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Freedom Learning Group

By the end of this project, you will be able to create an inclusive user persona that will help you leverage the opportunity to include customers and avoid excluding them from a brand experience.

To do this, you will work on a project that will help you understand the benefits and use cases for inclusive personas while you gain hands-on experience building one in the Miro online visual collaboration platform for teamwork.

Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions.

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What's inside

Syllabus

Build Inclusive User Personas in Miro
By the end of this project, you will be able to create an inclusive user persona that will help you leverage the opportunity to include customers and avoid excluding them from a brand experience.

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Emphasizes the importance of inclusive user experience design, which is a critical consideration for businesses aiming to create accessible and equitable digital products and services
Provides hands-on experience in building user personas using Miro, a popular online visual collaboration platform, making the learning process more engaging and practical
Focuses on building more inclusive user personas, which can help businesses better understand the needs of diverse customer groups and avoid excluding them from their products and services

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Reviews summary

Enthusiastically recommended micro course

Learners say this quick and easy micro course is an excellent way to build inclusive user personas in Miro.

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Build Inclusive User Personas in Miro with these activities:
Review Basic User Research Methods
Strengthen your foundation by reviewing basic user research methods to enhance your understanding of user needs
Show steps
  • Identify and gather relevant resources on user research methods
  • Review and study the materials to refresh your knowledge
  • Reflect on how these methods can be applied in your own projects
Follow Tutorials on Miro
Enhance your proficiency in Miro by completing guided tutorials that cover its features and functionalities
Browse courses on Miro
Show steps
  • Search for and identify relevant tutorials
  • Follow the instructions and complete the tutorials
  • Practice using Miro's tools and features
Join a Study Group
Foster collaboration by joining a study group where you can discuss course concepts and share insights with peers
Show steps
  • Identify and join a study group
  • Regularly attend study group meetings
  • Actively participate in discussions and share your perspectives
  • Collaborate on projects and assignments
Five other activities
Expand to see all activities and additional details
Show all eight activities
Attend a Workshop on Inclusive Design
Expand your knowledge by attending a workshop focused on the principles and practices of inclusive design
Browse courses on Inclusive Design
Show steps
  • Research and identify relevant workshops
  • Register for and attend the workshop
  • Actively participate in discussions and activities
  • Reflect on the key takeaways from the workshop
Create an Inclusive User Persona in Miro
Develop your skills by creating an inclusive user persona in Miro, a visual collaboration platform
Browse courses on User Personas
Show steps
  • Gather data from user research and interviews
  • Identify key characteristics and attributes of the user persona
  • Create a visual representation of the user persona in Miro
  • Use the user persona to guide decision-making and design processes
Conduct User Interviews
Gain practical experience by conducting user interviews to gather insights and understand user needs
Browse courses on User Interviews
Show steps
  • Identify and recruit participants for interviews
  • Develop an interview guide with relevant questions
  • Conduct user interviews and actively listen to responses
  • Analyze the interview data and identify key themes and insights
Participate in a Design Challenge
Challenge yourself by participating in a design competition focused on creating inclusive user experiences
Show steps
  • Research and identify relevant design challenges
  • Develop a concept and solution for the challenge
  • Create a submission that showcases your inclusive design approach
  • Submit your design and seek feedback
Develop an Inclusive Brand Experience Plan
Demonstrate your understanding of inclusive user personas by creating a plan to enhance brand experiences
Browse courses on Brand Experience
Show steps
  • Identify opportunities to make the brand experience more inclusive
  • Develop strategies to address the needs of diverse user groups
  • Create a plan for implementing the inclusive brand experience
  • Evaluate the effectiveness of the inclusive brand experience plan

