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Heather Gordon and Steve Joordens

This course will help institutions and individuals better manage the mental health challenges of being a healthcare worker. Healthcare providers such as the University Health Network (UHN) address the mental health needs of their staff through several initiatives intended to help build resilience and to provide respite from the demands of their work. This was critical during the pandemic but, of course, healthcare workers encounter high levels of stress even without a pandemic. The primary purpose of this course was to document and explain lessons learned with the hopes of informing healthcare institutions and healthcare workers about effective strategies and why they work. Dr. Heather Gordon will highlight strategies she has employed within the UHN during the pandemic, and Professor Steve Joordens will discuss the psychology underlying these interventions.

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What's inside

Syllabus

Introduction and Welcome
Understanding and Managing Anxiety - Introduction
Using the Environment to Support Mental Wellbeing
Read more
The Power of Gratitude
Building Resilience
Burnout
Good bye and thank you!

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Essential for healthcare practitioners and administrators seeking to proactively address mental health challenges in the healthcare workplace
Practical strategies and evidence-based interventions shared by experts in the field
Empowering healthcare professionals to prioritize their own mental well-being while providing exceptional patient care
Integrates the latest research on mental health and resilience in the healthcare sector
Suitable for professionals at various levels of experience, from recent graduates to seasoned practitioners
Provides a comprehensive understanding of the challenges and solutions related to mental health in healthcare

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Reviews summary

Healthcare workers' mental health and resilience

Learners say this well-received course teaches healthcare professionals how to prioritize their mental health and avoid burnout with engaging practical exercises and techniques backed by psychology. Many students report feeling encouraged and empowered after taking this informative and educational course.
Course includes interactive exercises like laughter yoga to demonstrate relaxation techniques.
"I enjoyed this session wholesomely. I had fun with the laughter of yoga. Thank you Coursera."
"This was an interesting short course. I have learnt many tips regarding relaxing exercises, laughter yoga and how to manage negative thoughts by replacing them with positivity."
Motivational speakers present essential strategies for managing stress, anxiety, and burnout.
"Very well presented. Narrator are good motivational speaker."
"The course was very enjoyable. It was stress-free because I'm learning like I am just flipping through the pages of my favorite novel. It was really fun but at the same time learning new things. I like it very much"
Practical, easy-to-implement tips and techniques for improving mental well-being.
"Excellent materials, well balanced, clearly presented, and necessary."
"The course provides you simple and structured information about the resilience, as something that can be learnt and mastered, and also it gives you the "weapons" to prevent the burnout."
Course emphasizes the importance of preventing and addressing burnout in healthcare professionals.
"Healthcare workers are mostly overworked, under-appreciated, and still expected to show up for their clients, every single day! I highly recommend this course to every healthcare worker who wants to intentionally prioritize their mental health and avoid burnout and other mental health issues."
"The course was great for health care professionals facing burnout or becoming close to the burnout stages. Each module has amazing techniques and education paired with it."

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Mental Health and Resilience for Healthcare Workers with these activities:
Review the basics of psychology
Psychology concepts are used to explain the mental health challenges faced by healthcare workers. Reinforce knowledge of the subject.
Browse courses on Psychology
Show steps
Watch videos on mindfulness
Mindfulness techniques are taught as part of psychological interventions used to support healthcare workers' mental wellbeing. Seek out relevant tutorials to enhance your understanding.
Show steps
Practice coping mechanisms
Understanding coping mechanisms is crucial for promoting resilience. Practice these coping techniques regularly to improve your ability to deal with stress.
Show steps
  • Identify different coping mechanisms
  • Practice these coping mechanisms in simulated scenarios
Five other activities
Expand to see all activities and additional details
Show all eight activities
Create a gratitude journal
Gratitude is emphasized in strategies used to support mental wellbeing. Regularly record what you're grateful for to cultivate this.
Show steps
  • Decide on a format for your journal
  • Reflect on your day and write down 3-5 things you're grateful for
Workshop: Relaxation techniques
Learn practical relaxation techniques that can be used to manage stress and improve mental wellbeing.
Show steps
Discussion group: Strategies for managing stress
Peer support is important for mental health. Join a group to share your experiences and learn from others.
Show steps
  • Find a peer support group in your community or online
  • Attend meetings regularly and actively participate in discussions
Read 'The Resilience Factor'
This book offers practical strategies for building resilience, a crucial skill for healthcare workers.
Show steps
Develop a self-care plan
Self-care is essential for maintaining mental health. Create a plan to identify and meet your own needs.
Show steps
  • Identify your self-care needs
  • Develop a plan to meet those needs
  • Implement your plan and make adjustments as needed

