Manage Virtual and Hybrid Teams from edX

Keep your virtual or hybrid teams connected and working efficiently

Working practices have radically evolved over the last five years. Being able to lead, motivate, and supervise a team remotely is a crucial part of management today.

On this four-week course from the University of Adelaide, you’ll gain the skills and strategies you need to lead a motivated and efficient virtual team.

You’ll consider a range of factors affecting virtual work, including diversity, connection, and communication.

Explore the changing nature of work and new developments in virtual communication

You’ll begin by reviewing the status quo in virtual communication and virtual management.

Weighing up the advantages and disadvantages of remote and hybrid work, you’ll discover how managers decide what model is best for their team or organisation.

Learn what makes a successful digital workplace

Focusing on critical success factors, you’ll examine what works and what doesn’t in virtual and hybrid working environments.

You’ll also gain a toolkit for monitoring your colleagues’ wellbeing and performance from behind a screen.

Master strategies for managing remote teams

Guided by your course leader, you’ll delve deeper into virtual communication and management strategies. You’ll learn how taking a trust-based approach to management can help to involve and inspire employees working remotely.

By the end of the course, you’ll have the practical skills you need to stay connected with colleagues and boost your organisation’s efficiency.

This course is designed for managers or team leaders working in organisations that are completely or partially operating remotely. It is primarily aimed at new or emerging managers, but may also interest more experienced managers looking to upskill or update their approach to virtual management.

What's inside

Learning objectives

Assess the pros and cons of virtual/hybrid working.
Identify critical success factors in managing virtual and hybrid teams.
Describe strategies for assessing efficacy within a virtual/hybrid team environment.

Identify appropriate management strategies for improving performance in virtual/hybrid teams.
By the end of the course, you‘ll be able to...

Assess the pros and cons of virtual/hybrid working.
Identify critical success factors in managing virtual and hybrid teams.
Describe strategies for assessing efficacy within a virtual/hybrid team environment.
Identify appropriate management strategies for improving performance in virtual/hybrid teams.
By the end of the course, you‘ll be able to...

Syllabus

Week 1: The changing nature of work

What are virtual and hybrid ways of working? - We will discover what these types of working are, and whether they are new concepts.

What are the advantages and disadvantages of virtual and hybrid ways of working? - We will discover the pros and cons of these working environments.

What motivates teams in these environments? - How has motivation changed in the light of these work environments?

How can managers objectively assess the benefits or otherwise for their team and their organisation? - We will discover how to assess which method of working we might utilise for success in our team.

Week 2: Success in virtual and hybrid teams

What works and what doesn't work in virtual and hybrid teams?- We'll explore how to measure what is working and not working in virtual and hybrid teams.

Critical success factors for virtual environments - Let's explore the success factors for hybrid and virtual teams and take a look at how we can maintain the organisation's purpose.

Setting boundaries - Well discover the importance of setting boundaries with virtual work and how to do this as a leader.

Week 3: Is it working for me?

Signs and symptoms that things are working or not working in virtual or hybrid teams - We'll discover how to pick up on cues that things are working or not working well in a virtual environment with our team.

Collaborative approaches to assessing performance and well-being in virtual or hybrid environments - We'll discover how to assess performance and collaborate with our team to promote good performance and well-being in a virtual environment.

Week 4: Management strategies

Taking a trustbased approach to management in virtual or hybrid environments - Well discover the importance of taking a trust-based approach to managing our team in these environments.

Engaging the team to implement change -We’ll discover how to collaborate and communicate effectively with our team members in a virtual environment to create positive change.

Good to know

Know what's good

, what to watch for

, and possible dealbreakers

Useful for managers who are new to managing virtual and hybrid teams

Explores the challenges and opportunities of virtual and hybrid work environments

Provides practical strategies for managing and motivating virtual and hybrid teams

Builds a foundation for successful virtual and hybrid team management

Offered by the reputable University of Adelaide

Instructors are experienced in virtual and hybrid team management

Career center

Learners who complete Manage Virtual and Hybrid Teams will develop knowledge and skills that may be useful to these careers:

Virtual Team Leader

Virtual Team Leaders form cohesive and productive teams even if all team members work remotely. By taking this course, you can gain strategies for organizing and managing virtual and hybrid teams and resolving any challenges that may arise.

