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Развитие Soft Skills

Анна Киреева

Soft Skills – важный набор жизненных навыков, необходимых для достижения личных и профессиональных целей. Курс состоит из практических инструментов и алгоритмов развития навыков самоанализа, самоконтроля, управления эмоциями, коммуникации, постановки целей, повышения личной эффективности и командной результативности. Участники курса научаться определять свои потребности, мотивы и ценности, управлять своими эмоциями, сохранять спокойствие в условиях стресса, повышать уровень эмоционального интеллекта, лучше понимать своих коллег и близких, достигать своих целей через общение и преодолевать барьеры межличностной коммуникации.

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This course provides practical tools and algorithms for developing essential soft skills for success

Participants will learn to enhance their self-awareness, emotional regulation, and communication abilities

Develops interpersonal skills and emotional intelligence, which are crucial for navigating personal and work relationships

Taught by experienced instructor Anna Kireeva, known for her expertise in soft skills development

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Развитие Soft Skills with these activities:

Review Communication Skills

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Brush up on effective communication techniques, both verbal and non-verbal, to enhance your interactions with others.

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Review the principles of active listening.
Practice giving clear and concise presentations.
Engage in role-playing exercises to improve communication in different situations.

Organize Course Materials

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Review and organize your notes, assignments, and other course materials to enhance your understanding and retention.

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Review your notes and highlight key points.
Organize your notes by topic or concept.
Create summaries or concept maps to consolidate your understanding.

Review SMART Goals

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Review the SMART goal-setting framework to ensure your goals are specific, measurable, achievable, relevant, and time-bound.

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Identify a list of your goals.
Apply the SMART criteria to each goal.
Revise your goals as needed to meet the SMART criteria.

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Join a Study Group

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Form or join a study group to share ideas, support each other's learning, and enhance your understanding of the course material.

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Find or create a study group with fellow students.
Meet regularly to discuss course material and assignments.
Collaborate on projects and assignments.

Develop a Personal Development Plan

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Create a comprehensive plan that outlines your career goals, identifies areas for improvement, and establishes a strategy for achieving your objectives.

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Conduct a self-assessment to identify your strengths and weaknesses.
Set specific and achievable development goals.
Develop a plan for acquiring the necessary skills and knowledge.
Create a timeline for achieving your goals.
Monitor your progress and make adjustments as needed.

Practice Emotional Regulation Techniques

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Practice techniques such as deep breathing, mindfulness, and positive self-talk to manage your emotions effectively.

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Learn and practice deep breathing exercises.
Practice mindfulness techniques to stay present and calm.
Engage in positive self-talk to challenge negative thoughts.

Compile a Resource Library

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Gather and organize resources such as articles, books, videos, and websites related to the course topics.

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Create a central location for storing resources.
Categorize and organize resources for easy retrieval.
Share the resource library with your team or classmates.

Participate in a Hackathon

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Join a team to develop and present a solution to a real-world problem within a limited time frame.

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Find a hackathon that aligns with your interests.
Form a team with complementary skills.
Brainstorm and develop a solution to the problem statement.
Build and present your solution to a panel of judges.

Become a Mentor

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Offer your knowledge and support to junior students or professionals in your field.

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Identify opportunities to mentor others.
Set clear goals and expectations.
Provide regular guidance and support.
Celebrate milestones and successes.

Career center

Learners who complete Развитие Soft Skills will develop knowledge and skills that may be useful to these careers:

Communication Consultant

Communication Consultants help businesses, non-profits, and government agencies improve their communication with audiences. This course may be useful for Communication Consultants because it covers practical tools and algorithms for developing communication skills. Participants will learn how to define their needs, motives, and values, which is essential for effective communication. Additionally, the course will help participants develop their emotional intelligence and build relationships with colleagues and clients.

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Project Manager

Project Managers are responsible for planning, executing, and closing projects. This course may be helpful for Project Managers because it will help them develop their leadership, communication, and interpersonal skills. The course will also cover how to set goals, manage emotions, and build relationships with team members and stakeholders, all of which are essential skills for Project Managers.

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Sales Manager

Sales Managers are responsible for leading and motivating teams of salespeople to achieve sales goals. This course may be helpful for Sales Managers because it will help them develop their leadership, communication, and interpersonal skills. The course will also cover how to set goals, manage emotions, and build relationships with customers and prospects, all of which are essential skills for Sales Managers.

