring that an organization's IT systems and practices are in compliance with applicable laws and regulations. Compliance Managers may also be involved in vendor selection and contract management. This course would be useful for IT Compliance Managers who want to gain a better understanding of IT outsourcing and contract management.
IT Service Manager
IT Service Managers are responsible for managing the delivery of IT services to an organization's users. Service Managers may also be involved in vendor selection and contract management. This course would be useful for IT Service Managers who want to gain a better understanding of IT outsourcing and contract management.
IT Operations Manager
IT Operations Managers are responsible for the day-to-day operations of an organization's IT systems. Operations Managers may also be involved in vendor selection and contract management. This course may be useful for IT Operations Managers who want to gain a better understanding of IT outsourcing and contract management.
IT Tester
IT Testers are responsible for testing the functionality of software applications. Testers may also be involved in vendor selection and contract management. This course may be useful for IT Testers who want to gain a better understanding of IT outsourcing and contract management.
IT Architect
IT Architects are responsible for designing and developing the architecture of an organization's IT systems. Architects may also be involved in vendor selection and contract management. This course may be useful for IT Architects who want to gain a better understanding of IT outsourcing and contract management.
IT Infrastructure Manager
IT Infrastructure Managers are responsible for managing the physical and virtual infrastructure that supports an organization's IT systems. Infrastructure Managers may also be involved in vendor selection and contract management. This course may be useful for IT Infrastructure Managers who want to gain a better understanding of IT outsourcing and contract management.
IT Developer
IT Developers are responsible for developing and maintaining the software applications that an organization uses. Developers may also be involved in vendor selection and contract management. This course may be useful for IT Developers who want to gain a better understanding of IT outsourcing and contract management.

Reading list

We've selected seven books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in IT Outsourcing - Vendor Selection and Contracting.
Provides a practical guide to outsourcing, covering all aspects of the process from planning and vendor selection to contract negotiation and management. It offers valuable advice on how to avoid common pitfalls and ensure successful outsourcing outcomes.
Provides a comprehensive guide to drafting and negotiating IT contracts. It covers all the essential elements of an IT contract, including scope of work, pricing, intellectual property, and dispute resolution. It valuable reference tool for anyone involved in IT outsourcing.
Provides a comprehensive overview of the IT outsourcing process, from vendor selection to contract negotiation and management.
Provides a comprehensive guide to IT outsourcing for managers. It covers all aspects of the outsourcing process, from planning and vendor selection to contract management and performance evaluation. It valuable resource for anyone considering outsourcing IT services.
Provides a practical guide to outsourcing and offshoring, covering both the benefits and risks of outsourcing. It offers valuable advice on how to select the right vendor, negotiate a successful contract, and manage the outsourcing relationship.
Provides a comprehensive overview of the outsourcing process, including vendor selection, contract negotiation, and management.
Provides a comprehensive guide to IT outsourcing, covering all aspects of the process from planning and vendor selection to contract management and performance evaluation. It valuable resource for anyone considering outsourcing IT services.

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