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Khadijah Awada

في هذه الدورة التدريبية القائمة على المشروع والتي تستغرق ساعة واحدة، ستتعلم كيفية إنشاء خريطة التعاطف الخاصة بك باستخدام تطبيق ميرو، مع فهم عناصر القول والفعل والتفكير. وسنتعرّف أيضا على معنى خريطة التعاطف. بالإضافة إلى ذلك، سنستذكر كيفية إستخدام ميرو.

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في هذه الدورة التدريبية القائمة على المشروع والتي تستغرق ساعة واحدة، ستتعلم كيفية إنشاء خريطة التعاطف الخاصة بك باستخدام تطبيق ميرو، مع فهم عناصر القول والفعل والتفكير. وسنتعرّف أيضا على معنى خريطة التعاطف. بالإضافة إلى ذلك، سنستذكر كيفية إستخدام ميرو.

في نهاية هذا الدورة التدريبية، ستكون قادراً على إنشاء خريطة التعاطف في ميرو الخاصة بك والاستفادة منها كنموذج لمشاريعك الخاصة والعملية.

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What's inside

Syllabus

Module 1
في هذه الدورة التدريبية القائمة على المشروع والتي تستغرق ساعة واحدة، ستتعلم كيفية إنشاء خريطة التعاطف الخاصة بك باستخدام تطبيق ميرو، مع فهم عناصر القول والفعل والتفكير. وسنتعرّف أيضا على معنى خريطة التعاطف. بالإضافة إلى ذلك، سنستذكر كيفية إستخدام ميرو. في نهاية هذا الدورة التدريبية، ستكون قادراً على إنشاء خريطة التعاطف في ميرو الخاصة بك والاستفادة منها كنموذج لمشاريعك الخاصة والعملية.

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
تدعم ميرو العمل مع أشخاص آخرين، مما يسمح بالتعاون في الوقت الفعلي
تُعد خرائط التعاطف أداة مهمة لفهم احتياجات المستخدمين
توفر الدورة دورة تدريبية عملية في رسم خرائط التعاطف باستخدام ميرو

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in إنشاء خريطة التعاطف في تطبيق ميرو with these activities:
متابعة دروس تعليمية حول خرائط التعاطف
ستضيف لك متابعة الدروس التعليمية حول خرائط التعاطف فهماً أعمق لمفهوم خرائط التعاطف وكيفية استخدامها.
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  • البحث عن دروس تعليمية حول خرائط التعاطف
  • مشاهدة الدروس والتدوين
  • ممارسة رسم خرائط التعاطف بناءً على الدروس
إنشاء خريطة تعاطف فارغة
سيساعدك إنشاء خريطة تعاطف فارغة على فهم هيكل الخريطة وكيفية استخدامها.
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  • فتح لوحة ميرو جديدة
  • إنشاء جدول بخمسة أعمدة
  • تسمية الأعمدة: ما يقولونه، وما يفعلونه، وما يفكرون به، وما يشعرون به، وما يؤلمهم
تمارين إستخدام ميرو
ستساعدك تمارين ميرو هذه على إتقان مهاراتك في استخدام البرنامج وتطبيقها على خرائط التعاطف.
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  • إنشاء خريطة تعاطف لشخصية من فيلم أو كتاب
  • إنشاء خريطة تعاطف لعميل أو مستخدم لمنتج أو خدمة
  • إنشاء خريطة تعاطف لمجموعة من الأشخاص ذوي الاهتمامات أو الأهداف المشتركة
Three other activities
Expand to see all activities and additional details
Show all six activities
مناقشة خرائط التعاطف مع الزملاء
سيمكنك مناقشة خرائط التعاطف مع الزملاء من الحصول على وجهات نظر متعددة وتبادل الأفكار.
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  • العثور على زميل أو مجموعة من الزملاء لمناقشة خرائط التعاطف معهم
  • مشاركة خرائط التعاطف ومناقشتها
  • الحصول على ملاحظات وتقديمها
إنشاء خريطة تعاطف لمشروعك الخاص
سيساعدك إنشاء خريطة تعاطف لمشروعك الخاص على فهم احتياجات المستخدمين وتطوير منتجات وخدمات أفضل.
Show steps
  • تحديد مشروع أو منتج أو خدمة لإنشاء خريطة تعاطف لها
  • إجراء البحوث حول المستخدمين المستهدفين
  • ملء خريطة التعاطف بالمعلومات التي تم جمعها
  • استخدام خريطة التعاطف لتحسين مشروعك أو منتجك أو خدمتك
بدء مشروع خريطة التعاطف
سيمنحك العمل على مشروع لخريطة التعاطف تجربة عملية قيمة في استخدام خرائط التعاطف.
Show steps
  • اختيار موضوع لمشروع خريطة التعاطف
  • تحديد أهداف المشروع
  • إعداد خطة عمل للمشروع
  • تنفيذ المشروع
  • تقييم نتائج المشروع

