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Freedom Learning Group

By the end of this project, you will learn how to optimize organizational communications with Slack, a business communications platform. You will use your Slack workspace to reduce noise and interference to effective communication, while organizing discussions and boosting your team’s productivity.

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By the end of this project, you will learn how to optimize organizational communications with Slack, a business communications platform. You will use your Slack workspace to reduce noise and interference to effective communication, while organizing discussions and boosting your team’s productivity.

To do this, you will work in the Slack app on your Rhyme virtual machine, and use your current Slack workspace or set up a sample workspace under Slack’s free plan so that you can gain hands-on experience notifying members that something needs their attention by using mentions. You will then learn how to view messages in which you were mentioned. When viewing your mentions, you will filter, organize, prioritize, create shortcuts, set reminders, pin, share, and respond to them.

You will then apply the skills you gained handling mentions to communicating in threads. To do this, you will learn how to create threads and use them in conjunction with mentions to work asynchronously with your team by tying your feedback to specific messages or files, organizing conversations and flagging meaningful items, and encouraging open discussion without distracting others by posting in a channel’s regular announcements.

Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions.

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What's inside

Syllabus

Leveraging Mentions and Threads in Slack
By the end of this project, you will learn how to optimize organizational communications with the business communication platform Slack. Optimizing these communications will require using your Slack workspace to reduce noise and interference while organizing discussions and boosting your team’s productivity. To do this, you will work in the Slack app on your Rhyme virtual machine where you will gain hands-on experience notifying members that something needs their attention by using "mentions." You will then learn how to view messages in which you were mentioned. When viewing your mentions, you will filter, organize, prioritize, create shortcuts, set reminders, pin, share, and respond to them. You will then apply the skills you gained handling mentions to communicating in threads. To do this, you will learn how to create threads and use them in conjunction with mentions to work asynchronously with your team by tying your feedback to specific messages or files, organizing conversations and flagging meaningful items, and encouraging open discussion without distracting others by posting in a channel’s regular announcements.

Good to know

Know what's good
, what to watch for
, and possible dealbreakers
Explores essential communication strategies for organizing effective team collaboration
Focuses on utilizing Slack, a widely-adopted business communication platform
Provides hands-on experience in optimizing team communication through real-world exercises
Taught by experienced professionals from Freedom Learning Group, known for expertise in digital collaboration
May require learners to have access to a paid Slack workspace for the best experience
Emphasizes practical application rather than theoretical concepts

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Reviews summary

Basic guide to using slack mentions & threads

According to students, this course provides the basics of using Slack mentions & threads and is a useful resource for those who need to conduct a crash course of using Slack.
Outlines basics of Slack mentions and threads.
"Nice"
"Just right for a crash course of Slack"

Activities

Be better prepared before your course. Deepen your understanding during and after it. Supplement your coursework and achieve mastery of the topics covered in Leveraging Mentions and Threads in Slack with these activities:
Watch a tutorial on Slack's notification settings
Learn how to customize notification settings to optimize communication.
Show steps
  • Access your notification settings in Slack
  • Adjust settings for desktop, mobile, and email notifications
Create a visual flowchart of different communication channels
Create a flowchart to get a high-level understanding of various communication channels in Slack.
Show steps
  • List out all the communication channels available in Slack
  • Identify the purpose and functionality of each channel
  • Draw a flowchart to visualize the relationships between the channels
Discuss best practices for Slack communication with a peer
Exchange ideas and experiences with a peer to enhance understanding of effective Slack communication.
Show steps
  • Identify a peer who is also taking the course
  • Schedule a time to meet and discuss best practices for Slack communication
  • Share tips and strategies for using Slack effectively
One other activity
Expand to see all activities and additional details
Show all four activities
Participate in a Slack communication challenge
Test and showcase your Slack communication skills through a friendly competition.
Show steps
  • Find or organize a Slack communication challenge
  • Work individually or with a team to complete the challenge
  • Submit your results and receive feedback on your performance

