Displaying results 1 - 20 of 10,000 results for "lynda quick fixes for poor customer service"
Quick Fixes to Attain Excellent Customer Service
Cost $29 · . Course Length: 0 hours estimated
Whether it's an individual employee or an entire team that is underperforming, there are often simple solutions that will instantly improve customer service. Unfortunately, many managers don't know where to look. In this short course, expert Jeff Toister provides...
Offered through LinkedIn Learning | Taught by Jeff Toister
Lightroom Classic CC 2015: Tips and Quick Fixes
Cost $29 · . Course Length: 1 hours estimated
Fix problem photos fastâand learn Classic Lightroom in the processâwith this collection of quick fixes. In this course, Richard Harrington presents a just-the-facts approach to fixing problems in Lightroom. In each video, Richard addresses a specific...
Offered through LinkedIn Learning | Taught by Richard Harrington
Managing a Customer Service Team
Become a Customer Service ManagerCost $29 · . Course Length: 1 hours estimated
Secrets to managing customer service teams are revealed in this course by customer service expert Jeff Toister. Learn what separates great service from poor service, and how to set service team goals. Find out how to set up a team and customers for success,...
Offered through LinkedIn Learning | Taught by Jeff Toister
Calculating the Value and ROI of Customer Service
Cost $29 · . Course Length: 1 hours estimated
Understanding the value of customer service, and being able to measure that value, will empower you to demonstrate return on investment (ROI) for your organization. Learn how to quantify the value of customer service, then dive into methods that apply to your...
Offered through LinkedIn Learning | Taught by Brad Cleveland
Don't Let Assumptions Kill Good Ideas
THAT Conference 2019Cost $35 · . Course Length: 0 hours estimated
In this talk, Lauren Liss helps you find methods to challenge assumptions and uncover better ideas. These quick workflow fixes can help you address where you should ask more questions, find different answers, work better as a team, and, ultimately, create better...
Offered through Pluralsight | Taught by THAT Conference
The Role of Empathy in Customer Experience
Cost $179 · . Course Length: 12 hours estimated
Customer satisfaction is central for the long term survival of any customer oriented business entity. Understanding its target customers, their composition, emotions, requirements, likes and dislikes, are some of the essential enablers for any organization in...
Offered through edX | and created by State Bank of India | Taught by Rajiv Seraphim
Dramatically Improve the Service Experience When Moving to Lightning
Snowforce 2020Cost $35 · . Course Length: 0 hours estimated
As #AwesomeAdmins, we are responsible for connecting what we know about Record Types, OmniChannel, Quick Actions, as well as solutions from the AppExchange with the business needs to improve the service experience. In this session, we will review the impact of...
Offered through Pluralsight | Taught by Snowforce
Creativity and Learning: A Conversation with Lynda Barry
Cost $29 · . Course Length: 1 hours estimated
What happens when a renowned cartoonist, humorist, and writer sits down with a passionate educator? You get an inspiring conversation about creativity, learning, and the importance of arts education in America. Lynda Weinman interviews Lynda Barry, her friend and...
Offered through LinkedIn Learning | Taught by Lynda Barry
Understanding Customer Service Processes and Procedures
Fundamentals of IT OperationsCost $35 · . Course Length: 1 hours estimated
Do you strive to increase customer service satisfaction for your company? In this course, Understanding Customer Service Processes and Procedures, you will follow the path of a company that requires customer service processes to improve their overall customer...
Offered through Pluralsight | Taught by Theresa Miller
Customer Service Foundation
Rated 4.1★ stars based on | 31 ratings · . Cost $12 · . Course Length: 30 hours estimated
Customer Service professionals need to know a whole lot more about the various ways of delivering services to the customers. It is no longer sufficient just to know the basics. There have been so many changes in customer expectations and with service delivery,...
Offered through Udemy | Taught by The Art Of Service
Introduction to Customer Service
CVS Health Call Center Customer ServiceCost $49 · . Course Length: 25 hours estimated
The Introduction to Customer Service course presents an in-depth look at communication, time management and de-escalation needed for a career in customer service. This course presents frameworks for communication, time management and problem-solving that allow you...
Offered through Coursera | and created by CVS Health | Taught by Ricky La
ST105: Customer Servi
. Course Length: 0 hours estimated
This course is designed to teach you about the customer service work environment, methods for successful customer relations, and career advancement tactics. This is the capstone course in the Saylor Customer Service certificate program, which aims to provide...
Offered through Saylor Academy
Customer Service in the Field
Cost $29 · . Course Length: 0 hours estimated
Improve your customer service where it matters most: face to face. This course teaches customer service reps how to provide fantastic service in the field, and create positive, profitable, and long-term relationships with customers. Customer service expert Noah...
Offered through LinkedIn Learning | Taught by Noah Fleming
Microsoft Dynamics 365 for Customer Service
Cost $35 · . Course Length: 1 hours estimated
In business today, it may seem obvious that you need to make sales and get new customers. However, it’s equally important to provide great customer service to those customers once they’re onboard. Customers’ expectations are higher than ever, and they want fast,...
Offered through Pluralsight | Taught by Amber Israelsen
Customer Service: Problem Solving and Troubleshooting
Cost $29 · . Course Length: 0 hours estimated
Customer service care costs organizations billions of dollars each year. As a result, it's critical that employees are equipped with the skills needed to handle a variety of different customer service problems. In this course, learn critical problem-solving and...
Offered through LinkedIn Learning | Taught by Noah Fleming
Preparing for Your Call Center Customer Service Role
CVS Health Call Center Customer ServiceCost $49 · . Course Length: 15 hours estimated
Demonstrate Excellent Customer Service provides resume and social media presence guidance to learners looking for a career in customer service. This allows you to optimize your resume for a customer service position and be prepared for your first interview. In...
Offered through Coursera | and created by CVS Health | Taught by Cory McLaren
Ergonomics 101
Cost $29 · . Course Length: 0 hours estimated
Learn the basis of ergonomics: creating a healthy work environment. Find out how to adjust the equipment at your desk so you are comfortable and avoid common injuries. In this course, certified ergonomics specialist Barb Phillips shows how to set up your chair...
Offered through LinkedIn Learning | Taught by Desk Yogi
Innovative Customer Service Techniques
Advance Your Skills as an IT Help Desk SpecialistCost $29 · . Course Length: 0 hours estimated
Help customer service teams unlock hidden potential and take customer service to new levels. In this course, designed to benefit managers and frontline employees alike, instructor Jeff Toister shares research and offers insight into what elite customer service...
Offered through LinkedIn Learning | Taught by Jeff Toister
Customer Service Leadership
Digital Transformation for LeadersCost $29 · . Course Length: 1 hours estimated
Customer service leadership is an exciting responsibility—and it's never been more important. Fast-evolving customer expectations, emerging service channels, and the multifaceted nature of delivering service are just a few of the challenges customer service teams...
Offered through LinkedIn Learning | Taught by Brad Cleveland
Retail Customer Service
CVS Health Retail Customer ServiceCost $49 · . Course Length: 30 hours estimated
The Retail Customer Service course examines the day-to-day tasks that will be tackled in a retail customer service setting, including advanced skills such as returns and exchanges. You will apply guidelines for transactions such as sales, returns, exchanges, and...
Offered through Coursera | and created by CVS Health | Taught by Cory McLaren