Manage Virtual and Hybrid Teams from edX

Keep your virtual or hybrid teams connected and working efficiently

Working practices have radically evolved over the last five years. Being able to lead, motivate, and supervise a team remotely is a crucial part of management today.

On this four-week course from the University of Adelaide, you’ll gain the skills and strategies you need to lead a motivated and efficient virtual team.

You’ll consider a range of factors affecting virtual work, including diversity, connection, and communication.

Explore the changing nature of work and new developments in virtual communication

You’ll begin by reviewing the status quo in virtual communication and virtual management.

Weighing up the advantages and disadvantages of remote and hybrid work, you’ll discover how managers decide what model is best for their team or organisation.

Learn what makes a successful digital workplace

Focusing on critical success factors, you’ll examine what works and what doesn’t in virtual and hybrid working environments.

You’ll also gain a toolkit for monitoring your colleagues’ wellbeing and performance from behind a screen.

Master strategies for managing remote teams

Guided by your course leader, you’ll delve deeper into virtual communication and management strategies. You’ll learn how taking a trust-based approach to management can help to involve and inspire employees working remotely.

By the end of the course, you’ll have the practical skills you need to stay connected with colleagues and boost your organisation’s efficiency.

This course is designed for managers or team leaders working in organisations that are completely or partially operating remotely. It is primarily aimed at new or emerging managers, but may also interest more experienced managers looking to upskill or update their approach to virtual management.

What you'll learn

By the end of the course, you‘ll be able to...

Assess the pros and cons of virtual/hybrid working.
Identify critical success factors in managing virtual and hybrid teams.
Describe strategies for assessing efficacy within a virtual/hybrid team environment.
Identify appropriate management strategies for improving performance in virtual/hybrid teams.

Good to know

Know what's good

, what to watch for

, and possible dealbreakers

Designed to upskill new managers, this course also suits experienced managers wanting to refine their virtual management approaches

Offers strategies for evaluating employee performance and well-being remotely

Teaches how to create a cohesive and efficient virtual workplace

Emphasizes the importance of building trust in remote teams

Provides a toolkit for monitoring employee performance and well-being in a virtual setting

Taught by Chris Hope, an experienced instructor in virtual management

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Manage Virtual and Hybrid Teams with these activities:

Read 'Remote: Office Not Required' by Jason Fried and David Heinemeier Hansson

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This book provides valuable insights into the challenges and best practices of remote work.

View Remote on Amazon

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Read each chapter thoroughly
Highlight and take notes on key points
Apply the concepts to your own virtual team

Attend a workshop on virtual team leadership or management

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Workshops provide structured learning and networking opportunities to enhance your virtual leadership skills.

Browse courses on Team Management

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Identify and register for a relevant workshop
Attend the workshop and participate actively

Join a virtual community or online forum for virtual team leaders

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Virtual communities offer opportunities to connect with peers and learn from their experiences.

Browse courses on Networking

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Identify and join a relevant virtual community or online forum
Engage in discussions and connect with other members

Six other activities

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Explore Microsoft Teams features and best practices

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Mastering collaboration tools enhances team productivity and streamlines communication.

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Attend online tutorials and workshops
Practice using Teams features

Develop a virtual team communication and collaboration plan

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Creating a plan ensures effective communication and collaboration within your virtual team.

Browse courses on Team Management

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Conduct a team assessment
Identify communication and collaboration challenges
Develop and implement a communication plan

Review and practice your presentation skills

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Strong presentation skills are crucial for effective communication within a virtual team.

Browse courses on Presentation Skills

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Identify areas for improvement
Practice delivering presentations
Get feedback and make improvements

Participate in a virtual team simulation or role-playing exercise

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Simulated environments allow you to practice and improve your virtual team skills in a safe setting.

Browse courses on Teamwork

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Find a virtual team simulation or role-playing exercise
Participate actively and engage with other participants

Conduct regular team check-ins and provide feedback

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Regular check-ins foster open communication, strengthen relationships, and enhance team performance.

Browse courses on Team Management

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Establish a regular schedule for team check-ins
Create a structured agenda
Provide constructive and specific feedback

Create a video tutorial on a specific virtual team tool or strategy

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Creating content helps you reinforce your understanding and share knowledge with others.

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Choose a topic and gather information
Create a video tutorial using screen recording or other tools
Edit and publish your video tutorial

Career center

Learners who complete Manage Virtual and Hybrid Teams will develop knowledge and skills that may be useful to these careers:

Sales Manager

Sales Managers are responsible for leading and motivating a team of sales professionals to achieve sales goals. They ensure that the sales team is working effectively and efficiently, and that individual sales professionals are meeting their performance goals. This course may be useful for those seeking to become Sales Managers as it provides strategies for managing remote teams and improving performance in virtual environments. Additionally, the course explores the changing nature of work and new developments in virtual communication, which are important topics for Sales Managers to stay up-to-date on.

See salaries and explore the career path for Sales Manager

Team Lead

Team Leads are responsible for leading and motivating a team of employees to achieve organizational goals. They ensure that the team is working effectively and efficiently, and that individual team members are meeting their performance goals. This course may be useful for those seeking to become Team Leads as it provides strategies for managing remote teams and improving performance in virtual environments. Additionally, the course explores the changing nature of work and new developments in virtual communication, which are important topics for Team Leads to stay up-to-date on.

See salaries and explore the career path for Team Lead

Supervisor

Supervisors oversee the work of a group of employees and ensure that they are meeting performance goals. They provide guidance and support to employees, and resolve any issues that arise. This course may be useful for those seeking to become Supervisors as it provides strategies for managing remote teams and improving performance in virtual environments. Additionally, the course explores the changing nature of work and new developments in virtual communication, which are important topics for Supervisors to stay up-to-date on.

