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Roberta Gatti, Mark Andrew Dutz, Kate DeMoss, Federica Saliola, Aart Kraay, Truman G. Packard, Shwetlena Sabarwal, Shu Yu, Ugo Gentilini, Nagaraja Rao Harshadeep, Sheila Jagannathan, and Brendan McNulty

Workers of the future will need new sets of skills to compete. Recent advances in technology are changing how we live, communicate and do business, disrupting traditional industries and redefining the employee-employer relationship.

Thousands of routine and low-skill jobs will be eliminated by automation, A.I. and digital hyper-connectivity. However, these same advances present new opportunities, like:

  • New job creation
  • Increased productivity
  • Improved delivery of public services
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Workers of the future will need new sets of skills to compete. Recent advances in technology are changing how we live, communicate and do business, disrupting traditional industries and redefining the employee-employer relationship.

Thousands of routine and low-skill jobs will be eliminated by automation, A.I. and digital hyper-connectivity. However, these same advances present new opportunities, like:

  • New job creation
  • Increased productivity
  • Improved delivery of public services

This course emphasizes the urgency of developing human capital in meeting the challenges of the coming decades. Developing countries will need to take rapid action to invest in their people as innovation continues to accelerate. Themes in the course include: artificial intelligence, the gig economy, world of work, the future of work, labor market, policy makers, new technologies, digital economy, jobs of the future, machine learning, and labor force.

Skills-based example: Participants will learn through Ted-like talks, podcasts, readings, interactive quizzes and scenario based exercises. They will also have an opportunity to share and dialogue with peers and experts including practitioners, government officials, academic and private sector. This course will introduce students to forward-thinking approaches that will build the new skill sets required in the 21st Century, including:

  • critical analysis
  • problem solving
  • “soft skills” like teamwork and empathy

What's inside

Learning objectives

  • Factors behind the changing nature of work
  • Which new sets of skills required for future workforces
  • Human capital index and its methodology
  • Social assistance programs and insurance schemes
  • Policy measures available to governments

Syllabus

Week 1 - Changing Nature of WorkThis module focuses on understanding the factors at play in the changing nature of work. It introduces participants to new technologies that are transforming day-to-day life, new types of automation, and new types of businesses, including firms that operate through digital platforms that enable them to scale rapidly without vertically integrating. It will show how the demand for low-skilled labor is decreasing as Artificial Intelligence and new production methods take root. Learners will be able to describe and discuss the main issues and challenges that workers of today face.
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Traffic lights

Read about what's good
what should give you pause
and possible dealbreakers
Teaches the essence of emerging economic opportunities by prioritizing the development of individual capacity in a digital economy
Introduces and utilizes the new Human Capital Index for pedagogical purposes
Provides a list of examples for social programs that protect people in new ways
Explores how productivity gains can be made by advancing three priority areas: decreasing informality in the economy, removing blockages to women in the workplace, and enhancing training for Agricultural workers
Explores the dangers that remain for children under 5 who pose a significant risk to development
Assumes that students are familiar with the Human Capital Index

