Sales Enablement & Analytics from edX

Organizations today have an influx of data which when used effectively can derive actionable insights for both the sales organization and their clients. Today's sales leadersneed to systematically increase their sophistication in leveraging data, tools and domain expertise to provide customized insights, consulting and guidance to their strategic customers.

In this course, you will explore concepts covered in the previous courses within the Enterprise Sales professional certificate, but through the lens of the tools and technologies which enable data-driven decisions. Using the appropriate tools and technologies will permit sales representatives and managers to create value for their clients, ultimately increasing customer satisfaction and likelihood of long-term client retention.

What you'll learn

Upon successful completion of this course, the student should be able to:

Define tools which can be used to improve and optimize sales productivity
Consider a variety of different data sources which could be utilized to affect the creation of their sales strategy.
Develop communication that will foster the gathering of effective data which can be utilized to improve client relationship, increase sales, and streamline processes.
Review existing sales processes and identify pain points which can be improved by the use of technology

What's inside

Learning objectives

Define tools which can be used to improve and optimize sales productivity
Consider a variety of different data sources which could be utilized to affect the creation of their sales strategy.

Develop communication that will foster the gathering of effective data which can be utilized to improve client relationship, increase sales, and streamline processes.
Review existing sales processes and identify pain points which can be improved by the use of technology

Define tools which can be used to improve and optimize sales productivity
Consider a variety of different data sources which could be utilized to affect the creation of their sales strategy.
Develop communication that will foster the gathering of effective data which can be utilized to improve client relationship, increase sales, and streamline processes.
Review existing sales processes and identify pain points which can be improved by the use of technology

Good to know

Know what's good

, what to watch for

, and possible dealbreakers

Focuses on tools to maximize sales productivity

Relates to industry practice, where data is crucial for sales

Taught by experts in Enterprise Sales

Stresses effective communication to enhance data gathering

Encourages identifying pain points in sales processes for improvement

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Sales Enablement & Analytics with these activities:

Review principles of sales

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Refreshing your knowledge of sales principles will provide a strong foundation for the course.

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Read introductory chapters of a sales textbook
Attend an industry webinar on sales basics
Review online resources on sales principles

Refresh understanding of sales data analysis

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Review foundational concepts in sales data analysis to strengthen your understanding of the course material.

Browse courses on Sales Data Analysis

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Revisit key concepts in sales data analysis, such as data collection, data cleaning, and data visualization.
Review case studies or examples of successful sales data analysis projects.
Practice analyzing sales data using basic statistical techniques.

Read 'Sales EQ' by Jeb Blount

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This book provides insights into the importance of emotional intelligence in sales and can enhance your ability to build rapport with clients.

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Read the book
Reflect on the key concepts and takeaways

11 other activities

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Compile a list of resources on data-driven sales

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Serves as a valuable reference material throughout the course.

Browse courses on Business Intelligence

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Search for articles, blog posts, and videos on data-driven sales.
Save the links to these resources in a document or spreadsheet.
Organize the resources by topic or category.

Review 'Data Science for Business'

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Provides foundational knowledge and skills in data science and business data analytics.

View Data Science for Business: What You Need to... on Amazon

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Read chapters 1-3 to gain an overview of business data science.
Work through the exercises in chapter 4 to get hands-on experience with data exploration and visualization.
Complete the quiz at the end of chapter 5 to test your understanding of the concepts covered so far.

Participate in online tutorials on data analysis

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Provides additional support and guidance on key concepts.

Browse courses on Data Analysis

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Find an online tutorial that covers a topic you are interested in.
Follow the tutorial step-by-step.
Complete the exercises or quizzes associated with the tutorial.

Practice using data visualization tools

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Strengthens your ability to communicate data insights effectively.

Browse courses on Data Visualization

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Create a bar chart to visualize sales data.
Create a line chart to visualize sales trends over time.
Create a scatter plot to visualize the relationship between two variables.

Explore data analysis tools for sales

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Exposure to data analysis tools will enhance your ability to derive insights from sales data.

Browse courses on Data Analysis Tools

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Follow an online tutorial on using a CRM system
Attend a workshop on data visualization for sales
Experiment with different data analysis software

Analyze case studies on sales strategies

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Analyzing case studies will provide you with practical insights into different sales approaches.

Browse courses on Sales Strategies

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Read and analyze case studies on successful sales campaigns
Identify key strategies and tactics used
Evaluate the effectiveness of different approaches

Participate in a sales role-playing exercise

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Role-playing will provide you with opportunities to practice and refine your sales skills.

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Find a partner to role-play with
Assign roles (salesperson and customer)
Practice different sales scenarios
Provide feedback and critique

Develop a data-driven sales strategy

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Helps you apply the concepts learned in the course to a real-world scenario.

Browse courses on Sales Strategy

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Identify your target audience.
Collect and analyze data on your target audience.
Develop a sales strategy that is tailored to your target audience.
Implement your sales strategy and track your results.

Volunteer at a non-profit organization focused on sales or business development

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Volunteering will provide you with hands-on experience in sales and allow you to contribute to a worthy cause.

