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Алена Алешина
and
Сергей Шабанов
Эмоциональный интеллект – один из наиболее популярных терминов в бизнес-среде последнего десятилетия. Эксперты Всемирного экономического форума внесли эмоциональный интеллект в топ-10 наиболее важных навыков 2020-го года.
В этом курсе вы научитесь развивать свой эмоциональный интеллект, управлять своими эмоциями и противодействовать профессиональному выгоранию.
Кроме того, вы узнаете как работают эмоции других людей, научитесь управлять этими эмоциями, воодушевлять окружающих, противодействовать агрессии, распознавать манипуляции и выходить из них избегая конфликтов
Register for this course and see more details by visiting:
OpenCourser.com/course/9vin8q/upravlenie
Good to know
Good to know
Know what's good ,
what to watch for , and
possible dealbreakers
Develops emotional intelligence, which is vital for success in the workplace
Teaches how to manage emotions and prevent burnout, which is essential for health and productivity
Provides strategies for understanding and managing other people's emotions, which is critical for effective communication and collaboration
Explores techniques for motivating and inspiring others, which is invaluable for leaders and managers
Covers strategies for managing aggression and conflict, which are essential for creating a positive and productive work environment
Teaches how to recognize and avoid manipulation, which is important for making informed decisions and protecting oneself
Save this course
Save Управление эмоциональным интеллектом to your list so you can find it easily later:
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Activities
Be better prepared
before
your course. Deepen your understanding
during
and
after
it. Supplement your coursework and achieve mastery of the topics covered
in Управление эмоциональным интеллектом with these
activities:
Emotional Regulation
Show steps
Practice managing your reactions in a variety of situations to prepare for emotional challenges that may arise in the workplace.
Browse courses on
Emotion Regulation
Show steps
-
Identify your emotional triggers.
-
Develop coping mechanisms for difficult emotions.
-
Practice self-regulation techniques, such as deep breathing or meditation.
Empathy Exercises
Show steps
Regularly engage in exercises that challenge you to understand and respond to others' emotions.
Browse courses on
Emotional Intelligence
Show steps
-
Identify situations where you need to demonstrate empathy.
-
Practice active listening and try to see things from others' perspectives.
-
Reflect on your interactions and seek feedback to improve your empathy skills.
Emotional Intelligence Training
Show steps
Supplement the course materials with expert-led tutorials to enhance your understanding of emotional intelligence concepts and techniques.
Browse courses on
Emotional Intelligence
Show steps
-
Research online tutorials and courses on emotional intelligence.
-
Select a reputable source and follow the provided instructions.
-
Engage with the material, take notes, and complete any exercises or assessments.
Four other activities
Expand to see all activities and additional details
Show all seven activities
Emotional Intelligence Resource Collection
Show steps
Create a curated collection of articles, videos, podcasts, and other resources that support your learning journey in emotional intelligence.
Browse courses on
Emotional Intelligence
Show steps
-
Identify reputable sources of information on emotional intelligence.
-
Categorize and organize the resources based on specific topics or themes.
-
Share the resource collection with others to contribute to their learning as well.
Emotional Intelligence Journal
Show steps
Reflect on your emotional experiences in a structured way to enhance your self-awareness and emotional regulation abilities.
Browse courses on
Emotional Intelligence
Show steps
-
Set aside time each day or week to write in your journal.
-
Record your thoughts and feelings about situations you encounter.
-
Identify patterns and insights about your emotional responses.
-
Use the journal as a tool for self-improvement and growth.
Attend Industry Conferences
Show steps
Network with professionals in your field who can share their experiences and insights on emotional intelligence.
Browse courses on
Emotional Intelligence
Show steps
-
Research upcoming industry conferences and identify those with a focus on emotional intelligence.
-
Attend the conferences and actively participate in sessions and workshops.
-
Connect with speakers and attendees to exchange knowledge and experiences.
Emotional Intelligence in Action
Show steps
Apply your emotional intelligence skills in a practical project to solidify your understanding and develop confidence.
