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In this course, Microsoft Teams, you will learn all about Microsoft’s chat-based workspace in Microsoft 365 that brings together people, conversations and content.

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In this course, Microsoft Teams, you will learn all about Microsoft’s chat-based workspace in Microsoft 365 that brings together people, conversations and content.

In this course, Microsoft Teams, you will learn all about Microsoft’s chat-based workspace in Microsoft 365 that brings together people, conversations and content—along with the tools that teams need—so they can easily collaborate to achieve more. With this course learn all you need to access, navigate, and manage this powerful application.

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What's inside

Syllabus

Getting Started with Teams
Creating and Working with Teams
Working with Channels
Communicating with Channel Posts and Chat Conversations
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Staying Informed with Notifications and Using Tabs
Working with Personal Apps, Bots and Connectors
Working with Files
Working with Online Meetings
Making and Receiving Calls
Additional Points

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Develops proficiency in Microsoft Teams, which is standard in industry collaboration
Teaches skills for collaborating, communicating, and working with others
Covers essential aspects of the application, ensuring a well-rounded learning experience
Taught by ClipTraining, who are experienced professionals in the field

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Microsoft Teams (2020) with these activities:
Review key Microsoft collaboration tools
Review the key Microsoft collaboration tools to ensure a foundational understanding of Microsoft Teams.
Browse courses on Microsoft Teams
Show steps
  • List the key collaboration tools within Microsoft 365.
  • Compare and contrast the different collaboration tools.
  • Identify the key features of Microsoft Teams.
Complete the Microsoft Teams tutorials
Complete the Microsoft Teams tutorials to gain hands-on experience with the platform.
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Show steps
  • Navigate to the Microsoft Teams Tutorials website.
  • Select the appropriate tutorial for your skill level.
  • Complete the tutorial steps and exercises.
Join a Microsoft Teams study group
Join a Microsoft Teams study group to connect with other learners and reinforce your understanding.
Browse courses on Microsoft Teams
Show steps
  • Search for Microsoft Teams study groups online.
  • Join a study group that aligns with your learning goals.
  • Participate in discussions and collaborate with group members.
Four other activities
Expand to see all activities and additional details
Show all seven activities
Create and manage teams and channels
Practice creating and managing teams and channels to gain proficiency in these core tasks.
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Show steps
  • Create a new team in Microsoft Teams.
  • Add members to the team.
  • Create channels within the team.
  • Configure channel settings and permissions.
Attend a Microsoft Teams workshop
Participate in a Microsoft Teams workshop to gain in-depth knowledge and practical skills.
Browse courses on Microsoft Teams
Show steps
  • Search for Microsoft Teams workshops in your area.
  • Register for the workshop.
  • Attend the workshop and actively participate in discussions and activities.
Develop a communication plan using Microsoft Teams
Develop a communication plan using Microsoft Teams to apply your knowledge and enhance your communication skills.
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Show steps
  • Identify the goals and objectives of your communication plan.
  • Define your target audience.
  • Choose the appropriate communication channels within Microsoft Teams.
  • Create and schedule your communication content.
  • Monitor and evaluate the effectiveness of your communication plan.
Participate in a Microsoft Teams hackathon
Participate in a Microsoft Teams hackathon to showcase your skills, collaborate with others, and push the boundaries of innovation.
Browse courses on Microsoft Teams
Show steps
  • Find a Microsoft Teams hackathon that aligns with your interests.
  • Form a team of talented individuals.
  • Develop an innovative solution using Microsoft Teams.
  • Submit your project and present it to a panel of judges.

