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Google Cloud Training
This course is for deployment personnel of Google Cloud and its partner organizations who are tasked with managing cultural change and skill gaps of customers adopting Google Workspace, engaging sponsors and enlisting the support of customer stakeholders, communicating the anticipated changes to the customer and their users. It will guide you through the Workspace change management methodology and all phases of the customer journey.
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OpenCourser.com/course/q0wvlx/change
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What's inside
Syllabus
Course Introduction
Introduce course learning objectives, prerequisites, and the importance of change management
Change Management Methodology
This module introduces the change management methodology and provides an overview of the purpose and deliverables of each phase within the methodology framework.
Read more
Syllabus
Course Introduction
Introduce course learning objectives, prerequisites, and the importance of change management
Change Management Methodology
This module introduces the change management methodology and provides an overview of the purpose and deliverables of each phase within the methodology framework.
Read more
Traffic lights
Traffic lights
Read about what's good
what should give you pause and
possible dealbreakers
Studies change management, which is standard in customer service
Taught by Google Cloud Training, a recognized leader in cloud technologies and consulting
Develops skills core in managing customer adoption of Google Workspace
Provides a comprehensive guide to change management methodology
Covers sponsorship and engagement, organizational analysis, communications, and training
May require prior knowledge of Google Workspace or change management concepts
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Reviews summary
Practical google workspace change management
According to learners, this course offers a highly practical and structured approach to managing organizational change during Google Workspace adoption. Many students praise its clear and concise methodology, highlighting the immediate applicability of its tools and templates for real-world scenarios. The course effectively breaks down complex change processes into actionable steps, making it an essential resource for deployment leads and IT professionals. While some earlier feedback suggested it was too theoretical or generic, more recent reviews indicate a strong focus on practical application and engaging lectures, showing significant improvement or alignment with learner expectations.
Recent reviews indicate improved practicality and engagement.
"While some parts felt a bit theoretical, the overall message is clear and valuable for professionals."
"The lectures are engaging and easy to follow."
"I was looking for more hands-on application tips specific to modern Workspace features, which were lacking. (older review)"
Tailored for IT and project management roles in Workspace deployments.
"This course is a game-changer for anyone implementing Google Workspace. Highly recommend for deployment leads."
"The information is directly applicable to my role in IT project management. A must-take for Google Workspace consultants."
"It provided a comprehensive framework for managing change, which is crucial when migrating organizations to Workspace."
Provides a clear, actionable framework for change management.
"The practical tools and templates provided are incredibly useful, and the clear, concise methodology makes change management feel much less daunting."
"It clearly shows how to engage sponsors effectively and breaks down complex change processes into manageable, actionable steps."
"I learned a structured approach to communications planning that is directly applicable to my role in IT project management."
Some learners desired more advanced, specific strategies.
"I found some parts a bit high-level, but it definitely lays a strong foundation for understanding the process."
"I felt it was a bit too generic at times and didn't dive deep enough into specific Google Workspace challenges. I was hoping for more advanced strategies."
"The course content was too theoretical and didn't offer concrete steps. The templates were basic and not very useful."
Activities
Be better prepared
before
your course. Deepen your understanding
during
and
after
it. Supplement your coursework and achieve mastery of the topics covered
in Change Management for Google Workspace with these
activities:
Read 'Leading Change' by John Kotter
Show steps
Gain insights from a seminal work on change management to complement the course material.
View
HBR's 10 Must Reads for Executive Teams
on Amazon
Show steps
-
Identify key concepts and models for leading change.
-
Reflect on the author's experiences and case studies.
-
Develop a personal action plan for applying the principles in the book.
Review Fundamental Principles of Organizational Change Management
Show steps
Refresh foundational concepts in change management to establish a deeper understanding of the course material.
Browse courses on
Organizational Change Management
Show steps
-
Review definitions and key concepts of organizational change management.
-
Summarize the different models and theories of change management.
-
Identify the stages and processes involved in successful change initiatives.
Explore Online Resources on Change Management
Show steps
Expand knowledge by exploring additional resources that provide diverse perspectives on change management.
