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How to Influence the Consumer Behavior to Drive Sales by Jonah Berger

Strengthen the relationship with your customers, learn how to use triggers and emotions in Communication and Marketing, get the keys to saying the right thing in the perfect moment to generate more sales... This and much more is what you will discover in this 4-hour course by Jonah Berger, professor at the Wharton School of the University of Pennsylvania.

A unique and 100% online opportunity to deepen in the world of Customer Behavior with an expert in human influence and decision-making who has advised well-known companies such as Apple, Google, Amazon, Nike, Moderna and The Gates Foundation.

Keywords:

Consumer Behaviour

Sales Influence

Consumer Psycology

Persuation Strategies

Influence Marketing

Neuromarketing

Persuation Techniques

Behavior Change

Consumer Marketing

Sales Strategies

What you'll learn

Learn how influence works within organizations and industries
Understand your clients and learn to use emotions as a driver of their decision-making
Discover the tools to make your marketing and communication more efficient
Learn to offer practical value to positively influence your clients

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What's inside

Learning objectives

Learn how influence works within organizations and industries
Understand your clients and learn to use emotions as a driver of their decision-making

Discover the tools to make your marketing and communication more efficient
Learn to offer practical value to positively influence your clients

Learn how influence works within organizations and industries
Understand your clients and learn to use emotions as a driver of their decision-making
Discover the tools to make your marketing and communication more efficient
Learn to offer practical value to positively influence your clients

Syllabus

Module 1: An introduction to influence and consumer centricity

Module 2: Moving from understanding to influence

Module 3: Leveraging social currency

Module 4: How to use triggers & emotion

Module 5: Making your brand public and practical

Module 6: Harnessing the power of Storytelling

Good to know

Know what's good

, what to watch for

, and possible dealbreakers

Taught by Jonah Berger, who is recognized for their work in influence and consumer psychology

Develops skills in understanding clients and using emotions to drive decision-making, which are core skills for sales and marketing

Teaches tools to make marketing and communication more efficient, which is useful for any professional in a customer-facing role

Examines consumer behavior, which is highly relevant to marketing and sales

Taught by an expert in human influence and decision-making, who has advised well-known companies

Requires learners to have a basic understanding of marketing and sales concepts

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in How to Influence the Consumer Behavior to Drive Sales by Jonah Berger with these activities:

Brush up on your communication skills

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Ensure you have strong communication skills to effectively convey your ideas and engage with clients

Browse courses on Communication Skills

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Review communication theory and techniques
Practice active listening and empathy

Review marketing and sales core concepts

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Review these marketing fundamentals to ensure you have a solid foundation for this course

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Go over your notes or textbooks for core concepts
Take practice quizzes or tests online

Seek guidance from experienced marketers

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Connect with experienced marketers to gain valuable insights and advice

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Identify potential mentors
Reach out to mentors and request their guidance

Six other activities

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Follow tutorials on the latest marketing tools

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Keep up with the latest marketing trends by following tutorials on new tools and techniques

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Search for tutorials on relevant topics
Follow step-by-step instructions

Host a study group with classmates

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Form a study group with classmates to discuss key concepts and work on assignments together

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Find classmates interested in forming a study group
Establish a meeting schedule
Create an agenda for each meeting

Complete practice exercises and case studies

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Sharpen your marketing skills by completing practice exercises and case studies

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Find practice exercises and case studies
Complete the exercises and analyze the results

Create a marketing plan for your favorite brand

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Develop a marketing plan for your favorite brand to practice applying core marketing concepts

Browse courses on Marketing Plan

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Research the brand and its target audience
Define marketing objectives
Develop marketing strategies
Create a marketing budget
Evaluate and adjust your plan

Attend marketing industry events

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Network with professionals in the marketing industry to gain insights and expand your knowledge

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Research upcoming marketing events
Register for events that align with your interests
Prepare an elevator pitch
Attend the events and engage with other attendees
Follow up with new connections

Mentor junior students or colleagues

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Share your knowledge and skills by mentoring others to reinforce your understanding of the course material

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Identify opportunities to mentor others
Create a mentoring plan

Career center

Learners who complete How to Influence the Consumer Behavior to Drive Sales by Jonah Berger will develop knowledge and skills that may be useful to these careers:

Marketing Manager

Marketing managers oversee the development and implementation of marketing campaigns for companies. They work with a variety of stakeholders to ensure that marketing initiatives are aligned with business objectives and that they reach the target audience. This course can help marketing managers understand how to influence consumer behavior and drive sales by providing them with insights into how people make decisions. The course also provides practical tools and techniques that marketing managers can use to create more effective marketing campaigns.

See salaries and explore the career path for Marketing Manager

Brand Manager

Brand managers are responsible for developing and managing the brand identity of a company or product. They work to create a consistent brand message across all marketing channels and to ensure that the brand is perceived positively by consumers. This course can help brand managers understand how to influence consumer behavior and drive sales by providing them with insights into how people form brand perceptions and make purchasing decisions. The course also provides practical tools and techniques that brand managers can use to create more effective brand marketing campaigns.

See salaries and explore the career path for Brand Manager

Product Manager

Product managers are responsible for the development and marketing of products. They work with a variety of stakeholders to ensure that products meet the needs of the target market and that they are profitable. This course can help product managers understand how to influence consumer behavior and drive sales by providing them with insights into how people make purchasing decisions. The course also provides practical tools and techniques that product managers can use to create more effective product marketing campaigns.