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Reviews summary

Future of work: comprehensive policy overview

According to learners, this course provides a comprehensive and timely overview of the factors changing the future of work, including the impact of AI, automation, and the gig economy. Many find the content highly relevant, particularly its focus on human capital development, policy responses, and the perspective for developing countries. The lectures and expert interviews are often highlighted as valuable. While praised for its breadth and insights, some reviewers feel the course can be too theoretical, lacking sufficient practical guidance or 'how-to' for individuals, and may be introductory for those with significant prior knowledge in the field.
Quality of lectures, readings, exercises.
"The lectures were clear and the readings were thought-provoking. The scenarios were very practical."
"The peer discussions were valuable."
"The scenario exercises were helpful."
Valuable insights for policy makers.
"This course is a must-take for policy makers or educators. It clearly articulates the challenges and opportunities."
"I appreciated the global perspective, especially regarding developing countries."
"The focus on human capital development is crucial."
Broad look at major trends in work.
"Absolutely essential course for anyone thinking about the future economy. The lectures were clear and the readings were thought-provoking."
"Good overview of major trends like AI and automation's impact on jobs. The content was relevant, though sometimes a bit high-level."
"Excellent course! It covers complex topics like the Human Capital Index and policy responses in an accessible way."
"Provided a solid foundation."
May be introductory for experienced learners.
"Decent course for beginners wanting a general idea. If you already work in this field or have read extensively on the topic, you might find it introductory."
Insights are high-level vs practical application.
"Honestly, I found this course a bit too theoretical. While the overview is okay, it didn't give me practical tools or actionable strategies I could implement immediately."
"Could have used more concrete examples of how individuals can acquire the 'new skills' mentioned."
"I felt the later weeks, especially on social protection programs, were less relevant to my specific role in the private sector."

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in The Future of Work: Preparing for Disruption with these activities:
Review the Concept of Labor Market
Refreshes your knowledge of the fundamental concepts of labor markets, which will be built upon throughout the course.
Browse courses on Labor Markets
Show steps
  • Identify the main factors influencing labor demand and supply.
  • Define and explain the concept of equilibrium in the labor market.
Explore the World Bank's Human Capital Index
Provides a comprehensive overview of the Human Capital Index, which will be a key framework used in the course.
Browse courses on Human Capital
Show steps
  • Access the World Bank's website and locate the Human Capital Index.
  • Read the overview and methodology sections of the index.
  • Explore the interactive data visualizations and compare different countries' scores.
Analyze Case Studies of Labor Market Policies
Develops your ability to analyze and evaluate the effectiveness of labor market policies, which will be discussed in the course.
Show steps
  • Read case studies of labor market policies implemented in different countries.
  • Identify the objectives, design, and implementation of each policy.
  • Evaluate the impact of the policies on labor market outcomes, such as employment, wages, and productivity.
Four other activities
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Become a Mentor in a Local Youth Development Program
Allows you to share your knowledge and skills with young people, while also reinforcing your own understanding of the course concepts.
Browse courses on Mentoring
Show steps
  • Contact local youth development organizations and express your interest in becoming a mentor.
  • Complete any necessary training or background checks.
  • Meet with your mentee regularly and provide guidance and support.
Contribute to the Open Development Data Platform
Enhances your technical skills and contributes to the global development community by making labor market data more accessible.
Browse courses on Open Data
Show steps
  • Create an account on the Open Development Data Platform.
  • Find a dataset related to labor markets that you are interested in.
  • Clean and analyze the data, and publish your findings on the platform.
Develop a Policy Proposal for Improving Labor Market Outcomes
Synthesizes your learning by requiring you to develop a comprehensive policy proposal for improving labor market outcomes in a specific country or region.
Show steps
  • Identify a specific labor market issue in a country or region of your choice.
  • Research and analyze the underlying causes of the issue.
  • Develop a policy proposal that addresses the issue, including specific recommendations for implementation.
Participate in the World Bank's Human Capital Innovation Challenge
Provides you with an opportunity to apply your learning and make a real-world impact by developing innovative solutions to human capital challenges.
Browse courses on World Bank
Show steps
  • Form a team and register for the World Bank's Human Capital Innovation Challenge.
  • Identify a specific human capital challenge you want to address.
  • Develop a creative and innovative solution to the challenge.