Show steps
-
Identify reputable websites and platforms offering content on change management.
-
Review articles, case studies, and videos to gain insights from industry experts and practitioners.
-
Bookmark valuable resources for future reference and continued learning.
Three other activities
Expand to see all activities and additional details
Show all six activities
Facilitated Discussion on Change Management Strategies
Show steps
Engage in discussions with peers to exchange insights and enhance understanding of various change management strategies.
Show steps
-
Prepare by reviewing course material and identifying specific questions or topics for discussion.
-
Participate actively in the discussion, sharing your perspectives and experiences.
-
Listen attentively to others' contributions and ask clarifying questions.
-
Summarize key points and identify areas for further exploration.
Develop a Change Management Plan
Show steps
Reinforce the planning and execution process of change management.
Show steps
-
Implement the change plan and monitor its progress.
-
Conduct a stakeholder analysis and identify resistance points.
-
Define clear goals, objectives, and metrics for the change initiative.
-
Develop a communication and training strategy to support the change.
-
Create a risk management plan to address potential challenges.
Case Study: Analyze a Real-World Change Management Initiative
Show steps
Apply knowledge by analyzing a real-world case study and developing recommendations for effective change management.
Browse courses on
Case study
Show steps
-
Select a case study of a successful or unsuccessful change initiative.
-
Analyze the case study using change management principles and theories.
-
Identify the key drivers and challenges of the change initiative.
-
Develop recommendations for how the change could have been managed more effectively.
-
Present your findings and recommendations to the class.
Read 'Leading Change' by John Kotter
Show steps
Gain insights from a seminal work on change management to complement the course material.
View
HBR's 10 Must Reads for Executive Teams
on Amazon
Show steps
Show steps
Show steps
- Identify key concepts and models for leading change.
- Reflect on the author's experiences and case studies.
- Develop a personal action plan for applying the principles in the book.
Review Fundamental Principles of Organizational Change Management
Show steps
Refresh foundational concepts in change management to establish a deeper understanding of the course material.
Browse courses on
Organizational Change Management
Show steps
Show steps
Show steps
- Review definitions and key concepts of organizational change management.
- Summarize the different models and theories of change management.
- Identify the stages and processes involved in successful change initiatives.
Explore Online Resources on Change Management
Show steps
Expand knowledge by exploring additional resources that provide diverse perspectives on change management.
Show steps
Show steps
Show steps
- Identify reputable websites and platforms offering content on change management.
- Review articles, case studies, and videos to gain insights from industry experts and practitioners.
- Bookmark valuable resources for future reference and continued learning.
Three other activities
Expand to see all activities and additional details
Show all six activities
Facilitated Discussion on Change Management Strategies
Show steps
Engage in discussions with peers to exchange insights and enhance understanding of various change management strategies.
Show steps
Show steps
Show steps
- Prepare by reviewing course material and identifying specific questions or topics for discussion.
- Participate actively in the discussion, sharing your perspectives and experiences.
- Listen attentively to others' contributions and ask clarifying questions.
- Summarize key points and identify areas for further exploration.
Develop a Change Management Plan
Show steps
Reinforce the planning and execution process of change management.
Show steps
Show steps
Show steps
- Implement the change plan and monitor its progress.
- Conduct a stakeholder analysis and identify resistance points.
- Define clear goals, objectives, and metrics for the change initiative.
- Develop a communication and training strategy to support the change.
- Create a risk management plan to address potential challenges.
Case Study: Analyze a Real-World Change Management Initiative
Show steps
Apply knowledge by analyzing a real-world case study and developing recommendations for effective change management.
Browse courses on
Case study
Show steps
Show steps
Show steps
- Select a case study of a successful or unsuccessful change initiative.
- Analyze the case study using change management principles and theories.
- Identify the key drivers and challenges of the change initiative.
- Develop recommendations for how the change could have been managed more effectively.
- Present your findings and recommendations to the class.
Career center
Learners who complete Change Management for Google Workspace will develop knowledge and skills
that may be useful to these careers:
For more career information including salaries, visit:
OpenCourser.com/course/q0wvlx/change
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