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Michael Rubyan

In Introduction to Healthcare Management, you’ll learn the daily operation and management of healthcare delivery organizations and nonprofits, focusing on transformational leadership and decision-making processes. Explore the structure of healthcare organizations, the roles of clinical professionals, the importance of quality improvement, fundraising and community partnerships, effective communication strategies, and advocacy in healthcare. This course combines theoretical knowledge with practical case studies for a comprehensive understanding of managing complex healthcare organizations.

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What's inside

Syllabus

Structure and Function of Management in Healthcare Organizations
This week we will explore the structure and function of healthcare organizations. We will discuss the role of management in these organizations, how nonprofit organizations and Healthcare are different from for-profit organizations, as well as the role of nonprofits in the larger U.S. Healthcare System transformational culture so that you can identify how it motivates continuous Improvement inside of healthcare organizations.
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Clinical Professionals and Leadership in Healthcare Organizations and Quality Improvement
This week we will discuss the role of clinical professions and leadership in healthcare organizations, specifically how quality improvement is critical to achieving excellence. We will examine the role of executive leadership, identify foundations of clinical excellence, and explore how healthcare organizations are engaged in population health improvement. Finally, we will review how performance is measured inside of these organizations.
Managing People in Healthcare Organizations, Knowledge Management, Development of Environments
This week, we will focus on management theories, the role of human resources and healthcare organizations, and how teamwork is critical to achieving outcomes. We will review how electronic health records influence decisions inside of these organizations and issues of privacy and trust that they raise. Finally, we will touch on how to manage staff and service volunteers as well as understand how to distinguish the different types of care environments and how these facilities are planned and designed.
Financial Management, Philanthropy, Marketing and Strategy
This week, we will discuss financial management in healthcare organizations and the role of philanthropic fundraising, community partnerships, and collaborations to enhance operations and promote capital improvement.

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Introduces foundational management principles and theories in healthcare, which is standard in industry
Provides a thorough overview of healthcare organizations, focusing on structure and function
Highlights the role of quality improvement and clinical leadership in healthcare organizations
Examines how electronic health records influence decisions and raise issues of privacy and trust
Instructs on how to manage healthcare facilities, including planning and design considerations
Advises on fundraising and community partnerships to enhance operations, which is frequently used in the field

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Introduction to Healthcare Management with these activities:
Review healthcare administration basics
Review the fundamentals of healthcare administration to establish a solid foundation for the course.
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  • Read introductory chapters of healthcare administration textbooks
  • Watch introductory videos or documentaries on healthcare management
  • Attend a healthcare administration seminar or webinar
Read 'Healthcare Management: A Practical Guide' by Linda H. Aiken
Read a comprehensive guide to healthcare management to gain insights from experts in the field.
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  • Read the book 'Healthcare Management: A Practical Guide' by Linda H. Aiken.
  • Take notes on key concepts and ideas.
  • Discuss the book with classmates or colleagues.
Participate in a peer review session
Engage in a peer review session to provide and receive feedback on healthcare management plans or projects.
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  • Form a study group with classmates.
  • Share your healthcare management plans or projects with the group.
  • Provide constructive feedback to your peers.
  • Incorporate the feedback you receive into your own work.
Two other activities
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Case study analysis
Analyze healthcare case studies to apply theoretical concepts and develop problem-solving skills.
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  • Read and analyze provided case studies
  • Identify key issues and challenges
  • Develop potential solutions and recommendations
  • Present findings and discuss with classmates
Healthcare management plan
Create a comprehensive healthcare management plan to demonstrate understanding of organizational management and strategic decision-making.
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Show steps
  • Conduct a situational analysis of a healthcare organization
  • Identify opportunities for improvement
  • Develop and evaluate alternative solutions
  • Create a detailed implementation plan

