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Gisselle Curnutt
Al final de este proyecto guiado, descubrirás cómo Microsoft Forms puede ser una herramienta sólida para obtener esta importante información empresarial. En primer lugar, descubrirán cómo prepararte para crear una encuesta en Microsoft Forms escribiendo un...
Read more
Al final de este proyecto guiado, descubrirás cómo Microsoft Forms puede ser una herramienta sólida para obtener esta importante información empresarial. En primer lugar, descubrirán cómo prepararte para crear una encuesta en Microsoft Forms escribiendo un...
Read more
Al final de este proyecto guiado, descubrirás cómo Microsoft Forms puede ser una herramienta sólida para obtener esta importante información empresarial. En primer lugar, descubrirán cómo prepararte para crear una encuesta en Microsoft Forms escribiendo un objetivo sólido y aprenderás a cómo crear encuestas de satisfacción de clientes y encuestas de satisfacción de empleados y cómo cada una de ellas sirve para diferentes propósitos en la mejora del rendimiento empresarial. A continuación, también descubrirás cómo finalizar y enviar las encuestas antes de aprender, por último, a analizar las respuestas de forma que se pueda mejorar el rendimiento de una empresa u organización.
Register for this course and see more details by visiting:
OpenCourser.com/course/hkm5r2/mejora
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possible dealbreakers
Explores Microsoft Forms, which is a popular tool for gathering feedback in business settings
Focuses on creating customer and employee satisfaction surveys, which are foundational to business improvement
Provides guidance on analyzing survey responses, helping learners gain actionable insights to improve performance
Taught by Gisselle Curnutt, an expert in Microsoft technologies, ensuring the delivery of quality instruction
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Save Mejora el rendimiento empresarial con Microsoft Forms to your list so you can find it easily later:
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Activities
Be better prepared
before
your course. Deepen your understanding
during
and
after
it. Supplement your coursework and achieve mastery of the topics covered
in Mejora el rendimiento empresarial con Microsoft Forms with these
activities:
Review data analysis principles
Show steps
Revisit statistical concepts and research methodology to set a strong foundation for this course.
Browse courses on
Data Analysis
Show steps
-
Review key statistical concepts (e.g., descriptive statistics, inferential statistics)
-
Refamiliarize yourself with research design principles
-
Practice interpreting data analysis results
Explore Microsoft Forms features
Show steps
Build confidence using Microsoft Forms by exploring its capabilities through guided tutorials.
Show steps
-
Watch tutorial videos on how to create and customize forms
-
Follow step-by-step instructions to set up different types of questions
-
Experiment with form settings and options
Design survey questions
Show steps
Enhance your understanding of survey design principles by practicing the creation of effective survey questions.
Show steps
-
Identify different types of survey questions
-
Practice writing clear and concise questions
-
Test your questions on peers or colleagues
Three other activities
Expand to see all activities and additional details
Show all six activities
Create a sample survey
Show steps
Reinforce your learning by designing and developing a sample survey using Microsoft Forms.
Show steps
-
Define the purpose and target audience of your survey
-
Design a questionnaire using a variety of question types
-
Test the survey and make necessary adjustments
Discuss survey results
Show steps
Engage with peers to analyze and interpret survey results, deepening your understanding of data analysis techniques.
Show steps
-
Share survey results with a study group
-
Discuss findings and identify trends
-
Generate insights and recommendations based on the analysis
Contribute to Microsoft Forms community
Show steps
Expand your knowledge and make a meaningful contribution by engaging with the Microsoft Forms community.
Show steps
-
Join online forums and discussion groups
-
Share your experiences and insights with other users
-
Report bugs or suggest improvements to the Microsoft Forms platform
Review data analysis principles
Show steps
Revisit statistical concepts and research methodology to set a strong foundation for this course.
Browse courses on
Data Analysis
Show steps
Show steps
Show steps
- Review key statistical concepts (e.g., descriptive statistics, inferential statistics)
- Refamiliarize yourself with research design principles
- Practice interpreting data analysis results
Explore Microsoft Forms features
Show steps
Build confidence using Microsoft Forms by exploring its capabilities through guided tutorials.
Show steps
Show steps
Show steps
- Watch tutorial videos on how to create and customize forms
- Follow step-by-step instructions to set up different types of questions
- Experiment with form settings and options
Design survey questions
Show steps
Enhance your understanding of survey design principles by practicing the creation of effective survey questions.