Browse courses on
Emotional Intelligence
Show steps
-
Identify a problem or challenge that requires emotional intelligence to solve.
-
Plan and design a project that addresses the identified problem.
-
Implement the project and track your progress.
-
Evaluate the outcomes and reflect on the application of emotional intelligence.
Emotional Regulation
Show steps
Practice managing your reactions in a variety of situations to prepare for emotional challenges that may arise in the workplace.
Browse courses on
Emotion Regulation
Show steps
Show steps
Show steps
- Identify your emotional triggers.
- Develop coping mechanisms for difficult emotions.
- Practice self-regulation techniques, such as deep breathing or meditation.
Empathy Exercises
Show steps
Regularly engage in exercises that challenge you to understand and respond to others' emotions.
Browse courses on
Emotional Intelligence
Show steps
Show steps
Show steps
- Identify situations where you need to demonstrate empathy.
- Practice active listening and try to see things from others' perspectives.
- Reflect on your interactions and seek feedback to improve your empathy skills.
Emotional Intelligence Training
Show steps
Supplement the course materials with expert-led tutorials to enhance your understanding of emotional intelligence concepts and techniques.
Browse courses on
Emotional Intelligence
Show steps
Show steps
Show steps
- Research online tutorials and courses on emotional intelligence.
- Select a reputable source and follow the provided instructions.
- Engage with the material, take notes, and complete any exercises or assessments.
Four other activities
Expand to see all activities and additional details
Show all seven activities
Emotional Intelligence Resource Collection
Show steps
Create a curated collection of articles, videos, podcasts, and other resources that support your learning journey in emotional intelligence.
Browse courses on
Emotional Intelligence
Show steps
Show steps
Show steps
- Identify reputable sources of information on emotional intelligence.
- Categorize and organize the resources based on specific topics or themes.
- Share the resource collection with others to contribute to their learning as well.
Emotional Intelligence Journal
Show steps
Reflect on your emotional experiences in a structured way to enhance your self-awareness and emotional regulation abilities.
Browse courses on
Emotional Intelligence
Show steps
Show steps
Show steps
- Set aside time each day or week to write in your journal.
- Record your thoughts and feelings about situations you encounter.
- Identify patterns and insights about your emotional responses.
- Use the journal as a tool for self-improvement and growth.
Attend Industry Conferences
Show steps
Network with professionals in your field who can share their experiences and insights on emotional intelligence.
Browse courses on
Emotional Intelligence
Show steps
Show steps
Show steps
- Research upcoming industry conferences and identify those with a focus on emotional intelligence.
- Attend the conferences and actively participate in sessions and workshops.
- Connect with speakers and attendees to exchange knowledge and experiences.
Emotional Intelligence in Action
Show steps
Apply your emotional intelligence skills in a practical project to solidify your understanding and develop confidence.
Browse courses on
Emotional Intelligence
Show steps
Show steps
Show steps
- Identify a problem or challenge that requires emotional intelligence to solve.
- Plan and design a project that addresses the identified problem.
- Implement the project and track your progress.
- Evaluate the outcomes and reflect on the application of emotional intelligence.
Career center
Learners who complete Управление эмоциональным интеллектом will develop knowledge and skills
that may be useful to these careers:
Psychologist
Psychologist
As a psychologist, you will need to understand and manage your own emotions to provide effective care to your patients. This course will help equip you with the skills you need to build emotional intelligence, manage stress and avoid burnout. The course will also teach you how to recognize and interpret the emotions of others, which is essential for building rapport and trust with patients. With a fit score of 95, this course is highly relevant for those looking to build a successful career in psychology.
Social Worker
Social Worker
As a social worker, you will often be called upon to provide emotional support to individuals and families. This course will help you develop your emotional intelligence and give you the skills you need to build strong relationships with clients. The course will also teach you how to manage your own emotions in stressful situations and avoid burnout. With a fit score of 90, this course is highly relevant for those looking to build a successful career in social work.
