Manage Virtual and Hybrid Teams from edX

Keep your virtual or hybrid teams connected and working efficiently

Working practices have radically evolved over the last five years. Being able to lead, motivate, and supervise a team remotely is a crucial part of management today.

On this four-week course from the University of Adelaide, you’ll gain the skills and strategies you need to lead a motivated and efficient virtual team.

You’ll consider a range of factors affecting virtual work, including diversity, connection, and communication.

Explore the changing nature of work and new developments in virtual communication

You’ll begin by reviewing the status quo in virtual communication and virtual management.

Weighing up the advantages and disadvantages of remote and hybrid work, you’ll discover how managers decide what model is best for their team or organisation.

Learn what makes a successful digital workplace

Focusing on critical success factors, you’ll examine what works and what doesn’t in virtual and hybrid working environments.

You’ll also gain a toolkit for monitoring your colleagues’ wellbeing and performance from behind a screen.

Master strategies for managing remote teams

Guided by your course leader, you’ll delve deeper into virtual communication and management strategies. You’ll learn how taking a trust-based approach to management can help to involve and inspire employees working remotely.

By the end of the course, you’ll have the practical skills you need to stay connected with colleagues and boost your organisation’s efficiency.

This course is designed for managers or team leaders working in organisations that are completely or partially operating remotely. It is primarily aimed at new or emerging managers, but may also interest more experienced managers looking to upskill or update their approach to virtual management.

What you'll learn

By the end of the course, you‘ll be able to...

Assess the pros and cons of virtual/hybrid working.
Identify critical success factors in managing virtual and hybrid teams.
Describe strategies for assessing efficacy within a virtual/hybrid team environment.
Identify appropriate management strategies for improving performance in virtual/hybrid teams.

Good to know

Know what's good

, what to watch for

, and possible dealbreakers

Designed to upskill new managers, this course also suits experienced managers wanting to refine their virtual management approaches

Offers strategies for evaluating employee performance and well-being remotely

Teaches how to create a cohesive and efficient virtual workplace

Emphasizes the importance of building trust in remote teams

Provides a toolkit for monitoring employee performance and well-being in a virtual setting

Taught by Chris Hope, an experienced instructor in virtual management

Career center

Learners who complete Manage Virtual and Hybrid Teams will develop knowledge and skills that may be useful to these careers:

Sales Manager

Sales Managers are responsible for leading and motivating a team of sales professionals to achieve sales goals. They ensure that the sales team is working effectively and efficiently, and that individual sales professionals are meeting their performance goals. This course may be useful for those seeking to become Sales Managers as it provides strategies for managing remote teams and improving performance in virtual environments. Additionally, the course explores the changing nature of work and new developments in virtual communication, which are important topics for Sales Managers to stay up-to-date on.

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Team Lead

Team Leads are responsible for leading and motivating a team of employees to achieve organizational goals. They ensure that the team is working effectively and efficiently, and that individual team members are meeting their performance goals. This course may be useful for those seeking to become Team Leads as it provides strategies for managing remote teams and improving performance in virtual environments. Additionally, the course explores the changing nature of work and new developments in virtual communication, which are important topics for Team Leads to stay up-to-date on.

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Supervisor

Supervisors oversee the work of a group of employees and ensure that they are meeting performance goals. They provide guidance and support to employees, and resolve any issues that arise. This course may be useful for those seeking to become Supervisors as it provides strategies for managing remote teams and improving performance in virtual environments. Additionally, the course explores the changing nature of work and new developments in virtual communication, which are important topics for Supervisors to stay up-to-date on.

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Data Scientist

Data Scientists use statistical and data mining techniques to extract knowledge from data. They work with cross-functional teams to develop and implement data-driven solutions to business problems. This course may be useful for those seeking to become Data Scientists as it explores the changing nature of work and new developments in virtual communication. These are important topics for Data Scientists to stay up-to-date on, as they can help Data Scientists to improve their communication and collaboration skills with clients and colleagues.

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Software Engineer

Software Engineers design, develop, and maintain software systems. They work with cross-functional teams to ensure that software systems are aligned with organizational goals and that they are meeting the needs of users. This course may be useful for those seeking to become Software Engineers as it explores the changing nature of work and new developments in virtual communication. These are important topics for Software Engineers to stay up-to-date on, as they can help Software Engineers to improve their communication and collaboration skills with clients and colleagues.