Show steps
Show steps
Show steps
- Identify different types of survey questions
- Practice writing clear and concise questions
- Test your questions on peers or colleagues
Three other activities
Expand to see all activities and additional details
Show all six activities
Create a sample survey
Show steps
Reinforce your learning by designing and developing a sample survey using Microsoft Forms.
Show steps
Show steps
Show steps
- Define the purpose and target audience of your survey
- Design a questionnaire using a variety of question types
- Test the survey and make necessary adjustments
Discuss survey results
Show steps
Engage with peers to analyze and interpret survey results, deepening your understanding of data analysis techniques.
Show steps
Show steps
Show steps
- Share survey results with a study group
- Discuss findings and identify trends
- Generate insights and recommendations based on the analysis
Contribute to Microsoft Forms community
Show steps
Expand your knowledge and make a meaningful contribution by engaging with the Microsoft Forms community.
Show steps
Show steps
Show steps
- Join online forums and discussion groups
- Share your experiences and insights with other users
- Report bugs or suggest improvements to the Microsoft Forms platform
Career center
Learners who complete Mejora el rendimiento empresarial con Microsoft Forms will develop knowledge and skills
that may be useful to these careers:
Business Analyst
Business Analyst
A Business Analyst is a professional who helps businesses to improve their performance by analyzing data and identifying areas of improvement. Microsoft Forms can be a valuable tool for Business Analysts, as it allows them to quickly and easily create surveys to collect data from employees, customers, and other stakeholders. By analyzing the results of these surveys, Business Analysts can identify trends and patterns that can help businesses to make better decisions.
Survey Researcher
Survey Researcher
A Survey Researcher is responsible for designing, conducting, and analyzing surveys. Microsoft Forms can be a valuable tool for Survey Researchers, as it allows them to quickly and easily create surveys to collect data from a variety of sources. By analyzing the results of these surveys, Survey Researchers can identify trends and patterns that can help businesses to make better decisions.
Market Research Analyst
Market Research Analyst
A Market Research Analyst is responsible for conducting research to identify and understand the needs of customers. Microsoft Forms can be a valuable tool for Market Research Analysts, as it allows them to quickly and easily create surveys to collect data from target markets. By analyzing the results of these surveys, Market Research Analysts can identify trends and patterns that can help businesses to develop more effective marketing campaigns.
Data Analyst
Data Analyst
Microsoft Forms can be a valuable tool for Data Analysts, as it allows them to quickly and easily collect data from a variety of sources. By analyzing the results of these surveys, Data Analysts can identify trends and patterns that can help businesses to make better decisions. This course will help Data Analysts to learn how to use Microsoft Forms to collect data, analyze the results, and make recommendations. The course will also cover advanced topics such as data visualization and statistical analysis.
Customer Success Manager
Customer Success Manager
A Customer Success Manager is responsible for helping customers to get the most value out of a company's products or services. Microsoft Forms can be a valuable tool for Customer Success Managers, as it allows them to quickly and easily create surveys to collect feedback from customers. By analyzing the results of these surveys, Customer Success Managers can identify areas where customers are struggling and develop strategies to help them overcome these challenges.
Project Manager
Project Manager
A Project Manager is responsible for planning, organizing, and executing projects. Microsoft Forms can be a valuable tool for Project Managers, as it allows them to quickly and easily create surveys to collect feedback from team members, stakeholders, and other parties involved in the project. By analyzing the results of these surveys, Project Managers can identify areas where the project can be improved and make decisions about the best course of action.
Product Manager
Product Manager
A Product Manager is responsible for developing and managing a company's products. Microsoft Forms can be a valuable tool for Product Managers, as it allows them to quickly and easily create surveys to collect feedback from customers and other stakeholders. By analyzing the results of these surveys, Product Managers can identify areas where the product can be improved and make decisions about new features and enhancements.
Operations Manager
Operations Manager
An Operations Manager is responsible for planning, organizing, and directing the day-to-day operations of a business. Microsoft Forms can be a valuable tool for Operations Managers, as it allows them to quickly and easily create surveys to collect feedback from employees, customers, and other stakeholders. By analyzing the results of these surveys, Operations Managers can identify areas where the business can improve its efficiency and effectiveness.
Sales Manager
Sales Manager
A Sales Manager is responsible for leading and managing a team of sales professionals. Microsoft Forms can be a valuable tool for Sales Managers, as it allows them to quickly and easily create surveys to collect feedback from customers and sales team members. By analyzing the results of these surveys, Sales Managers can identify areas where the sales process can be improved and make decisions about new strategies and initiatives.