Career center

Learners who complete The Future of Work: Preparing for Disruption will develop knowledge and skills that may be useful to these careers:
Data Scientist
Data scientists use their skills in mathematics, statistics, and computer science to extract insights from data. This course can help data scientists develop the skills they need to succeed in a rapidly changing job market, which is increasingly data-driven.
Operations Research Analyst
Operations research analysts use their skills in mathematics and statistics to solve problems in a variety of industries. This course can help operations research analysts understand the factors that are driving the changing nature of work and develop the skills they need to succeed in a rapidly changing job market.
Business Analyst
Business analysts help organizations improve their performance by identifying and solving problems. This course can help business analysts understand the factors that are driving the changing nature of work and develop the skills they need to help organizations adapt to these changes.
Project Manager
Project managers oversee the planning, implementation, and evaluation of projects. This course can help project managers understand the factors that are driving the changing nature of work and develop the skills they need to help organizations develop and implement projects that will help workers adapt to these changes.
Human Resources Manager
Human resources managers oversee the human resources function of an organization. This course can help human resources managers understand the factors that are driving the changing nature of work and develop the skills they need to help organizations attract, develop, and retain talented employees.
Management Consultant
Management consultants help organizations improve their performance by identifying and solving problems. This course can help management consultants understand the factors that are driving the changing nature of work and develop the skills they need to help organizations adapt to these changes.
Program Manager
Program managers oversee the planning, implementation, and evaluation of programs. This course can help program managers understand the factors that are driving the changing nature of work and develop the skills they need to help organizations develop and implement programs that will help workers adapt to these changes.
Social Worker
Social workers help people overcome social and economic problems. This course can help social workers understand the factors that are driving the changing nature of work and develop the skills they need to help people adapt to these changes.
Economist
Economists use their knowledge of economics to analyze and forecast economic trends. This course can help economists understand the factors that are driving the changing nature of work and develop the skills they need to succeed in a rapidly changing job market.
Financial Analyst
Financial analysts use their knowledge of finance to analyze and forecast financial trends. This course can help financial analysts understand the factors that are driving the changing nature of work and develop the skills they need to succeed in a rapidly changing job market.
Market Research Analyst
Market research analysts use their skills in research and analysis to understand consumer behavior and market trends. This course can help market research analysts understand the factors that are driving the changing nature of work and develop the skills they need to succeed in a rapidly changing job market.
Policy Analyst
Policy analysts use their skills in research and analysis to develop and evaluate public policy. This course can help policy analysts understand the factors that are driving the changing nature of work and develop the skills they need to develop policies that will help workers adapt to these changes.
Public relations manager
Public relations managers oversee the public relations function of an organization. This course can help public relations managers understand the factors that are driving the changing nature of work and develop the skills they need to help organizations communicate with their stakeholders effectively.
Risk Manager
Risk managers identify and manage risks for an organization. This course can help risk managers understand the factors that are driving the changing nature of work and develop the skills they need to help organizations mitigate risks.
Actuary
Actuaries use their knowledge of mathematics, statistics, and financial theory to assess risk and uncertainty. This course can help actuaries stay up-to-date on the latest trends in technology and the changing nature of work. It can also help them develop the skills they need to succeed in a rapidly changing job market.

Reading list

We've selected nine books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in The Future of Work: Preparing for Disruption.
The Human Capital Index provides a comprehensive assessment of the health and education of a country's population, highlighting the importance of investing in human capital for economic growth.
This foundational text provides a comprehensive theory of human capital, examining how investments in education, training, and health contribute to individual and economic well-being.
Presents a global perspective on the importance of human capital for economic growth, emphasizing the need for investing in education, skills development, and lifelong learning.
Examines the potential impact of artificial intelligence on the labor market, exploring the ethical and societal implications of automation and job displacement.
Offers a forward-looking perspective on the future of work, exploring the implications of technological advancements and globalization on the job market and society at large.
This guide provides practical advice and recommendations for policymakers on how to design and implement effective social protection systems that promote inclusive growth and reduce vulnerability.
Provides a comprehensive overview of the technological advancements shaping the future of work, offering insights into the challenges and opportunities presented by automation and digitization.
Provides a comprehensive overview of the digital economy, its impact on businesses and society, and the challenges and opportunities it presents.
Examines the impact of information technology on globalization, exploring how it is leading to convergence in economic development and the spread of knowledge and ideas.

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