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Heather Ackmann

This course will teach you skills for managing emotional intelligence in a remote working situation.

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This course will teach you skills for managing emotional intelligence in a remote working situation.

The work place is changing to a more virtual setting. In this course, Emotional Intelligence for the Remote Worker, you’ll learn to adapt emotional intelligence concepts to the specific situation of working remotely. First, you’ll explore the unique emotional challenges of working from home. Next, you’ll discover skills for self-care and boundaries that can help maintain your mental health and energy. Finally, you’ll learn how to invest in maintaining relationships with your larger work community. When you’re finished with this course, you’ll have the skills and knowledge of emotional intelligence needed to work from home or remotely.

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What's inside

Syllabus

Course Overview
Understanding the Emotional Challenges of Remote Work
Developing a Routine of Self-care
Developing Clear and Consistent Boundaries
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Creating and Maintaining Workplace Community
Conclusion

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Teaches skills, knowledge, and/or tools that are highly relevant to industry
Builds a strong foundation for beginners
This course develops professional skills or deep expertise in a particular topic or set of topics

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Emotional Intelligence for the Remote Worker with these activities:
Read 'Emotional Intelligence 2.0' by Travis Bradberry and Jean Greaves
This book provides a comprehensive overview of emotional intelligence and offers practical strategies for improving your skills.
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  • Read the book, taking notes on key concepts and insights.
  • Identify areas where you would like to improve your emotional intelligence.
  • Develop an action plan for practicing and developing your emotional intelligence skills.
Write a Journal on Your Emotional Experiences
Regularly reflecting on your emotional experiences will help you better understand your triggers and develop coping mechanisms.
Browse courses on Self-Reflection
Show steps
  • Choose a specific situation or event that triggered an emotional response.
  • Describe the situation, your thoughts, feelings, and behaviors in detail.
  • Analyze the situation and identify what you could have done differently.
  • Develop a plan for how you will handle similar situations in the future.
Practice Active Listening and Empathy
Improving your listening and empathy skills will enhance your ability to connect with others and manage difficult conversations.
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  • Find a partner and take turns practicing active listening.
  • Focus on understanding your partner's perspective and feelings.
  • Respond with empathy and support.
Four other activities
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Develop a Remote Work Self-Care Plan
Creating a self-care plan will help you maintain your well-being while working remotely.
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Show steps
  • Identify your physical, emotional, and mental health needs.
  • Develop strategies for meeting your needs in a remote work environment.
  • Create a schedule that includes time for self-care activities.
  • Stick to your plan and make adjustments as needed.
Attend Virtual Networking Events
Participating in virtual networking events will help you build relationships with others and stay connected in a remote work environment.
Browse courses on Networking
Show steps
  • Research and find virtual networking events related to your industry or interests.
  • Attend the events and actively participate in discussions.
  • Follow up with people you connect with and build relationships.
Explore Online Resources on Emotional Intelligence for Remote Work
There are a wealth of online resources available to help you further develop your emotional intelligence skills in a remote work environment.
Browse courses on Online Resources
Show steps
  • Search for online articles, videos, and courses on emotional intelligence for remote workers.
  • Choose high-quality resources that align with your learning goals.
  • Engage with the resources and take notes on key insights.
Join a Remote Study Group or Peer Support Group
Connecting with peers can provide support, motivation, and accountability as you work to improve your emotional intelligence.
Browse courses on Remote Collaboration
Show steps
  • Search for online study groups or peer support groups focused on emotional intelligence or remote work.
  • Join a group and actively participate in discussions and activities.
  • Build relationships with other members and support each other's learning journey.