Career center

Learners who complete Microsoft Teams (2020) will develop knowledge and skills that may be useful to these careers:
Collaborator
Collaborators are those who work with teams of individuals to make projects and initiatives successful. This role necessitates the ability to communicate effectively, work well in teams, and be organized. The Microsoft Teams course can provide you with the necessary communication and collaboration skills to thrive as a Collaborator. Using Microsoft Teams, you will learn to create and manage teams, work with channels, use tabs and notifications, and more.
Project Manager
Project Managers plan, execute, and deliver projects to meet their client's goals. Essential skills to help you succeed include team management, communication, and organizational prowess. This Microsoft Teams course can help you build a foundation in how to manage teams and projects using its tools for communication, file sharing, and task management.
Community Manager
Community Managers are responsible for managing online communities, which can include a variety of platforms. The Microsoft Teams course can help you build a foundation in community management as you learn how to create, manage, and communicate with teams and channels. You will also gain experience using tools for file sharing and task management.
Information Technology Specialist
IT Specialists provide technical support and expertise to organizations. They play a key role in keeping computer systems and networks running smoothly. To succeed, you should be able to communicate complex technical information clearly and work well in teams. This Microsoft Teams course can help you build a foundation in IT support and administration, covering tools like file sharing, task management, and online meetings.
Marketing Manager
Marketing Managers plan and execute marketing campaigns to promote a company's products or services. Essential skills for this role include communication, creativity, and analytical thinking. This Microsoft Teams course may be useful as you build your knowledge of team management and collaboration, which are key skills for coordinating marketing campaigns.
Communications Manager
Communications Managers plan and execute communications strategies for their organizations. They are responsible for managing a variety of communications channels, such as social media, email, and the company website. This Microsoft Teams course may be useful as you develop your communication and collaboration skills. Experience using Microsoft Teams' features like channels, posts, and chats can help prepare you for managing communications across different platforms.
Sales Manager
Sales Managers lead and manage sales teams, setting goals and providing support. This role requires strong communication, interpersonal, and leadership skills. This Microsoft Teams course may be useful as you develop your team management and communication skills. You will learn how to use Microsoft Teams to create and manage teams, communicate with team members, and track progress.
Product Manager
Product Managers are responsible for managing the development and launch of new products or services. This role requires strong communication, analytical, and problem-solving skills. This Microsoft Teams course may be useful as you build your knowledge of team management and collaboration, both of which are essential for managing a product development team.
Operations Manager
Operations Managers oversee the day-to-day operations of their organization. They are responsible for planning, organizing, and directing staff, as well as ensuring that the organization is running efficiently. This Microsoft Teams course may be useful as you develop your team management and communication skills. Microsoft Teams can be used to create and manage organizational channels, communicate with staff, and stay informed about project progress.
Human Resources Manager
Human Resources Managers are responsible for managing the human resources function of their organization. This includes recruiting, hiring, training, and developing employees, as well as managing employee relations. This Microsoft Teams course may be useful as you develop your team management and communication skills. You will learn how to use Microsoft Teams to create and manage teams, communicate with team members, and share files.
Customer Success Manager
Customer Success Managers are responsible for ensuring that customers are satisfied with their products or services. This requires strong communication, interpersonal, and problem-solving skills. This Microsoft Teams course may be useful as you develop your communication and collaboration skills. You will learn how to use Microsoft Teams to communicate with customers, share files, and manage projects.
Business Analyst
Business Analysts work with businesses to identify and solve problems. This requires strong analytical, problem-solving, and communication skills. This Microsoft Teams course may be useful as you develop your communication and collaboration skills. You will learn how to use Microsoft Teams to manage projects, share files, and communicate with team members and clients.
Data Analyst
Data Analysts collect, analyze, and interpret data to help businesses make better decisions. This requires strong analytical, problem-solving, and communication skills. This Microsoft Teams course may be useful as you develop your communication and collaboration skills. You will learn how to use Microsoft Teams to manage projects, share files, and communicate with team members and clients.
Software Engineer
Software Engineers design, develop, and maintain software systems. This requires strong technical skills, as well as the ability to communicate and collaborate with others. This Microsoft Teams course may be useful as you develop your communication and collaboration skills. You will learn how to use Microsoft Teams to manage projects, share files, and communicate with team members.
Web Developer
Web Developers design and develop websites. This requires strong technical skills, as well as the ability to communicate and collaborate with others. This Microsoft Teams course may be useful as you develop your communication and collaboration skills. You will learn how to use Microsoft Teams to manage projects, share files, and communicate with team members.

Reading list

We've selected six books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Microsoft Teams (2020).
More in-depth guide to Microsoft Teams. It provides detailed instructions on how to use all of the platform's features.
Beginner-friendly guide to Microsoft Teams. It provides a comprehensive overview of the platform and its features.
Quick reference guide to using Microsoft Teams for project management. It provides quick and easy access to the information you need to get up and running with Teams.
Guide to using Microsoft Teams for sales. It covers topics such as using Teams for lead generation, customer relationship management, and communication.
Guide to using Microsoft Teams for finance. It covers topics such as using Teams for financial reporting, budgeting, and collaboration.
Guide to using Microsoft Teams for executives. It covers topics such as using Teams for leadership communication, collaboration, and decision-making.

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