Strategy Consultant
Strategy Consultant
A Strategy Consultant is responsible for helping businesses to develop and implement strategies to achieve their goals. Microsoft Forms can be a valuable tool for Strategy Consultants, as it allows them to quickly and easily create surveys to collect data from employees, customers, and other stakeholders. By analyzing the results of these surveys, Strategy Consultants can identify trends and patterns that can help businesses to make better decisions.
Human Resources Manager
Human Resources Manager
Microsoft Forms can be a valuable tool for Human Resources Managers, as it allows them to quickly and easily collect feedback from employees. By analyzing the results of these surveys, Human Resources Managers can identify trends and patterns that can help them to improve employee satisfaction and engagement. This course will help Human Resources Managers to learn how to use Microsoft Forms to collect data, analyze the results, and make recommendations. The course will also cover advanced topics such as data visualization and statistical analysis.
Marketing Manager
Marketing Manager
Microsoft Forms can be a valuable tool for Marketing Managers, as it allows them to quickly and easily create surveys to collect feedback from customers. By analyzing the results of these surveys, Marketing Managers can identify trends and patterns that can help them to develop more effective marketing campaigns. This course will help Marketing Managers to learn how to use Microsoft Forms to collect data, analyze the results, and make recommendations. The course will also cover advanced topics such as data visualization and statistical analysis.
Training and Development Manager
Training and Development Manager
Microsoft Forms can be a valuable tool for Training and Development Managers, as it allows them to quickly and easily collect feedback from employees. By analyzing the results of these surveys, Training and Development Managers can identify trends and patterns that can help them to improve employee training and development programs. This course will help Training and Development Managers to learn how to use Microsoft Forms to collect data, analyze the results, and make recommendations. The course will also cover advanced topics such as data visualization and statistical analysis.
Market Researcher
Market Researcher
Microsoft Forms can be a valuable tool for Market Researchers, as it allows them to quickly and easily collect data from a variety of sources. By analyzing the results of these surveys, Market Researchers can identify trends and patterns that can help businesses to make better decisions. This course will help Market Researchers to learn how to use Microsoft Forms to collect data, analyze the results, and make recommendations. The course will also cover advanced topics such as data visualization and statistical analysis.
Feedback Analyst
Feedback Analyst
Microsoft Forms can be a valuable tool for Feedback Analysts, as it allows them to quickly and easily collect feedback from a variety of sources. By analyzing the results of these surveys, Feedback Analysts can identify trends and patterns that can help businesses to make better decisions. This course will help Feedback Analysts to learn how to use Microsoft Forms to collect data, analyze the results, and make recommendations. The course will also cover advanced topics such as data visualization and statistical analysis.
For more career information including salaries, visit:
OpenCourser.com/course/hkm5r2/mejora
Reading list
We've selected eight books
that we think will supplement your
learning. Use these to
develop background knowledge, enrich your coursework, and gain a
deeper understanding of the topics covered in
Mejora el rendimiento empresarial con Microsoft Forms.
This encyclopedia provides a comprehensive overview of research design methods. It valuable resource for anyone interested in learning more about research design.
This textbook provides a comprehensive overview of social research methods. It covers a wide range of topics, including research design, data collection, and analysis.
This classic text provides a comprehensive overview of survey research methods, including sampling, questionnaire design, data collection, and analysis. It valuable resource for anyone interested in learning more about survey research.
Provides a practical guide to designing and conducting surveys and interviews. It covers a wide range of topics, including sampling, questionnaire design, data collection, and analysis.
Provides a comprehensive overview of customer satisfaction measurement and management. It covers a wide range of topics, including survey design, data collection, and analysis.
Provides a practical guide to improving employee engagement and satisfaction. It covers a wide range of topics, including survey design, data collection, and analysis.
A comprehensive guide to quantitative research methods, this book will provide a solid foundation for understanding the statistical analysis of survey data.
A comprehensive textbook on statistics for business and economics, this book will provide a solid foundation for understanding the statistical analysis of survey data.
For more information about how these books relate to this course, visit:
OpenCourser.com/course/hkm5r2/mejora
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Time
1 hours
Via
Coursera
Institution
Coursera Project Network
Instructor
Gisselle Curnutt
Good to know
Explores Microsoft Forms, which is a popular tool for gathering feedback in business settings
Focuses on creating customer and employee satisfaction surveys, which are foundational to business improvement
Provides guidance on analyzing survey responses, helping learners gain actionable insights to improve performance
Taught by Gisselle Curnutt, an expert in Microsoft technologies, ensuring the delivery of quality instruction
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