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Milena Pajic

This course will teach you how to identify product stakeholders effectively, arrange them in priority groups, and engage with them in suitable ways.

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This course will teach you how to identify product stakeholders effectively, arrange them in priority groups, and engage with them in suitable ways.

Being aware of those who are helping and supporting the development of a product, but also those who are trying to interfere with it and establishing the levels, channels, and pace of communication with each of them are some of the critical activities of product managers. In this course, Product Management: Stakeholder Management, you'll learn how focusing on different stakeholders and their needs can help you better manage products. First, you'll explore different types of stakeholders and why it is essential to identify them, listen to them, and help them see the shared vision of the product. Next, you'll discover various ways to prioritize the stakeholders properly and to decide with whom you should engage, at what level, in what way, and how often. Finally, you'll learn more about what skills can help you set up more productive exchanges with stakeholders. When you're finished with this course, you'll have the skills and knowledge needed to successfully manage stakeholders involved in product development, delivery, and usage.

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What's inside

Syllabus

Course Overview
Different Types of Product Stakeholders
Building Stakeholder Maps
Key Skills for Engaging with Stakeholders
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Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Examines stakeholder management, which is core knowledge for product managers
Taught by Milena Pajic, who is an expert in product development and delivery
Develops skills for engaging with stakeholders, which are critical for product success
Highly relevant for product managers and those working in product development
Multi-modal with a mix of readings, discussions, and videos

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Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Product Management: Stakeholder Management with these activities:
Review Product Management Fundamentals
Refresh your understanding of core product management concepts to enhance your ability to engage with stakeholders in a meaningful way.
Browse courses on Product Life Cycle
Show steps
  • Review materials on product life cycle and development processes.
  • Explore user research techniques and the importance of user-centered design.
  • Familiarize yourself with product roadmapping and prioritization frameworks.
Review Communication and Negotiation Skills
Review fundamental communication and negotiation skills to prepare you for successful stakeholder interactions.
Browse courses on Effective Communication
Show steps
  • Review principles of active listening and assertive communication.
  • Practice different negotiation techniques such as win-win solutions and concessions.
  • Explore strategies for managing difficult stakeholders and resolving conflicts.
Stakeholder Identification and Prioritization Exercises
Engage in hands-on exercises designed to enhance your ability to identify and prioritize stakeholders effectively.
Browse courses on Stakeholder Mapping
Show steps
  • Practice creating stakeholder maps using available templates or online tools.
  • Analyze hypothetical product development scenarios.
  • Apply stakeholder analysis techniques to identify and categorize different stakeholder groups.
  • Develop prioritization criteria and apply them to real-world examples.
One other activity
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Show all four activities
Contribute to Open Source Stakeholder Management Projects
Participate in open source projects that focus on stakeholder management to gain practical experience and contribute to the broader tech community.
Show steps
  • Identify open source projects related to stakeholder management on platforms like GitHub.
  • Review the project documentation and contribute to issue tracking or feature development.
  • Collaborate with other contributors and learn from their expertise.
  • Reflect on your contributions and the impact of your work on the project.

Career center

Learners who complete Product Management: Stakeholder Management will develop knowledge and skills that may be useful to these careers:
Product Manager
This course on Product Management: Stakeholder Management provides a comprehensive overview of stakeholder management, which is a critical skill for Product Managers. By learning how to identify, prioritize, and engage with stakeholders, you will be better equipped to manage products effectively and deliver successful outcomes. This course is particularly relevant to aspiring Product Managers who want to build a strong foundation in stakeholder management.
Product Owner
Product Owners play a key role in managing stakeholders and ensuring that products meet their needs. This course on Product Management: Stakeholder Management provides valuable insights into stakeholder management techniques that can help Product Owners build stronger relationships with stakeholders, gather feedback, and prioritize product development effectively.
Project Manager
Project Managers often work closely with stakeholders to ensure that projects are delivered on time, within budget, and to the required quality standards. This course on Product Management: Stakeholder Management can help Project Managers develop the skills needed to effectively manage stakeholder expectations, resolve conflicts, and ensure that projects are aligned with stakeholder needs.
Program Manager
Program Managers are responsible for overseeing multiple projects and ensuring that they are aligned with strategic goals. This course on Product Management: Stakeholder Management can help Program Managers develop the skills needed to manage stakeholder expectations across multiple projects, prioritize initiatives, and ensure that programs are delivered successfully.
Business Analyst
Business Analysts work closely with stakeholders to gather requirements, analyze data, and recommend solutions to business problems. This course on Product Management: Stakeholder Management can help Business Analysts develop the skills needed to effectively engage with stakeholders, understand their needs, and provide valuable insights to support decision-making.
Product Marketing Manager
Product Marketing Managers are responsible for developing and executing marketing strategies for products. This course on Product Management: Stakeholder Management can help Product Marketing Managers understand the needs of different stakeholder groups, develop effective marketing campaigns, and measure the success of marketing initiatives.
Customer Success Manager
Customer Success Managers are responsible for ensuring that customers are satisfied with products and services. This course on Product Management: Stakeholder Management can help Customer Success Managers develop the skills needed to manage customer expectations, resolve issues, and build strong customer relationships.
Sales Manager
Sales Managers are responsible for leading sales teams and achieving sales targets. This course on Product Management: Stakeholder Management can help Sales Managers develop the skills needed to manage stakeholder relationships, understand customer needs, and develop effective sales strategies.
Manager
Managers are responsible for leading teams and achieving organizational goals. This course on Product Management: Stakeholder Management can help Managers develop the skills needed to effectively manage stakeholder expectations, resolve conflicts, and build strong team cultures.
Consultant
Consultants provide advice and guidance to organizations on a variety of topics. This course on Product Management: Stakeholder Management can help Consultants develop the skills needed to effectively engage with stakeholders, understand their needs, and provide valuable insights to support decision-making.
Entrepreneur
Entrepreneurs start and manage their own businesses. This course on Product Management: Stakeholder Management can help Entrepreneurs develop the skills needed to identify and engage with stakeholders, build strong relationships, and secure funding for their ventures.
Nonprofit Manager
Nonprofit Managers are responsible for leading nonprofit organizations and achieving their missions. This course on Product Management: Stakeholder Management can help Nonprofit Managers develop the skills needed to effectively manage stakeholder expectations, build partnerships, and secure funding.
Social Worker
Social Workers help people overcome personal and social challenges. This course on Product Management: Stakeholder Management may be useful for Social Workers who want to develop the skills needed to effectively engage with stakeholders, understand their needs, and provide support.
Community Organizer
Community Organizers work with communities to address local issues and improve quality of life. This course on Product Management: Stakeholder Management may be useful for Community Organizers who want to develop the skills needed to effectively engage with stakeholders, build partnerships, and advocate for change.
Educator
Educators teach and guide students at all levels. This course on Product Management: Stakeholder Management may be useful for Educators who want to develop the skills needed to effectively manage stakeholder expectations, build relationships with parents and administrators, and create a positive learning environment.

Reading list

We've selected 13 books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Product Management: Stakeholder Management.
Provides a practical guide to lean product development, a process that can be used to develop products quickly and efficiently.
Provides a simple framework for developing and evaluating strategies, and it great resource for anyone involved in product management.
This ancient Chinese military treatise provides valuable insights into strategy and tactics, and it great resource for anyone involved in product management.
Provides a framework for understanding disruptive innovation, and it great resource for anyone involved in product management.
Provides a comprehensive overview of product roadmaps, and it great resource for anyone involved in product management.

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