See salaries and explore the career path for Supervisor

Data Scientist

Data Scientists use statistical and data mining techniques to extract knowledge from data. They work with cross-functional teams to develop and implement data-driven solutions to business problems. This course may be useful for those seeking to become Data Scientists as it explores the changing nature of work and new developments in virtual communication. These are important topics for Data Scientists to stay up-to-date on, as they can help Data Scientists to improve their communication and collaboration skills with clients and colleagues.

See salaries and explore the career path for Data Scientist

Software Engineer

Software Engineers design, develop, and maintain software systems. They work with cross-functional teams to ensure that software systems are aligned with organizational goals and that they are meeting the needs of users. This course may be useful for those seeking to become Software Engineers as it explores the changing nature of work and new developments in virtual communication. These are important topics for Software Engineers to stay up-to-date on, as they can help Software Engineers to improve their communication and collaboration skills with clients and colleagues.

See salaries and explore the career path for Software Engineer

Data Analyst

Data Analysts collect, analyze, and interpret data to help organizations make informed decisions. They use statistical and data mining techniques to identify trends and patterns in data. This course may be useful for those seeking to become Data Analysts as it explores the changing nature of work and new developments in virtual communication. These are important topics for Data Analysts to stay up-to-date on, as they can help Data Analysts to improve their communication and collaboration skills with clients and colleagues.

See salaries and explore the career path for Data Analyst

Human Resources Manager

Human Resources Managers are responsible for planning and executing human resources programs. They work with cross-functional teams to ensure that human resources programs are aligned with organizational goals and that they are meeting the needs of employees. This course may be useful for those seeking to become Human Resources Managers as it provides strategies for managing remote teams and improving performance in virtual environments. Additionally, the course explores the changing nature of work and new developments in virtual communication, which are important topics for Human Resources Managers to stay up-to-date on.

See salaries and explore the career path for Human Resources Manager

Product Manager

Product Managers are responsible for managing the development and launch of products. They work with cross-functional teams to ensure that products meet customer needs and that they are launched successfully. This course may be useful for those seeking to become Product Managers as it provides strategies for managing remote teams and improving performance in virtual environments. Additionally, the course explores the changing nature of work and new developments in virtual communication, which are important topics for Product Managers to stay up-to-date on.

See salaries and explore the career path for Product Manager

Operations Manager

Operations Managers oversee the day-to-day operations of an organization. They ensure that the organization's resources are used efficiently and effectively to achieve organizational goals. This course may be useful for those seeking to become Operations Managers as it provides strategies for managing remote teams and improving performance in virtual environments. Additionally, the course explores the changing nature of work and new developments in virtual communication, which are important topics for Operations Managers to stay up-to-date on.

See salaries and explore the career path for Operations Manager

Consultant

Consultants provide advice and support to organizations on a variety of topics. They work with clients to identify and solve problems, and to develop and implement solutions. This course may be useful for those seeking to become Consultants as it provides strategies for managing remote teams and improving performance in virtual environments. Additionally, the course explores the changing nature of work and new developments in virtual communication, which are important topics for Consultants to stay up-to-date on.

See salaries and explore the career path for Consultant

IT Manager

IT Managers lead and supervise computer-related activities in an organization. They ensure that computer systems are operating smoothly, efficiently, and securely. This course may be useful for those seeking to become IT Managers as it provides strategies for managing remote teams and improving performance in virtual environments. Furthermore, the course explores the changing nature of work and new developments in virtual communication, which are essential topics for IT Managers to stay up-to-date on.

See salaries and explore the career path for IT Manager

Program Manager

Program Managers are responsible for planning, executing, and closing programs. They ensure that programs are aligned with organizational goals and that they are completed on time, within budget, and to the required quality standards. This course may be useful for those seeking to become Program Managers as it provides strategies for managing remote teams and improving performance in virtual environments. Additionally, the course explores the changing nature of work and new developments in virtual communication, which are important topics for Program Managers to stay up-to-date on.

See salaries and explore the career path for Program Manager

Financial Analyst

Financial Analysts provide financial advice and support to organizations and individuals. They analyze financial data and make recommendations on investment and financial planning. This course may be useful for those seeking to become Financial Analysts as it explores the changing nature of work and new developments in virtual communication. These are important topics for Financial Analysts to stay up-to-date on, as they can help Financial Analysts to improve their communication and collaboration skills with clients and colleagues.

See salaries and explore the career path for Financial Analyst

Marketing Manager

Marketing Managers are responsible for planning and executing marketing campaigns. They work with cross-functional teams to ensure that marketing campaigns are aligned with organizational goals and that they are reaching the target audience. This course may be useful for those seeking to become Marketing Managers as it provides strategies for managing remote teams and improving performance in virtual environments. Additionally, the course explores the changing nature of work and new developments in virtual communication, which are important topics for Marketing Managers to stay up-to-date on.

See salaries and explore the career path for Marketing Manager

Project Manager

Project Managers plan, execute, and close projects. They ensure that projects are completed on time, within budget, and to the required quality standards. This course may be useful for those seeking to become Project Managers as it provides strategies for managing remote teams and improving performance in virtual environments. Additionally, the course explores the changing nature of work and new developments in virtual communication, which are important topics for Project Managers to stay up-to-date on.

See salaries and explore the career path for Project Manager

Manage Virtual and Hybrid Teams

What you'll learn

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