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Nicole Mastenbroek

In this course we aim to provide you with an insight into how recent societal and technological developments have changed the work of professionals in a variety of professional domains and how this in turn affects professionalism. The course highlights core themes, discusses main insights and theories, raises questions and presents cases, and links insights to practical challenges in various professional domains. It provides a state of the art assessment of professionalism in transition, by looking back and looking forward. It supports target audiences in dealing with professional services and professionals.

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In this course we aim to provide you with an insight into how recent societal and technological developments have changed the work of professionals in a variety of professional domains and how this in turn affects professionalism. The course highlights core themes, discusses main insights and theories, raises questions and presents cases, and links insights to practical challenges in various professional domains. It provides a state of the art assessment of professionalism in transition, by looking back and looking forward. It supports target audiences in dealing with professional services and professionals.

The programme has an interdisciplinary approach and will focus on different levels:

At macro level the course presents a historical and sociological view on past and future changes in professions, focused on:

• how do professional fields develop?

• how is professionalism promoted and encouraged among professionals?

• how do professional fields control and empower their members?

At meso level the course presents an organisational view on changes within professional partnerships and institutions, focused on the following questions:

• how do norms and routines affect professionals and professional work?

• how do professionals organise and lead professional work?

At micro level a psychological perspective on changing work and a changing work environment of professionals is presented. This part focuses on the following questions:

• how do professionals deal with work pressure and remain motivated?

• which competencies do professionals require to be able and capable to deliver?

We invite you to join us and increase your understanding of the topics addressed in this course through lectures, interviews, animations, readings and peer interaction.

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What's inside

Syllabus

Professions in transition
Control and empowerment of professionals
Quality control and competence
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Organisation and leadership of professional work
Professional motivation and well-being
Lifelong learning

Good to know

Know what's good
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Explores professionalism in transition, providing a comprehensive understanding of how societal and technological developments impact professional work and the role of professionals
Interdisciplinary, encompassing historical, sociological, organizational, and psychological perspectives on professionalism
Covers both theoretical and practical aspects of professionalism, with a focus on real-world challenges
Taught by instructors with expertise in the field of professionalism
In-depth exploration of how norms, routines, and leadership affect professional work at various levels
Provides insights into professional motivation, well-being, and competence development

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Reviews summary

Professional development in a changing world

Learners say this course is great and informative. Reviewers enjoyed the engaging assignments and the challenging but rewarding material. They appreciated the flexibility of the course and found the lectures to be well-organized.
Learners appreciated the rigor of the material.
"good course "
"It was challenging at times to make time and focus on the task"
Many learners enjoyed the variety of assignments.
"Great course and very useful!!"
"it was a great experience learning lots about professionalism in many ways."
Students were pleased with the flexible nature of the class.
"I enjoyed the course more and more as I progressed week after week."
"great to be able to know that I could continue at any time."
Learners found the lectures to be structured and easy to follow.
"The course has given me immense opportunity to learn professionalism and apply the learned knowledge to my masters' research work at Yamaguchi University, Japan."
"Thanks to Coursera and the lecturers that make the cou possible"
One learner complained of insufficient interaction with the instructor.
"There is no student-instructor interaction and the instructions are unclear."

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Professionalism in an era of change with these activities:
Practice Communication Skills
Strengthens communication abilities, which are essential for professional success
Browse courses on Communication Skills
Show steps
  • Review communication techniques
  • Practice active listening
  • Engage in role-playing exercises
Review Ethical Guidelines
Refreshes understanding of ethical principles and their application in professional life
Browse courses on Professional Ethics
Show steps
  • Read ethical guidelines
  • Summarize key ethical principles
  • Consider ethical scenarios
Compile Professional Resources
Develops organizational skills and provides access to valuable resources for professional growth
Browse courses on Resource Management
Show steps
  • Identify relevant tools and resources
  • Create a central repository
  • Share resources with peers
Five other activities
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Show all eight activities
Read 'The Professional Edge'
Provides real-world examples and insights into the demands and expectations of modern workplaces
Show steps
  • Read chapters 1-4
  • Summarize key concepts
  • Reflect on how concepts apply to your own professional setting
Case Study Analysis
Develops critical thinking and problem-solving skills in professional contexts
Browse courses on Case Studies
Show steps
  • Analyze a given case study
  • Identify key issues and stakeholders
  • Develop and evaluate possible solutions
Discussion Group
Provides opportunities to engage with peers, share insights, and enhance understanding
Show steps
  • Join a discussion group
  • Participate in discussions
  • Contribute to group learning
Attend Industry Panel
Provides a platform to connect with professionals and gain insights into industry trends
Browse courses on Networking
Show steps
  • Register for the panel
  • Attend the event
  • Network with professionals
Volunteer in a Professional Setting
Offers hands-on experience and exposure to real-world professional challenges
Browse courses on Professional Development
Show steps
  • Identify volunteering opportunities
  • Apply and secure a volunteer position
  • Contribute to the organization

