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Kevin Miller

This course will teach you what change management is, why change management is important, and the seven concepts of change management as defined by the ACMP (Association of Change Management Professionals).

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This course will teach you what change management is, why change management is important, and the seven concepts of change management as defined by the ACMP (Association of Change Management Professionals).

Have you ever experienced a poorly executed change at work? In this course, Change Management: Getting Started, you’ll learn all about managing the people side of change. First, you’ll explore the basics of change management and why it's so important. Next, you’ll discover how change management relates to project management. Finally, you’ll delve into the seven concepts of change management, as defined by the ACMP (Association of Change Management Professionals). When you’re finished with this course, you’ll have the skills and knowledge of change management concepts needed to continue your change management education and be prepared for the change management concept questions on the CCMP exam.

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What's inside

Syllabus

Course Overview
Defining Change Management
Change Is a Process
Change Management Relationships
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Organizational Change

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Focuses on managing the people side of change, essential for effective organizational change
Leverages industry-recognized ACMP (Association of Change Management Professionals) concepts
Taught by Kevin Miller, highlighting his expertise and experience in change management

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Change Management: Getting Started with these activities:
Organize Course Materials for Easy Reference
Keep course materials organized for efficient review and easy access.
Show steps
  • Create a dedicated folder or digital notebook for course materials.
  • Organize materials into subfolders or sections based on topics or modules.
  • Label files clearly and consistently for easy identification.
Review material related to change management
Review foundational knowledge of change management to enhance understanding of course concepts.
Browse courses on Change Management
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  • Review notes and materials from previous courses or certifications related to change management.
  • Read articles and white papers on change management best practices.
  • Complete online quizzes or practice exams to assess knowledge retention.
Connect with Change Management Professionals
Seek guidance and support from experienced change management professionals.
Show steps
  • Attend industry events or webinars related to change management.
  • Reach out to professionals on LinkedIn or other professional networking platforms.
  • Request informational interviews to learn about their experiences and insights.
Nine other activities
Expand to see all activities and additional details
Show all 12 activities
View expert-led tutorials on change management tools and techniques
Enhance understanding of change management tools and techniques through guided instruction.
Browse courses on Change Management
Show steps
  • Identify reputable online platforms or instructors offering change management tutorials.
  • Select tutorials relevant to specific areas of interest or gaps in knowledge.
  • Follow tutorials, take notes, and complete any practice exercises.
Read Prosci's ADKAR Model
Gain insights into the ADKAR model, a widely used framework for understanding and managing change.
Show steps
  • Read Chapters 1-3 of the book to understand the ADKAR model and its components.
  • Identify real-world examples of change initiatives where the ADKAR model could be applied.
  • Create a summary of the key takeaways from the book.
Join a study group or online forum for change management discussions
Engage with peers to exchange knowledge, clarify concepts, and foster a deeper understanding of change management.
Browse courses on Change Management
Show steps
  • Identify relevant study groups or online forums.
  • Join the group and actively participate in discussions.
  • Share insights, ask questions, and collaborate with peers.
Complete change management simulations
Practice applying change management principles in realistic scenarios to enhance comprehension.
Browse courses on Change Management
Show steps
  • Identify online or software-based change management simulations.
  • Complete simulations, following instructions and applying knowledge.
  • Analyze results and identify areas for improvement.
Change Management Plan Outline
Develop a structured plan to manage a hypothetical change initiative, applying the concepts learned in the course.
Show steps
  • Identify a change initiative scenario and define the scope and objectives.
  • Conduct a stakeholder analysis and identify key stakeholders.
  • Create a detailed outline of your change management plan, including strategies for communication, resistance management, and evaluation.
Develop a change management plan for a real-world scenario
Apply course concepts to a practical scenario, fostering a deeper understanding of the change management process.
Browse courses on Change Management
Show steps
  • Identify an organizational change scenario or project that requires change management.
  • Research and gather information on the organization, stakeholders, and change context.
  • Develop a comprehensive change management plan outlining the scope, objectives, stakeholders, communication strategies, and evaluation metrics.
Change Management Case Study Analysis
Engage in a group discussion to analyze a real-world change management case study.
Show steps
  • Review the provided case study materials.
  • Join a study group or discussion forum to analyze the case study.
  • Prepare a presentation or summary of your group's analysis, highlighting key lessons and insights.
Online Training on Change Management Tools
Enhance your practical skills by completing online tutorials on specific change management tools.
Show steps
  • Identify online tutorials or courses that focus on specific change management tools or techniques.
  • Complete the tutorials at your own pace, following the provided instructions.
  • Apply the tools and techniques learned in the tutorials to your hypothetical change management plan.
Contribute to Change Management Open Source Projects
Gain hands-on experience and contribute to the change management community by participating in open source projects.
Show steps
  • Identify open source projects related to change management on platforms like GitHub.
  • Review the project documentation and identify ways to contribute.
  • Make meaningful contributions to the project, such as bug fixes, feature enhancements, or documentation improvements.