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Hybrid Work Strategist

A Hybrid Work Strategist is responsible for developing and implementing strategies for organizations to effectively manage and support a hybrid workforce. The frameworks and techniques covered in this course will help you excel in this role and effectively support both on-site and remote employees.

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Digital Workplace Strategist

Digital Workplace Strategists design, implement, and manage digital workplace solutions that enhance communication, collaboration, and productivity in virtual and hybrid work environments. The course's focus on creating a successful digital workplace will provide valuable insights and tools for your success.

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Virtual Workplace Consultant

Virtual Workplace Consultants design and implement strategies for organizations to effectively manage and support virtual and hybrid teams. With its coverage of critical success factors for online environments and strategies for monitoring well-being and performance, this course can enhance your expertise in the field.

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Remote Work Manager

As a Remote Work Manager, you lead and manage remote teams and individuals, ensuring that they have access to the right resources and support for productivity. The tools and frameworks you'll learn in this course can help you excel in this role.

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Virtual Team Coach

Virtual Team Coaches provide guidance and support to virtual teams, helping them improve their communication, collaboration, and overall performance. This course can enhance your coaching skills, equipping you to effectively guide virtual teams toward success.

See salaries and explore the career path for Virtual Team Coach

Remote Team Manager

As a Remote Team Manager, you are accountable for the performance and well-being of geographically dispersed teams. This course can equip you with the key strategies and techniques for managing remote teams effectively and fostering a positive and productive work environment.

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Virtual Team Facilitator

A Virtual Team Facilitator is a specialized role that focuses on leading and guiding virtual teams through effective communication, collaboration, and problem-solving. This course will provide you with strategies and tools specifically designed for managing virtual teams, enabling you to effectively facilitate team interactions and drive successful outcomes.

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Organizational Development Consultant

Organizational Development Consultants work with organizations to improve their effectiveness and performance. As virtual and hybrid work arrangements become more prevalent, consultants need to adapt their strategies. This course can provide you with the tools and frameworks for advising organizations on successfully managing virtual and hybrid teams.

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Human Resources Manager

Human Resources Managers are responsible for managing and developing talent within an organization. In today's increasingly virtual and hybrid work environment, the ability to effectively manage and support remote teams is crucial. This course can help you stay ahead of the curve and excel in this evolving field.

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Information Technology Project Manager

As an Information Technology Project Manager, being able to effectively direct virtual and hybrid teams is an essential skill. This course will help you develop the strategies and techniques you need to manage geographically dispersed teams, ensuring that your organization can operate efficiently with employees working from anywhere.

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Training and Development Manager

Training and Development Managers oversee the design, implementation, and evaluation of training programs within organizations. With virtual and hybrid work becoming increasingly common, it's important to leverage technology and innovative approaches to deliver effective training. This course can help you develop the skills to succeed in this dynamic role.

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Chief Operating Officer

Chief Operating Officers (COOs) are responsible for the overall operations of an organization, including managing the workforce. As virtual and hybrid work become more common, COOs will need the ability to effectively lead and manage a dispersed team. This course provides insights and frameworks for achieving this.

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Chief Executive Officer

Chief Executive Officers (CEOs) are responsible for the strategic direction and overall performance of an organization. In today's digital age, the ability to effectively manage and support remote and hybrid teams is crucial for success. This course can equip you with the necessary knowledge and tools to excel in this role and lead your organization towards growth.

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Executive Coach

Executive Coaches work with leaders and executives to improve their performance and development. As the nature of work continues to shift, leaders need guidance on managing and motivating virtual and hybrid teams. This course can equip you with the skills and strategies to excel in this role and support leaders in adapting to the ever-changing work landscape.

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