Career center

Learners who complete Professionalism in an era of change will develop knowledge and skills that may be useful to these careers:
Educational Consultant
Educational consultants help students and professionals navigate educational and career choices by providing advice and support. A solid understanding of how professions are changing in response to societal and technological shifts is crucial. This course provides insights into how professional fields develop, how professionals are empowered, and how professional work is organized and led in various domains. This knowledge can help educational consultants better advise students on career paths and professionals on career pivots.
Human Resources Manager
Human resources managers oversee the recruitment, hiring, and development of employees within an organization. They play a crucial role in shaping and maintaining a professional work environment. This course provides a comprehensive understanding of how professionalism is defined and promoted in different professional domains. It also explores the challenges professionals face in dealing with work pressure and maintaining motivation. This knowledge can equip human resources managers with the insights needed to create and implement effective HR policies and programs.
Management Consultant
Management consultants provide advice and guidance to businesses on how to improve their performance. They work with clients to identify and solve problems, develop strategies, and implement solutions. A deep understanding of how professions are changing and how professionals work is essential for management consultants. This course provides insights into the organizational and psychological factors that influence professional work. It also explores the challenges and opportunities professionals face in a rapidly changing business landscape.
Organizational Development Consultant
Organizational development consultants help organizations improve their performance by developing and implementing strategies for change. They work with clients to assess needs, identify opportunities, and create and implement plans for improvement. A thorough understanding of how professions and professional work are changing is critical for organizational development consultants. This course provides insights into the historical and sociological factors that shape professional fields, as well as the psychological factors that influence professional behavior. This knowledge can help organizational development consultants better understand the challenges and opportunities organizations face and develop effective strategies for change.
Career Counselor
Career counselors help individuals make informed career decisions and plan their career paths. They provide guidance on career exploration, job search, and professional development. A strong understanding of how professions are evolving and the challenges professionals face is essential for career counselors. This course provides insights into the macro, meso, and micro levels of professionalism, including the historical and sociological factors that shape professions, the organizational factors that influence professional work, and the psychological factors that affect professional behavior. This knowledge can help career counselors better understand their clients' needs and provide them with effective guidance.
Corporate Lawyer
Corporate lawyers provide legal advice and support to businesses. They help businesses comply with laws and regulations, negotiate contracts, and resolve disputes. A solid understanding of how professions are changing and the challenges professionals face is valuable for corporate lawyers. This course provides insights into the historical and sociological factors that shape professions, as well as the organizational and psychological factors that influence professional behavior. This knowledge can help corporate lawyers better understand their clients' needs and provide them with effective legal advice.
Financial Analyst
Financial analysts provide financial advice and guidance to businesses and individuals. They analyze financial data, develop financial models, and make recommendations on investment strategies. An understanding of how professions are changing and the challenges professionals face may be useful for financial analysts. This course provides insights into the historical and sociological factors that shape professions, as well as the organizational and psychological factors that influence professional behavior. This knowledge can help financial analysts better understand their clients' needs and provide them with effective financial advice.
Loan Officer
Loan officers provide loans to individuals and businesses. They assess clients' creditworthiness and recommend suitable loan products. A basic understanding of how professions are changing and the challenges professionals face may be useful for loan officers. This course provides insights into the historical and sociological factors that shape professions, as well as the organizational and psychological factors that influence professional behavior. This knowledge can help loan officers better understand their clients' needs and provide them with effective loan advice.
Marketing Manager
Marketing managers develop and implement marketing strategies to promote products and services. They oversee marketing campaigns, manage marketing budgets, and track marketing performance. A basic understanding of how professions are changing and the challenges professionals face may be useful for marketing managers. This course provides insights into the historical and sociological factors that shape professions, as well as the organizational and psychological factors that influence professional behavior. This knowledge can help marketing managers better understand their clients' needs and develop effective marketing strategies.
Sales Manager
Sales managers oversee sales teams and develop and implement sales strategies. They manage sales budgets, track sales performance, and provide training and support to sales representatives. A basic understanding of how professions are changing and the challenges professionals face may be useful for sales managers. This course provides insights into the historical and sociological factors that shape professions, as well as the organizational and psychological factors that influence professional behavior. This knowledge can help sales managers better understand their clients' needs and develop effective sales strategies.
Public relations manager
Public relations managers develop and implement public relations campaigns to promote organizations and their products or services. They manage media relations, organize events, and produce public relations materials. A basic understanding of how professions are changing and the challenges professionals face may be useful for public relations managers. This course provides insights into the historical and sociological factors that shape professions, as well as the organizational and psychological factors that influence professional behavior. This knowledge can help public relations managers better understand their clients' needs and develop effective public relations campaigns.
Insurance Agent
Insurance agents sell insurance policies to individuals and businesses. They assess clients' needs and recommend suitable insurance products. A basic understanding of how professions are changing and the challenges professionals face may be useful for insurance agents. This course provides insights into the historical and sociological factors that shape professions, as well as the organizational and psychological factors that influence professional behavior. This knowledge can help insurance agents better understand their clients' needs and provide them with effective insurance advice.
Teacher
Teachers teach students in elementary, secondary, and post-secondary schools. They develop lesson plans, deliver instruction, and assess student learning. A basic understanding of how professions are changing and the challenges professionals face may be useful for teachers. This course provides insights into the historical and sociological factors that shape professions, as well as the organizational and psychological factors that influence professional behavior. This knowledge can help teachers better understand their students' needs and develop effective teaching strategies.
Social Worker
Social workers help individuals and families cope with social, emotional, and financial problems. They provide counseling, support, and other services. An understanding of how professions are changing and the challenges professionals face may be useful for social workers. This course provides insights into the historical and sociological factors that shape professions, as well as the organizational and psychological factors that influence professional behavior. This knowledge can help social workers better understand their clients' needs and provide them with effective support.
Writer
Writers create written content, such as articles, books, and scripts. They may work for newspapers, magazines, websites, or other organizations. A basic understanding of how professions are changing and the challenges professionals face may be useful for writers. This course provides insights into the historical and sociological factors that shape professions, as well as the organizational and psychological factors that influence professional behavior. This knowledge can help writers better understand their clients' needs and develop effective writing strategies.