Career center

Learners who complete Emotional Intelligence for the Remote Worker will develop knowledge and skills that may be useful to these careers:
Human Resources Manager
Human Resources Managers develop and implement policies and procedures that support the effective and efficient management of human resources within an organization. They are responsible for a variety of tasks, including recruiting, hiring, training, and employee relations. Emotional Intelligence for the Remote Worker may be useful to you as a Human Resources Manager because it can help you to understand and respond to the emotional needs of your employees. It can also help you to build strong relationships with your employees and collaborate effectively with other members of the human resources team.
Marketing Manager
Marketing Managers develop and execute marketing campaigns to promote products and services. They work in a variety of industries, including technology, retail, and healthcare. Marketing Managers must have strong communication and interpersonal skills. Emotional Intelligence for the Remote Worker may be useful to you as a Marketing Manager because it can help you to understand and respond to the emotional needs of your team members. It can also help you to build strong relationships with your team members and stakeholders.
Project Manager
Project Managers are responsible for planning, organizing, and executing projects. They work in a variety of industries, including construction, manufacturing, and software development. Project Managers must have strong organizational and communication skills. Emotional Intelligence for the Remote Worker may be useful to you as a Project Manager because it can help you to manage the emotional demands of working on a team and to build strong relationships with your team members and other stakeholders.
Sales Manager
Sales Managers are responsible for leading and motivating a team of sales representatives. They work in a variety of industries, including technology, retail, and healthcare. Sales Managers must have strong leadership and communication skills. Emotional Intelligence for the Remote Worker may be useful to you as a Sales Manager because it can help you to understand and respond to the emotional needs of your team members. It can also help you to build strong relationships with your team members and stakeholders.
Software Engineer
Software Engineers design, develop, and implement software applications. They work in a variety of industries, including technology, finance, and healthcare. Software Engineers must have strong problem-solving and analytical skills. Emotional Intelligence for the Remote Worker may be useful to you as a Software Engineer because it can help you to manage the emotional demands of working on a team and to build strong relationships with your team members. It can also help you to understand and respond to the needs of your users.
Data Analyst
Data Analysts collect, analyze, and interpret data to help organizations make informed decisions. They work in a variety of industries, including business, healthcare, and government. Data Analysts must have strong analytical and problem-solving skills. Emotional Intelligence for the Remote Worker may be useful to you as a Data Analyst because it can help you to understand and respond to the emotional needs of your colleagues. It can also help you to build strong relationships with your colleagues and communicate your findings effectively.
Product Manager
Product Managers are responsible for the development and launch of new products. They work in a variety of industries, including technology, consumer goods, and healthcare. Product Managers must have strong leadership and communication skills. Emotional Intelligence for the Remote Worker may be useful to you as a Product Manager because it can help you to understand and respond to the emotional needs of your team members. It can also help you to build strong relationships with your team members and stakeholders.
Occupational Therapist
Occupational Therapists help people of all ages recover from injury, illness, or disability and reach their full potential. In this role, you will use a variety of techniques and activities to help patients develop and improve the skills needed for daily living and working. Emotional Intelligence for the Remote Worker may be useful to you as an Occupational Therapist because it can help you to understand and respond to the emotional needs of your patients. It can also help you to build strong relationships with your patients and effectively collaborate with other members of the healthcare team.
Social Worker
A Social Worker helps individuals, families, and communities cope with personal, social, and financial difficulties. They work in a variety of settings including schools, hospitals, mental health clinics, and social service agencies. Emotional Intelligence for the Remote Worker may be useful to you as a Social Worker because it can help you to understand and respond to the needs of your clients. It can also help you to build strong relationships with your clients and collaborate effectively with other members of the social work team.
Psychologist
Psychologists study the mind and behavior. They work in a variety of settings, including hospitals, clinics, schools, and private practice. Psychologists use a variety of techniques to help people understand and manage their emotions, thoughts, and behaviors. Emotional Intelligence for the Remote Worker may be useful to you as a Psychologist because it can help you to understand and respond to the needs of your clients. It can also help you to build strong relationships with your clients and collaborate effectively with other members of the psychology team.
Psychiatrist
A Psychiatrist is a medical professional that specializes in mental health. As a Psychiatrist, you can help patients from all walks of life that may face a range of mental health concerns. Many Psychiatrists focus on one or more areas where they choose to specialize. In addition to patient care, Psychiatrists also conduct research, develop treatment plans, consult, and work with other medical professionals. Emotional Intelligence for the Remote Worker is may be useful to you as a Psychiatrist because it can help you to manage your own emotions and build strong relationships with your patients, colleagues, and other professionals.
Counselor
Counselors provide support and guidance to individuals and groups who are experiencing personal, social, or emotional challenges. They work in a variety of settings including schools, hospitals, mental health clinics, and private practice. Emotional Intelligence for the Remote Worker may be useful to you as a Counselor because it can help you to understand and respond to the needs of your clients. It can also help you to build strong relationships with your clients and collaborate effectively with other members of the counseling team.
Team Leader
Team Leaders are responsible for leading and motivating a team of employees. They work in a variety of industries, including retail, healthcare, and education. Team Leaders must have strong leadership and communication skills. Emotional Intelligence for the Remote Worker may be useful to you as a Team Leader because it can help you to understand and respond to the emotional needs of your team members. It can also help you to build strong relationships with your team members and create a positive and productive work environment.
Recreational Therapist
As a Recreational Therapist, you will develop and implement therapeutic recreation programs for individuals with disabilities. This role will require you to work with a variety of individuals, including children and adults, in a variety of settings, such as hospitals, schools, and community centers. Emotional Intelligence for the Remote Worker may be useful to you as a Recreational Therapist because it can help you to understand and respond to the emotional needs of your patients. It can also help you to build strong relationships with your patients and collaborate effectively with other members of the healthcare team.
Child Care Worker
As a Child Care Worker, you will work in a school, daycare, or home environment providing care and supervision for children. This role includes structuring activities that support the progress and development of young children. You may work with children of all ages, from infants to teenagers. If you work in a child care facility, you may oversee a group of children. Emotional Intelligence for the Remote Worker may be useful to you as a Child Care Worker because it can help you to manage the unique emotional demands of working with children of all ages. It can also help you to build strong relationships with the children in your care and develop strategies for managing your own emotions and the emotions of the children in your care.

Reading list

We've selected 14 books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Emotional Intelligence for the Remote Worker.
Provides a guide to working remotely, including tips for managing your time, staying productive, and collaborating with others.
Explores the strengths and challenges of introverts, and offers advice for how to thrive in a world that often values extroversion.
Provides a set of principles for personal and professional success, including the importance of emotional intelligence.
Provides a guide to developing emotional intelligence in leaders, including tips for coaching and mentoring others.
Provides a practical guide to developing emotional intelligence, including tips for managing emotions, building relationships, and influencing others.
Provides a guide to achieving financial independence and escaping the traditional 9-to-5 job.
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Explores the importance of grit, and offers tips for developing the resilience and perseverance needed to achieve success.
Explores the strengths and challenges of introverts, and offers advice for how to thrive in a world that often values extroversion.

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