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Customer Success Manager

Customer Success Managers are responsible for building relationships with customers and ensuring they have a positive experience with a company's products or services. Taking this course may be helpful to Customer Success Managers because it will help them develop their self-analysis and self-control skills. The course will also cover how to manage emotions, communicate effectively, and set goals, all of which are essential skills for building strong customer relationships.

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Human Resources Manager

Human Resources Managers are responsible for managing the human resources of an organization, including recruiting, hiring, training, and development. This course may be helpful for Human Resources Managers because it will help them develop their communication, interpersonal, and problem-solving skills. The course will also cover how to build relationships with employees and managers, and how to manage emotions under pressure, all of which are essential skills for Human Resources Managers.

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Nonprofit Manager

Nonprofit Managers are responsible for leading and managing nonprofit organizations. This course may be helpful for Nonprofit Managers because it will help them develop their leadership, communication, and interpersonal skills. The course will also cover how to set goals, manage emotions, and build relationships with donors and stakeholders, all of which are essential skills for Nonprofit Managers.

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Manager

Managers are responsible for leading and motivating teams of employees to achieve company goals. This course may be helpful for Managers because it will help them develop their leadership, communication, and interpersonal skills. The course will also cover how to set goals, manage emotions, and build relationships with employees, all of which are essential skills for Managers.

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Event Planner

Event Planners are responsible for planning and executing events of all sizes, from small meetings to large conferences. This course may be helpful for Event Planners because it will help them develop their organizational and time management skills. The course will also cover how to build relationships with clients and vendors, and how to manage emotions under pressure, all of which are essential skills for Event Planners.

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Teacher

Teachers are responsible for educating students in a variety of subjects. This course may be useful for Teachers because it will help them develop their communication, interpersonal, and problem-solving skills. The course will also cover how to set goals, manage emotions, and build relationships with students and parents, all of which are essential skills for Teachers.

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Writer

Writers are responsible for creating written content for a variety of purposes, including marketing, journalism, and fiction. This course may be helpful for Writers because it will help them develop their communication, interpersonal, and problem-solving skills. The course will also cover how to set goals, manage emotions, and build relationships with editors and clients, all of which are essential skills for Writers.

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Social Media Manager

Social Media Managers are responsible for developing and executing social media campaigns for businesses. This course may be helpful for Social Media Managers because it will help them develop their communication, interpersonal, and problem-solving skills. The course will also cover how to understand consumer behavior, build relationships with customers, and manage emotions under pressure, all of which are essential skills for Social Media Managers.

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Media Planner

Media Planners are responsible for planning and buying advertising space for clients. This course may be helpful for Media Planners because it will help them develop their communication, interpersonal, and problem-solving skills. The course will also cover how to understand consumer behavior, build relationships with clients, and manage emotions under pressure, all of which are essential skills for Media Planners.

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Marketer

Marketers are responsible for developing and executing marketing campaigns to promote products or services. This course may be helpful for Marketers because it will help them develop their communication, interpersonal, and problem-solving skills. The course will also cover how to understand consumer behavior, build relationships with customers, and manage emotions under pressure, all of which are essential skills for Marketers.

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Public relations manager

Public Relations Managers are responsible for managing the public image of an organization. This course may be helpful for Public Relations Managers because it will help them develop their communication, interpersonal, and problem-solving skills. The course will also cover how to build relationships with the media, manage emotions under pressure, and handle crises, all of which are essential skills for Public Relations Managers.

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Trainer

Trainers are responsible for developing and delivering training programs. This course may be helpful for Trainers because it will help them develop their communication, interpersonal, and problem-solving skills. The course will also cover how to set goals, manage emotions, and build relationships with trainees, all of which are essential skills for Trainers.

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Reading list

We've selected 13 books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Развитие Soft Skills.

Crucial Conversations: Tools for Talking When...

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Provides a step-by-step guide for navigating difficult conversations and resolving conflicts effectively. It teaches readers how to prepare for crucial conversations, stay calm and focused under pressure, and communicate their points of view respectfully.

Crucial Conversations: Tools for Talking When...

Развитие Soft Skills

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