Teacher
Teacher
As a teacher, you will need to be able to manage your own emotions and respond effectively to the emotions of your students. This course will help you build your emotional intelligence and give you the skills you need to create a positive and supportive learning environment. The course will also teach you how to recognize and respond to the emotions of students from diverse backgrounds. With a fit score of 85, this course is highly relevant for those looking to build a successful career in teaching.
Nurse
Nurse
As a nurse, you will need to be able to understand and respond to the emotions of patients and their families. This course will help you build your emotional intelligence and give you the skills you need to provide compassionate and effective care. The course will also teach you how to manage your own emotions in stressful situations and avoid burnout. With a fit score of 80, this course is highly relevant for those looking to build a successful career in nursing.
Counselor
Counselor
As a counselor, you will need to be able to understand and respond to the emotions of your clients. This course will help you build your emotional intelligence and give you the skills you need to provide effective counseling services. The course will also teach you how to manage your own emotions in stressful situations and avoid burnout. With a fit score of 75, this course is highly relevant for those looking to build a successful career in counseling.
Manager
Manager
As a manager, you will need to be able to manage your own emotions and respond effectively to the emotions of your team members. This course will help you build your emotional intelligence and give you the skills you need to create a positive and productive work environment. The course will also teach you how to recognize and respond to the emotions of employees from diverse backgrounds. With a fit score of 70, this course is relevant for those looking to build a successful career in management.
Leader
Leader
As a leader, you will need to be able to motivate and inspire others. This course will help you build your emotional intelligence and give you the skills you need to create a positive and productive team environment. The course will also teach you how to recognize and respond to the emotions of team members from diverse backgrounds. With a fit score of 65, this course is relevant for those looking to build a successful career in leadership.
Entrepreneur
Entrepreneur
As an entrepreneur, you will need to be able to manage your own emotions and respond effectively to the challenges of starting and running a business. This course will help you build your emotional intelligence and give you the skills you need to build a successful business. The course will also teach you how to manage your own emotions in stressful situations and avoid burnout. With a fit score of 60, this course is relevant for those looking to build a successful career as an entrepreneur.
Salesperson
Salesperson
As a salesperson, you will need to be able to build relationships with customers and understand their needs. This course will help you build your emotional intelligence and give you the skills you need to connect with customers on a personal level. The course will also teach you how to manage your own emotions in stressful situations and avoid burnout. With a fit score of 55, this course is relevant for those looking to build a successful career in sales.
Marketer
Marketer
As a marketer, you will need to be able to understand and respond to the emotions of your target audience. This course will help you build your emotional intelligence and give you the skills you need to create effective marketing campaigns. The course will also teach you how to manage your own emotions in stressful situations and avoid burnout. With a fit score of 50, this course is relevant for those looking to build a successful career in marketing.
Human Resources Manager
Human Resources Manager
As a Human Resources Manager, you will need to be able to manage your own emotions and respond effectively to the emotions of employees. This course will help you build your emotional intelligence and give you the skills you need to create a positive and productive work environment. The course will also teach you how to recognize and respond to the emotions of employees from diverse backgrounds. With a fit score of 45, this course may be useful for those looking to build a successful career in Human Resources Management.
Customer Service Representative
Customer Service Representative
As a Customer Service Representative, you will need to be able to manage your own emotions and respond effectively to the emotions of customers. This course will help you build your emotional intelligence and give you the skills you need to provide excellent customer service. The course will also teach you how to manage your own emotions in stressful situations and avoid burnout. With a fit score of 40, this course may be useful for those looking to build a successful career in Customer Service.
Consultant
Consultant
As a Consultant, you will need to be able to build relationships with clients and understand their needs. This course will help you build your emotional intelligence and give you the skills you need to connect with clients on a personal level. The course will also teach you how to manage your own emotions in stressful situations and avoid burnout. With a fit score of 35, this course may be useful for those looking to build a successful career as a Consultant.
Project Manager
Project Manager
As a Project Manager, you will need to be able to manage your own emotions and respond effectively to the emotions of team members. This course will help you build your emotional intelligence and give you the skills you need to lead teams effectively. The course will also teach you how to recognize and respond to the emotions of team members from diverse backgrounds. With a fit score of 30, this course may be useful for those looking to build a successful career as a Project Manager.
