商务英语课程:管理与领导力英语 Management & Leadership from Coursera

在你的职业生涯中，你是需使用英文的商务执行主管或是经理吗 ? 那么你知道要有良好的商务英文沟通能力是需要有专注力、字汇和运用特定的语言语法。在本课程中，你将跟着刚升迁的经理来了解她如何建立和领导出成功的团队。同时，你会将用英文来练习沟通的语言和方式，并用于以下的需求情况:

● 以诚信和尊重来召聘和训练专业的团队共同合作

● 管理及参与有条理的会议

● 召开有效率的电话会议

● 书写专业也易懂的电子邮件

本课程的活动将提供机会来分享你的经验和接收来自全世界其他专业商务人士的回馈。

Are you a business executive or a manager who uses English in your career? Then you know that good business communication in English requires focus, vocabulary, and specific linguistic structures. In this course, you will follow along a recently promoted manager as she builds and leads her team to success. Together, you will practice the language and styles of communication needed in English for:

• Recruiting and training a professional team to work together with integrity and respect

• Managing and participating in well-organized meetings

• Making telephone conferences more efficient

• Writing professional emails that are easy to read

The activities in this course will give you the opportunity to share your experience and receive immediate feedback from other business professionals around the world.

What's inside

Syllabus

人事与聘雇的决策 Staffing and Hiring Decisions

在本单元中，你将观察伊丽莎白如何建立她的团队的始末。你将观察她在各种情况下沟通的方法，分析她和团队的互动，从她选择的语言，无论是直接或间接的请求，你将学到更好沟通方式。经由讨论板和同侪之间评论的作业，你将综合优化你新学得的沟通技巧，并且运用在实际生活中的交谈以及活动。 In this module, you’ll follow Elizabeth through the process of building her team. You’ll look at the way she communicates depending on the situation. From this observation, you’ll be better equipped to make requests using direct and indirect approaches. by analyzing her interactions with her team, her language choices, and the communication patterns she follows. Through the discussion boards and peer reviewed assignment you will synthesize your new skills in real life conversations and activities.

Traffic lights

Read about what's good

what should give you pause

and possible dealbreakers

Teaches business communication skills in English, which are highly relevant in the business world

Taught by Wanda Huber, Andrea Mürau Haraway, and Jenny Young, who are recognized for their work in business communication

Examines specific linguistic structures and vocabulary used in business communication, which is essential for effective communication

Covers a range of real-life business scenarios, providing practical application of the skills learned

Also comes with interactive activities, discussion boards, and peer-reviewed assignments, which promote engagement and feedback

This course is designed for business executives and managers who use English in their careers, and who need to improve their business communication skills

Reviews summary

商务英语沟通与领导力实操

根据学生们的反馈，这门课程为想要提升商务英语沟通能力的职场人士提供了非常实用的学习体验。学习者们特别提到课程的内容贴近实际工作场景，涵盖了会议、邮件、招聘和团队管理等多个方面。课程采用案例学习的方式，通过跟踪一位新晋经理的故事，使得抽象的商务语言变得生动易懂。许多学生发现课程提供的语言范例和实用技巧可以直接应用于日常工作。不过，有少数评论提到课程可能对英语基础较好的学习者来说稍显基础。总体而言，课程因其实践性和相关性而受到广泛好评。

讨论板和同侪互评提供了实践和交流机会。

"通过讨论板可以和其他学习者交流经验，感觉很棒。"

"同侪互评作业让我有机会练习写作和评估他人的作品。"

"我觉得与其他学习者互动是课程的一个亮点，能从不同背景的人那里学到东西。"

通过案例故事学习，增加了趣味性和代入感。

"跟着伊丽莎白的故事线学习商务沟通，感觉很生动，也更容易理解和记住。"

"我喜欢这种通过一个角色来展开教学的方式，让学习过程不那么枯燥。"

"通过观察案例中的对话和互动，我能更好地理解不同情境下语言的选择。"

"案例故事让原本可能比较理论的知识变得更有趣，我能持续投入学习。"

提供了大量可直接应用的语言和短语。

"课程给出了很多商务场合常用的表达和句型，我记下来准备在工作中实践。"

"我觉得学习到了如何在会议中打断发言、如何委婉提问等非常有用的技巧。"

"邮件写作模块教会了我如何用更专业、更清晰的语言进行沟通，非常实用。"

"课程提供的语言范例非常地道，是书本上不常学到的那种实用英语。"

课程聚焦职场实用英语，非常贴近工作。

"课程中关于会议管理和邮件写作的部分非常实用，很多表达可以直接在工作中用。"

"我需要提升日常商务沟通的效率，这门课的场景设计帮助我快速找到了对应的工作语言。"

"不再是枯燥的语法词汇，而是真实的工作对话和情境，这让我学起来更有动力和效果。"

"我觉得课程内容涵盖了经理日常会遇到的多种沟通场景，对我很有帮助。"

对有一定基础的学习者来说，可能略显简单。

"作为一个商务英语有一定基础的人，感觉部分内容对我来说有点重复或偏基础。"

"课程侧重实用入门，如果想深入学习某个特定领域的商务英语，可能需要额外补充。"

"我觉得课程更适合需要从头系统学习商务沟通技巧的初学者和中级学习者。"

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in 商务英语课程:管理与领导力英语 Management & Leadership with these activities:

Follow a tutorial on effective telephone conferencing

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In this course, you will be practicing having telephone conferences. To prepare, follow a tutorial on this type of communication.