Reading list

We've selected ten books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Professionalism in an era of change.
Explores the impact of technology on the future of professions. It argues that technology will lead to the automation of many tasks currently performed by professionals, and that this will have a profound impact on the way we work.
Provides a practical guide to ethical decision making for professionals. It covers topics such as the different ethical theories, the ethical decision-making process, and the importance of ethical leadership.
Provides a practical guide to managing change for professionals. It covers topics such as the different stages of change, the role of leadership in change, and the importance of stakeholder engagement.
Provides a practical guide to communication for professionals. It covers topics such as the different types of communication, the importance of effective listening, and the use of technology in communication.
Provides a practical guide to business etiquette for professionals. It covers topics such as the importance of first impressions, the rules of dining etiquette, and the proper use of email.
Provides a practical guide to networking for professionals. It covers topics such as the importance of building relationships, the different types of networking events, and the use of social media in networking.
Provides a practical guide to time management for professionals. It covers topics such as the importance of setting goals, the different types of time management techniques, and the use of technology in time management.
Provides a practical guide to stress management for professionals. It covers topics such as the different types of stress, the effects of stress on the body and mind, and the different stress management techniques.
Provides a practical guide to career development for professionals. It covers topics such as the importance of career planning, the different types of career paths, and the use of networking in career development.
Provides a practical guide to leadership for professionals. It covers topics such as the different styles of leadership, the importance of emotional intelligence, and the use of power and influence.

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