See salaries and explore the career path for Product Manager

Sales Manager

Sales managers are responsible for leading and motivating a team of sales representatives. They work to set sales goals, develop sales strategies, and provide training and support to their team. This course can help sales managers understand how to influence consumer behavior and drive sales by providing them with insights into how people make purchasing decisions. The course also provides practical tools and techniques that sales managers can use to create more effective sales strategies and to coach their team to success.

See salaries and explore the career path for Sales Manager

Advertising Manager

Advertising managers are responsible for planning and executing advertising campaigns for companies. They work with a variety of stakeholders to ensure that advertising campaigns are aligned with business objectives and that they reach the target audience. This course can help advertising managers understand how to influence consumer behavior and drive sales by providing them with insights into how people make decisions. The course also provides practical tools and techniques that advertising managers can use to create more effective advertising campaigns.

See salaries and explore the career path for Advertising Manager

Public relations manager

Public relations managers are responsible for managing the public image of a company or organization. They work with a variety of stakeholders to develop and implement public relations campaigns that promote the company's positive image and reputation. This course can help public relations managers understand how to influence consumer behavior and drive sales by providing them with insights into how people form perceptions and make decisions. The course also provides practical tools and techniques that public relations managers can use to create more effective public relations campaigns.

See salaries and explore the career path for Public relations manager

Market Researcher

Market researchers are responsible for conducting research to understand consumer behavior and market trends. They work with a variety of stakeholders to identify and analyze data that can be used to inform marketing decisions. This course can help market researchers understand how to influence consumer behavior and drive sales by providing them with insights into how people make decisions. The course also provides practical tools and techniques that market researchers can use to conduct more effective research studies.

See salaries and explore the career path for Market Researcher

Consumer Psychologist

Consumer psychologists study how people make decisions and how they interact with products and services. They use this knowledge to help companies develop more effective marketing campaigns and products. This course can help consumer psychologists understand how to influence consumer behavior and drive sales by providing them with insights into the latest research on consumer behavior. The course also provides practical tools and techniques that consumer psychologists can use to conduct more effective research studies.

See salaries and explore the career path for Consumer Psychologist

Behavioral Economist

Behavioral economists study how people make decisions in the face of uncertainty and risk. They use this knowledge to help companies develop more effective marketing campaigns and products. This course can help behavioral economists understand how to influence consumer behavior and drive sales by providing them with insights into the latest research on behavioral economics. The course also provides practical tools and techniques that behavioral economists can use to conduct more effective research studies.

See salaries and explore the career path for Behavioral Economist

Neuromarketer

Neuromarketers use brain imaging technology to study how people respond to marketing stimuli. They use this knowledge to help companies develop more effective marketing campaigns and products. This course can help neuromarketers understand how to influence consumer behavior and drive sales by providing them with insights into the latest research on neuromarketing. The course also provides practical tools and techniques that neuromarketers can use to conduct more effective research studies.

See salaries and explore the career path for Neuromarketer

Social Media Manager

Social media managers are responsible for developing and implementing social media strategies for companies. They work with a variety of stakeholders to ensure that social media campaigns are aligned with business objectives and that they reach the target audience. This course may help social media managers understand how to influence consumer behavior and drive sales by providing them with insights into how people use social media. The course also provides practical tools and techniques that social media managers can use to create more effective social media campaigns.

See salaries and explore the career path for Social Media Manager

Content Marketer

Content marketers are responsible for creating and distributing content that is valuable and engaging to the target audience. They work with a variety of stakeholders to ensure that content marketing campaigns are aligned with business objectives and that they reach the target audience. This course may help content marketers understand how to influence consumer behavior and drive sales by providing them with insights into how people consume content. The course also provides practical tools and techniques that content marketers can use to create more effective content marketing campaigns.

See salaries and explore the career path for Content Marketer

Email Marketer

Email marketers are responsible for developing and implementing email marketing campaigns for companies. They work with a variety of stakeholders to ensure that email marketing campaigns are aligned with business objectives and that they reach the target audience. This course may help email marketers understand how to influence consumer behavior and drive sales by providing them with insights into how people use email. The course also provides practical tools and techniques that email marketers can use to create more effective email marketing campaigns.

See salaries and explore the career path for Email Marketer

Digital Marketing Specialist

Digital marketing specialists are responsible for developing and implementing digital marketing campaigns for companies. They work with a variety of stakeholders to ensure that digital marketing campaigns are aligned with business objectives and that they reach the target audience. This course may help digital marketing specialists understand how to influence consumer behavior and drive sales by providing them with insights into how people use digital media. The course also provides practical tools and techniques that digital marketing specialists can use to create more effective digital marketing campaigns.

See salaries and explore the career path for Digital Marketing Specialist

Salesforce Administrator

Salesforce administrators are responsible for managing and maintaining Salesforce CRM systems. They work with a variety of stakeholders to ensure that Salesforce systems are configured to meet the needs of the business and that they are used effectively by sales teams. This course may help Salesforce administrators understand how to influence consumer behavior and drive sales by providing them with insights into how sales teams use Salesforce to track and manage customer relationships. The course also provides practical tools and techniques that Salesforce administrators can use to configure and manage Salesforce systems more effectively.

See salaries and explore the career path for Salesforce Administrator

Reading list

We've selected 11 books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in How to Influence the Consumer Behavior to Drive Sales by Jonah Berger.

Magic Words

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By the instructor of this course examines the science behind why certain products, services, and ideas capture our attention and spread like wildfire. It key text on understanding the contagious nature of ideas.

How to Influence the Consumer Behavior to Drive Sales by Jonah Berger

What you'll learn

Two deals to help you save

What's inside

Learning objectives

Syllabus

Good to know

Save this course

Activities

Career center

Reading list

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