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Search for a tutorial on how to have effective telephone conferences.
Watch the tutorial and take notes on any relevant tips and tricks.
Practice using the tips and tricks you learned from the tutorial.

Participate in a discussion forum

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Participating in discussion forums will give you an opportunity to interact with other students and the instructor, allowing you to practice your communication skills.

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Find a discussion forum that is related to the course material.
Post a question or comment in the forum.
Respond to other students' posts and comments.

Show all two activities

Career center

Learners who complete 商务英语课程:管理与领导力英语 Management & Leadership will develop knowledge and skills that may be useful to these careers:

Business Analyst

Business analysts help companies improve productivity and make better decisions by analyzing data, identifying problems, and recommending solutions. They may also develop and implement new systems and processes. This course can help you as a Business Analyst by providing you with the skills and knowledge to effectively communicate with stakeholders, manage projects, and lead teams.

See salaries and explore the career path for Business Analyst

Consultant

Consultants help organizations improve their performance by providing advice and expertise on a variety of topics, such as strategy, operations, and technology. They may also develop and implement new systems and processes. This course can help you succeed as a Consultant by providing you with the communication and leadership skills you need to succeed.

See salaries and explore the career path for Consultant

Financial Analyst

Financial analysts help companies make sound financial decisions by analyzing data, identifying trends, and making recommendations. They may also develop and implement new financial strategies and products. This course can help you in your role as a Financial Analyst by providing you with the skills and knowledge to effectively communicate with stakeholders and senior management, and to understand financial concepts.

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Human Resources Manager

Human resources managers plan, direct, and coordinate the administrative functions of an organization. This includes recruiting, hiring, training, and developing employees, as well as managing employee relations and benefits. This course can help you as a Human Resources Manager by providing you with the skills and knowledge to effectively communicate with employees and senior management, and to understand the principles of human resources management.

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IT Manager

IT managers plan, direct, and coordinate the activities of an organization's IT department. This includes developing and implementing IT strategies and policies, managing IT staff, and ensuring that the organization's IT systems are running smoothly. This course can help you as an IT Manager by providing you with the skills and knowledge to effectively communicate with stakeholders, manage projects, and lead teams.

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Marketing Manager

Marketing managers plan and direct marketing campaigns to promote products and services. This includes developing marketing strategies, managing marketing budgets, and overseeing marketing staff. This course may be useful to you as a Marketing Manager by providing you with the skills and knowledge to effectively communicate with customers and stakeholders, and to understand the principles of marketing.

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Operations Manager

Operations managers plan, direct, and coordinate the activities of an organization's operations department. This includes developing and implementing operations strategies, managing operations staff, and ensuring that the organization's operations are running smoothly. This course may be useful to you as an Operations Manager by providing you with the skills and knowledge to effectively communicate with stakeholders, manage projects, and lead teams.

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Project Manager

Project managers plan, direct, and coordinate projects. They may also be responsible for managing budgets, schedules, and resources. This course can help you in your role as a Project Manager by providing you with the project management skills and knowledge that you need to effectively plan, execute, and close projects.

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Sales Manager

Sales managers plan, direct, and coordinate the activities of an organization's sales force. This includes developing and implementing sales strategies, managing sales staff, and ensuring that the organization's sales targets are being met. This course may be useful to you as a Sales Manager by providing you with the skills and knowledge to effectively communicate with customers and stakeholders, and to understand the principles of sales management.

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Strategy Consultant

Strategy consultants help organizations develop and implement strategies to achieve their goals. They may also provide advice on a variety of topics, such as business planning, market entry, and mergers and acquisitions. This course can help you as a Strategy Consultant by providing you with the skills and knowledge to effectively communicate with senior management, and to understand the principles of strategy consulting.

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Team Leader

Team leaders are responsible for leading and motivating a team of employees. They may also be responsible for setting goals, assigning tasks, and providing feedback. This course can help you in your role as a Team Leader by providing you with the communication and leadership skills you need to succeed.

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Instructional Designer

Instructional designers develop and deliver training programs for employees. They may also be responsible for evaluating the effectiveness of training programs. This course may be useful to you as an Instructional Designer by providing you with the skills and knowledge to effectively communicate with learners and stakeholders, and to understand the principles of instructional design.

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Teacher

Teachers plan and deliver lessons to students in a variety of settings. They may also be responsible for assessing student learning and providing feedback. This course may be useful to you as a Teacher by providing you with the skills and knowledge to effectively communicate with students and parents, and to understand the principles of teaching.

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Writer

Writers create and edit written content for a variety of purposes, such as marketing, journalism, and public relations. They may also be responsible for researching and organizing information. This course may be useful to you as a Writer by providing you with the skills and knowledge to effectively communicate with clients and stakeholders, and to understand the principles of writing.

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Public relations manager

Public relations managers plan and manage public relations campaigns to promote an organization's image and reputation. They may also be responsible for developing and executing public relations strategies, and managing public relations staff. This course may be useful to you as a Public Relations Manager by providing you with the skills and knowledge to effectively communicate with the public and stakeholders, and to understand the principles of public relations.

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