We may earn an affiliate commission when you visit our partners.

Marketing Channel Benefits

Sandy Jap

This course is ideal for individuals who currently work in or are targeting opportunities in consulting and strategy, industrial sales and buying, marketing management, entrepreneurship, and business development.

This course will introduce you to the concept of channel benefits, which focuses on HOW customers want to buy. This is a critical first step and represents the demand side of designing routes to markets. You will learn which channel benefits are most commonly desired by customers. Finally, you will gain frameworks for how to quantify and tradeoff these benefits so as to create a range of strategic options.

Enroll now

Or subscribe to Coursera Plus

And get unlimited access to Coursera

What's inside

Syllabus

INTRODUCTION

This module will define the scope and importance of marketing channels in the firm's route-to-market strategy. A case example involving distribution of oral rehydration salts in Africa will be used as an example of the trade offs, objectives, and practical solutions that a channel strategist would employ. This module will also overview the course structure and the general framework for developing your channel strategy, solving route-to-market problems, and the organization of the course content. Begin by downloading the slide deck in the reading section to annotate and follow along with the video lecture.

EXPLOSIVE CHANNEL VALUE

In this session, we will consider how marketing channel strategy can be a source of value, leading to revenue growth via the identification of new customer segments or intensifying existing segment purchases. A series of examples will illustrate how innovative routes-to-market can result in explosive value and differentiated product-channel offerings that can become the basis of competitive advantage.

CHANNEL BENEFITS

Overviews the most common channel benefits desired and valuation differences. Provides a case example of how these preferences can and should drive key channel decisions, like whether a grocer should offer an online channel to customers.

AUDITING BENEFITS

This session will illustrate how to use a channel benefit audit tool to guide channel solutions and resource priorities. The channel benefit audit is fundamental to informing decisions around positioning, pricing, and competitive advantage.

Good to know

Know what's good

, what to watch for

, and possible dealbreakers

Explores channel benefits, which is standard in marketing strategy

Taught by Sandy Jap, who are recognized for their work in marketing strategy

Develops channel benefits and trade-offs, which are core skills for marketing and sales professionals

Examines how channel benefits can drive competitive advantage

Uses a channel benefit audit tool to guide channel solutions

Provides a case example of how channel benefits can impact grocer decisions

Save this course

Save Marketing Channel Benefits to your list so you can find it easily later:

Save

Reviews summary

Valuable marketing course

According to learners, Marketing Channel Benefits is a valuable course that provides useful knowledge about marketing channels. Students say the course is well-taught with clear explanations and engaging examples. Overall, learners say this course is helpful for understanding how to add value to a product or business through marketing channels.

Course content is easy to understand.

"Good and easy to understand"

"The course is explained really well"

"clear she knows a lot about the topic"

Course content is helpful for understanding marketing channels.

"This course was very helpful for understanding the impact of channel benefits in the market"

"it was really great experience"

"Incredible course to learn about Marketing Channels"

Instructor speaks slowly

"I only recommend you watch the videos on 1.25x or 1.5x, because the professor speaks a little slow."

Quiz errors need to be fixed

"Good and easy to understand, but there are some errors in the quizzes."

Activities

Coming soon We're preparing activities for Marketing Channel Benefits. These are activities you can do either before, during, or after a course.

Career center

Learners who complete Marketing Channel Benefits will develop knowledge and skills that may be useful to these careers:

Channel Marketing Manager

A Channel Marketing Manager is responsible for developing and managing marketing strategies for an organization's distribution channels. They may conduct market research, analyze data, and develop marketing campaigns to reach target customers through the most effective channels. This course may be useful for a Channel Marketing Manager, as it provides a framework for understanding customer preferences and how to develop strategies to meet those preferences.

See salaries and explore the career path for Channel Marketing Manager

Market Research Analyst

A Market Research Analyst collects, analyzes, and interprets data about markets, customers, and competitors. They may conduct surveys, interviews, and focus groups to gather information about customer needs and preferences. This course may be useful for a Market Research Analyst, as it provides a framework for understanding customer preferences and how they can be used to develop marketing strategies.

See salaries and explore the career path for Market Research Analyst

Marketing Manager

A Marketing Manager is responsible for developing and implementing marketing strategies to promote the products and services of an organization. They may conduct market research, analyze data, and develop marketing campaigns to reach target customers. This course may be useful for a Marketing Manager, as it provides a framework for understanding customer preferences and how to develop strategies to meet those preferences.

See salaries and explore the career path for Marketing Manager

Brand Manager

A Brand Manager is responsible for developing and managing the brand identity of an organization. They may conduct market research, analyze data, and develop marketing campaigns to build brand awareness and loyalty. This course may be useful for a Brand Manager, as it provides a framework for understanding customer preferences and how to develop strategies to meet those preferences.