Career center

Learners who complete Build Inclusive User Personas in Miro will develop knowledge and skills that may be useful to these careers:
User Experience Researcher
User Experience Researchers conduct research to understand how users interact with products and services. The research they do helps businesses improve the user experience, which can lead to increased sales and customer satisfaction. This course can help User Experience Researchers build inclusive user personas, which can help them better understand the needs of different users and create products and services that are more accessible and user-friendly.
Product Designer
Product Designers create and improve products, taking into account the needs of users. This course can help Product Designers build inclusive user personas, which can help them better understand the needs of different users and create products that are more accessible and user-friendly.
Interaction Designer
Interaction Designers create and improve the user experience of digital products and services. They work to make sure that products are easy to use and enjoyable to interact with. This course can help Interaction Designers build inclusive user personas, which can help them better understand the needs of different users and create products that are more accessible and user-friendly.
Accessibility Specialist
Accessibility Specialists ensure that products and services are accessible to people with disabilities. This course can help Accessibility Specialists build inclusive user personas, which can help them better understand the needs of different users and create products that are more accessible and user-friendly.
User Researcher
User Researchers conduct research to understand the needs of users. They use this research to help businesses improve their products and services. This course can help User Researchers build inclusive user personas, which can help them better understand the needs of different users and conduct more effective research.
Marketing Manager
Marketing Managers develop and execute marketing campaigns to promote products and services. This course can help Marketing Managers build inclusive user personas, which can help them better understand the needs of different customers and create more effective marketing campaigns.
Sales Manager
Sales Managers oversee sales teams and develop sales strategies. This course can help Sales Managers build inclusive user personas, which can help them better understand the needs of different customers and create more effective sales strategies.
Customer Success Manager
Customer Success Managers help customers get the most out of a company's products and services. This course can help Customer Success Managers build inclusive user personas, which can help them better understand the needs of different customers and provide more effective support.
Technical Writer
Technical Writers create and maintain documentation for products and services. This course can help Technical Writers build inclusive user personas, which can help them better understand the needs of different users and create documentation that is more accessible and user-friendly.
Instructional Designer
Instructional Designers create and develop educational materials. This course can help Instructional Designers build inclusive user personas, which can help them better understand the needs of different learners and create more effective educational materials.
Human Factors Engineer
Human Factors Engineers design products and environments that are safe and easy to use. This course can help Human Factors Engineers build inclusive user personas, which can help them better understand the needs of different users and create products and environments that are more accessible and user-friendly.
Ergonomist
Ergonomists design workplaces and products to be safe and comfortable. This course can help Ergonomists build inclusive user personas, which can help them better understand the needs of different users and create workplaces and products that are more accessible and user-friendly.
Social Worker
Social Workers help people cope with challenges and improve their lives. This course may be useful for Social Workers who want to build inclusive user personas to better understand the needs of their clients and provide more effective support.
Counselor
Counselors help people cope with mental health issues and improve their lives. This course may be useful for Counselors who want to build inclusive user personas to better understand the needs of their clients and provide more effective support.
Healthcare Professional
Healthcare Professionals provide medical care to patients. This course may be useful for Healthcare Professionals who want to build inclusive user personas to better understand the needs of their patients and provide more effective care.

Reading list

We've selected eight books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Build Inclusive User Personas in Miro.
Provides a practical guide to designing user experiences that are accessible to people with disabilities. It covers a wide range of topics, from understanding the different types of disabilities to creating accessible content and interfaces.
Practical guide for UX professionals who work on small teams or as solo practitioners. It covers a wide range of topics, from conducting user research to designing and testing prototypes.
Classic in the field of user experience design. It provides a comprehensive overview of the UX design process, from understanding user needs to designing and testing prototypes.
Provides a comprehensive overview of inclusive design principles and best practices. It covers a wide range of topics, from understanding the needs of people with disabilities to designing accessible products and environments.
Classic in the field of design. It provides a comprehensive overview of the principles of good design, and how they can be applied to everyday objects.
Classic in the field of interaction design. It provides a comprehensive overview of the principles of interaction design, and how they can be applied to create more usable and engaging user interfaces.
Provides a comprehensive overview of interaction design, from the theoretical foundations to the practical application. It covers a wide range of topics, from user research to prototyping and testing.

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