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Data Analyst

Data Analysts collect, analyze, and interpret data to help organizations make informed decisions. They use statistical and data mining techniques to identify trends and patterns in data. This course may be useful for those seeking to become Data Analysts as it explores the changing nature of work and new developments in virtual communication. These are important topics for Data Analysts to stay up-to-date on, as they can help Data Analysts to improve their communication and collaboration skills with clients and colleagues.

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Human Resources Manager

Human Resources Managers are responsible for planning and executing human resources programs. They work with cross-functional teams to ensure that human resources programs are aligned with organizational goals and that they are meeting the needs of employees. This course may be useful for those seeking to become Human Resources Managers as it provides strategies for managing remote teams and improving performance in virtual environments. Additionally, the course explores the changing nature of work and new developments in virtual communication, which are important topics for Human Resources Managers to stay up-to-date on.

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Product Manager

Product Managers are responsible for managing the development and launch of products. They work with cross-functional teams to ensure that products meet customer needs and that they are launched successfully. This course may be useful for those seeking to become Product Managers as it provides strategies for managing remote teams and improving performance in virtual environments. Additionally, the course explores the changing nature of work and new developments in virtual communication, which are important topics for Product Managers to stay up-to-date on.

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Operations Manager

Operations Managers oversee the day-to-day operations of an organization. They ensure that the organization's resources are used efficiently and effectively to achieve organizational goals. This course may be useful for those seeking to become Operations Managers as it provides strategies for managing remote teams and improving performance in virtual environments. Additionally, the course explores the changing nature of work and new developments in virtual communication, which are important topics for Operations Managers to stay up-to-date on.

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Consultant

Consultants provide advice and support to organizations on a variety of topics. They work with clients to identify and solve problems, and to develop and implement solutions. This course may be useful for those seeking to become Consultants as it provides strategies for managing remote teams and improving performance in virtual environments. Additionally, the course explores the changing nature of work and new developments in virtual communication, which are important topics for Consultants to stay up-to-date on.

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IT Manager

IT Managers lead and supervise computer-related activities in an organization. They ensure that computer systems are operating smoothly, efficiently, and securely. This course may be useful for those seeking to become IT Managers as it provides strategies for managing remote teams and improving performance in virtual environments. Furthermore, the course explores the changing nature of work and new developments in virtual communication, which are essential topics for IT Managers to stay up-to-date on.

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Program Manager

Program Managers are responsible for planning, executing, and closing programs. They ensure that programs are aligned with organizational goals and that they are completed on time, within budget, and to the required quality standards. This course may be useful for those seeking to become Program Managers as it provides strategies for managing remote teams and improving performance in virtual environments. Additionally, the course explores the changing nature of work and new developments in virtual communication, which are important topics for Program Managers to stay up-to-date on.

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Financial Analyst

Financial Analysts provide financial advice and support to organizations and individuals. They analyze financial data and make recommendations on investment and financial planning. This course may be useful for those seeking to become Financial Analysts as it explores the changing nature of work and new developments in virtual communication. These are important topics for Financial Analysts to stay up-to-date on, as they can help Financial Analysts to improve their communication and collaboration skills with clients and colleagues.

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Marketing Manager

Marketing Managers are responsible for planning and executing marketing campaigns. They work with cross-functional teams to ensure that marketing campaigns are aligned with organizational goals and that they are reaching the target audience. This course may be useful for those seeking to become Marketing Managers as it provides strategies for managing remote teams and improving performance in virtual environments. Additionally, the course explores the changing nature of work and new developments in virtual communication, which are important topics for Marketing Managers to stay up-to-date on.

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Project Manager

Project Managers plan, execute, and close projects. They ensure that projects are completed on time, within budget, and to the required quality standards. This course may be useful for those seeking to become Project Managers as it provides strategies for managing remote teams and improving performance in virtual environments. Additionally, the course explores the changing nature of work and new developments in virtual communication, which are important topics for Project Managers to stay up-to-date on.

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Manage Virtual and Hybrid Teams

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