Media Relations Specialist
Media Relations Specialist
As a Media Relations Specialist, you will need to be able to manage your own emotions and respond effectively to the emotions of journalists. This course will help you build your emotional intelligence and give you the skills you need to work effectively with the media. The course will also teach you how to manage your own emotions in stressful situations and avoid burnout. With a fit score of 25, this course may be useful for those looking to build a successful career as a Media Relations Specialist.
For more career information including salaries, visit:
OpenCourser.com/course/9vin8q/upravlenie
Reading list
We've selected ten books
that we think will supplement your
learning. Use these to
develop background knowledge, enrich your coursework, and gain a
deeper understanding of the topics covered in
Управление эмоциональным интеллектом.
This classic book on emotional intelligence must-read for anyone who wants to understand the importance of emotional intelligence and how to develop it. It provides a wealth of insights and practical advice on how to use emotional intelligence to achieve success in all areas of life.
Provides a practical guide to developing emotional intelligence in the workplace. It offers specific strategies for managing emotions, building relationships, and resolving conflict. It valuable resource for anyone who wants to improve their emotional intelligence and succeed in their career.
Provides a framework for developing emotional agility, which is the ability to navigate emotions and challenges with flexibility and resilience. It valuable resource for anyone who wants to improve their emotional intelligence and live a more fulfilling life.
Save
Provides a practical guide to developing emotional intelligence in everyday life. It offers specific strategies for managing emotions, building relationships, and making wise decisions. It valuable resource for anyone who wants to improve their emotional intelligence and live a more fulfilling life.
Explores the connection between mindfulness and emotional intelligence. It provides practical exercises and techniques for developing mindfulness and using it to improve emotional intelligence. It valuable resource for anyone who wants to deepen their understanding of emotional intelligence and develop their ability to manage their emotions.
Provides a practical guide to developing emotional intelligence for sales professionals. It offers specific strategies and techniques for using emotional intelligence to build relationships, close deals, and achieve sales success. It valuable resource for sales professionals who want to improve their emotional intelligence and increase their sales performance.
Provides a comprehensive overview of emotional intelligence and its importance in various aspects of life, including relationships, work, and personal well-being. It offers practical tips and exercises for developing emotional intelligence and improving emotional regulation.
Provides a concise and accessible overview of emotional intelligence. It offers quick and easy-to-implement tips for improving emotional intelligence and managing emotions. It valuable resource for anyone who wants to quickly enhance their emotional intelligence and improve their personal and professional life.
Provides a comprehensive guide to developing emotional intelligence for leaders. It offers practical strategies and tools for developing emotional intelligence and using it to create a positive and productive work environment. It valuable resource for leaders who want to improve their emotional intelligence and lead more effectively.
Practical guide to developing emotional intelligence. It provides clear and concise instructions on how to identify and manage your emotions, build relationships, and achieve success in both your personal and professional life.
For more information about how these books relate to this course, visit:
OpenCourser.com/course/9vin8q/upravlenie
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Time
20 hours
Via
Coursera
Institution
Moscow Institute of Physics and Technology
Instructors
Алена Алешина
Сергей Шабанов
This course belongs to a
collection
called
Коммуникации в современном мире. It's comprised of four courses:
- Эффективный нетворкинг
- Развитие Soft Skills
- Сторителлинг: истории для эффективных коммуникаций
- Управление эмоциональным интеллектом (viewing)
Good to know
Develops emotional intelligence, which is vital for success in the workplace
Teaches how to manage emotions and prevent burnout, which is essential for health and productivity
Provides strategies for understanding and managing other people's emotions, which is critical for effective communication and collaboration
Explores techniques for motivating and inspiring others, which is invaluable for leaders and managers
Covers strategies for managing aggression and conflict, which are essential for creating a positive and productive work environment
Teaches how to recognize and avoid manipulation, which is important for making informed decisions and protecting oneself
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