IT Outsourcing - Dealing with Outsourcing Risks from Pluralsight

In this course, you will learn to identify and mitigate staff, vendor, contract, and communication-related risks to your outsourcing projects.

Running an outsourcing project presents the project manager with some unique risks throughout the entire process of preparing, starting, running, and closing the project. In this course, IT Outsourcing – Dealing with Outsourcing Risks, you will learn the risks associated with running an outsourcing project, how to identify these risks and how to mitigate them. First, you will discover how to identify and mitigate risks associated with the staff of an outsourcing project. Next, you will explore how to manage vendor and contract-related risks of an outsourcing project. Finally, you will learn how to deal with communication-related risks in an outsourcing project. After this course, you will be able to identify and deal with risks that are specific to an IT outsourcing project, greatly increasing the success rates of managing outsourced initiatives.

What's inside

Syllabus

Course Overview

Recognizing and Minimizing Staff Related Risks

Dealing with Vendor and Contract Related Risks

Managing Communication Related Risks

Good to know

Know what's good

, what to watch for

, and possible dealbreakers

Introduces experienced project managers to new concerns and problem spaces

Examines the challenges of managing outsourcing projects

Teaches how to identify and overcome outsourcing project risks early

Teaches how to effectively manage vendors and contracts in outsourcing projects

Taught by Tommy van Schaik, an experienced IT outsourcing expert

Provides a comprehensive overview of outsourcing project risks and their mitigation

Career center

Learners who complete IT Outsourcing - Dealing with Outsourcing Risks will develop knowledge and skills that may be useful to these careers:

Risk Manager

Risk Managers are responsible for identifying, assessing, and mitigating risks. This includes developing and implementing risk management plans, and ensuring that the organization is prepared to respond to any risks that may arise. This course provides valuable insights into identifying and mitigating risks, which is essential for effective risk management.

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IT Project Manager

IT Project Managers are responsible for planning, executing, and closing IT projects. This includes managing risks associated with the project, and ensuring that the project is completed successfully. This course provides valuable insights into identifying and mitigating staff, vendor, contract, and communication-related risks, which are all critical for successful IT project management.

See salaries and explore the career path for IT Project Manager

Program Manager

Program Managers are responsible for planning, managing, and controlling programs. This includes managing risks associated with the program, and ensuring that the program is completed successfully. This course provides valuable insights into identifying and mitigating staff, vendor, contract, and communication-related risks, which are all critical for successful program management.

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Project Manager

Project Managers are responsible for planning, executing, and closing projects. This includes managing risks associated with the project, and ensuring that the project is completed successfully. This course provides valuable insights into identifying and mitigating staff, vendor, contract, and communication-related risks, which are all critical for successful project management.

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Vendor Manager

Vendor Managers are responsible for managing the relationship between an organization and its vendors. This includes identifying and mitigating risks associated with the vendor relationship, and ensuring that the vendor is providing the organization with the products and services it needs. This course provides valuable insights into managing vendor and contract-related risks, which is essential for effective vendor management.

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Staffing Manager

Staffing Managers are responsible for planning, organizing, and directing the staffing of an organization. This includes managing risks associated with the staffing process, and ensuring that the organization is able to attract and retain a talented workforce. This course provides valuable insights into identifying and mitigating staff-related risks, which is essential for effective staffing management.

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Solution Architect

Solution Architects are responsible for designing and implementing solutions for complex business problems. This includes identifying and mitigating risks associated with the solution, and ensuring that the solution is successful. This course provides valuable insights into identifying and mitigating staff, vendor, contract, and communication-related risks, which are all critical for successful solution architecture.

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Operations Manager

Operations Managers are responsible for planning, organizing, and directing the operations of an organization. This includes managing risks associated with the organization's operations, and ensuring that the organization operates efficiently and effectively. This course provides valuable insights into identifying and mitigating staff, vendor, contract, and communication-related risks, which are all critical for successful operations management.

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Product Manager

Product Managers are responsible for planning, developing, and managing products. This includes managing risks associated with the product development process, and ensuring that the product is successful. This course provides valuable insights into identifying and mitigating staff, vendor, contract, and communication-related risks, which are all critical for successful product management.

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Senior IT Manager

Senior IT Managers are responsible for planning, implementing, and managing an organization's IT infrastructure. This includes overseeing the organization's IT outsourcing projects, and ensuring that these projects are completed successfully. This course provides valuable insights into managing staff, vendor, contract, and communication-related risks, which are all essential for successful IT outsourcing.

See salaries and explore the career path for Senior IT Manager

IT Manager

IT Managers are responsible for planning, implementing, and managing an organization's IT infrastructure. This includes overseeing the organization's IT outsourcing projects, and ensuring that these projects are completed successfully. This course provides valuable insights into managing staff, vendor, contract, and communication-related risks, which are all essential for successful IT outsourcing.

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Contract Manager

Contract Managers are responsible for managing the lifecycle of a contract, including drafting, negotiating, and administering the contract. This course teaches the importance of dealing with vendor and contract-related risks, which is highly relevant for this role. The course may also provide beneficial insights into managing staff-related risks, as Contract Managers often work closely with staff to ensure that the contract is implemented effectively.

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Customer Success Manager

Customer Success Managers are responsible for ensuring a customer's satisfaction with a product or service. They work closely with customers to ensure they have a positive experience, and that any issues are resolved quickly and effectively. This course provides valuable insights into dealing with communication-related risks, which is vital for Customer Success Managers to maintain positive relationships with customers.

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Consultant

In working with clients, Consultants often have a deep understanding of a client's needs and pain points, which allows them to create change that will lead to positive outcomes. The ability to identify and mitigate risks ensures that a Consultant is able to identify and address any potential problems that may arise during the implementation of change, and to develop strategies to overcome these challenges.

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Business Analyst

A Business Analyst is responsible for analyzing business processes, and identifying and solving problems. This course discusses the importance of minimizing risks, which ties directly into the work of a Business Analyst. An ability to identify and mitigate risks ensures that a Business Analyst is able to effectively handle any obstacles that may arise during the analysis and implementation of business solutions.

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IT Outsourcing - Dealing with Outsourcing Risks

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