Career center

Learners who complete Change Management: Getting Started will develop knowledge and skills that may be useful to these careers:
Change Manager
A Change Manager is responsible for planning, implementing, and managing change initiatives within an organization. This course can help you develop the skills and knowledge needed to be successful in this role by providing you with a foundation in change management concepts and practices. You'll learn how to identify and assess the need for change, develop and implement change strategies, and manage the people side of change. This course is particularly relevant for those who want to work in the field of change management or who are looking to advance their career in this field.
Consultant
A Consultant provides advice and guidance to organizations on a variety of business issues, including change management. This course can help you develop the skills and knowledge needed to be successful in this role by providing you with a foundation in change management concepts and practices. You'll learn how to identify and assess the need for change, develop and implement change strategies, and manage the people side of change. This course is particularly relevant for those who want to work as a consultant in the field of change management.
Project Manager
A Project Manager is responsible for planning, executing, and closing out projects. This course can help you develop the skills and knowledge needed to be successful in this role by providing you with a foundation in change management concepts and practices. You'll learn how to identify and assess the need for change, develop and implement change strategies, and manage the people side of change. This course is particularly relevant for those who want to work as a project manager in the field of change management or who are looking to advance their career in this field.
Business Analyst
A Business Analyst is responsible for identifying and analyzing business needs and developing solutions to meet those needs. This course can help you develop the skills and knowledge needed to be successful in this role by providing you with a foundation in change management concepts and practices. You'll learn how to identify and assess the need for change, develop and implement change strategies, and manage the people side of change. This course is particularly relevant for those who want to work as a business analyst in the field of change management.
Organizational Development Manager
An Organizational Development Manager is responsible for planning, implementing, and evaluating organizational change initiatives. This course can help you develop the skills and knowledge needed to be successful in this role by providing you with a foundation in change management concepts and practices. You'll learn how to identify and assess the need for change, develop and implement change strategies, and manage the people side of change. This course is particularly relevant for those who want to work as an organizational development manager in the field of change management.
Human Resources Manager
A Human Resources Manager is responsible for managing the human resources function of an organization. This course can help you develop the skills and knowledge needed to be successful in this role by providing you with a foundation in change management concepts and practices. You'll learn how to identify and assess the need for change, develop and implement change strategies, and manage the people side of change. This course is particularly relevant for those who want to work as a human resources manager in the field of change management.
Training and Development Manager
A Training and Development Manager is responsible for planning, implementing, and evaluating training and development programs. This course can help you develop the skills and knowledge needed to be successful in this role by providing you with a foundation in change management concepts and practices. You'll learn how to identify and assess the need for change, develop and implement change strategies, and manage the people side of change. This course is particularly relevant for those who want to work as a training and development manager in the field of change management.
Communications Manager
A Communications Manager is responsible for planning, implementing, and evaluating communications programs. This course can help you develop the skills and knowledge needed to be successful in this role by providing you with a foundation in change management concepts and practices. You'll learn how to identify and assess the need for change, develop and implement change strategies, and manage the people side of change. This course is particularly relevant for those who want to work as a communications manager in the field of change management.
Marketing Manager
A Marketing Manager is responsible for planning, implementing, and evaluating marketing programs. This course can help you develop the skills and knowledge needed to be successful in this role by providing you with a foundation in change management concepts and practices. You'll learn how to identify and assess the need for change, develop and implement change strategies, and manage the people side of change. This course is particularly relevant for those who want to work as a marketing manager in the field of change management.
Sales Manager
A Sales Manager is responsible for planning, implementing, and evaluating sales programs. This course can help you develop the skills and knowledge needed to be successful in this role by providing you with a foundation in change management concepts and practices. You'll learn how to identify and assess the need for change, develop and implement change strategies, and manage the people side of change. This course is particularly relevant for those who want to work as a sales manager in the field of change management.

Reading list

We've selected nine books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Change Management: Getting Started.
Classic work on change management, providing a step-by-step framework for leading change successfully. It valuable read for anyone interested in understanding the process of change and how to manage it effectively.
Provides a critical perspective on change management, exploring the challenges and complexities of organizational change. It valuable read for those who want to gain a deeper understanding of the human and social aspects of change.
Provides a fascinating look at the science of habit formation. It valuable read for change managers and anyone involved in organizational change.
Provides a framework for understanding why successful companies often fail to innovate. It valuable read for change managers and anyone involved in organizational change.
Provides a framework for understanding why change efforts fail and how to make them succeed. It valuable resource for anyone who is leading or managing change.
Provides a framework for building successful businesses using the Lean Startup approach. It valuable read for change managers and anyone involved in organizational change.
Provides a basic overview of change management concepts and techniques. It useful resource for anyone who is new to change management.
Provides a practical guide to change management in the public sector. It valuable resource for anyone who wants to learn more about how to manage change in the public sector effectively.

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