Career center

Learners who complete Mental Health and Resilience for Healthcare Workers will develop knowledge and skills that may be useful to these careers:
Psychologist
Psychologists help people cope with a variety of mental health issues. A course on Mental Health and Resilience for Healthcare Workers will provide you with valuable insights into the mental health challenges faced by healthcare professionals and will help you provide better support for them. You will learn about strategies to build resilience and reduce burnout, which can help you create a more positive and productive work environment for your clients.
Psychiatrist
Psychiatrists help people cope with a variety of mental health issues. A course on Mental Health and Resilience for Healthcare Workers will provide you with valuable insights into the mental health challenges faced by healthcare professionals and will help you provide better support for them. You will learn about strategies to build resilience and reduce burnout, which can help you create a more positive and productive work environment for your clients.
Counselor
Counselors help people cope with a variety of mental health issues. A course on Mental Health and Resilience for Healthcare Workers will provide you with valuable insights into the mental health challenges faced by healthcare professionals and will help you provide better support for them. You will learn about strategies to build resilience and reduce burnout, which can help you create a more positive and productive work environment for your clients.
Physician Assistant
Physician Assistants provide a variety of healthcare services, including mental health care. A course on Mental Health and Resilience for Healthcare Workers will provide you with valuable insights into the mental health challenges faced by healthcare professionals and will help you provide better support for them. You will learn about strategies to build resilience and reduce burnout, which can help you create a more positive and productive work environment for your clients.
Social Worker
Social Workers help people cope with a variety of life challenges, including mental health issues. A course on Mental Health and Resilience for Healthcare Workers will provide you with valuable insights into the mental health challenges faced by healthcare professionals and will help you provide better support for them. You will learn about strategies to build resilience and reduce burnout, which can help you create a more positive and productive work environment for your clients.
Registered Nurse
Registered Nurses provide a variety of healthcare services, including mental health care. A course on Mental Health and Resilience for Healthcare Workers will provide you with valuable insights into the mental health challenges faced by healthcare professionals and will help you provide better support for them. You will learn about strategies to build resilience and reduce burnout, which can help you create a more positive and productive work environment for your clients.
Speech-Language Pathologist
Speech-Language Pathologists help people improve their communication skills. A course on Mental Health and Resilience for Healthcare Workers will provide you with valuable insights into the mental health challenges faced by healthcare professionals and will help you provide better support for them. You will learn about strategies to build resilience and reduce burnout, which can help you create a more positive and productive work environment for your clients.
Certified Nursing Assistant
Certified Nursing Assistants provide a variety of healthcare services, including mental health care. A course on Mental Health and Resilience for Healthcare Workers will provide you with valuable insights into the mental health challenges faced by healthcare professionals and will help you provide better support for them. You will learn about strategies to build resilience and reduce burnout, which can help you create a more positive and productive work environment for your clients.
Occupational Therapist
Occupational Therapists help people improve their physical and mental health through activities and exercises. A course on Mental Health and Resilience for Healthcare Workers will provide you with valuable insights into the mental health challenges faced by healthcare professionals and will help you provide better support for them. You will learn about strategies to build resilience and reduce burnout, which can help you create a more positive and productive work environment for your clients.
Medical Assistant
Medical Assistants provide a variety of healthcare services, including mental health care. A course on Mental Health and Resilience for Healthcare Workers will provide you with valuable insights into the mental health challenges faced by healthcare professionals and will help you provide better support for them. You will learn about strategies to build resilience and reduce burnout, which can help you create a more positive and productive work environment for your clients.
Physical Therapist
Physical Therapists help people improve their physical and mental health through exercises and activities. A course on Mental Health and Resilience for Healthcare Workers will provide you with valuable insights into the mental health challenges faced by healthcare professionals and will help you provide better support for them. You will learn about strategies to build resilience and reduce burnout, which can help you create a more positive and productive work environment for your clients.
Pharmacist
Pharmacists provide a variety of healthcare services, including mental health care. A course on Mental Health and Resilience for Healthcare Workers will provide you with valuable insights into the mental health challenges faced by healthcare professionals and will help you provide better support for them. You will learn about strategies to build resilience and reduce burnout, which can help you create a more positive and productive work environment for your clients.
Dentist
Dentists provide a variety of healthcare services, including mental health care. A course on Mental Health and Resilience for Healthcare Workers will provide you with valuable insights into the mental health challenges faced by healthcare professionals and will help you provide better support for them. You will learn about strategies to build resilience and reduce burnout, which can help you create a more positive and productive work environment for your clients.
Licensed Practical Nurse
Licensed Practical Nurses provide a variety of healthcare services, including mental health care. A course on Mental Health and Resilience for Healthcare Workers will provide you with valuable insights into the mental health challenges faced by healthcare professionals and will help you provide better support for them. You will learn about strategies to build resilience and reduce burnout, which can help you create a more positive and productive work environment for your clients.
Healthcare Administrator
Healthcare Administrators plan, direct, and coordinate medical and health services. A course on Mental Health and Resilience for Healthcare Workers will provide valuable insights into the mental health challenges faced by healthcare professionals and will help you provide better support for them. You will learn about strategies to build resilience and reduce burnout, which can help you create a more positive and productive work environment for your staff. The course will also provide you with a better understanding of the importance of mental health in the workplace, which can help you make more informed decisions about policies and procedures.

Reading list

We've selected six books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Mental Health and Resilience for Healthcare Workers.
Provides a practical guide to mindfulness and compassion. It teaches how to live in the present moment and to cultivate compassion for oneself and others.
Provides a practical guide to cognitive-behavioral therapy (CBT). It teaches how to change negative thought patterns and to develop more positive and healthy ways of thinking.

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