See salaries and explore the career path for Brand Manager

Customer Experience Manager

A Customer Experience Manager is responsible for developing and implementing strategies to improve the customer experience. They may conduct market research, analyze data, and develop customer service programs to ensure that customers have a positive experience with an organization. This course may be useful for a Customer Experience Manager, as it provides a framework for understanding customer preferences and how to develop strategies to meet those preferences.

See salaries and explore the career path for Customer Experience Manager

Sales Manager

A Sales Manager is responsible for leading and managing a team of sales representatives. They may develop and implement sales strategies, set sales targets, and motivate and train their team to achieve those targets. This course may be useful for a Sales Manager, as it provides a framework for understanding customer preferences and how to develop strategies to meet those preferences.

See salaries and explore the career path for Sales Manager

Business Development Manager

A Business Development Manager is responsible for identifying, evaluating, and pursuing new business opportunities. They may conduct market research, develop sales strategies, and manage relationships with customers and partners. This course may help build a foundation for a career as a Business Development Manager, as it gives an overview of the most common channel benefits desired by customers and how to quantify and tradeoff these benefits.

See salaries and explore the career path for Business Development Manager

Pricing Manager

A Pricing Manager is responsible for developing and implementing pricing strategies for an organization. They may conduct market research, analyze data, and develop pricing models to optimize revenue and profitability. This course may be useful for a Pricing Manager, as it provides a framework for understanding customer preferences and how to develop strategies to meet those preferences.

See salaries and explore the career path for Pricing Manager

Data Analyst

A Data Analyst is responsible for collecting, analyzing, and interpreting data to provide insights to an organization. They may use statistical techniques and data visualization tools to identify trends and patterns in data. This course may be useful for a Data Analyst, as it provides a framework for understanding customer preferences and how to develop strategies to meet those preferences.

See salaries and explore the career path for Data Analyst

Product Manager

A Product Manager is responsible for the planning, development, and launch of new products and services. They may conduct market research, analyze data, and develop marketing strategies to promote the success of their products. This course may be useful for a Product Manager, as it provides insights into customer preferences and how to incorporate those preferences into product development.

See salaries and explore the career path for Product Manager

Logistics Manager

A Logistics Manager is responsible for planning, organizing, and managing the movement of goods and materials. They may oversee transportation, warehousing, and inventory management functions. This course may be useful for a Logistics Manager, as it provides a framework for understanding customer preferences and how to develop strategies to meet those preferences.

See salaries and explore the career path for Logistics Manager

Operations Manager

An Operations Manager is responsible for planning, organizing, and managing the day-to-day operations of an organization. They may oversee production, distribution, and customer service functions. This course may be useful for an Operations Manager, as it provides a framework for understanding customer preferences and how to develop strategies to meet those preferences.

See salaries and explore the career path for Operations Manager

Supply Chain Manager

A Supply Chain Manager is responsible for planning, organizing, and managing the flow of goods and services from suppliers to customers. They may oversee transportation, warehousing, and inventory management functions. This course may be useful for a Supply Chain Manager, as it provides a framework for understanding customer preferences and how to develop strategies to meet those preferences.

See salaries and explore the career path for Supply Chain Manager

Inventory Manager

An Inventory Manager is responsible for planning, organizing, and managing the flow of inventory within an organization. They may oversee the purchasing, storage, and distribution of inventory. This course may be useful for an Inventory Manager, as it provides a framework for understanding customer preferences and how to develop strategies to meet those preferences.

See salaries and explore the career path for Inventory Manager

Strategic Planning Manager

A Strategic Planning Manager designs, recommends, and implements strategies and policies for an organization. They may conduct research and analysis in order to forecast trends and develop plans for future growth. This course may be useful for a prospective Strategic Planning Manager, as it teaches how to consider customer preferences and develop strategies to meet those preferences.

See salaries and explore the career path for Strategic Planning Manager

Reading list

We've selected 14 books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Marketing Channel Benefits.

Does Marketing Need Reform?: Fresh Perspectives on...

Save

Provides a comprehensive overview of marketing channels and their role in creating value for customers. It covers a wide range of topics, including channel design, channel management, and channel performance measurement. This book valuable resource for anyone who wants to learn more about marketing channels.

Does Marketing Need Reform?: Fresh Perspectives on...

Kindle Edition

$$$

Marketing Management

Save

Provides a comprehensive overview of marketing management. It covers a wide range of topics, including marketing strategy, marketing research, and product development. This book valuable resource for anyone who wants to earn more about marketing management.

Marketing Channel Benefits

What's inside

Syllabus

Good to know

Save this course

Reviews summary

Valuable marketing course

Activities

Career center

Reading list

Share

Similar courses