Career center

Learners who complete Introduction to Healthcare Management will develop knowledge and skills that may be useful to these careers:
Healthcare Administrator
Healthcare Administrators plan, direct, and coordinate medical and health services. This course is a good fit for those interested in healthcare administration as it provides an overview of the structure and function of healthcare organizations, the role of clinical professionals and leadership, and managing people in these organizations. It also covers financial management, fundraising, and strategic planning.
Healthcare Quality Improvement Manager
Healthcare Quality Improvement Managers plan, direct, and coordinate the implementation of quality improvement programs in healthcare organizations. This course is a good fit for those interested in healthcare quality improvement as it provides an overview of the structure and function of healthcare organizations, the role of clinical professionals and leadership, and the importance of quality improvement. It also covers managing people and knowledge management, which are important aspects of this role.
Healthcare Chief Operating Officer
Healthcare Chief Operating Officers plan, direct, and coordinate the day-to-day operations of healthcare organizations. This course is a good fit for those interested in healthcare operations as it provides an overview of the structure and function of healthcare organizations, the role of clinical professionals and leadership, and the importance of quality improvement. It also covers managing people and financial management, which are important aspects of this role.
Healthcare Chief Financial Officer
Healthcare Chief Financial Officers plan, direct, and coordinate the financial operations of healthcare organizations. This course is a good fit for those interested in healthcare finance as it provides an overview of the structure and function of healthcare organizations, the role of clinical professionals and leadership, and the importance of financial management. It also covers managing people, which is an important aspect of this role.
Medical and Health Services Manager
Medical and Health Services Managers plan, direct, and coordinate the provision of medical and health services. They may work in hospitals, clinics, nursing homes, or other healthcare settings. This course may be useful for developing a foundation in healthcare management and understanding the structure and function of healthcare organizations, the role of clinical professionals and leadership, and the importance of quality improvement.
Population Health Management Director
Population Health Management Directors plan, direct, and coordinate the provision of population health management services. This course can be useful for developing an understanding of the healthcare industry, including its structure, function, and leadership. It also covers managing people and knowledge management, which are important aspects of this role.
Health Information Manager
Health Information Managers plan, direct, and coordinate the management of health information and medical records. This course can be useful for developing an understanding of the healthcare industry, including its structure, function, and leadership. It also covers managing people and knowledge management, which are important aspects of this role.
Healthcare Human Resources Manager
Healthcare Human Resources Managers plan, direct, and coordinate the human resources functions of healthcare organizations. This course may be useful for developing a foundation in healthcare management and understanding the structure and function of healthcare organizations, the role of clinical professionals and leadership, and the importance of managing people.
Healthcare Privacy Officer
Healthcare Privacy Officers develop and implement policies and procedures to protect the privacy of patient health information. This course may be useful for developing a foundation in healthcare management and understanding the structure and function of healthcare organizations, the role of clinical professionals and leadership, and the importance of quality improvement.
Healthcare Marketing Manager
Healthcare Marketing Managers plan, direct, and coordinate the marketing and advertising activities of healthcare organizations. This course may be useful for developing a foundation in healthcare management and understanding the structure and function of healthcare organizations, the role of clinical professionals and leadership, and the importance of marketing and fundraising.
Healthcare Chief Information Officer
Healthcare Chief Information Officers plan, direct, and coordinate the use of information technology in healthcare organizations. This course may be useful for developing a foundation in healthcare management and understanding the structure and function of healthcare organizations, the role of clinical professionals and leadership, and the importance of quality improvement.
Healthcare Risk Manager
Healthcare Risk Managers identify, assess, and mitigate risks to patients, staff, and the organization. This course may be useful for developing a foundation in healthcare management and understanding the structure and function of healthcare organizations, the role of clinical professionals and leadership, and the importance of quality improvement.
Healthcare Consultant
Healthcare Consultants use knowledge of healthcare administration and strong interpersonal skills to improve healthcare delivery and operational efficiency. This course may be useful for building a foundation in these areas. Learners will understand hospital management, leadership, and the importance of quality improvement. They will also learn about financial management and fundraising, which can be useful in this role.
Healthcare Policy Analyst
Healthcare Policy Analysts analyze and evaluate healthcare policies and programs. They may work for government agencies, healthcare providers, or research organizations. This course may be useful for developing a foundation in healthcare management and understanding the structure and function of healthcare organizations, the role of clinical professionals and leadership, and the importance of quality improvement.
Healthcare Compliance Officer
Healthcare Compliance Officers ensure that healthcare organizations comply with applicable laws and regulations. This course may be useful for developing a foundation in healthcare management and understanding the structure and function of healthcare organizations, the role of clinical professionals and leadership, and the importance of quality improvement.

Reading list

We've selected four books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Introduction to Healthcare Management.
Provides a futuristic perspective on the future of healthcare. It would be useful for providing additional depth to the course's coverage of the future of healthcare.
Provides a practical guide to healthcare law and ethics, covering topics such as patient rights, confidentiality, and end-of-life care.
This course covers advocacy in healthcare. provides an introduction to health policy, including how to analyze and evaluate health policies.
This course covers the role of technology in healthcare organizations. discusses the impact of digital technology on healthcare.

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