Career center

Learners who complete إنشاء خريطة التعاطف في تطبيق ميرو will develop knowledge and skills that may be useful to these careers:
User Experience (UX) Researcher
User Experience (UX) Researchers study how users interact with products and services, with a goal of improving the user experience. This course would help build a foundation for a career as a UX Researcher by introducing the concept of empathy mapping, which is a key tool for understanding user needs. Empathy mapping can help UX Researchers to create products and services that are more user-friendly and intuitive.
Product Manager
Product Managers are responsible for the development and launch of new products and services. This course would be particularly helpful for Product Managers who are looking to improve their understanding of user needs. By learning how to create empathy maps, Product Managers can gain a deeper understanding of the people they are building products for, which can lead to more successful product launches.
Customer Success Manager
Customer Success Managers are responsible for ensuring that customers are satisfied with their products and services. This course would be helpful for Customer Success Managers who are looking to improve their understanding of customer needs. By learning how to create empathy maps, Customer Success Managers can gain a deeper understanding of the people they are serving, which can lead to more satisfied customers.
Marketing Manager
Marketing Managers are responsible for developing and executing marketing campaigns. This course would help build a foundation for a career in Marketing Management by introducing the concept of empathy mapping, which is a key tool for understanding customer needs. Empathy mapping can help Marketing Managers to create marketing campaigns that are more targeted and effective.
Sales Manager
Sales Managers are responsible for leading and motivating sales teams. This course would be particularly helpful for Sales Managers who are looking to improve their understanding of customer needs. By learning how to create empathy maps, Sales Managers can gain a deeper understanding of the people they are selling to, which can lead to more successful sales pitches.
Interaction Designer
Interaction Designers design the way that people interact with products and services. This course would be helpful for Interaction Designers who are looking to improve their understanding of user needs. By learning how to create empathy maps, Interaction Designers can gain a deeper understanding of the people they are designing for, which can lead to more user-friendly and intuitive products and services.
User Researcher
User Researchers study how people interact with products and services, with a goal of improving the user experience. This course would be helpful for User Researchers who are looking to improve their understanding of user needs. By learning how to create empathy maps, User Researchers can gain a deeper understanding of the people they are researching, which can lead to more valuable insights.
Human Factors Engineer
Human Factors Engineers design products and systems that are safe and easy to use. This course would be helpful for Human Factors Engineers who are looking to improve their understanding of user needs. By learning how to create empathy maps, Human Factors Engineers can gain a deeper understanding of the people they are designing for, which can lead to safer and more user-friendly products and systems.
Service Designer
Service Designers design services that are easy to use and meet the needs of users. This course would be helpful for Service Designers who are looking to improve their understanding of user needs. By learning how to create empathy maps, Service Designers can gain a deeper understanding of the people they are designing for, which can lead to more user-friendly and efficient services.
Design Researcher
Design Researchers study how people interact with products and services, with a goal of improving the user experience. This course would be helpful for Design Researchers who are looking to improve their understanding of user needs. By learning how to create empathy maps, Design Researchers can gain a deeper understanding of the people they are designing for, which can lead to more user-friendly and intuitive products and services.
Visual Designer
Visual Designers create the visual elements of websites, apps, and other digital products. This course would be helpful for Visual Designers who are looking to improve their understanding of user needs. By learning how to create empathy maps, Visual Designers can gain a deeper understanding of the people they are designing for, which can lead to more visually appealing and user-friendly digital products.
Information Architect
Information Architects design and organize the content on websites and other digital products. This course would be helpful for Information Architects who are looking to improve their understanding of user needs. By learning how to create empathy maps, Information Architects can gain a deeper understanding of the people they are designing for, which can lead to more user-friendly and intuitive digital products.
Content Strategist
Content Strategists develop and manage content for websites, blogs, and other digital platforms. This course would be helpful for Content Strategists who are looking to improve their understanding of user needs. By learning how to create empathy maps, Content Strategists can gain a deeper understanding of the people they are writing for, which can lead to more engaging and effective content.
UX Writer
UX Writers write the text that appears on websites, apps, and other digital products. This course would be helpful for UX Writers who are looking to improve their understanding of user needs. By learning how to create empathy maps, UX Writers can gain a deeper understanding of the people they are writing for, which can lead to more user-friendly and intuitive digital products.
Front-End Developer
Front-end Developers build the user interface of websites and apps. This course would be helpful for Front-end Developers who are looking to improve their understanding of user needs. By learning how to create empathy maps, Front-end Developers can gain a deeper understanding of the people they are designing for, which can lead to more user-friendly and intuitive digital products.

Reading list

We've selected 12 books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in إنشاء خريطة التعاطف في تطبيق ميرو.
Provides a specific tool, the Value Proposition Canvas, useful for improving your understanding of what customers need and want from your products and services.
A natural companion to The Design of Everyday Things, this book provides valuable insights into the psychology of design.
For anyone building physical or digital products, this book provides fundamental insights into the principles of design.
Describes a useful methodology for validating and refining new ideas or products in a rapid cycle, valuable for anyone engaged in design or product development.
Provides a broader view of innovation management to complement the more specific focus on disruptive innovation presented in The Innovator's Dilemma.
A fascinating glimpse at how Pixar Animation Studios developed their unique culture of creativity, highlighting principles applicable to any organization.
Any professional software developer who takes pride in their work will find value in this book's emphasis on writing clean, maintainable, and extensible code.
A valuable reference for those working in software design and development, this book provides a catalog of reusable software design patterns.

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