Browse courses on Customer Service

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Identify non-profit organizations that align with your interests
Contact the organizations and inquire about volunteer opportunities
Participate in sales-related activities

Develop a sales pitch for a product or service

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Creating a sales pitch will allow you to apply the concepts and techniques learned in the course.

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Identify a product or service to promote
Research the target audience
Craft a compelling sales pitch
Practice delivering the sales pitch

Develop a data-driven sales plan for a real-world client

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Working on a real-world project will allow you to apply your knowledge and skills in a practical setting.

Browse courses on Data-Driven Decision Making

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Identify a client facing a sales challenge
Collect and analyze data on the client's sales performance
Develop a data-driven sales plan
Implement and monitor the sales plan

Career center

Learners who complete Sales Enablement & Analytics will develop knowledge and skills that may be useful to these careers:

Sales Manager

A Sales Manager spearheads a team of sales representatives, managing the sales process from start to finish. This course may be useful for the role of Sales Manager as it teaches how to define tools that can be used to improve and optimize sales productivity, as well as how to develop communication that will foster the gathering of effective data which can be utilized to improve client relationship and increase sales.

See salaries and explore the career path for Sales Manager

Data Scientist

A Data Scientist uses their knowledge of statistics and machine learning to extract meaningful insights from data. This course may be useful for the role of Data Scientist as it teaches how to define tools which can be used to improve and optimize sales productivity.

See salaries and explore the career path for Data Scientist

Business Analyst

A Business Analyst examines an organization or business to identify and document its business processes and operations. This course may be useful for the role of Business Analyst as it teaches how to consider a variety of different data sources which could be utilized to affect the creation of their sales strategy.

See salaries and explore the career path for Business Analyst

Data Analyst

A Data Analyst analyzes data to identify trends, patterns, and insights that can be used to improve business decisions. This course may be useful for the role of Data Analyst as it teaches how to define tools which can be used to improve and optimize sales productivity.

See salaries and explore the career path for Data Analyst

Product Manager

A Product Manager is responsible for the lifecycle of a product, from its inception to its retirement. This course may be useful for the role of Product Manager as it teaches how to review existing sales processes and identify pain points which can be improved by the use of technology.

See salaries and explore the career path for Product Manager

Market Research Analyst

A Market Research Analyst conducts research to identify and understand the needs of customers and the competitive landscape. This course may be useful for the role of Market Research Analyst as it teaches how to consider a variety of different data sources which could be utilized to affect the creation of their sales strategy.

See salaries and explore the career path for Market Research Analyst

Customer Success Manager

A Customer Success Manager ensures that customers are satisfied with their product or service and are getting the most value from it. This course may be useful for the role of Customer Success Manager as it teaches how to develop communication that will foster the gathering of effective data which can be utilized to improve client relationship and increase sales.

See salaries and explore the career path for Customer Success Manager

Account Manager

An Account Manager is responsible for managing and growing relationships with existing customers. This course may be useful for the role of Account Manager as it teaches how to develop communication that will foster the gathering of effective data which can be utilized to improve client relationship and increase sales.

See salaries and explore the career path for Account Manager

Sales Engineer

A Sales Engineer provides technical expertise to sales teams, helping them understand and sell complex products or services. This course may be useful for the role of Sales Engineer as it teaches how to develop communication that will foster the gathering of effective data which can be utilized to improve client relationship and increase sales.

See salaries and explore the career path for Sales Engineer

Digital Marketing Manager

A Digital Marketing Manager is responsible for developing and executing digital marketing campaigns. This course may be useful for the role of Digital Marketing Manager as it teaches how to consider a variety of different data sources which could be utilized to affect the creation of their sales strategy.

See salaries and explore the career path for Digital Marketing Manager

Salesforce Administrator

A Salesforce Administrator is responsible for the implementation, configuration, and maintenance of Salesforce software. This course may be useful for the role of Salesforce Administrator as it teaches how to review existing sales processes and identify pain points which can be improved by the use of technology.

See salaries and explore the career path for Salesforce Administrator

Salesforce Developer

A Salesforce Developer develops and maintains Salesforce applications and integrations. This course may be useful for the role of Salesforce Developer as it teaches how to review existing sales processes and identify pain points which can be improved by the use of technology.

See salaries and explore the career path for Salesforce Developer

Sales Operations Manager

A Sales Operations Manager develops and implements sales strategies and processes to improve sales performance. This course may be useful for the role of Sales Operations Manager as it teaches how to define tools which can be used to improve and optimize sales productivity.

See salaries and explore the career path for Sales Operations Manager

Marketing Manager

A Marketing Manager develops and executes marketing campaigns to promote a product or service. This course may be useful for the role of Marketing Manager as it teaches how to consider a variety of different data sources which could be utilized to affect the creation of their sales strategy.

See salaries and explore the career path for Marketing Manager

Demand Generation Manager

A Demand Generation Manager is responsible for generating leads and driving demand for a product or service. This course may be useful for the role of Demand Generation Manager as it teaches how to consider a variety of different data sources which could be utilized to affect the creation of their sales strategy.

See salaries and explore the career path for Demand Generation Manager