Career center

Learners who complete Leveraging Mentions and Threads in Slack will develop knowledge and skills that may be useful to these careers:
Finance Manager
A Finance Manager oversees the financial activities of a company. Leveraging Mentions and Threads in Slack can help you to reduce noise and interference to effective communication, organize discussions, and boost your team’s productivity.
Customer Success Manager
A Customer Success Manager helps customers achieve their desired outcomes with a product or service. Leveraging Mentions and Threads in Slack can help Customer Success Managers to organize discussions, boost their team’s productivity, and reduce noise and interference to effective communication.
UX Designer
A UX Designer designs and evaluates the user experience of products and services. Leveraging Mentions and Threads in Slack can help UX Designers to organize discussions, boost their team’s productivity, and reduce noise and interference to effective communication.
Human Resources Manager
A Human Resources Manager oversees the recruitment, hiring, and development of employees. Leveraging Mentions and Threads in Slack can help Human Resources Managers to optimize organizational communications, reduce noise and interference to effective communication, and boost their team’s productivity.
Project Manager
A Project Manager plans, executes, and closes projects. Leveraging Mentions and Threads in Slack can help you to organize project discussions, communicate asynchronously with your team, and flag meaningful items. Additionally, you can use the skills you gain in this course to reduce noise and interference, boost your team’s productivity, and keep everyone aligned on project goals.
Sales Manager
A Sales Manager leads and manages a team of sales representatives. Leveraging Mentions and Threads in Slack can help you to reduce noise and interference to effective communication, organize discussions, and boost your team’s productivity.
Business Analyst
A Business Analyst identifies and analyzes business needs and develops solutions to improve business processes. Leveraging Mentions and Threads in Slack can help Business Analysts to organize discussions, boost their team’s productivity, and reduce noise and interference to effective communication.
Software Engineer
A Software Engineer designs, develops, and maintains software systems. Leveraging Mentions and Threads in Slack can help you to reduce noise and interference to effective communication, organize discussions, and boost your team’s productivity.
Data Analyst
A Data Analyst collects, analyzes, and interprets data to help businesses make informed decisions. Leveraging Mentions and Threads in Slack can help Data Analysts to organize discussions, boost their team’s productivity, and reduce noise and interference to effective communication.
Web Developer
A Web Developer designs and develops websites and web applications. Leveraging Mentions and Threads in Slack can help Web Developers to organize discussions, boost their team’s productivity, and reduce noise and interference to effective communication.
Operations Manager
An Operations Manager plans, organizes, and executes the day-to-day activities of a business. This course can help Operations Managers to organize discussions, boost their team’s productivity, and reduce noise and interference to effective communication.
IT Manager
An IT Manager plans, organizes, and directs the implementation of information technology systems. Leveraging Mentions and Threads in Slack will help you to optimize organizational communications, reduce noise and interference to effective communication, and boost your team’s productivity.
Marketing Manager
A Marketing Manager develops and executes marketing campaigns to promote a company's products or services. Leveraging Mentions and Threads in Slack will help you to optimize organizational communications with a business communications platform. You can use these skills to reduce noise and interference to effective communication, organize discussions, and boost your team’s productivity.
Product Manager
A Product Manager is responsible for defining the product vision, roadmap, and feature set. Leveraging Mentions and Threads in Slack will help you learn how to optimize organizational communications with a business communications platform. You can use these skills to reduce noise and interference to effective communication, organize discussions, and boost your team’s productivity.
Communications Manager
A Communications Manager collaborates across people, systems, and processes to maximize effective communication and team productivity. This course, Leveraging Mentions and Threads in Slack, may be useful for building a foundation in optimizing your communication platform and streamlining workflows to keep your team productive. As a Communications Manager, you can use the skills you gain in this course to organize discussions, boost your team's productivity, and reduce noise and interference to effective communication.

Reading list

We've selected 20 books that we think will supplement your learning. Use these to develop background knowledge, enrich your coursework, and gain a deeper understanding of the topics covered in Leveraging Mentions and Threads in Slack.
This is the official user guide for Slack, the business communication platform used in this course. It provides comprehensive information on all aspects of using Slack, including how to use mentions and threads.
Provides a Buddhist perspective on communication, emphasizing the importance of mindfulness, compassion, and skillful speech. It can help learners develop the communication skills necessary for effective use of Slack.
Explores the strengths and challenges of introversion, and provides insights into how introverts can communicate effectively in a world that often values extroversion. It can help learners understand the different communication styles of team members and adapt their approach accordingly.
Provides practical tools and techniques for having difficult conversations, which can be essential in a team environment. It can help learners navigate challenging discussions and maintain productive relationships with team members.
The book focuses on using Slack for the specific needs of educational teams but could be extrapolated for more general use.
This classic book provides a framework for personal and professional effectiveness, including principles for effective communication and collaboration. It can help learners develop the habits and mindsets necessary for success in a team environment.
Provides a system for managing tasks and projects effectively, which can be essential for staying organized and productive in a team environment. It can help learners prioritize their work and reduce stress.
General guide to using Slack that would be helpful as background material before taking this course.
This classic book provides insights into the role of a manager and offers practical advice on how to lead and motivate a team. It can help learners develop the skills necessary for managing a team effectively.
This short book gives an introduction to using Slack that may be helpful before taking this course.
Provides a comprehensive guide to Slack, covering all the essential features and functions. It good option for learners who are new to Slack or who want a quick reference guide.
Save
Explores the science of motivation and provides insights into what drives people to perform at their best. It can help learners understand the motivations of their team members and create a work environment that fosters engagement and productivity.
Explores the factors that contribute to the success of teams and organizations. It provides insights into how to create a culture of collaboration and innovation.
Provides practical advice on how software developers can work effectively in a team environment. It covers topics such as communication, collaboration, and conflict resolution.
Uses a fable to illustrate the five dysfunctions that can prevent a team from being successful. It provides insights into the dynamics of team communication and collaboration.
Explores the challenges that established companies face when they try to innovate. It provides insights into how to overcome these challenges and create a culture of innovation.
Provides a framework for building successful businesses by using the principles of lean manufacturing. It can help learners develop the mindset and skills necessary for innovation and entrepreneurship.
Provides a step-by-step guide to getting customers for a new business. It covers topics such as marketing, sales, and customer development.

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